The Latest
-
Maine inmates can complete a culinary apprenticeship while they serve time
The news represents a convergence of major employment trends: a talent shortage, a resurgence of apprenticeships and a new interest in second-chance hiring.
-
SponsoredBeef Quality Assurance: raising beef the right way
For more than 30 years, the beef community has participated in a voluntary Beef Quality Assurance (BQA) program to ensure U.S. beef is produced under stringent animal care standards, resulting in high-quality beef.
-
4 challenges McDonald's new CEO must overcome
Chris Kempczinski inherits a tense relationship with franchisees and employee frustration over sexual harassment and minimum wage — issues he must deescalate to keep the world’s largest fast food chain on top.
-
Q&ALunch Break: Applebee's VP of strategy dishes on the power of direct delivery
Developing direct delivery alongside a portfolio of third-party partnerships can expand a restaurant's reach and maintain control of diner relationships, Scott Gladstone told Restaurant Dive.
-
Restaurant gift card sales jumped 15% during the holidays last year
Although third-party retailers are gaining ground for sales of these gift cards, in-store sales remained higher during the holidays for restaurants, presenting an opportunity to boost sales and increase traffic.
-
Subway enforcing 20-year lease agreements to stem store closures, NY Post reports
Franchisees told the publication those who don't renew their five-year leases must complete a corporate questionnaire to try and find replacement operators.
-
TGI Fridays to go public in $380M sale to Allegro Merger
The chain signed a deal Friday with the special purpose acquisition firm, which will take on $350 million of the restaurant's debt.
-
Starbucks brews buzz for mobile pay with 'Merry Coffee' holiday cups
Short video spots and digital display banners encourage customers to place orders through the chain's app.
-
OpinionReduce restaurant theft with better onboarding and reporting practices
Businesses need to review training materials and offer a clear way to address issues swiftly to prevent serial theft, says Ethics Suite president and co-founder Juliette Gust.
-
Popeyes traffic rose 299% during its chicken sandwich relaunch
The spike on Nov. 3 surpassed the initial rollout's traffic peak of 256%, and had a halo effect for KFC, which saw 29% gains on the same day, per Placer.ai data.
-
Buffalo Wild Wings to conduct sensitivity training following alleged racist incident
The company's response appears to borrow from the playbook of employers that have faced similar incidents, like Starbucks.
-
McDonald's invests in solar, wind projects
The QSR joins Starbucks as one of the only restaurant brands investing in renewable energy projects as part of long-standing sustainability initiatives.
-
Former Uber CEO's CloudKitchens got $400M in funding from Saudis
With funding from Saudi Arabia's Public Investment Fund, the company could be valued at $5 billion, and showcases growing interest from investors in virtual kitchen concepts.
-
ColumnShift Change: McDonald's CEO, chief people officer out; Papa John's restructures senior management
This week's Shift Change also has executive news from Ike's Love & Sandwiches and Guy Fieri's new Chicken Guy concept.
-
Papa John's CFO to step down in 2020
Joe Smith has been at Papa John's for nearly 20 years, and has been CFO since 2017. He will stay in the role until the company finds a replacement.
-
Q4 delivery roundup: Chains end exclusive deals to pursue more diners, market share
Shake Shack and Outback Steakhouse roll out an exclusive delivery partnerships while Chuy's, Papa John's and others expand relationships with more third-party aggregators.
UPDATED: Nov. 8, 2019 at 9 a.m. -
Papa John's replaces recently appointed CMO amid restructuring
CEO Rob Lynch said during a conference call this week that a marketing campaign featuring Shaquille O'Neal is helping the brand repair its image.
-
Uber Eats is building out an ad business
The company posted a job listing for an ad sales product manager and confirmed its plans to begin targeting restaurants.
-
Chili's dishes out custom merch to showcase free delivery promotion
Rewards members could win a #ChilisMyHouse starter pack that includes a custom doormat, baby back ribs-scented candle and more.
-
Wendy's offers franchisees chance to opt-out of breakfast
As the fast food chain prepares for its 2020 breakfast launch, it is considering a fail-safe in case operators find the daypart unprofitable after a year.
-
Subway pilots employee career development program
The partnership with Penn Foster will offer 331 employees in Central Florida an online career readiness boot camp and high school program, part of an ongoing QSR trend to offer educational perks for employees.
-
A chaotic wait for the Popeyes sandwich spotlights Chick-fil-A's operational edge
Restaurant Dive stood in line and found that while Popeyes' sandwich may win the taste battle, its store experience could lose it the chicken sandwich wars.
-
Bloomin' Brands explores sale, other strategic alternatives
Though it didn't provide a timeline for the review, CEO David Deno told investors that everything is on the table.
-
Chipotle expands employee benefits to focus on mental well-being
The chain's employees and family now have access to personalized assistance from healthcare experts and financial counseling even if they're not enrolled in the company's medical plan.
-
Popeyes stores are already selling out of its chicken sandwich, reports say
Just three days after its relaunch, customers claim the chain has run out of its star menu item at stores across the country, according to Forbes and Bloomberg.
UPDATED: Nov. 5, 2019 at 10:19 a.m.
