The Latest
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Photo by Michael Browning on Unsplash
Deep DiveMapping the rise of ghost kitchens
Are ghost kitchens really on their way to becoming a mainstream restaurant channel? And what risks come with the opportunity they promise? Restaurant Dive aims to answer these questions and more in a six-part article series.
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Court approves Ruby Tuesday's plan to sell itself
Goldman Sachs and TCW Direct Lending, two of the company's main lenders, are potential bidders for the casual dining company, which is trying to pay down over $50 million in debt.
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LA County joins Oregon, New Mexico in banning outdoor dining
No on-premise dining is allowed in the California county for at least three weeks as COVID-19 cases surge.
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Getty / Edited by Industry Dive
IRS reiterates PPP-paid expenses not deductible if loan forgiven
Lawmakers will seek to reverse the guidance in upcoming legislation.
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Courtesy of Starbucks
Report: Digital expected to make up more than half of QSR sales by 2025
This marks a 70% increase over pre-COVID estimates, market research company Incisiv finds, and restaurants have plenty of runway for growth as digital maturity remains "low-medium."
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Papa John's adds AI phone technology to streamline operations
The platform combines artificial intelligence with human operators to ensure restaurants don't miss orders, which could deepen customer loyalty.
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DC allocates $35M for restaurants as new restrictions loom
Area restaurants are still open for indoor dining at 50% capacity, but Mayor Muriel Bowser said in a press conference earlier this week the district could soon put new restrictions in place.
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Permission granted by Arby's
Deep DivePandemic revs up drive-thru design innovations
With drive-thru traffic increasing in the double-digits over the last two quarters, QSRs like Arby's, McDonald's, Burger King, KFC and Taco Bell have developed prototypes that better streamline the channel.
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Courtesy of Dunkin'
Dunkin' pushes for TikTok followers with return of branded onesies
After its recent holiday merch drop mostly sold out, the brand is promising to bring back last year's onesie if it reaches two million TikTok followers.
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Wendy's wants to buy NPC International's 393 units
The QSR put forth a consortium bid with a group of pre-qualified franchisees a week after it filed an objection to a deal proposed by stalking horse bidder Flynn Restaurant Group.
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Permission granted by //3877
Deep DiveDesigning with distance: How restaurants are evolving to meet pandemic needs
Forced air blasted between bar seats. Chef's kitchens encased in glass cubes. Garage-style, floor-to-ceiling windows. Experts predict what could become dominant design assets across the industry.
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Kendall Davis/Restaurant Dive
Ghost restaurant calculator
Thinking about developing a ghost kitchen business plan? Use this calculator to crunch the numbers and determine profitability.
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Zaxby's looks to go national as Goldman Sachs buys 'significant' stake
The partnership will help the chicken chain accelerate growth and enhance the guest experience. A spokesperson said it may potentially eye international expansion as well.
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Permission granted by Starbucks
Starbucks boosts employee pay as US wages rise
The coffee giant will hike wages at least 10% for baristas, shift supervisors and cafe attendants hired on or before Sept. 14. Starting pay will also be raised 5%.
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Permission granted by &pizza
&pizza commits to a $15 minimum wage by 2022
The chain has pushed for higher wages since its launch in 2012. This marks one of its many progressive initiatives, including providing raises and extra benefits during the pandemic.
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27 Black former franchisees join racial discrimination case against McDonald's
The amended complaint now contains 77 named plaintiffs and includes nearly 300 stores with compensatory damages averaging between $4 million to $5 million per location.
UPDATED: Nov. 18, 2020 at 2:59 p.m. -
How 5 mega chains are designing restaurants for a digital future
From McDonald's to Chipotle, limited-service brands are spending big on drive-thru, drive-in and pickup technology to grow revenue as the contactless experience becomes king. Here’s a breakdown of their designs.
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Luby's shareholders approve liquidation plan
If the company receives an offer for a corporate transaction that would result in superior value to stockholders, the dissolution plan could be abandoned.
UPDATED: Nov. 18, 2020 at 9:47 a.m. -
Retrieved from Dickey's Barbecue Pit on November 18, 2020
Over 30% of diners plan to cater a holiday meal, survey finds
Fifty-three percent of consumers also plan to buy a restaurant holiday gift card this season, according to a Tripleseat survey.
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Courtesy of Chipotle Mexican Grill
Chipotle turns fans into 'royalty' with TikTok challenge
The chain's latest campaign on the embattled video app gives users a chance to win $10,000 and turn their go-to orders into a temporary menu item.
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Dine Brands taps new CEO
Though the company's overall performance is slowly recovering, Realogy Franchise Group CEO John Peyton will take the reins of the company at a very delicate point in time.
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Wendy's files objections to NPC asset sale to Flynn Restaurant Group
The burger chain said in a court filing that it disapproves of costly break-up fees and Flynn's ownership of two competitors, Panera and Arby's, which would violate Wendy's franchisee agreement.
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Industry Dive
Why Chipotle CTO compares technologists to air traffic controllers
CTO Curt Garner says collaboration skills helped the company sustain its digital sales by layering technologies.
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Alabama Extension. (2020). "The image" [Photograph]. Retrieved from Flickr.
Lettuce Entertain You warns of over 1K layoffs
The largest hospitality company in Chicago filed notice of potential job losses at 25 restaurants in mid-October, two weeks before Illinois suspended indoor dining in the city.
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Permission granted by Taco Bell
Taco Bell hosts socially-distanced 'hiring parties' in ramp-up to holiday season
The chain still sees an opportunity to expand its talent strategy despite the changing nature of the job market, a spokesperson told HR Dive.
