The Latest
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Courtesy of Del Taco, Church's Chicken, Taco John's
ColumnShift Change: CKE Restaurants, Domino's hire CTOs
This week's Shift Change also includes Del Taco's creation of a vice president of marketing technology role, Taco John's new chief operating officer and Church's Chicken's vice president of finance.
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Permission granted by California Beef Council
Sponsored by California Beef CouncilUsing tech tools to cook up increased restaurant efficiency in the post-COVID era
Three ways restaurants can manage costs while prioritizing service.
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Dine-in traffic improves in August, but off-premise still preferred
Consumers are growing more comfortable going out to eat at restaurants per a study from the NPD Group, but drive-thru, takeout, pickup and delivery still generate stronger sales, Technomic data shows.
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Permission granted by Cousins Subs
Deep DiveHow chains are automating the curbside experience
Customers calling in for their food upon arrival have created logistical headaches for many chains new to curbside, and they are turning to geofencing and integrated alert systems to create a better experience.
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AICPA makes PPP loan forgiveness tool available
Finance leaders for any entity that's received a federal PPP loan can access the tool for free to apply for forgiveness.
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Domino's promotes CTO, restructures tech unit as CIO retires
Kelly Garcia will replace EVP and CIO Kevin Vasconi, who is retiring Oct. 2, the company announced Monday.
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DC launches $4M grant program to help restaurants winterize their outdoor dining spaces
Funds will be dispersed starting Oct. 1 and can be put toward expenses including tents, heaters, propane, furniture, advertising and operational costs.
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Courtesy of Resy
Resy, AmEx will bring a fine dining 'drive-thru' experience to Los Angeles
Diners can enter the Hollywood Palladium via car Oct. 15 and Oct. 16, where they will be assigned a designated waiter who will guide them from "restaurant" to "restaurant" to serve guests a 10-course meal through their car windows.
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Grocery sales dip as restaurant sales pick up
While restaurant sales industrywide accelerated 3.7% in August, grocery chains saw a 7% drop in dollar growth, according to data from M Science.
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Sizzler USA is the latest casual chain to declare bankruptcy
The family dining restaurant plans to complete the process within 120 days, which it says will not impact its franchisees.
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87% of New York City hospitality owners couldn't pay full August rent, report says
While there was a slight uptick in landlords renegotiating leases between June and August, 60% of landlords have not waived rent in relation to COVID-19, according to a NYC Hospitality Alliance survey.
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Retrieved from Chipotle on July 15, 2020
Chipotle fired employee for assault complaint, EEOC alleges
The employee was fired days after saying she planned to escalate her complaint, according to the enforcement agency.
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San Francisco restaurants could reopen at 25% capacity in October
Mayor London Breed announced a new plan for city restaurants last week, which will allow area operators to open for limited seating if the city reaches a "moderate" COVID-19 risk level.
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Courtesy of Wells Fargo multimedia resources
Many banks not yet accepting PPP forgiveness applications
Lenders are awaiting more guidance from the federal government as well as potential legislative action on the Paycheck Protection Program. Here is a rundown of what some of the country's top banks are telling customers.
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Denny's supplier diversity a 'pillar' in its DEI efforts
"We're proud of the strides we've taken over the past 25 years to reshape our entire corporate culture and business operations, but we know that we're not done with this work," a Denny's exec said.
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Thai Phi Le
Dunkin' CFO: Company's westward expansion 'key' to future development
Dunkin's decision to remain open as competitors closed and to open new branches in the South and West have positioned it well for the future, its CFO said Tuesday.
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Texas increases indoor restaurant capacity from 50% to 75%
The Texas Restaurant Association applauded Gov. Greg Abbott's decision, noting that 15% of restaurants in the state have closed amid the pandemic.
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Courtesy of Burger King
Burger King puts Whopper recipe on wrappers as part of 'real food' push
Following efforts centered on moldy burgers and cow farts, the QSR is trying a simple and direct approach to market its "clean food" menu.
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McDonald's joint employer victory could be marred by potential conflict of interest
An NLRB board member participated in a ruling, despite ties to McDonald's, that said the fast food chain would not be liable for violations committed by franchisees.
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Julie Littman/Restaurant Dive
Papa John's to open global HQ in Metro Atlanta
The company will move a bulk of its teams, including menu innovation, marketing, customer experience and human resources, to one of its largest corporate-owned restaurant markets.
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Courtesy of Starbucks
Starbucks will bring curbside to 2K US restaurants in coming months
Curbside is expected to be particularly helpful at drive-thru locations to prevent customers from driving away if lines are too long, CFO Pat Grismer said during a JPMorgan conference.
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New York City Council passes 10% COVID-19 surcharge
The ordinance, which awaits Mayor Bill de Blasio's signature, is expected to help restaurants recover from lost sales during the pandemic and could cover costs associated with outdoor dining and personal protective equipment.
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Taco Bell announces 'womxn-focused' employee resource group
Some employers have prioritized employee resource groups as a way to support diversity and inclusion work in recent months.
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Dave & Buster's lays off over 1,300 employees across 7 states
The WARN notices follow an 87% decline in same-store sales for Q2 and CEO Brian Jenkins' previous statements of moving forward with a leaner labor model.
UPDATED: Sept. 16, 2020 at 10:19 a.m. -
Biden doubles down on $15 minimum wage, end to tip credit
The Democratic presidential candidate also said he opposes the subminimum wage for workers with disabilities.
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Courtesy of McDonald's
McDonald's app offers mock insurance to drive trial of new spicy McNuggets
The promotion that includes a 40-minute Instagram video of Anthony "Spice" Adams reflects the chain's focus on drive-thru, delivery and digital as it ramps up marketing spend.
