The Latest
-
Permission granted by Grubhub
Grubhub debuts benefits-focused subscription service
Grubhub+, which offers members perks ranging from unlimited free delivery to 10% cash back and access to special menus and events, could help the delivery platform's retention.
-
Union Square Hospitality Group walks back arbitration agreement mandate
The staff contract, which would bar employees from filing class action lawsuits against the restaurant company, was dropped when rumors of a planned protest of the policy arose.
-
FDA puts Jimmy John's on notice for selling contaminated vegetables
The agency has asked the sandwich shop to turn in a new food safety plan in two weeks in response to the chain's five foodborne illness outbreaks dating back to 2012.
-
Retrieved from Starbucks Canada on February 26, 2020
Starbucks Canada to serve up Beyond Meat breakfast sandwich
The addition of a plant-based breakfast sandwich is part of a multi-decade sustainability push that includes reducing carbon emissions and phasing out single-use plastics.
UPDATED: Feb. 26, 2020 at 10:34 a.m. -
Toa Heftiba
NLRB finalizes ruling that reduces joint employer liability for franchisers
Restaurants will now only be considered a joint employer of an operator's employees if they have direct control over workers' essential terms of employment, including wages, benefits and work hours.
-
Courtesy of KFC Canada
KFC Canada tests Google's food ordering service
By saying, "Hey Google, order food from KFC," Google Assistant will wake up to take an order.
-
Cosi files for bankruptcy, again
This marks the chain's second Chapter 11 bankruptcy filing in just four years, despite its attempt to leverage catering to strengthen its performance.
-
Taco Bell CEO says chain will 'definitely' add plant-based protein
Mark King told Nation's Restaurant News he's met with Beyond Meat and Impossible Foods and the restaurant could launch new products by year's end.
-
Burger King's moldy Whopper ad sparks visceral reactions, but scores on subversion
An analysis found the gross-out concept underperformed in areas such as stoking desire, but successfully captured attention above category benchmarks.
-
McDonald's faces more racial discrimination accusations
A group of current and former McDonald’s franchisees has retained a law firm to investigate the chain, just a month after a racial discrimination lawsuit was filed by two senior company execs.
-
Cousins Subs fights turnover by treating employees like family
"It's tough out there" for food-service employers, one exec admits, yet the chain thrives in part by being intentional about giving thanks.
-
Column
Campaign Trail: McDonald's type-only ads illustrate the power of visual identity
Omitting the golden arches and recognizable burger imagery, the minimalist creative flexes the fast-food behemoth's iconic status.
-
Wendy's pays $400K to settle Massachusetts child labor charges
Several of the nation's biggest restaurant chains, including Chipotle and Qdoba, have been charged with violating Massachusetts' child labor laws.
-
Domino's CFO: Carryout business is 'on fire'
The pizza chain boasted a 3.9% increase in same-store sales on carryout in the U.S. and will continue to lean heavily on growing this business, which makes up about half of its sales and outpaced delivery growth last year.
-
Industry Dive/Julie Littman
Pizza Hut's largest franchisee reportedly considering bankruptcy
If NPC International files for bankruptcy, the move could help the company renegotiate lease agreements with landlords, Bloomberg reports.
-
Domino's zeros in on tech to improve service, labor costs
Tools like GPS tracking, a newly launched Pie Pass program, autonomous delivery tests and AI platforms for staffing could help franchisees drive efficiencies and profitability in a tight labor market.
-
Permission granted by Checkers & Rally's
ColumnShift Change: Checkers & Rally's, Focus Brands hire new CEOs
Additional executive news includes The Cheesecake Factory's new board member and Papa John's chief development officer hire.
-
Cheesecake Factory now accepts Yelp reservations
A limited number of tables are available to book at all U.S. restaurants, which could help boost traffic for the casual dining chain and bypass its sometimes hours-long wait times.
-
Permission granted by Wingstop
Wingstop bolsters digital growth with pickup lockers, ghost kitchen
CEO Charlie Morrison said on an earnings call that Wingstop's digital mix topped 40% in January and its off-premise business drives about 80% of sales.
-
Waitr
Q1 delivery roundup: Chains expand third-party networks
Outback and Jack in the Box rolled out third-party delivery to more locations, while BJ's Restaurant leaned into POS integration and The Cheesecake Factory and Wingstop pushed out new marketing initiatives.
UPDATED: Feb. 21, 2020 at 10:03 a.m. -
Chili's wants you to 'laugh so hard you pee a little' with new campaign
Focusing on its on-premise experience, the Brinker International chain dabbles in ASMR, experiential marketing and more.
-
NextGen Cup Challenge, driven by McDonald's and Starbucks, rolls out reusable cup pilot in California
The programs — set to debut at independent coffee shops around San Francisco and Palo Alto — could pave the way for major chains to make the switch as they seek to meet environmental goals.
-
Julie Littman/Restaurant Dive
Inspire Brands explores ghost kitchens
Inspire, which would be one of the first multi-brand owners to explore the model, told Restaurant Dive it wasn't ready to comment on its ghost kitchen trademarks as of Tuesday.
-
Julie Littman/Restaurant Dive
Papa John's hires former Taco Bell exec as chief development officer
The pizza chain has tapped Amanda Clark to focus on expanding its North American and international footprint, adding to a litany of C-suite changes.
-
Proposed CA bill would require food delivery apps to share customer data with restaurants
The bill will be amended to require delivery apps to gain agreement from restaurants before listing them on their platform, Lorena Gonzalez's office told Restaurant Dive, echoing proposed Rhode Island legislation.
UPDATED: Feb. 20, 2020 at 9:03 a.m.
