The Latest
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Uber seeks approval for drone deliveries
Uber Technologies affiliate Uber Elevate has filed an application with the Federal Aviation Administration to deliver food in the San Diego market. An answer is expected by June 10.
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Uber Eats reportedly adding monthly subscription
The third-party delivery provider will join DoorDash and Postmates with an option that waives order delivery fees in lieu of a monthly fee, which analysts say will be the future of the segment.
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Chipotle exec: Soft skills, harassment training key to healthy workplace
Director of field training Michele Lange told NRA Show attendees that quarterly conversations about company culture, zero-tolerance harassment policies and regular trainings are key to success.
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Schnatter sells $157.5M worth of Papa John's stock
Recently stripped of his contractual rights as founder and with no formal role, Schnatter unloaded an additional 3.4 million shares on Tuesday, reducing his stake in the pizza chain to 19%.
UPDATED: May 23, 2019 at 3:37 p.m. -
Deep DiveConvenience stores transforming into 'restaurants-to-go'
What's the future of dining? At the NRA Show, many people — from analysts to Wawa's CEO — saw c-stores as a clear player in the segment, siphoning dollars from traditional eateries.
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McDonald's launches anonymous sexual harassment hotline
The fast food company also enhanced its anti-sexual harassment policy in the wake of 25 charges and suits that have been brought against it.
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Eatertainment preferred over casual dining for group occasions, Technomic says
Consumer interest in concepts like Punch Bowl Social, Topgolf and Dave & Buster's for social events is growing, driving the development of new and smaller units to keep up with demand.
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MOD Pizza eyes 1K locations within next 5 years
With an infusion of $160 million in new capital, the fast casual pizza chain will also invest in tech-focused initiatives like digital ordering, its loyalty rewards program, off-premise programs and personalized marketing.
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Plant-based meat sizzles at NRA Show as brands eye retail
As Impossible Foods and Before the Butcher gear up for their grocery debuts and develop new products, such as Impossible Sausage for Little Caesar's, Beyond Meat's first-mover advantage in supermarkets may be threatened.
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Sweetgreen raises the bar with 5-month paid parental leave policy
"This move is rare for our industry and we hope this creates a conversation for other companies to join," the salad chain said Tuesday.
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78% of restaurants say off-premise is a strategic priority
While the growing segment brings in sales and new customers, it introduces challenges to both the front and back of house, from unpredictable production to confusing traffic flow, Technomic said at the NRA Show.
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National Restaurant Association takes on employee retention
The ServSuccess program launched during the NRA show aims to tackle the industry's large turnover problem by offering targeted skills-based online courses and certifications.
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Alcohol pairs well with food delivery, but restaurants missing out
While more diners are ordering meals for delivery, alcohol is not yet widely available and could be a big growth area, Technomic says at the NRA Show.
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DoorDash emulates restaurant pop-up trend in first integrated campaign
The multichannel effort launched Monday, showcasing national merchant partners like The Cheesecake Factory, Wendy's and Chipotle.
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Wendy's teams with GasBuddy to reach Memorial Day road-trippers
A new Badges feature on the app lets advertisers reach drivers based on their location.
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Customized delivery menus optimize success with third parties, says Uber Eats
Bowie Cheung, the company's director of regional operations, told NRA Show attendees that highlighting high-margin dishes with photos and nixing loss leaders from digital menus can drive incremental sales.
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Whataburger sale may be on the menu
The family-owned burger chain, which is reportedly worth more than $6 billion, has hired Morgan Stanley to explore a potential sale.
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QSRs cash in on same-day pay to compete for labor
Some employees from chains including Pizza Hut and Checkers can get paychecks within hours or the next day as restaurants navigate the tightest labor market in 49 years.
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Del Frisco's to cut up to 15% of administrative workforce
Following its acquisition of Barteca Restaurant Group, the company has been looking for ways to remove redundancies and improve cost savings.
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Amazon-led funding raises $575M for Deliveroo
The latest investment will strengthen Deliveroo's position as the top delivery provider in the U.K., putting additional pressure on Uber Eats and Just Eat.
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Sonic plans to test AI-powered menu
The restaurant will pilot technology from Mastercard and kiosk vendor ZIVELO that features a voice assistant and personalized menu, following McDonald's in a push for smart menus.
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ColumnShift Change: KFC US hires new COO; Focus Brands adds first global CMO
This week's Shift Change highlights executive changes at KFC, Focus Brands, Wahlburgers, Nathan's Famous and more.
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Q2 delivery report: Brands extend off-premise initiatives
Delivery is gaining momentum at Jack in the Box, FAT Brands and Noodles & Company as more awareness drives sales.
UPDATED: May 17, 2019 at 10:51 a.m. -
Wingstop lets fans 'video bomb' its TV ad
Attendees were filmed using a custom video app and transposed into 15-second ads, with content appearing on a Times Square billboard and social media.
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Burger King settles lawsuit with franchisee from rodent video
The fast food chain had sued operator Fritz Management to stop using its brand name in 37 locations in Texas, claiming negative media attention following viral videos of rodents in a kitchen is causing sales to decline.
UPDATED: May 16, 2019 at 4:53 p.m.
