The Latest
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Domino's bolsters tech lead with new Innovation Garage
Over 100 workers will be tasked with technological development in the space, which features a fully functioning pizza theater to test ideas in a store setting.
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Does DoorDash's latest acquisition give it an edge in autonomous delivery?
The delivery platform bought Scotty Labs, a startup developing autonomous and remote-controlled vehicle technology. Terms of the deal were not disclosed.
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Del Taco reportedly mulling a sale
El Pollo Loco, Dine Brands Global, The Habit Restaurants and other chains and private equity firms have reportedly expressed interest in an acquisition.
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Starship food delivery robots to expand to 100 college campuses before 2022
The tech startup raised $40 million in a Series A funding round, helping it inch closer to its goal of reaching more than 1 million university students.
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Postmates introduces 'health care options,' access to college courses for gig workers
Back in July, Postmates CEO Bastian Lehmann expressed support for "a comprehensive approach" to gig workers that removed classification confusion.
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McDonald's hypes spoof streetwear line 'Schnuggs' with AR lens, GIFs
A U.K. campaign for the limited release of Spicy Chicken McNuggets includes integrations with Snapchat, bringing posters to life through AR.
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Restaurant spending to hit record $863B in 2019
U.S. Census Bureau data predicts overall industry sales will increase 4% this year, as QSRs use tech to avoid friction with customers set on convenience.
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Cava's first test kitchen will accelerate menu innovation
The chain's data scientists will analyze diner reactions to products in real time and evaluate which products and technologies should be scaled.
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Over 50% of consumers don't know how brands use their data, report says
The new survey from Acquia also finds that 65% of customers would stop engaging with a brand that's dishonest about its data usage.
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Minneapolis banned drive-thrus. Will more cities follow?
The ban comes two months after Long Beach, California, imposed a six-month moratorium on drive-thrus and as other cities push to reduce carbon emissions and improve pedestrian safety.
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Meet the multi-format store
Denver's Choice Market is a c-store, grocer and fast-casual restaurant that does nearly a third of its business online — and it has big growth plans.
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Postmates scores first permit for robot deliveries in San Francisco
The delivery platform's Serve bots are only allowed to roam a few sections of the city and must be accompanied by a human operator, but the technology could help optimize delivery for local drivers.
UPDATED: Aug. 19, 2019 at 9:59 a.m. -
Qdoba fined over $400K for child labor law violations
The Massachusetts state attorney's office cited more than 200 cases of minors working past the maximum number of hours in a single shift.
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FAA grants approval for drone food delivery pilot in North Carolina
Third-party platforms and restaurants are looking to the skies for the next phase of food delivery, but landing in crowded urban areas and navigating liability issues could prove challenging.
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Papa John's names Camp + King as creative AOR, dropping EGM after 1 year
The Havas Worldwide shop will have a lot on its plate, as the chain announced plans to invest another $80 million in marketing and franchisee relief.
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New York proposes cap on third-party delivery fees
A 10% cap would apply to restaurants with liquor licenses even if they don't deliver alcohol.
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ColumnShift Change: Yum Brands taps COO David Gibbs as CEO
This week's Shift Change also highlights the departure of McDonald's manager of culinary innovation, a new CFO at Bonchon and a new chief legal officer at El Pollo Loco.
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Q3 delivery report: Chains expand footprint with new partnerships
Famous Dave's, Brinker International, Chuy's and more have deployed different strategies to improve the overall guest experience and reach more customers.
UPDATED: Aug. 16, 2019 at 8:48 a.m. -
Restaurants rethink marketing, but Facebook remains king
A Toast report found that 67% of restaurant professionals plan to pay for social media ads this year, with 91% advertising on Facebook and 78% on Instagram.
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Chick-fil-A tops QSRs in brand intimacy, report says
The chain's focus on customer service and its loyalty program have built a strong fan base despite criticism for its donations to anti-LGBTQ groups.
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Chipotle's quarterly bonus program is reducing turnover
More than 2,600 employees earned an extra week's pay as part of the initiative, which awards workers for meeting sales, cash flow and throughput goals.
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Pizza Hut's closure plans could cede foot traffic to Little Caesars
From April to August, Pizza Hut led in share of visits with 36%, followed by Little Caesars at 31%, Domino's at 24% and Papa John's with 10%.
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Kitchen United hosts culinary 'boot camps' for potential hires
The ghost kitchen platform is offering trainings in knife skills, ingredient prep and career planning to attract talent in a challenging labor market.
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Postmates planning September IPO, report says
The report contradicts rumors that Postmates was exploring a sale instead of going public, and comes amid growing competition and consolidation in the third-party delivery space.
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J. Alexander's considers sale as part of strategic review
The company's board of directors is now considering a sale, merger or acquisition following several transactions within the upscale dining segment.
