The Latest
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Tracking the same-store sales of 23 major restaurant chains
Q1 2026 saw more evidence of a casual dining resurgence, as fast casual sales continued to slow and QSRs posted mixed results.
Updated May 26, 2026 -
Taco Bell, Taylor Farms Cyclospora case count hits 6K
The vast majority of the individuals sickened in the outbreak fell ill before Taco Bell and Taylor Farms removed potentially contaminated lettuce.
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Dutch Bros buys 65 former Salad and Go units
The coffee chain will convert units in Arizona, Nevada, Oklahoma and Texas as part of its strategy to reach 2,029 units in 2029.
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Papa Johns changes CMOs, ramps up mass marketing amid struggles
CMO Jenna Bromberg will depart as the chain appoints a global marketer and plans to rebalance its media mix and continue to invest in marketing co-ops.
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Bain Capital buys Gong cha bubble tea chain
The private equity firm will assume control of a 2,200-unit global chain, with at least 240 stores in the U.S.
Updated Aug. 5, 2026 -
7 Brew debuts app, overhauls loyalty system
The new app could aid the coffee brand’s growth by driving sales and raising the quality and volume of consumer data it collects.
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Burger King sales surge, but Popeyes faces uphill battle
While Burger King’s revival has gained momentum in recent months, Popeyes has continued to struggle despite its turnaround efforts — but RBI has hope for the chicken chain’s sluggish sales.
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Salad and Go files for Ch. 11, closes 70 stores
The salad chain said it faced ongoing pressure on consumer demand, including an indirect impact from the Cyclospora outbreak.
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Chipotle pulls some jalapeños over Salmonella concerns
The brand, which has a long history of food safety scares, said its ingredient tracking system identified a batch of peppers that may have been affected.
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Portillo’s hires Olive Garden finance exec as CFO
Kevin Kalicak, who has spent nearly 30 years at Darden, will join the fast casual chain on Sept. 7, succeeding Michelle Hook.
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Dave & Buster’s hires another CEO
Darin Harper has moved into the top executive position from CFO, succeeding Tarun Lal, who retired effective Aug. 3.
Updated Aug. 4, 2026 -
McDonald’s CEO blames US traffic drop on execution problems
The Golden Arches is acting with urgency to correct value issues and operational inefficiencies in the U.S. after a sales miss, executives said.
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Checkers & Rally’s hires development chief to return to growth
Peter Busse, an alumnus of Torchy’s Tacos and Yum Brands, will help the burger brands plot a turnaround after years of shrinking store counts.
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McDonald’s USA appoints Skye Anderson to president
Anderson will oversee the chain’s NEXT strategy in its largest market and succeeds Joe Erlinger, who is leaving the company after 20 years.
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Krispy Kreme creates chief commercial officer role
Suk Nicholas, a 15-year company veteran, will oversee the chain’s fresh delivery business globally and in the U.S.
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Domino’s pays diners to beta test its relaunched app, website
The pizza chain’s new campaign encourages consumers to leave feedback about its updated digital ordering experience.
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BJ’s posts strongest traffic gains in 4 years
The chain’s turnaround — aided by value plays, menu innovation and marketing spend — is nearing an inflection point as it prepares to expand.
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Why do so many restaurants insist on employee gimmicks?
Canned phrases, scripted songs and choreographed dance routines aim to boost brand consistency and memorability but risk alienating customers and employees, experts say.
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Popeyes spices up agency roster to deliver better brand consistency
Anomaly, which the chain credited for its “audacious, resonant work,” is taking over U.S. creative duties from McKinney.
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Why Taco Bell predicts a swift recovery from Cyclospora
Loyalty, value offers and swift removal of lettuce have mitigated the sales impact of the ongoing outbreak of the foodborne parasitic illness.
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Panera to relocate HQ to Massachusetts
The fast casual chain said the move to Weston is part of its Panera RISE strategy and will help foster more collaboration and decision-making.
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Yum bids Pizza Hut farewell, overhauls KFC
Yum Brands is ushering in a new era for KFC through a global brand transformation, while Pizza Hut is shifting to new ownership.
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Chipotle’s efforts to engage customers with rewards in-restaurant pay off
“While food quality and generous portions bring guests through our doors, it's the experience we deliver that keeps them coming back,” CEO Scott Boatwright said.
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Starbucks’ experience refinements are ‘turning engagement into rituals,’ CEO says
According to CEO Brian Niccol, better customer service and a revamped loyalty program are building trust with customers and making the brand more visible.
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Starbucks remodels, service tweaks are paying off
The coffee giant gained same-store sales momentum in the U.S. market with its third consecutive quarter of comps growth.