Labor and Policy


  • An image of a delivery courier in New York City
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    Michael M. Santiago via Getty Images
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    Judge denies NYC motion to dismiss delivery fee cap suit

    A suit filed by DoorDash, Uber Eats and Grubhub to overturn the city’s 15% delivery fee cap can proceed after a judge ruled it is plausible the city interfered with the aggregators’ contracts. 

    By Sept. 20, 2023
  • A red stop-work order is taped to a Boston Market door.
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    Kate Tornone/Restaurant Dive
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    Boston Market pays $630K in back wages in NJ, lifting stop-work order

    The New Jersey Department of Labor gave the green light for Boston Market to reopen 27 locations, but it’s unclear how many have done so.

    By Sept. 19, 2023
  • Sweetgreen opened a location at World Trade Center Tower 3 in NYC in October 2021.
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    Permission granted by Sweetgreen
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    Black Sweetgreen workers sue chain for racial discrimination and sexual harassment

    Managers and coworkers called Black workers racial slurs and female workers faced sexual harassment and inappropriate touching, a lawsuit claims.

    By Sept. 15, 2023
  • The California State Capitol building at dusk.
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    rschlie via Getty Images
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    California state Senate passes major restaurant labor compromise

    The labor deal, which repeals and replaces the fast food council law, AB 257, can take effect if Gov. Gavin Newsom signs it by Oct. 14.

    By Updated Sept. 15, 2023
  • An image of a Jack in the Box restaurant.
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    Justin Sullivan via Getty Images
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    EEOC sues Jack in the Box franchisee over sexual harassment

    Operator Rock Strategic allegedly failed to stop a general manager’s sexual harassment of young workers at a Texas location, EEOC said.

    By Sept. 13, 2023
  • A worker in a red shirt enters the headquarters of the Culinary Union in Las Vegas.
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    Alex Wong via Getty Images
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    Las Vegas hospitality workers to hold strike vote

    A potential strike would impact major hotels along the Strip, building on the labor movement that’s swept across Southern California.

    By Noelle Mateer • Sept. 12, 2023
  • Two flags flown by fast food workers demonstrating in support of AB 257.
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    Mario Tama via Getty Images
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    Restaurant industry, labor groups to kill CA’s FAST Act referendum with labor council deal

    A major amendment to AB 1228 would scrap joint-employer liability and set a $20 minimum wage for QSR chains with 60 or more units.

    By Sept. 11, 2023
  • A picture of the Las Vegas Strip at night
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    d25higgins via Getty Images
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    Culinary Union launches organizing effort at Las Vegas hotel restaurants

    The union is hoping to organize 10,000 restaurant workers at hotels along the Strip, starting with Eataly Las Vegas, part of MGM Resorts.

    By Noelle Mateer • Sept. 6, 2023
  • An image of the top of a silver car that contains a rectangular logo with a red square and blue square.
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    Brandon Bell via Getty Images
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    Domino’s franchisee faces federal suit over driver pay in Massachusetts

    A suit argues that a low reimbursement rate resulted in drivers earning less than minimum wage in the latest in a long run of wage and hours suits against Domino’s franchisees.

    By Sept. 6, 2023
  • A young woman customer placing her order at a fast food convenience restaurant.
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    YinYang via Getty Images
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    Q&A

    IFA CEO: Restaurant franchise model threatened by joint employer revisions

    California’s AB 1228 would require franchisors and franchisees to share joint liability for adherence to labor law, which undermines the “business for yourself, but not by yourself” goal, says Matthew Haller.

    By Sept. 1, 2023
  • A Chipotle Mexican Grill employee.
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    Courtesy of Chipotle
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    Chipotle takes Gen Z behind the scenes to recruit new employees

    The chain is rolling out social media content highlighting employee perks and inside scoops as it attempts to recruit staff from a younger generation.

    By Jessica Deyo • Aug. 31, 2023
  • An image of a next gen Dunkin' in Woodstock, Georgia.
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    Courtesy of Dunkin'
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    BCTGM withdraws petition in Dunkin’ union drive

    A union drive at a Cincinnati Dunkin’ did not reach an election, as the union withdrew its NLRB petition following a captive-audience meeting.

    By Updated Sept. 12, 2023
  • A picture of a Chipotle with a pickup lane.
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    Courtesy of Chipotle
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    Chipotle agrees to $300K settlement in DC over child labor law violations

    The Washington, D.C., attorney general’s office found hundreds of instances of minors working past the number of hours allowed at Chipotle.

    By Aug. 28, 2023
  • New York City skyline
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    Gian Lorenzo Ferretti Photography via Getty Images
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    NYC fast food chains to pay $4.5M in settlement of fair workweek violations

    Fair workweek laws are meant to ensure that hourly workers in targeted industries are given predictable work schedules so they can plan their lives beyond work.

    By Laurel Kalser • Aug. 24, 2023
  • Diesel Cafe, in Davis Square in Somerville, Mass.
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    Permission granted by Shane Woolley
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    Deep Dive

    Coffee could become a union industry in Boston

    UNITE HERE has organized four Boston cafe chains. Now, it wants to use a standard contract to spur more unionization and drive up wages in the city’s coffee sector. 

    By Aug. 24, 2023
  • A picture of an Olive Garden restaurant.
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    Justin Sullivan via Getty Images
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    EEOC alleges Olive Garden asked illegal questions during a job interview

    A general manager at a Pennsylvania Olive Garden allegedly asked a candidate questions about his disability, then refused to hire him based on that information.

    By Ginger Christ • Aug. 21, 2023
  • Cornell University clock tower and campus
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    Retrieved from Flickr user Clarice Oliveira on January 11, 2021
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    Cornell will not renew Starbucks contract amid student pressure

    The university’s agreement with the coffee giant ends in June 2025, and some students are counting Cornell’s decision to source a new vendor as win for organized labor. 

    By Aug. 18, 2023
  • A Boston Market in Oakland California. The NJDOL has order work to cease at 27 New Jersey locations.
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    Justin Sullivan via Getty Images
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    New Jersey DOL issues stop-work orders at 27 Boston Markets over wage complaints

    The chain faces a flurry of lawsuits from workers, creditors and vendors, including allegations it has failed to pay hundreds of workers.

    By Aug. 17, 2023
  • A photo of people dining outside.
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    Byron Smith/Stringer/Getty Images News via Getty Images
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    NYC mayor signs permanent outdoor dining program into law

    Dining Out NYC addresses residents’ concerns about outdoor dining structures’ impact on sanitation and quality of life, and streamlines the process for restaurants to offer sidewalk and streetside service. 

    By Aug. 16, 2023
  • People hold signs while protesting in front of Starbucks on April 14, 2022 in New York City.
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    Michael M. Santiago via Getty Images
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    Starbucks’ ‘overbroad’ workplace civility rule oversteps NLRA, Board rules

    On the heels of its Stericycle ruling, which increased scrutiny of employer handbooks, NLRB said Starbucks must rescind its “How We Communicate” workplace policy.

    By Caroline Colvin • Aug. 15, 2023
  • The exterior of a Starbucks store in Plainview, New York
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    Bruce Bennett/Staff via Getty Images
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    Federal court dismisses suit that targeted Starbucks’ DEI policies

    The complaint alleged the coffee chain’s diverse hiring practices constituted discrimination against White people.

    By Updated Aug. 14, 2023
  • A Serve Robotics robot featuring the Uber Eats logo.
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    Courtesy of Serve Robotics
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    Serve Robotics raises $30M, goes public in reverse merger

    The delivery robot company, which merged with Patricia Acquisition Corp., will use the new financing to help deploy up to 2,000 robots with Uber Eats.

    By Aug. 11, 2023
  • An image of an adult male dressed in a blue sweater.
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    Permission granted by SPB Hospitality
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    Q&A

    SPB Hospitality CEO: Full-service chains still can’t find skilled labor

    Josh Kern is focused on competitive benefits, enhanced training and a positive work culture to attract and retain talent.

    By Aug. 7, 2023
  • Two hands locked in a shake
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    SunnyVMD via Getty Images
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    PDQ promotes Kep Sweeney to CEO

    Sweeney takes the reins from co-founder Nick Reader as the chicken chain invests in off-premise improvements, including geofencing to trim service times for pickup orders. 

    By Aug. 4, 2023
  • An image of a building with yellow and red stripes. Signage says "Pollo Campero."
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    Permission granted by Pollo Campero
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    How Pollo Campero plans to grow from 90 US units to 250 in 5 years

    Since expanding its customer base beyond its legacy Guatemalan and Salvadoran diners, the concept has gained traction throughout the U.S. 

    By Aug. 4, 2023