Corporate Operations: Page 3

  • Kiosks for ordering food sit in the dining area of a McDonald's restaurant located inside the company's new corporate headquarters on June 4, 2018 in Chicago, Illinois.
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    Scott Olson / Staff via Getty Images
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    McDonald’s taps Google Cloud to super-size analytics, AI

    The fast food giant said it plans to leverage the hyperscaler’s hardware and software capabilities across thousands of locations worldwide.

    By Matt Ashare • Dec. 8, 2023
  • A sign for McDonald's new CosMc restaurant concept is in the foreground, with blue sky in the background
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    Permission granted by McDonald's
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    McDonald’s CosMc’s chain is coming for Starbucks customers

    The beverage-forward concept is targeting the “3 p.m. slump” — a daypart Starbucks is also working to improve — with highly customizable caffeinated beverages and select food items, CEO Chris Kempczinski told investors Wednesday. 

    By • Dec. 7, 2023
  • A photograph of chefs in a kitchen. Explore the Trendline➔
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • The prize center inside a Dave & Buster's restaurant
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    Michael Loccisano/FilmMagic via Getty Images
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    Dave & Buster’s sees future in revamped restaurants and loyalty growth

    The restaurant chain is remodeling its store fleet and enhancing its loyalty program with personalized offerings. 

    By Bryan Wassel • Dec. 7, 2023
  • An image of CosMc's menu options
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    Permission granted by McDonald's
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    6 key details about CosMc’s, McDonald’s new fast food chain

    CEO Chris Kempczinski said he believes McDonald’s has “the right to win” the afternoon “beverage pick-me-up occasion” with its new concept, which will be tested in three markets over at least one year.

    By • Dec. 7, 2023
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s aims for 50K units by 2027, plans AI deployment

    To reach that mark, the restaurant chain will need to increase its growth rate by roughly 80% to about 2,200 openings per year.

    By • Dec. 6, 2023
  • A photo of Wawa pizza in a box.
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    Jessica Loder/C-Store Dive/Restaurant Dive
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    Column

    Fueling Up: People hate Wawa’s pizza. Here’s what the company can do about it.

    Critics and consumers have harshly judged the retailer’s pies since they debuted this summer. If sales are also poor, it may need to pull pizza from its menus, one expert says.

    By Brett Dworski • Dec. 5, 2023
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s asks SCOTUS to hear no-poach case

    A group of former employees sued in 2018, alleging that hiring restrictions between the fast food chain and its franchises constituted a “per se” violation of the Sherman Antitrust Act.

    By Ryan Golden • Dec. 4, 2023
  • A Papa John's sign.
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    Joe Raedle / Staff via Getty Images
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    Papa Johns will pay $175K to settle ADA claim involving service dog

    The worker was not allowed to bring to work the dog he needed for his commute — despite running the accommodation past the store manager ahead of time, according to the complaint. 

    By Emilie Shumway • Dec. 4, 2023
  • A Domino's branded plow in the snow
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    Courtesy of Domino's Pizza
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    Q&A

    Why Domino’s is awarding half a million dollars in snow plowing grants

    Chief Brand Officer Kate Trumbull explained how the chain’s latest effort shows off an "experienced by few, seen by many" ethos.

    By Chris Kelly • Dec. 4, 2023
  • A portrait photo of Dominique Bertolone, incoming president of Maggiano's little italy.
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    Courtesy of Brinker
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    Brinker appoints MGM Resorts exec as Maggiano’s president

    Dominique Bertolone joins the casual dining Italian brand as it faces sliding traffic and looks to resume growth.

    By • Dec. 1, 2023
  • Inspire Brands logo
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    Courtesy of Inspire Brands
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    Inspire Brands changes its corporate structure

    The company’s new structure is centered on brands, commercial and company restaurants and growth, to take advantage of its scale and shared services.

    By • Nov. 30, 2023
  • Kroger and Kitchen United partnered in 2021 to open ghost kitchen sites inside the grocery store.
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    Courtesy of Kroger/Kitchen United
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    Kitchen United will sell or close all physical units, pivot to software

    The ghost kitchen pioneer, which raised $100 million last year to expand its food halls, began to offload its physical locations months ago. It has already shuttered its Kroger outposts, which made up 44% of its footprint.

    By , Catherine Douglas Moran • Updated Nov. 29, 2023
  • Four Starbucks cold coffees topped with holiday themed cold foams.
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    Courtesy of Starbucks
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    Starbucks adds 4 holiday cold foam flavors

    Starbucks’ new holiday cold foam could help drive year-round consumption of cold coffee, even as customization strains store-level labor.

    By • Updated Nov. 29, 2023
  • Starbucks baristas and supporters protest outside a store.
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    Mario Tama via Getty Images
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    Starbucks introduces oversight committee to improve governance

    The coffee chain said the Environmental, Partner and Community Impact committee will help improve its supply chain operations and employee relationships.

    By Zoya Mirza • Nov. 27, 2023
  • Upper level of an indoor food hall
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    Permission granted by Tara White, ©HappyHourCollaborative
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    Sponsored by Clune Construction

    Taking off in style – Turning airport terminals into premium dining and hospitality destinations

    How airports are transforming terminal dining from a passenger hassle into an enjoyable part of travel.

    Nov. 27, 2023
  • A photo of Bar Louie's new unit layout.
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    Courtesy of Bar Louie
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    Bar Louie offers 50% franchise fee discount for first-time operators

    The casual chain also developed a contemporary, flexible design as part of its strategy to accelerate franchise growth. 

    By • Nov. 17, 2023
  • Checkers fries
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    Courtesy of Checkers & Rally's
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    Checkers and Rally’s names CFO, CMO

    Michael Blair, previously at Miller’s Ale House, joins the chain as CFO, while Scott Johnson, previously at Jollibee, takes the CMO role.

    By • Nov. 17, 2023
  • Starbucks Workers United members pose for a picture outside a Chicago store.
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    Courtesy of Starbucks Workers United
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    Starbucks unionization efforts

    Starbucks Workers United stages second ‘Red Cup Rebellion’ strike

    In its second annual demonstration against one of Starbucks’ key holiday promotions, the union seeks to increase customer involvement.

    By • Nov. 16, 2023
  • Patrick Doyle speaks onstage during a keynote session at the Restaurant Finance and Development Conference.
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    Emma Beckett/Restaurant Dive
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    Patrick Doyle: RBI’s key product is its franchise model, not brand menus

    “People use the term owner-operator interchangeably with franchisee, and I think where people have gotten in trouble is when they are just owners. You have to be both,” Doyle, RBI’s executive chairman, said at the Restaurant Finance & Development Conference.

    By • Nov. 14, 2023
  • An evening photo of Uncle Julio's restaurant with dim lighting
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    Courtesy of Uncle Julio's
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    Uncle Julio’s hires CEO, COO

    Scott Lawton adds the CEO role at Uncle Julio's to his resume, while RJ Thomas, former CEO of King's Seafood Company, becomes president and COO.

    By • Nov. 13, 2023
  • An in-store pizza shop at a grocery store.
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    Permission granted by Giant Food
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    Order up! How grocers are replicating the restaurant experience in retail

    As the gap widens between grocery and restaurant prices, food retailers see an opportunity to turn up the heat on their made-to-order meals to lure cost-conscious consumers.

    By Catherine Douglas Moran • Nov. 9, 2023
  • An image of Chipotle's chief human resources officer Ilene Eskenazi and chief people officer Lois Alexis-Collins
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    Permission granted by Chipotle
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    Chipotle hires top HR execs as it continues to grow its workforce

    Ilene Eskenazi has been hired as the chain’s chief human resources officer, and Lois Alexis-Collins is now chief people officer, field operations. 

    By • Nov. 8, 2023
  • A tech-driven salad bar in a grocery store.
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    Permission granted by Schnuck Markets
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    Deep Dive

    Foodservice ‘renaissance’: How grocers are spicing up their deli and premade meals

    As supermarkets increasingly replace restaurant meals, they’re looking to offer better prices alongside flavor innovation, deals and new shopping experiences.

    By Catherine Douglas Moran • Nov. 7, 2023
  • Three sizes of plastic cups with the green Starbucks logo and plastic lids.
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    Courtesy of Starbucks
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    Starbucks’ new benefits, planned raises draw union criticism

    Unionized stores are excluded from a new vacation accrual policy and a national barista championship, but will receive raises alongside other workers.

    By • Nov. 7, 2023
  • Majors Management
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    Retrieved from Majors press release.
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    Fast-growing Majors Management bringing pizza restaurants to 100 locations

    The first of the Noble Roman’s franchise locations will be in stores by summer of 2024, with all sites expected to be operational by September 2026.

    By Jessica Loder • Nov. 6, 2023