The Latest

  • Pizza Hut new store concept retrieved by Marketing Dive on April 5, 2021
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    Courtesy of Pizza Hut
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    Pizza Hut franchisee declares bankruptcy

    EYM Group has been in a legal battle with Pizza Hut over the past few months and closed over a dozen stores in Indiana and Ohio in June.

  • Man in kitchen
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    Permission granted by Tattle
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    Sponsored by Tattle

    The true cost of not having enough guest insights for your restaurants

    Restaurants are bleeding revenue because they overlook these crucial operational insights.

  • A building with white and brown siding with two black cars at a drive-thru. Signage says Bojangles
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    Permission granted by Bojangles
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    Bojangles to deploy voice AI at hundreds of drive-thrus

    The chicken chain is positioning itself as an aggressive early-adopter of drive-thru voice AI, and says Hi Auto’s tool is more than 95% accurate.

  • A man in an orange sweatshirt next to a corner of a building that has a circle sign with the words "insomnia cookies."
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    Justin Sullivan via Getty Images
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    Krispy Kreme sells majority stake in Insomnia Cookies for $127M

    The doughnut chain, which bought the cookie company in 2018, will use the proceeds of the sale to focus on its core business, expand availability of its products and pay down debt. 

    M&A
  • A Starbucks disposable coffee cup next to a Mercedes-Benz key
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    Courtesy of Mercedes-Benz
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    Coffee and EV charging: Mercedes-Benz partners with Starbucks

    The collaboration will add DC fast chargers at 100 retail locations along the 1,400-mile Interstate 5 corridor.

  • An image of a cheeseburger, chicken sandwhich, chicken nuggest, fries and a drink on a blank background. The image includes "$5 Meal Deal" wording.
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    Courtesy of McDonald's
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    How chains are competing in the 2024 value wars

    From McDonald’s and Burger King’s $5 meals to Del Taco’s $2 menu, fast food chains ramped up their value meals this year to attract price-sensitive guests.

  • A street view of the National Labor Relations Board in Northwest Washington, D.C.
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    Screenshot: Google Maps

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    NLRB withdraws 5th Circuit appeal of joint employer final rule injunction

    The Board said it would “like the opportunity to further consider the issues identified” in a district court’s injunction while citing other, ongoing legislation relevant to its rulemaking.

    Updated July 19, 2024
  • El Pollo Loco's new guacamole burritos.
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    Courtesy of El Pollo Loco
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    El Pollo adds new types of burritos to its menu

    The burritos, which include guacamole at no upcharge, are a response to customer demand for more filling menu items.

  • A photo of a plate with two fried eggs, two slices of bacon and two pancakes with syrup.
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    Permission granted by Perkins
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    Perkins enters value wars with breakfast trios

    The chain’s Great American Trio sells at a price point of $5 to $7, making it competitive with similar meals offered by Denny’s and IHOP. 

  • A white plate with the words "sizzler" and "family steakhouse" with a burger, fries and pickles. The photo also includes a basket of cheese toast, wrapped silverware and two drinks.
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    Permission granted by Sizzler
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    Sizzler upgrades burger menu

    The Prime Rib Burger and Crispy Bacon Burger are part of the chain’s efforts to refresh its image, said Robert Clark, Sizzler USA’s chief growth officer.

  • An individual is pictured from the back, slightly blurred. The phone depics the Burger King game.
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    Courtesy of Burger King
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    Why Burger King is all-in on gamification

    A full pipeline of new and unique in-app games drives engagement for the brand, according to Preston Nix, director of loyalty and CRM. 

  • An image of an indoor mini golf course with neon lighting
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    Permission granted by Puttshack
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    Puttshack promotes CFO to CEO

    Logan Powell, the eatertainment’s CFO for five years, takes over for Joe Vrankin as the company looks to expand its footprint in the U.S.

  • Tender Greens and Tocaya merged in 2021 to become One Table Restaurant Group.
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    Permission granted by One Table Restaurant Group
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    One Table Restaurant Brands files for Chapter 11 bankruptcy protections

    Fees on third-party orders and rising debt costs meant a partial recovery from 2020 was not enough to allow the parent company of Tender Greens and Tacaya to repay its creditors.

  • An image of a pink building with a Chuy's sign on the side.
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    Darden to buy Chuy’s for more than $600M

    The all-cash transaction will add a Tex-Mex chain to Darden’s portfolio of restaurants, which includes Olive Garden and Ruth’s Chris Steak House.

    Updated July 17, 2024
    M&A
  • Two sandwiches on plates from Panera Bread
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    Courtesy of Panera Bread
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    Panera Bread spices up sandwich menu

    The chain also added two avocado toast flavors and revived blueberry and sesame bagels as part of its latest menu change.

  • Three fast food beverages stand in line.
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    Aneurin Canham-Clyne/Restaurant Dive
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    The forces shaping Gen Z’s snack and beverage consumption

    Gen Z has a sweet tooth and loves childhood flavors, but they increasingly demand healthy ingredients, major restaurants and suppliers say.

  • A hand pours sauce on a cut of fish.
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    Courtesy of Hilton
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    Hotel restaurants use storytelling, immersive experiences to draw repeat guests

    Successful concepts center narratives, offer signature experiences and are well-attuned to changing customer tastes, experts say.

  • Compass Coffee's Georgetown store closed for an NLRB election on July 16.
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    Aneurin Canham-Clyne/Restaurant Dive
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    Compass Coffee union vote mired in challenges

    The union secured unanimous support among unchallenged voters, but the vast majority of ballots must be adjudicated by the NLRB.

  • Beef O' Brady's restaurant
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    Permission granted by Beef O' Brady's
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    Beef ‘O’ Brady’s launches SoundHound’s automated phone ordering system

    After launching in over 30 corporate locations, the technology, which claims to be “highly accurate,” is now available to over 100 franchised units.

  • A Zaxby's logo used for the chicken chain.
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    Glenn, Miles. (2022). "Zaxby's" [Photograph]. Retrieved from Flickr.
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    Zaxby’s faces lawsuit for allegedly refusing to accommodate pregnant teen

    A manager allegedly told the plaintiff to work in the restaurant’s hot kitchen and fired her because she asked to be reassigned, according to the complaint.

  • An image of a cheeseburger, chicken sandwhich, chicken nuggest, fries and a drink on a blank background. The image includes "$5 Meal Deal" wording.
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    Courtesy of McDonald's
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    Value offerings drove traffic boosts at major chains

    Buffalo Wild Wings recently saw traffic jump nearly 50% thanks to its $20 unlimited boneless wings offered Mondays and Wednesdays, according to Placer.ai data.

  • A photo of Washington, DC's city hall.
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    traveler1116 via Getty Images
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    DC restaurant to pay $525K in wage theft settlement

    Swahili Village will pay about $260,000 in back wages to more than 70 workers after Washington, D.C.’s attorney general alleged the restaurant failed to pay minimum wage.

  • 5 chefs work in a restaurant kitchens
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    lechatnoir via Getty Images
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    Restaurant trend outlook for 2024

    Slow traffic, growing interest in afternoon snacking and trends toward value menus, digital and in-store personalization will shape the restaurant landscape.

  • An image of a woman with brown hair wearing a jean jacket and red shirt in front of a dark blue curtain.
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    Frederick M. Brown via Getty Images
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    Award-winning chef, IRC co-founder Naomi Pomeroy dies

    Pomeroy advocated for independent restaurants and fought for the legislation that established the $28.6 billion Restaurant Revitalization Fund.

  • The Beastie Boys
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    Bryan Bedder via Getty Images
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    Beastie Boys sue Chili’s parent Brinker over ‘Sabotage’ video

    The rappers contend that the restaurant chain appropriated their 1994 hit and music video for social media use without permission.

  • An image of a white and red building with Red Lobster signage on the front.
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    Brandon Bell via Getty Images
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    The biggest restaurant bankruptcies so far this year

    From Red Lobster to Rubio’s, several chains and franchisees went bankrupt as they faced declining traffic, rising costs and other economic factors.