The Latest

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    Kendall Davis/Restaurant Dive

    Ghost restaurant calculator

    Thinking about developing a ghost kitchen business plan? Use this calculator to crunch the numbers and determine profitability.

  • A worker at a restaurant with a face mask on hands over a bagged order while an offscreen person taps their credit card on a Square card reader.
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    Permission granted by Square
    Sponsored by Square

    Square’s Future of Restaurants report: 2022 Edition

    The Square Future of Restaurants report explores what restaurants care about today and tomorrow, along with the top strategies they’re using.

  • Michael Arrowsmith, who is joining Hooters as Chief Development Officer
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    Courtesy of HOA Brands

    Hooters’ parent company adds development chief

    HOA Brands has tapped Michael Arrowsmith, an experienced franchise executive, to oversee the ongoing growth of Hooters and Hoots Wings.

  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images

    McDonald’s won’t postpone franchising changes, operator group claims

    The National Franchisee Leadership Alliance requested policy amendments be delayed from January to June 2023. 

  • Image attribution tooltip
    Joe Raedle via Getty Images

    Papa Johns expands college benefits to more hourly workers

    The chain will offer free tuition to corporate employees working as little as 10 hours per week, and offer discounts to franchise employees.

  • A picture of a woman standing inside a bakery.
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    Permission granted by Uber Eats

    Uber, Visa issue $1M in grants to 100 small business owners

    The Local Initiatives Support Corporation has selected 100 active Uber Eats partners, who are primarily business owners of color, to receive $10,000 grants.

  • DoorDash driver
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    Courtesy of DoorDash

    DoorDash will offer $1M in gift cards to food insecure communities

    The aggregator has partnered with 18 mayors to provide data on local food needs and deliver meals to households with poor food access. 

  • One of P.F. Chang's flagship locations.
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    Courtesy of P.F. Chang's

    P.F. Chang’s adds subscription tier to loyalty program

    The monthly $6.99 service, which offers rewards and unlimited delivery, is one of few such programs among casual chains, CEO Damola Adamolekun said.

  • CEC Entertainment logo
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    Courtesy of CEC Entertainment

    Chuck E. Cheese parent names 3 execs to support expansion

    Two regional Chuck E. Cheese VPs will support its growth in the Southwest and Northwest, and sister chain Peter Piper Pizza has named a new COO. 

  • An image of a drone in flight with the logo Charleys on the side
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    Permission granted by Flytrex

    Charleys Philly Steak takes off with Flytrex drone delivery

    Through this partnership, the autonomous drone delivery company can deliver food from Charleys to customers’ backyards within three minutes. 

  • Image from Sonic's "Mmm Sonic" campaign
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    Courtesy of Sonic

    Why Sonic drove away from in-car commercials for its latest campaign

    CMO Lori Abou Habib explains the food-focused change and how the QSR has benefited from parent Inspire Brands' bespoke media unit within Publicis.

  • A picture of a woman holding up a credit card in front of a laptop.
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    wichayada suwanachun via Getty Images

    DoorDash to offer first credit card via Chase, Mastercard

    Co-branded cards have been proven to increase customer frequency, which could also deepen loyalty. 

  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle

    Chipotle tests AI kitchen system, location-based technology

    PreciTaste will help the chain develop the kitchen management program and FlyBuy, a location-based technology, will aid app functionality.

  • Casey's new beer cheese breakfast pizza
    Image attribution tooltip
    Courtesy of Casey's

    Casey’s working to automate pizza call-in orders

    The chain will use voice-based AI to field the roughly 10 million annual phone orders it receives, CEO Darren Rebelez said at Groceryshop.

  • An image of a webpage from Uber Eats
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    Permission granted by Uber Eats

    Uber Eats integrates with Toast, Clover

    These deals will allow Uber Eats’ restaurant partners to onboard with both their POS provider and the delivery company much faster. 

  • Isabella Casillas Guzman at her confirmation hearing as Small Business Administration Administrator
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    Tasos Katopodis via Getty Images

    NRA urges SBA to lower rates, accrued interest on COVID-19 loans

    A study from the NRA shows more than three-quarters of restaurants that took out Economic Injury Disaster Loans do not think they can pay them back.

  • Taco Bell and TerraCycle are expanding a sauce packet recycling program to accept all brands of condiment packets.
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    Courtesy of Taco Bell

    Taco Bell expands sauce packet recycling partnership

    The recycling program with TerraCycle now accepts all brands of sauce packets, which consumers can ship to the waste management firm for free.

  • An image of various pumpkins in green, white, orange and various sizes.
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    IvanMikhaylov via Getty Images

    Report: Pumpkin-flavored menu items flood restaurants

    In the last 30 days, SpotOn’s restaurant clients have added nearly 2,000 pumpkin-flavored menu items, 40% of which are pumpkin-flavored beers.

  • Department of Labor exterior
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    Caroline Colvin/Restaurant Dive

    Austin restaurant operator pays $230K after requiring workers to share tips with managers

    "Tips are the property of tipped employees who earn them, plain and simple,” a DOL representative said.

  • An image of a beige building with Pie Five logo on the outside.
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    Permission granted by Rave Restaurant Group

    Pie Five rolls out biggest menu transformation in its history

    After six months of testing, the company will add individual pizzas to its menu and eliminate large pizzas. 

  • A selection of Carl's Jr. and Hardee's food with new branding
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    Courtesy of CKE Restaurants Holdings, Inc.

    Carl’s Jr., Hardee’s refresh brand identity with flavor as inspiration

    The changes will debut in an ad campaign and come months after parent company CKE announced plans for a $500 million brand transformation.

  • Atlas Restaurant Group reopens for outdoor dining with social distancing measures in place. (May 2020)
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    Permission granted by Atlas Restaurant Group

    Chicago Mayor proposes to make city’s outdoor dining program permanent

    The proposal includes some changes to the Windy City’s program, which was initially introduced in 2020 and has been extended twice.

  • Dunkin's digital store
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    Permission granted by Dunkin'

    Dunkin’ promotes architect behind next-gen push to CMO

    Jill McVicar Nelson, who’s been with Dunkin’ since 2011, has spearheaded several menu offerings targeted at the “next generation of guests.”

  • Picketers outside a Boston Starbucks during a 64 day strike.
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    Permission granted by Boston Starbucks Workers United
    Starbucks unionization efforts

    Boston Starbucks strike ends after 64 days

    Starbucks Workers United members signaled Wednesday they were willing to go back to work unconditionally, ending the longest strike in the chain’s history. 

  • Livestock cows in New Zealand
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    Permission granted by Silver Fern Farms

    Report: Beef prices to rise 15% in 2023, poultry costs will fall

    Poultry prices are expected to ease substantially next year, benefiting chicken-heavy brands like Wingstop and Chipotle, according to a BTIG report.

  • Chipotle opens its first Chipotlane Digital Kitchen in Ohio in December 2021.
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    Courtesy of Chipotle

    Chipotle and New Jersey reach $7.75M child labor settlement

    New Jersey alleged Chipotle violated child labor laws governing meal breaks and hours, but the company disputes those claims despite the settlement.