The Latest

  • An image of a man leaving a Chipotle. He is holding a brown bag.
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    Getty Images
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    Tracking the same-store sales of 24 major restaurant chains

    Q4 2025 saw more evidence of a casual dining resurgence, as fast casual sales continued to slow and QSRs posted divergent results.

    Updated March 10, 2026
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    Smallhands Creative

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    Sponsored by Toast

    Choosing a POS system: What restaurant operators prioritize in 2026

    A practical guide to how restaurants evaluate POS systems in 2026, including real operator insights.

  • An image of three iced coffees with a sky blue background
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    Permission granted by IHOP
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    IHOP expands value platform, launches proprietary coffee

    The menu updates are part of the chain’s strategy to drive traffic with wallet-friendly offers and boost check averages with premium items.

  • Nestle, sparkling water, caffeine
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    Courtesy of Nestle
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    How c-stores are capitalizing on Americans’ caffeine obsession

    Convenience stores are uniquely set up to meet consumers’ increasing appetite for the stimulant, from deeper beverage selections to snacks and energy shots, experts say.

  • An evening image of a restaurant
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    Permission granted by First Watch
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    First Watch cuts its COO

    As part of an operations leadership restructure, the company let Dan Jones go on Friday after he served four years in that position.

  • Three toasted sandwiches and a small cup of Papa Johns garlic sauce on a white table in front of a green background.
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    Courtesy of Papa Johns
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    Papa Johns launches toasted sandwich lineup

    Under pressure from Domino’s growing market share, Papa Johns launched a new menu category that could expand its reach across consumer cohorts.

  • Zaxbys first Arizona unit, a restaurant with white walls and blue awnings
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    Courtesy of Zaxbys
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    Zaxbys appoints GoTo Foods exec as CFO

    Michael Dixon will oversee the chain’s financial strategy, planning and analytics and accounting and treasury as it continues to expand beyond 1,000 units.

  • A fast food chicken sandwich with a breaded cutlet, soft potato bun, mayo, tomatoes and pickles.
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    Courtesy of Wendy's
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    Wendy’s upgrades chicken sandwich lineup

    The brand said enhancements like new breading, buns and reformulated mayo makes the items juicier and better than the competition.

  • A photograph of a gray sign with a red box inside with white letters that says "Jack" under the box it says "in the box."
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    Justin Sullivan via Getty Images
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    Jack in the Box names CMO to strengthen product innovation, loyalty

    Katelyn Zborowski previously spent over a decade at Yum Brands, where she helped develop more than 40 limited-time offerings for Taco Bell.

  • A close up of a white logo that says Wing Stop with a neon green glow.
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    Courtesy of Wingstop
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    Circana: Value and flavor propel Chili’s and Wingstop’s growth

    The two brands rose fastest in Circana’s 2026 Definitive U.S. Ranking as macroeconomic uncertainty pushed consumers towards holistic value.

  • A photogrpha of a person smiling at the camera
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    Permission granted by Golden Corral
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    Golden Corral appoints Nestlé vet as CFO

    Trona Balkissoon will oversee the buffet chain’s financial strategy, including franchised- and corporate-unit health, and ensure the chain grows responsibly. 

  • An image of three large platters in the forefront with various food items. I nthe bagkround there are three cups, chips and tortillas.
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    Courtesy of Chipotle
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    How 10 major restaurant chains are overhauling their strategies

    From Wendy’s to Outback, heavyweight brands are investing in new menu items and operational improvements  — often accompanied by closures and renovations — to get back on track.

  • Town Pump
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    Retrieved from Town Pump.
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    Town Pump to place standalone coffee kiosks in its parking lots

    The 400-square-foot sites will be branded as Stonehouse Coffee Shots, after the retailer’s coffee program, and will feature pickup and drive-thru windows.

  • An image of a front counter with bundt cakes in the display case
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    Permission granted by Nothing Bundt Cakes
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    Roark reportedly sells Nothing Bundt Cakes to KKR for $2B

    The brand’s fast growth and four-wall EBITDA likely made the 700-unit chain an appealing acquisition target. 

    M&A
  • An image of smartphone screens highlighting private dining options on OpenTable
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    Courtesy of OpenTable
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    How OpenTable’s updated client agreements will impact restaurants

    Effective April 16, the reservation platform said it will require its partner operators to agree that it is the primary table management system to ensure accuracy and guest data protections.

  • A woman with shopping bags checks her cell phone in front of a store.
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    Getty Images
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    Why consumers love, and sometimes hate, tiered loyalty programs

    Tiers add flexibility and exclusivity, but when done wrong they can feel frustratingly slow or complex.

  • An evening photograph of a corner of an Applebee's restaurant
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    M. Suhail via Getty Images
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    53-unit Applebee’s franchisee files for bankruptcy

    Neighborhood Restaurant Partners Florida has faced financial pressures since sales began to soften in 2015 and will now sell its restaurants to Applebee’s.

  • An image of a beige building with a green sign that says "Krispy Kreme" in red and then "doughnuts" in white typeface.
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    Brandon Bell via Getty Images
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    Krispy Kreme closes $90M refranchising transaction with joint venture

    The deal with WKS Restaurant Group, which included the sale of 23 company-owned units, is part of the chain’s shift to a capital-light portfolio.

  • An image of a small Starbucks storefront with brown paneling and green siren logo inside an airport. Several people are sitting in chairs with luggage.
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    Brycia James via Getty Images
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    Starbucks tests new ordering channels for licensed stores

    Kiosks and scheduled orders could be coming to Starbucks cafes in airports, as the chain looks to speed up operations at high-traffic licensed stores.

  • Popeyes opened its Times Square location in 2022.
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    Permission granted by Popeyes
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    Popeyes hires US COO from Burger King

    Chris Padoan's appointment signals a greater investment in Popeyes’ store-level execution, as the chain lags its chicken competitors in operations. 

  • A person holds a smartphone that shows tracking information for a delivery order from Domino's
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    Courtesy of Domino's
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    Domino’s uses AI to improve Tracker pickup and delivery times

    The tracking engine combines inputs from team members with machine learning to offer more accurate time estimates.

  • A red sign that says Chick-fil-A on a white wall.
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    Bruce Bennett via Getty Images
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    Why Chick-fil-A is spending millions to build its own distribution network

    A $50 million Lubbock, Texas, facility will open in 2027, while the company builds at least four other distribution centers to serve hundreds of units.

  • Sidewalk devilry robots in front of a Wonder location.
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    Courtesy of Grubhub
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    Wonder hires CFO ahead of potential 2027 IPO

    Marc Lore has built a vertically integrated food delivery network including food halls, a makeline manufacturer and Grubhub. Now, he wants to take it public.

  • The exterior of a Chicken Salad Chick restaurant.
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    Courtesy of Chicken Salad Chick
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    Why Chicken Salad Chick is driving interest from millennial, Gen Z franchisees

    The brand said a surge of interest from younger entrepreneurs, who want both independence and stability, has helped it fill a 300-unit development pipeline.

  • Boxes of Panda Express lunches
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    JP Yim via Getty Images
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    Panda Express taps tech, distribution network to keep menu fresh

    The restaurant chain has only six months to lock in suppliers that can scale to demand for new menu items, Chief Supply Chain Officer Roland Ornelas said.

  • A table set with strike materials for Starbucks Workers United's Nov. 17 national strike.
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    Justin Sullivan via Getty Images
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    Starbucks challenged by labor-friendly activist investors

    Starbucks and Workers United may resume bargaining within weeks, despite an ongoing proxy battle over labor relations.