Labor and Policy


  • MOD Pizza
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    Permission granted by MOD Pizza

    Mod Pizza extends benefits to include tuition-free degrees

    Over 10,000 workers can access bachelor’s degree programs, professional certificates and English language learning through a partnership with Guild. 

    By Dec. 1, 2022
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    Michael M. Santiago via Getty Images

    DoorDash lays off 1,250 employees

    Early in the pandemic, the company hired fast to keep up with growth and wasn't as disciplined about curbing operating expenses, said CEO Tony Xu.

    By Nov. 30, 2022
  • Explore the Trendline
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    Drew Angerer via Getty Images
    Trendline

    Workforce Challenges

    The recovering restaurant labor market is still unstable, marked by growing worker demand and a small talent pool, pressuring businesses to adapt their staffing strategies. 

    By Restaurant Dive staff
  • An image of a hand holding a Peet's Coffee cup
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    Courtesy of Peet's Coffee

    2 Peet’s Coffee locations file for union elections

    Inspired by Starbucks’ union drive, Peet’s workers in Davis, California, are petitioning the National Labor Relations Board for an election with Workers United.

    By Nov. 29, 2022
  • A picture of a chef in a kitchen looking down at a calculator.
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    Vladimir Vladimirov via Getty Images
    Restaurant Revitalization Fund

    SBA to disburse $83M in last of unallocated RRF funds

    The Small Business Administration's earlier projection of $180 million of unspent funds was inaccurate, according to a report.

    By Nov. 23, 2022
  • A portrait photo of Elias Eyna, Papa Johns' Chief People and Diversity Officer
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    Permission granted by Papa Johns'

    Papa Johns taps chief people and diversity officer

    Elias Reyna, who served under former Chief People Officer Marvin Boakye, is returning to the pizza chain after a brief stint with ABM Industries.

    By Nov. 22, 2022
  • Starbucks sustainable cups
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    Courtesy of Starbucks
    Starbucks unionization efforts

    Labor federation asks SEC to examine Starbucks’ gift card breakage rate

    Starbucks counts a certain percentage of unused gift card dollars as revenue, but the Strategic Organizing Center is seeking to force the company to disclose more about its calculations of “breakage” revenue.

    By Nov. 18, 2022
  • Krispy Kreme's Times Square location in NYC
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    Courtesy of Krispy Kreme

    Krispy Kreme agrees to $1.1M settlement in DOL wage violation probe

    The doughnut chain admitted no wrongdoing after an investigation alleged widespread and systematic underpayment of workers for overtime. 

    By Nov. 18, 2022
  • A photo of Starbucks workers participating in a strike in Nottingham, Maryland, Nov. 17, 2022
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    Permission granted by Aleah Bacetti
    Starbucks unionization efforts

    Over 110 unionized Starbucks stores strike on Red Cup day

    In the union’s largest one-day strike to date, thousands of workers walked out on Thursday, coinciding with the company’s yearly reusable holiday cup debut.

    By Nov. 17, 2022
  • A person in a coat rides a bicycle holding a red DoorDash bag.
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    Michael M. Santiago/Getty Images via Getty Images

    NYC proposes $23.82 hourly delivery worker wage by 2025

    A proposed app-based delivery worker wage would initially rise to $17.87 in January from a reported hourly average of $7.09, excluding tips.

    By Nov. 17, 2022
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    Permission granted by DoorDash

    DoorDash enhances driver safety

    A year after introducing its SafeDash program, DoorDash has added five additional functions, including real-time safety alerts and check-ins.

    By Nov. 14, 2022
  • A woman sitting at a table using her phone as a calculator. On the table there are financial charts.
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    Hispanistic via Getty Images

    Study: 63% of small restaurants wanted Republicans to control Congress

    Most small businesses are concerned with rising interest rates and feel the GOP would've been better equipped to manage macroeconomic challenges.

    By Nov. 14, 2022
  • Starbucks Workers United / Starbucks pro-union employees
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    Starbucks unionization efforts

    5 store-level changes driving the Starbucks union

    The union’s proposals often focus on specific changes to systems workers interact with all day, every day, including equipment and mobile ordering.

    By Nov. 10, 2022
  • An image of a hand putting a dollar in a tip jar.
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    SDI Productions via Getty Images

    DC voters eliminate tipped minimum wage

    The passage of Initiative 82 will phase out the District's tip credit beginning next year, with wages increasing from $5.35 to $16.10 by 2027.

    By Nov. 9, 2022
  • Unionized Starbucks workers strike
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    Deep Dive // Starbucks unionization efforts

    Union proposals at odds with Starbucks’ contract goals

    The union’s demand for a seat at the decision table would restrict Starbucks' power, experts say, so the company may use its deep pockets to drag out the bargaining process and protect its interests.

    By Nov. 9, 2022
  • Starbucks Workers United members on strike
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    Deep Dive // Starbucks unionization efforts

    The Starbucks union’s contract fight is a race against time

    Organizers face slowing new election rates, accusations of bad-faith bargaining and an impending loss of decertification protection.

    By Nov. 8, 2022
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    Dan Zukowski/Restaurant Dive
    Restaurant Revitalization Fund

    Lawmakers ask SBA for disbursement plan for $180M RRF leftovers

    Members of Congress say it’s “inexcusable” the Small Business Administration hasn’t distributed unallocated Restaurant Revitalization Fund money.

    By Nov. 4, 2022
  • An image of a man and a woman looking at a tablet and doing financials in a restaurant.
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    Dan Rentea via Getty Images

    How bad is restaurant inflation? Here’s what the data shows.

    As rising wages and operating costs push chains to increase menu prices, consumers are trading down and seeking more value-focused dining options.

    By Nov. 3, 2022
  • A promotional image of one of Starbucks' AmazonGo Locations
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    Courtesy of Starbucks
    Starbucks unionization efforts

    Starbucks inside NYC Amazon Go files for union election

    Recent election filings indicate the campaign is regaining organizing momentum, which slowed this summer, union sources told Restaurant Dive.

    By Oct. 28, 2022
  • An image of a New York City sidewalk with an outdoor dining shed.
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    Cindy Ord via Getty Images

    Report: NYC restaurants with outdoor dining recovered sales faster

    Areas participating in New York City’s Open Streets program saw 19% higher taxable sales than pre-pandemic levels from March 1, 2020 to Aug. 31, 2021.

    By Oct. 26, 2022
  • Chef Scott Rodriguez, Applebee's chief culinary officer
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    Courtesy of https://www.businesswire.com/news/home/20221024005086/en

    Applebee’s hires Papa Johns, BJ’s vet as culinary lead

    Chef Scott Rodriguez has over two decades of casual dining experience, and helped chains create new offerings through research and development. 

    By Oct. 24, 2022
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    Scott Olson via Getty Images

    Conservative nonprofit urges EEOC to investigate Starbucks diversity programs

    The America First Legal Foundation, led by a former advisor to President Donald Trump, claims the chain’s minority mentorship programs violate federal law. 

    By Oct. 19, 2022
  • Starbucks workers on strike outside a Seattle Starbucks in June 2022.
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    Christopher Doering/Restaurant Dive
    Starbucks unionization efforts

    8 union workers sue Starbucks, manager over false kidnapping claim

    The lawsuit follows a police investigation that revealed a manager’s allegations of kidnapping and assault by Starbucks workers, which led to the suspension of 11 employees, were false. 

    By Oct. 18, 2022
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    David Ryder via Getty Images

    Seattle, Uber Eats reach $3.3M settlement in gig worker pay case

    In the largest settlement under the city’s COVID-19 Gig Worker Premium Pay Ordinance, the aggregator will pay thousands of workers for alleged violations. 

    By Oct. 17, 2022
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    Thinkstock via Getty Images

    DOL proposes ‘totality-of-the-circumstances’ test for independent contractors

    Uber’s shares sunk sharply on the news of the proposed rule change, which would make it harder for firms to classify workers as independent contractors.

    By Ryan Golden • Updated Oct. 11, 2022
  • A picture of an Uber Mastercard
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    Courtesy of Uber

    Uber adds debit card, instant deposit for drivers

    The Uber Pro debit card will provide drivers up to 10% cashback on gas, 12% on EV charging and instant pay after completion of a ride or delivery. 

    By Oct. 7, 2022