Delivery


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    Sean Gallup via Getty Images
    Deep Dive

    DoorDash’s expansion beyond the US will come with challenges

    As DoorDash grows globally, it could face headwinds entering new markets, including competitive pressures and shifting consumer behavior.

    By Dec. 1, 2022
  • DoorDash and 2,000 grocery partners will waive delivery fees
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    Permission granted by DoorDash
    Deep Dive

    How new verticals boost DoorDash’s momentum

    The delivery giant’s expansion into convenience, grocery and other retail has helped it reach new customers and increase loyalty on its platforms.

    By Nov. 30, 2022
  • Trendline

    Off-premise initiatives

    The pandemic has proven that off-premise operations, from takeout to drive-thru, are a vital part of the restaurant industry to keep revenue up and consumers returning.

    By Restaurant Dive staff
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    Michael M. Santiago via Getty Images

    DoorDash lays off 1,250 employees

    Early in the pandemic, the company hired fast to keep up with growth and wasn't as disciplined about curbing operating expenses, said CEO Tony Xu.

    By Nov. 30, 2022
  • A picture of a woman reviewing delivery orders.
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    Permission granted by DoorDash
    Deep Dive

    How DoorDash became the dominant US food delivery company

    By focusing on communication with restaurant merchants, the aggregator has built products and features based on operator needs.

    By Nov. 29, 2022
  • An image showing various food items and brand packaging from LankyBox Kitchen.
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    Courtesy of Virtual Dining Concepts

    Chuck E. Cheese parent creates YouTube-inspired virtual brand

    LankyBox Kitchen, a collaboration between Virtual Dining Concepts and CEC Entertainment, expands Chuck E. Cheese’s virtual brand offerings, which include Pasqually’s Pizza & Wings. 

    By Nov. 18, 2022
  • WeWork To Adjust Corporate Governance, Valuation Ahead Of IPO
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    Drew Angerer via Getty Images

    DoorDash becomes WeWork’s exclusive delivery partner

    DoorDash for Work, a corporate meal solution, will deliver food and beverages for WeWork community events at over 200 U.S. and Canada locations.

    By Nov. 18, 2022
  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub

    Grubhub to deliver Rite Aid products in 16 states

    As delivery companies diversify their offerings, Grubhub is stepping into the drugstore vertical in a partnership encompassing 2,000 Rite Aid locations.

    By Nov. 18, 2022
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    Permission granted by DoorDash

    DoorDash enhances driver safety

    A year after introducing its SafeDash program, DoorDash has added five additional functions, including real-time safety alerts and check-ins.

    By Nov. 14, 2022
  • An image of three smart phone face plates that have Uber Eats branding.
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    Permission granted by Uber Eats

    Uber Eats adds holiday purchasing features

    Customers can now schedule gift cards, send meals to friends and family, buy from a curated holiday shop and use advanced search for alcoholic beverages. 

    By Nov. 14, 2022
  • Food Rocket
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    Permission granted by Food Rocket

    Ultrafast delivery firm Food Rocket debuts hot meal delivery in Chicago

    The startup, which has received financial backing from Alimentation Couche-Tard, plans to open 200 hot meal kitchens by the end of the year.

    By Brett Dworski • Nov. 11, 2022
  • An image of restaurant employees working in a kitchen next to a red banner for DoorDash.
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    Permission granted by DoorDash

    DoorDash offers operators access to discounted benefits

    The Merchant Benefits program includes access to healthcare, mental health and professional development tools through partnerships with six companies. 

    By Nov. 7, 2022
  • A promotional image for Taco Bell's in-app delivery service.
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    Courtesy of Taco Bell

    Taco Bell adds in-app delivery with DoorDash

    The Mexican chain’s Fire Tier rewards members will first get access to the channel, which leverages the delivery giant’s driver fleet.

    By Nov. 4, 2022
  • An image of a small restaurant with shelves and an ordering counter.
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    Permission granted by Chili's

    Chili’s launches its first delivery, takeout-only restaurant

    The 1,600-square-foot unit near Southern Methodist University in Dallas will provide better access to customers who prefer off-premise to dine-in service.

    By Nov. 4, 2022
  • An image of Chase Elliot, Nascar racer, with chicken tenders.
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    Permission granted by Hooters of America

    Hooters, Chase Elliott rev up off-premise with virtual brand

    The chicken tender concept developed with the NASCAR driver is Hooters’ newest virtual brand, joining Hootie’s Burger Bar and Hootie’s Bait & Tackle. 

    By Nov. 1, 2022
  • Good Eggs is selling meal kits developed by culinary brand Momofuku.
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    Courtesy of Good Eggs

    Good Eggs joins forces with Momofuku on fresh meal kits

    The online grocer has started selling kits that combine its produce, meat and seafood with the culinary brand’s sauces and spices.

    By Sam Silverstein • Oct. 27, 2022
  • An image of a man wearing a black T-shirt and carrying a box entering a red building.
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    Permission granted by ASAP

    ASAP looks to take bite out of NYC delivery market

    Months after starting in-stadium ordering at New York Giants and New York Jets games, ASAP is offering home and office restaurant delivery in NYC. 

    By Oct. 20, 2022
  • An image of a gray stadium with Chase Center on the side.
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    Courtesy of Chase Center/Photo by Jason O'Rear

    DoorDash launches in-stadium ordering with Golden State Warriors

    Guests attending games or events at the Chase Center in San Francisco will be able to use DoorDash’s app to order from concession stands for pickup. 

    By Oct. 18, 2022
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    David Ryder via Getty Images

    Seattle, Uber Eats reach $3.3M settlement in gig worker pay case

    In the largest settlement under the city’s COVID-19 Gig Worker Premium Pay Ordinance, the aggregator will pay thousands of workers for alleged violations. 

    By Oct. 17, 2022
  • A picture of a white delivery robot with an orange Grubhub logo on the side
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    Courtesy of Gruhbub/PRNewswire

    Grubhub, Starship deploy delivery bots across 5 college campuses

    Over 170,000 students have access to food delivery through this integration, and more colleges are expected to launch the service later this year.

    By Oct. 12, 2022
  • A series of images of mobile phones showing the process of adding drinks to a DoubleDash order.
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    Courtesy of DoorDash

    DoorDash users can now add c-store alcohol to their restaurant order

    The aggregator’s latest enhancement to its DoubleDash service allows people to bundle alcohol in with their order from a convenience store or restaurant.

    By Jessica Loder • Oct. 11, 2022
  • A gray four-door SUV marked as a Motional driverless vehicles is parked in front of a wood-sheathed restaurant with outdoor seating.
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    Courtesy of Motional

    Uber and Motional to roll out autonomous ride-hail and delivery services in US cities

    AV developer Motional, which also works with Lyft, announced a 10-year agreement with Uber on Thursday. The partnership’s first driverless rides are slated for later this year.

    By Dan Zukowski • Oct. 10, 2022
  • A picture of ribs on a cutting board
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    Permission granted by Smokey Bones

    Smokey Bones’ virtual brands website includes 2 new concepts

    BiteHall, which officially launches Tuesday, showcases three of Smokey Bones’ existing brands as well as two new brands, Bowl Market and Tender Box.

    By Updated Oct. 10, 2022
  • A picture of an Uber Mastercard
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    Courtesy of Uber

    Uber adds debit card, instant deposit for drivers

    The Uber Pro debit card will provide drivers up to 10% cashback on gas, 12% on EV charging and instant pay after completion of a ride or delivery. 

    By Oct. 7, 2022
  • An image of a closed and boarded up restaurant during Hurricane Ian.
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    Gerardo Mora via Getty Images

    DoorDash offers $10K grants to small restaurants impacted by Hurricane Ian

    Restaurants can apply for Restaurant Disaster Relief Fund grants, which DoorDash created last year in partnership with Hello Alice, through Dec. 30.

    By Oct. 6, 2022
  • A fleet of Starship delivery robots.
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    Courtesy of Starship

    Food delivery robots to roam Chicago in pilot program

    Robot operators will partner with restaurants and grocery stores to test the app-based robot deliveries while city leaders examine device boundaries and risk. 

    By Katie Pyzyk • Oct. 3, 2022