The Latest

  • A diverse audience of smiling and laughing businesspeople are shown sitting in on a conference keynote. The right side of the speaker's back is visible to the camera.
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    Cecilie_Arcurs via Getty Images
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    9 restaurant industry events to attend in 2024

    The coming year is packed with conferences focused on hot-button restaurant issues ranging from franchise operations to generative artificial intelligence. 

  • Portillo’s CFO Michelle Hook header
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    Permission granted by Michelle Hook
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    Q&A

    Portillo’s CFO Michelle Hook shares secret sauce for restaurant growth

    Hook talks about her job switch from Domino’s after 17 years, what creates passion for the work and how Portillo’s is viewing growth.

  • A Jack in the Box sign looms ominously from behind a hedge.
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    Justin Sullivan via Getty Images
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    Jack in the Box to enter Georgia with 15-store deal

    The fast food chain’s move into the the Peach State is a major boost to its expansion strategy in the Southeast, which has also focused on Florida.

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    Justin Sullivan via Getty Images
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    Uber loses gig worker court decision

    The battle over whether gig workers are independent contractors continues. A separate court case will decide the legality of a Lyft- and Uber-backed ballot measure in California that would define them as such.

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    Permission granted by Corner Bakery
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    Corner Bakery promotes COO to president

    Erin Hasselgren, who returned to the chain as COO in 2023, has become the company’s fifth president and first under new owner SSCP.

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    lechatnoir via Getty Images
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    Restaurant trend outlook for 2024

    Slow traffic, growing interest in afternoon snacking and trends toward value menus, digital and in-store personalization will shape the restaurant landscape.

  • A menu with photos of shrimp, lobster tail with "The Utlimate Way to celebrate any day" underneath. The menu sits atop a dark table.
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    Brandon Bell via Getty Images
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    What operators can learn from Red Lobster’s downfall

    While the full-service chain’s food options have remained relatively unchanged during the past few decades, restaurants like Angry Crab Shack have found success by constantly innovating.

  • A Waffle House in Alabama.
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    Joe Raedle via Getty Images
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    Waffle House workers claim organizing prompted companywide wage bumps

    While CEO Joe Rogers III said wage increases were five years in the making, they also come months after organized workers went on strike at several stores calling for higher pay. 

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    Courtesy of Red Lobster
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    Red Lobster says it’s ‘here to stay’ with Flavor Flav-led campaign

    To combat doomsaying around its Chapter 11 bankruptcy filing, the seafood chain is going full steam ahead on its Crabfest promotion. 

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    Permission granted by Tijuana Flats
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    Tijuana Flats appoints turnaround expert as CEO

    James Greco, who has helped revitalize brands like Sbarro and Bruegger’s, joins the fast casual brand two months after it declared bankruptcy.

  • A Cumberland Farms store in Colorado
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    Courtesy of EG Group
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    EG America to debut $5 meal deal

    The convenience retailer is beefing up its foodservice program with the new promotion, which will be available from mid-June through early September.

  • An image of a white and red building with Red Lobster signage on the front.
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    Brandon Bell via Getty Images
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    Deep Dive

    How a bad real estate deal sunk Red Lobster

    Trouble began in 2014 when the chain’s owner sold its real estate in a sale-leaseback, putting the seafood brand on the hook for millions in rent.

    Updated June 10, 2024
  • A photos of &pizza CEO Mike Burns
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    Q&A // Meet the exec

    How &pizza’s CEO brought the cool back into the brand

    Mike Burns, now seven months into his tenure at the pizza chain, turned the music up in stores and told employees to be who they are as part of reviving the brand’s culture.

  • A phogrpah of fried chicken, biscuits and variuous sides on a white countertop with a yellow bag that says Bojangles in the background.
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    Bojangles launches catering through ezCater partnership

    The channel is expected to provide a sales boost, especially with average catering orders about 10 times larger on average than digital transactions.

  • Foxtrot
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    Brett Dworski/Restaurant Dive
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    Foxtrot is returning — but with plenty of questions about its future

    Founder Mike LaVitola plans to reopen several locations this summer, yet it’s unclear how he’s been involved with the retailer amid its bankruptcy process.

  • Kellanova's Cheez-It makes its way to Taco Bell food items.
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    Taco Bell brings Kellanova’s Cheez-It to the menu

    The Big Cheez-It Crunchwrap Supreme and Big Cheez-It Tostada feature a cheesy cracker that is 16 times larger than its typical snacking size.

  • An image of a bar with red chairs and TGI Fridays signage in the background
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    Courtesy of TGI Fridays
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    Why TGI Fridays expects hotels to be a growth channel

    The full-service chain, which opened a unit inside Hilton Garden Inn in Hollywood, California, says converting generic restaurants inside hotels decreases time and cost to develop.

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    Permission granted by Grubhub/Starbucks
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    Starbucks partners with Grubhub for delivery

    The new partnership will allow the coffee chain to continue building a channel that grew by double-digits last quarter. 

  • An image of a building with "Rubio's Coastal Grill" on the outside.
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    Permission granted by Rubio's Coastal Grill
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    Rubio’s files for bankruptcy protection

    The company, which has been under financial pressures due to diminishing traffic and rising costs, said a Chapter 11 filing is part of facilitating a sale. 

    Updated June 5, 2024
  • Blaze Pizza
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    Courtesy of Blaze Pizza
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    Blaze Pizza to move HQ to Atlanta

    Its East Coast headquarters will help the chain during the next phase of growth, CEO Beto Guajardo said.

  • A couple look at cupcakes displayed in a case. A man is pointing at one of the cupcakes.
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    doble-d via Getty Images
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    Restaurant openings up 6%, but momentum slowing

    Sweets and snack concepts had the most openings with new dessert stores up 52%, followed by shaved ice outlets up 22%, according to a Yelp report. 

  • An evening shot of a Portillo's restaurant
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    Courtesy of Portillo's
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    Portillo’s enters late-night daypart

    As part of the company’s strategy to add more convenience and flexibility for guests, its 86 restaurants now open at 10 a.m. with 15 operating past 10 p.m. 

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    Permission granted by Swig
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    Swig hires Dutch Bros exec as chief development officer

    Daniel Batty brings over 20 years of QSR experience to his role at the 81-unit beverage chain that has 500 signed franchised agreements. 

  • A photo of a variety of Mexican-style food on a wooden table, including a variety of tacos, nacho chips with cheese and churros. A plastic drink cup says "Rusty Taco."
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    Permission granted by Rusty Taco
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    Good 2 Go grows partnership with Mexican QSR

    Rusty Taco will open its first seven shops in Colorado alongside the convenience store chain’s locations

  • Puttshack brand spokesperson Ace Puttman sits on the edge of a table inside one of its locations.
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    Courtesy of Puttshack
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    Puttshack tees up quirky spokesperson to highlight high-tech mini-golf

    The growing chain is relying on humor to differentiate itself in the competitive mini-golf space, explained CMO Susan Walmesley.