Delivery


  • Image attribution tooltip
    Courtesy of Deliverect

    Grubhub teams with Deliverect, integrates delivery orders into POS systems

    More than 12,000 restaurants will be able to receive Grubhub orders through their point-of-sale systems, enabling operators to sync and manage menus directly.

    By Nov. 22, 2021
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    Jack Taylor via Getty Images

    Uber's new membership bundles rides, delivery services

    Uber One offers 5% off some rides and delivery orders and an unlimited $0 delivery fee on $15-plus food orders, along with other perks, for $9.99 a month or $99.99 annually. 

    By Nov. 18, 2021
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    Permission granted by Kitchen United

    Kitchen United helped pioneer ghost kitchens. Here's what's next.

    The innovative operator is entering new markets, expanding its warehouse-like network and adding partnerships with retailers, all based on low-capital outlay for brands. 

    By Nov. 17, 2021
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    Retrieved from McDonald's on October 22, 2020

    McDonald's makes new white label deals with DoorDash, Uber Eats

    The chain, which gleans over 20% of sales in its top six markets from digital channels, announced new global partnerships with the aggregators on Monday.

    By Nov. 16, 2021
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    Permission granted by C3

    Why C3 is betting on virtual brands inspired by online influencers

    The food tech platform has created an innovation hub to develop delivery-only brands with digital content creators and reach lucrative younger audiences.

    By Nov. 11, 2021
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    Courtesy of DoorDash

    DoorDash, Grubhub add self-delivery flexibility

    The delivery giants aim to increase labor flexibility and expand delivery reach by allowing operators to tap into their courier networks.

    By Nov. 11, 2021
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    Permission granted by Inspire Brands

    Inspire Brands opens its first ghost kitchen

    Alliance Kitchen offers menu items for delivery and takeout from Arby's, Sonic, Jimmy John's, Buffalo Wild Wings and Rusty Taco. 

    By Nov. 10, 2021
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    Sean Gallup via Getty Images

    DoorDash makes major expansion into Europe with $8B acquisition

    By acquiring Finland-based Wolt, which operates in 23 countries, DoorDash will be able to build out an international presence without losing focus on the U.S. 

    By Nov. 10, 2021
  • Image attribution tooltip
    Courtesy of Reef

    Reef will offer C3's brands at 800 locations by 2025

    The news is an expansion of a previous deal between the two companies to develop 500 units by 2025. C3 brands currently operate out of 125 Reef ghost kitchen vessels. 

    By Nov. 10, 2021
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    Courtesy of DoorDash

    DoorDash enters Goldbelly's turf, offers nationwide restaurant shipping

    The platform's new offering allows diners to order from restaurants and retailers from around the country without a delivery fee. 

    By Nov. 8, 2021
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    Jack Taylor via Getty Images

    Uber Eats' restaurant delivery reaches profitability for first time

    The company reinvested its profits into new verticals, allowing it to expand into new areas of delivery, such as baby and kids. 

    By Nov. 8, 2021
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    Courtesy of Dickey's Barbecue Pit

    Dickey's accelerates expansion with 100 more units through Ghost Kitchen Brands

    The barbecue chain continues to partner with ghost kitchen companies to expand its presence in North America. The latest collaboration brings it into Walmart. 

    By Nov. 5, 2021
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    Michael M. Santiago via Getty Images

    DoorDash adds delivery worker safety features

    Following increases in theft and violence against its couriers, DoorDash added SafeDash so these workers can contact an ADT agent to request assistance during situations where they feel unsafe.

    By Nov. 4, 2021
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    Courtesy of Business Wire
    Q&A

    P.F. Chang's wants to offer self-delivery nationwide by 2023

    Candice Barnett, VP of off-premise dining, discusses how the service is performing and why staffing a delivery fleet is worth it despite labor pressures. 

    By Nov. 4, 2021
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    Courtesy of Coco

    C3 deploys robot delivery in Los Angeles

    Through a partnership with Coco, C3 will offer delivery via bots within two miles of several digital kitchens in the city, with plans to expand into new markets.

    By Oct. 28, 2021
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    Courtesy of PR Newswire

    Cracker Barrel debuts Los Angeles ghost kitchen

    Cracker Barrel Kitchen will deliver the chain's menu through DoorDash, Uber Eats and Grubhub, and marks the casual chain's entry in the City of Angels. 

    By Oct. 26, 2021
  • TGI Fridays snags sales lift from C3 virtual brand, plans to expand it

    The chain began testing Krispy Rice in Orange County, California, and Maryland restaurants, with sales at these units nearly doubling from the first week.

    By Oct. 22, 2021
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    Retrieved from Reef on November 04, 2020

    Reef temporarily shuts down modular kitchens in New York City

    The ghost kitchen platform's brick-and-mortar stores are still open in the market, and the modular kitchens were voluntarily closed after permits for those units expired, Reef said in a statement. 

    By Oct. 22, 2021
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    Permission granted by Taco Bell

    How 5 new QSR designs optimize the off-premise experience

    From multiple drive-thru lanes to GPS-enabled curbside pickup, fast food brands are embracing new designs to create frictionless off-premise channels.

    By Oct. 20, 2021
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    Courtesy of PR Newswire

    C3 secures another $10M in funding

    With this investment, Creating Culinary Communities also gains access to invitation-only, private capital investor Lurra Capital's global partners to facilitate growth. 

    By Oct. 15, 2021
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    Jack Taylor via Getty Images
    Opinion

    Restaurants need to break past third-party delivery apps

    Never underestimate the internal efforts needed to get your organization aligned for digital growth, writes Matt Carinio, VP of strategy and consulting at Hathway.

    By Matt Carinio • Oct. 14, 2021
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    Retrieved from Chick-fil-A on May 07, 2020

    Chick-fil-A customers sue chain over 'deceitful' delivery costs

    The proposed class action lawsuit claims that though the QSR promised a flat, low-price delivery fee of $2.99 to $3.99, it charged 25% to 30% more for food ordered online for delivery than food ordered in-store or for pickup. 

    By Oct. 13, 2021
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    Courtesy of DoorDash

    DoorDash beefs up ad capabilities for restaurants, CPG brands

    The delivery platform is working to generate additional revenue as its growth slows from the highs reached during the pandemic's peak.

    By Chris Kelly • Oct. 12, 2021
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    Permission granted by MrBeast Burger/Virtual Dining Concepts
    Deep Dive

    How host kitchens are propelling virtual brands forward

    Despite the rapid expansion, many experts question whether delivery-only concepts have long-term sustainability.

    By Oct. 11, 2021
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    Retrieved from Reef on November 04, 2020

    TGI Fridays will launch 300 ghost kitchens with Reef Technology

    This is Reef's first deal with a global casual chain, which comes just a few months after the firm announced major expansion plans with 800 Degrees Pizza and Wendy's. 

    By Oct. 8, 2021