Labor and Policy


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    Restaurant Revitalization Fund

    73 Congress members ask SBA to immediately disburse leftover RRF funds

    Legislators have also asked the body to prioritize any of the roughly 7,000 applicants who were approved for grants last year but didn’t receive funding. 

    By Aug. 11, 2022
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    Scott Olson via Getty Images

    Sweetgreen lays off 5% of support staff

    These reductions could result in annual savings of $4 million and help the chain reach profitability potentially as early as 2024, according to the company.

    By Aug. 10, 2022
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    Trendline

    Workforce Challenges

    The recovering restaurant labor market is still unstable, marked by growing worker demand and a small talent pool, pressuring businesses to adapt their staffing strategies. 

    By Restaurant Dive staff
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    Michael M. Santiago / Staff via Getty Images

    Chipotle to pay $20M to employees in NYC Fair Workweek settlement

    About 13,000 workers will receive $50 for each week or part of the week they worked between November 2017 and April 2022, per the agreement’s terms. 

    By Aug. 10, 2022
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    Courtesy of REEF Technology
    Deep Dive // Reef Technology's expansion

    How Reef helps shape city ghost kitchen regulations to accommodate its model

    The ghost kitchen company has devised two paths into new markets: one through city hall, and one through back doors of hotel kitchens.

    By Aug. 8, 2022
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    Philip Kramer/DigitalVision via Getty Images

    Seattle passes permanent 15% delivery fee cap with exceptions

    Seattle joins San Francisco in approving a permanent cap, but allows delivery firms to charge more if restaurants opt for additional services, like marketing. 

    By Aug. 4, 2022
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    Restaurant Revitalization Fund

    SBA to disburse $180M in remaining RRF funds

    While the Small Business Administration confirmed it would distribute the money, it has yet to provide additional details on how it will be allocated. 

    By Aug. 3, 2022
  • Starbucks Workers United members picket outside a Starbucks in Watertown, Ma., on August 1, 2022.
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    Permission granted by Kylah Clay, Starbucks Workers United

    Workers United says it will waive bargaining rights over some Starbucks benefits

    The union said its members want to be included in new benefits, such as wage increases, credit card tipping, faster sick leave accrual and revived training programs.

    By Aug. 2, 2022
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    Ian Forsyth via Getty Images
    Restaurant Revitalization Fund

    NRA urges SBA to release $180M in leftover RRF funds

    Per a Government Accountability Office report, $24 million of the funding was designated for litigation, and roughly $56 million came from returned grants.

    By July 28, 2022
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    Study: Over one-third of restaurant operators implementing hiring freezes

    Despite an ongoing labor shortage, 4% of small restaurant owners said they are cutting staff, a July Alignable report also found. 

    By July 28, 2022
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    Melpomenem via Getty Images

    San Francisco weakens 15% delivery fee cap

    The San Francisco Board of Supervisors passed a law Tuesday enabling delivery services to charge more than 15% in restaurant commissions if eateries opt for additional services. 

    By July 27, 2022
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    Justin Sullivan via Getty Images

    McDonald’s CEO: Robots aren’t practical in vast majority of restaurants

    Though 10% labor inflation and staffing levels are challenging the chain, CEO Chris Kempczinski said automation won’t be a “silver bullet” solution. 

    By July 26, 2022
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    Courtesy of Lunchbox

    Lunchbox reportedly lays off 60 employees

    The job cuts reduced the restaurant tech firm’s staff, including engineering and technology roles, to 120 workers, Business Insider reports.

    By July 22, 2022
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    Retrieved from Starbucks on July 11, 2022

    Starbucks faces 'indefinite' strike at a Boston cafe

    Baristas are refusing to work for an unspecified amount of time, demanding that the chain replace a store manager and bolster staffing across shifts.

    By July 21, 2022
  • A bank of windows below a red sign that says "Chipotle." A man stands in the background inside the restaurant.
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    Justin Sullivan via Getty Images

    Chipotle permanently closes unionizing Maine store

    Chipotle wrote in a message to employees that the Augusta, Maine, unit was shuttered due to lack of labor availability. 

    By July 20, 2022
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    YinYang via Getty Images

    ChowNow CEO: More restaurant tech industry layoffs are coming

    The company had one of its best sales months in June, but rising interest rates and more expensive capital has Chris Webb preparing for a financial hurricane.

    By July 19, 2022
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    Retrieved from sunday on July 15, 2022

    Restaurant payments app Sunday cuts staff, exits 60% of its markets

    The startup, which launched just 16 months ago, will pull out of four of its seven markets to focus on the U.S., U.K. and France. 

    By July 15, 2022
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    Courtesy of Gopuff

    What's next for Gopuff and rapid delivery as the young industry hits 'an inflection point'?

    The company’s struggles and those of newer startups in the space could offer an opening for established grocers, sources say.

    By Jeff Wells , Sam Silverstein , Catherine Douglas Moran • July 15, 2022
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    Courtesy of Gopuff

    Gopuff laying off 10% of global workforce, closing dozens of US warehouses

    The company, which is eliminating jobs for the second time in just a few months, is taking action as instant delivery faces an “inflection point,” according to a memo sent to investors.

    By Jeff Wells • July 13, 2022
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    HABesen via Getty Images

    4 ways to face labor shortages

    From recruitment and retention to operational efficiencies and employee communications, learn how executives are fighting to retain workers and improve costs.

    By July 13, 2022
  • A group of people are enjoying their meal at a bright restaurant while one looks on a smartphone.
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    Geber86 via Getty Images

    Study: Dine-in tips have increased despite inflation

    Tip percentage growth has slowed, however, and tips on online orders have shrunk even as the number of online orders has risen, Lightspeed data finds. 

    By July 12, 2022
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    Thai Phi Le/Restaurant Dive
    Q&A

    How Chipotle plans to identify and grow future leaders

    A class of 45 “emerging leaders” will participate in the chain’s inaugural, nine-month development program, according to Chief Diversity, Inclusion and People Officer Marissa Andrada.

    By Ryan Golden • July 12, 2022
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    Scott Olson via Getty Images

    Starbucks to permanently close 16 stores over safety issues

    Debbie Stroud and Denise Nelson, SVPs of U.S. operations, emphasized the company’s commitment to employee safety in a letter to workers on Monday. 

    By July 12, 2022
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    Retrieved from Starbucks on July 11, 2022

    Starbucks unveils 'reinvention' plan, hikes wages

    Eligible workers will receive pay bumps of up to 3% in August, as interim CEO Howard Schultz looks to improve employee welfare and diner experiences.

    By July 11, 2022
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    Courtesy of Nextbite

    Nextbite faces second round of layoffs

    Nextbite is laying off an undisclosed number of employees following an earlier round of job cuts in April, when the company shed less than 10% of its staff.

    By July 11, 2022
  • A help wanted sign is displayed at a boardwalk restaurant the day before the Memorial Day weekend, the unofficial start of summer, in the shore community of Wildwood on May 28, 2021 in Wildwood, New J
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    Spencer Platt via Getty Images

    Survey: Most restaurants are still short-staffed even as demand recovers

    Thirty percent of restaurant owners said business has returned to pre-pandemic levels while 25% said it has surpassed them, per Popmenu. 

    By June 30, 2022