Corporate Operations: Page 4


  • A promotional image for Wendy's 2-for-$3 breakfast bundles.
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    Courtesy of Wendy's
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    Wendy’s breakfast discounts, late-night traffic buoy sales

    The chain has maintained strong profitability on morning daypart promotions, said CFO Gunther Plosch, and late-night sales have increased by double digits year over year. 

    By Nov. 2, 2023
  • An image of Weldon Spangler, CEO of TGI Fridays
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    Courtesy of TGI Fridays
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    TGI Fridays turns over CEO post for second time in 2 months

    Board member Weldon Spangler succeeds Brandon Coleman, who was promoted from CMO to the top brass in August.

    By Oct. 31, 2023
  • A photograph of chefs in a kitchen. Explore the Trendline
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • A Denny's location in Emeryville, California.
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    Justin Sullivan via Getty Images
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    Denny’s will grow its burrito virtual brand ninefold

    The diner chain is bringing Banda Burrito to 80 additional restaurants next month to combat sluggish traffic and rising wages.

    By Oct. 31, 2023
  • A Five Guys restaurant is pictured in London, England on May 7, 2020. The company confirmed a data breach last September in a series of consumer notification letters issued Dec. 29, 2022.
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    Alex Davidson via Getty Images
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    Five Guys discloses hack of 2 employees’ emails

    The disclosure comes weeks after the company agreed to settle a federal class action suit stemming from a 2022 attack.

    By David Jones • Oct. 30, 2023
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s sees low-income diner traffic dip, braces for cash flow disruption in California

    The Golden Arches reported 8% same-stores sales growth for Q3 thanks in part to strategic menu price increases, but CEO Chris Kempczinski said it will closely watch how these changes impact lower-income diners. 

    By Oct. 30, 2023
  • An image of Bonchon CEO Bryan Shin
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    Permission granted by Bonchon
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    Bonchon to try ghost kitchens in 2 US markets

    The Korean fried chicken chain is moving into non-traditional formats to add flexibility and make development less expensive.

    By Oct. 30, 2023
  • Pizza Hut new store concept retrieved by Marketing Dive on April 5, 2021
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    Courtesy of Pizza Hut
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    Pizza Hut is keeping thousands of restaurants open until midnight

    The pizza giant is hoping to capture sales to younger customers through its late-night delivery and carryout offerings across much of its U.S. system. 

    By Updated Oct. 20, 2023
  • Sam Jackson will serve as Domino's EVP of Human Relations beginning Nov. 4
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    Courtesy of Domino's Pizza
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    Domino’s promotes EVP of human resources

    The company has struggled with labor retention and recruitment, especially of delivery drivers, since the COVID-19 pandemic. 

    By Oct. 17, 2023
  • Denny's is bringing on a new exec to lead its information technology efforts.
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    Courtesy of Denny's
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    Denny’s hires Brinker exec as first chief digital and technology officer

    Pankaj Patra joins Denny’s from Brinker and will oversee the digital and technological aspects of both Denny’s and Keke’s Breakfast Cafe, which Denny’s acquired in 2022.

    By Oct. 16, 2023
  • An image of a storefront with Auntie Anne's and Jamba branding
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    Permission granted by Focus Brands
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    Focus Brands hires 3 execs in focus on company-wide operations

    The new hires, who have authority across all seven brands, will bolster the chain’s efforts to co-brand units and take advantage of purchasing power.

    By Oct. 16, 2023
  • An image of a Domino's branded Chevy Bolt
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    Permission granted by Domino's
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    Dominos expands Uber Eats partnership as US comp sales slide

    The chain’s delivery sales were down 2.3% in Q3, but Domino’s expects that adding Uber Eats service to Houston, Miami, Detroit and Seattle will help turn things around in Q4. 

    By Oct. 12, 2023
  • A photograph of Dine Brands chief people officer Sarah Cannon-Foster
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    Courtesy of Dine Brands
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    Q&A

    Dine Brand’s Chief People Officer on her first 100 days

    Expanding parental leave and adopting a new human resources platform were two of the first orders of business for Sarah Cannon-Foster in her new role.

    By Oct. 12, 2023
  • People watching tv
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    Anchiy/E+ via Getty Images
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    Sponsored by EverPass Media

    Bridging the broadcast gap: How EverPass Media is expanding offerings for bars and restaurants

    Learn how EverPass is expanding live entertainment content offerings for bars and restaurants.

    Oct. 9, 2023
  • Taco Bell is testing a new design for its Go Mobile stores, pictured here.
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    Courtesy of Taco Bell
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    Taco Bell, Chick-fil-A lead QSR drive-thru speed

    New prototypes, like Taco Bell’s Defy in Minnesota, were significantly faster than segment averages, Intouch Insight’s latest drive-thru study finds.

    By Oct. 6, 2023
  • Arko
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    Permission granted by Arko
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    Arko names Casey’s, RaceTrac veteran to new foodservice role

    Richard Guidry, who previously worked as brand director of foodservice at Casey’s, will help Arko subsidiary GPM Investments grow its dining program.

    By Jessica Loder • Oct. 4, 2023
  • Outback Steakhouse exterior
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    Courtesy of Bloomin' Brands
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    Bloomin’ eliminates casual dining COO position

    The company didn’t say which executives would take responsibility for the COO’s duties when Gregg Scarlett leaves — and the position is cut — in March.

    By Oct. 3, 2023
  • Krispy Kreme mulls sale of Insomnia Cookies

    As the doughnut chain pursues capital-light growth and partnerships in the QSR space, its may part with Insomnia to refocus on core products. 

    By Oct. 3, 2023
  • A still from Chipotle's promotional automated makeline shows corn bouncing in a bowl.
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    Retrieved from Chipotle on October 03, 2023
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    Chipotle, Hyphen begin testing automated makeline

    The technology-enabled makeline for salads and bowls could help Chipotle free up labor, as about 65% of its digital orders are for these meals, but questions remain about the machine’s food safety.

    By Oct. 3, 2023
  • A bank of windows below a red sign that says "Chipotle." A man stands in the background inside the restaurant.
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    Justin Sullivan via Getty Images
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    EEOC alleges Chipotle supervisor pulled on, removed Muslim worker’s hijab

    The case may point to the need for anti-harassment training for managers.

    By Emilie Shumway • Sept. 29, 2023
  • A Starbucks union member speaks into a megaphone
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    Michael M. Santiago via Getty Images
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    NLRB dings Starbucks for cracking down on union T-shirts

    Employees also were illegally barred from writing customer-provided, pro-union monikers on cups, among other violations, the NLRB found. 

    By Emilie Shumway • Sept. 28, 2023
  • Burger King gets a fresh look
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    Courtesy of Burger King
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    Burger King buys 32 franchisee units at bankruptcy auction

    The chain bought the units, which are in Montana, Utah and Wyoming, from a sale of Meridian Restaurants Unlimited locations.

    By Sept. 28, 2023
  • Walk-On's CFO Chris Porcelli and Chief Development Officer Jennifer Pecoraro-Striepling
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    Courtesy of Walk-On's Sports Bistreaux
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    Walk-On’s adds CFO, CDO to its leadership

    Chris Porcelli and Jennifer Pecoraro-Striepling join the chain as CFO and chief development officer, respectively, as Walk-On’s builds up its c-suite.   

    By Sept. 27, 2023
  • A promotional image of some Panera items offered through catering.
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    Courtesy of Panera Bread
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    Panera doubles down on catering with ezCater partnership

    About half of the fast casual’s 2,100 restaurants will appear on the catering platform initially, with hundreds more to be added in the coming months. 

    By Sept. 27, 2023
  • Promotional images of phone screens showing Sweetgreen's app.
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    Courtesy of Sweetgreen
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    Sweetgreen adds in-store loyalty offer

    This rewards expansion could grow frequency among Sweetgreen customers, 50% of whom order on-premise.

    By Sept. 26, 2023
  • An image of a brick building with red Chick-fil-A signage
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    Brandon Bell via Getty Images
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    Chick-fil-A expands supply chain footprint with North Carolina distribution center

    The 120,000-square-foot facility, owned by the restaurant chain’s distribution subsidiary, is slated to open in Q3 2024.

    By Kelly Stroh • Sept. 25, 2023