The Latest
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Kendall Davis/Restaurant Dive
How coronavirus is changing restaurant policies
Ruth's Hospitality expects 35 company-owned restaurants and 48 franchisee-owned units to reopen their dining rooms by June 5.
UPDATED: June 4, 2020 at 10:31 a.m. -
Courtesy of Dunkin'
Dunkin' declares support for The Donut Party in nod to election year
A sweepstakes element of the campaign has been canceled "with respect to recent events," a spokesperson confirmed.
UPDATED: June 3, 2020 at 4:12 p.m. -
Retrieved from Starbucks on June 03, 2020
Starbucks reopens with reduced hours, provides extended unpaid leave to employees
The chain's COVID-19 Leave of Absence allows employees to take unpaid leave through Sept. 30 while also maintaining health insurance and other benefits.
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Panera franchisee to pay $4.6M in overtime lawsuit
The settlement, which received judicial approval last week, stems from a 2018 class action lawsuit filed by assistant managers against Covelli Enterprises, Panera's largest franchisee.
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Lanceplaine, Kevin. (2018). "In-N-Out sign" [Photograph]. Retrieved from Unsplash.
In-N-Out sues insurer for business interruption coverage
The chain claims Zurich American Insurance wrongly denied coverage of its losses from the coronavirus and is in breach of contract.
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Julie Littman/Restaurant Dive
Recipe for a successful restaurant reopening: transparent marketing
Restaurants that clearly detail their new operations and procedures during the coronavirus pandemic on social media or online will win out among customers.
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Courtesy of Popeyes
Popeyes refreshes brand identity, pilots store redesign
Restaurant Brands International is doubling down on the chain's growth over the past year and is expanding around the globe with a new look.
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Alabama Extension. (2020). "The Image" [Photograph]. Retrieved from Flickr.
Nearly two-thirds of public restaurants face bankruptcy risk
Aaron Allen & Associates analyzed risk scores for 46 companies and found that 65%, representing about 73,000 U.S. restaurant locations, fall in a "distress zone."
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Courtesy of DoorDash
DoorDash immerses Snapchat users in AR restaurants
Users can place themselves in virtual interiors from Baskin Robbins, Buffalo Wild Wings, Cheesecake Factory, Chili's and Outback Steakhouse.
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McDonald's plans to settle worker lawsuit alleging 'inadequate' COVID-19 response
McDonald's held private discussions on Friday with parties representing the workers who sued the fast food chain.
UPDATED: June 1, 2020 at 9:33 a.m. -
Insurers propose pandemic assistance plan
Federal money, not business interruption insurance, is the appropriate response to a pandemic, property and casualty carriers say.
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Courtesy of Bloomin' Brands
EEOC asks court to enforce subpoenas against Bloomin' in pay discrimination investigation
The commission claims that the casual dining chain's "failure to comply" with subpoenas served in 2019 has "hampered the investigation" into sex-based discrimination allegations against an Outback Steakhouse.
UPDATED: May 29, 2020 at 1:28 p.m. -
Permission granted by DoorDash
DoorDash to offer turnkey digital storefronts for restaurant partners
The company's "Main Street Strong" program includes waived setup, software and merchant delivery fees for white label online ordering sites for local restaurants.
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ColumnShift Change: Dine Brands begins CEO search, Panera hires brand officer
Wahlburgers and Naf Naf Grill also tapped new CEOs this week and Waitr promoted its director of financial planning to CFO and chief accounting officer.
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Alabama Extension. (2020). "The image" [Photograph]. Retrieved from Flickr.
Denny's, IHOP franchisees close restaurants
Feast American Diners shuttered 15 Denny's in New York due to the impact of COVID-19, just weeks after an IHOP franchisee filed for bankruptcy and closed 49 units.
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Le Pain Quotidien's US arm files for bankruptcy, sold for $3M
The cafe chain, which already temporarily closed its 98 units and fired 2,000 employees due to COVID-19, said it would have faced liquidation if not for the sale to Aurify Brands.
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San Francisco restaurants can use public space for takeout and dining
Operators can apply for free permits to expand pickup services to streets, sidewalks and parking spaces. Eventually, outdoor dining will also be allowed in these areas.
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TGI Fridays could permanently close 20% of US locations
To try to drive sales, the chain is testing party tents that let diners eat in restaurant parking lots in New Hampshire, with plans to roll out the pilot to Connecticut.
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Alabama Extension. (2020). "The image" [Photograph]. Retrieved from Flickr.
5 chains at risk of defaulting within a year
Dave & Buster's, Bloomin' Brands, The Cheesecake Factory, Denny's and Brinker International have the highest probability, according to S&P Global data, which could further complicate recovery plans.
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Need and eligibility keys to avoiding PPP loan liability risk
Document what goes into your decision to apply for a loan to protect yourself and your company if you're hit with an audit or lawsuit, an attorney says.
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NYC mayor signs COVID-19 relief bill providing help for restaurants
The package includes caps on third-party delivery fees, prohibition on charges for calls that don't result in an order and a suspension of sidewalk cafe fees through Feb. 28.
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French insurer ordered to pay restaurant's coronavirus disruption claim
The ruling requires insurance company AXA to pay two months' worth a restaurant company's revenue losses due to the COVID-19 outbreak, results that could have implications for the U.S. market as well.
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Permission granted by PepsiCo
Q&APepsiCo Foodservice CMO on linking restaurant relief to culture amid a pandemic
Scott Finlow spoke to Marketing Dive about how the food and beverage giant's purposeful efforts have tapped into what's popular now, including John Krasinski's "Some Good News."
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John Hazard and Lisa Burdige
Deep DiveWhy QSRs must move past competitive sparring in the COVID-19 era
After years of hijacking each other's campaigns and snarky social media posts, marketers in the category will need to find new tones and tactics as coronavirus upends their business model.
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66% of consumers aren't ready to dine in yet, study says
Concern about further spread of COVID-19 and whether dine-in service is safe has some consumers waiting to return to dining rooms despite reduced restrictions.
