Operations: Page 72


  • McDonald's primes supply chain for potential meat shortage

    The chain is now limiting allocation of its meat supply as the U.S. faces potential shortages due to slaughterhouse closures.

    By Alicia Kelso • May 1, 2020
  • Popeyes chicken sandwich boosts quarter despite coronavirus pressure

    Even during the pandemic, the chicken sandwich's popularity didn't wane. Comp sales were up 26.2% globally while traffic grew 40% during Q1 2020.

    By May 1, 2020
  • Chili's to open 300 dining rooms by this weekend

    The company has set up a new strategy that will seat customers two tables apart in states that are easing social distancing restrictions. 

    By April 30, 2020
  • A sign hanging on a door at a New York City pizza shop during the coronavirus pandemic in 2020.
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    "The Image" by spurkar is licensed under CC BY 2.0
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    5 practices restaurants can use to keep customers safe

    Operators should maintain social distancing standards, retool their menus and communicate with their guests about what is being done to minimize exposure when dining room closures lift.

    By April 30, 2020
  • Closed sign outside of a small business during the coronavirus pandemic of 2020.
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    Alabama Extension. (2020). "The image" [Photograph]. Retrieved from Flickr.
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    Georgia restaurateurs push back against reopening

    Operators of over 120 restaurants in Atlanta and Savannah, Georgia, have pledged to keeping their dining rooms closed despite the governor's go-ahead.

    By April 29, 2020
  • A sign at Muddy Waters Bar & Eatery in Minneapolis, Minnesota, during the novel coronavirus pandemic of 2020.
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    "The image" by Tony Webster is licensed under CC BY 2.0
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    5 steps restaurants should take before bringing back staff

    Before restaurants consider reopening their dining rooms, experts say operators should review payroll practices, rehire based on seniority and develop ways to monitor employee health.

    By April 29, 2020
  • 15 Chick-fil-A employees test positive for coronavirus in Texas

    Over 100 employees have been tested in Southeast Texas and remain under quarantine while the two restaurants in question are temporarily closed. 

    By April 29, 2020
  • California's paid coronavirus sick leave requirement targets big chains

    On April 16 Gov. Gavin Newsom issued an executive order requiring food businesses with more than 500 employees nationwide to provide the benefit to essential workers, including delivery personnel. 

    By April 28, 2020
  • The Brewer's Art restaurant in Baltimore, Maryland, closed during the novel coronavirus pandemic in 2020.
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    "The Image" by Elvert Barnes is licensed under CC BY-SA 2.0
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    States begin easing dine-in restrictions, but are restaurants ready to reopen?

    Restaurants are formulating plans to ramp up operations as states like Georgia and Tennessee ease restrictions, but many think it's too soon. 

    By April 27, 2020
  • Chipotle CFO: 'Our worst days have passed'

    By revamping its business around online advertisements and free delivery, Chipotle has weathered the pandemic better than many restaurant chains. But what will its dining experience look like next year?

    By Jane Thier • April 24, 2020
  • A sign outside a restaurant that was temporarily closed during the novel coronavirus pandemic in 2020.
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    Alabama Extension. (2020). "The Image" [Photograph]. Retrieved from Flickr.
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    LA County to publicly list restaurants with COVID-19 exposures

    Restaurants will join institutions like nursing facilities and shelters tracked by the county's Department of Public Health that have reported positive cases of coronavirus. 

    By April 24, 2020
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    Thai Phi Le
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    Potbelly will return $10M in PPP funding

    The Treasury Department issued guidance April 23 requesting that publicly traded companies repay their Paycheck Protection Program loans by May 7. Returned funds will be allocated for new loans for other qualified applicants.

    By Updated April 27, 2020
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    The image by Tony Webster/Flickr is licensed under CC BY 2.0
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    Takeout sales outpacing delivery amid coronavirus, data shows

    Upserve found that while delivery made up 32% of sales in February through its online ordering platform, it represents just 14% of transactions as of April 20, suggesting an uptick of restaurants going online without third-party partners. 

    By Lauren Manning • April 23, 2020
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    Retrieved from Chipotle on July 15, 2020
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    Chipotle grows digital sales 81% in Q1 despite coronavirus

    The fast casual chain's online sales reached its highest quarterly level at $372 million in Q1, representing over 26% of overall sales.

    By April 22, 2020
  • The Cheesecake Factory receives $200M private equity investment

    The cash from Roark Capital will provide the dining chain, which furloughed 41,000 workers in March, with much needed funding to get through the novel coronavirus pandemic.

    By April 21, 2020
  • Restaurant in New York City during the coronavirus pandemic
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    The image by Anthony Quintano is licensed under CC BY 2.0
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    NRA calls for PPP reform, estimates 8M restaurant job losses

    National Restaurant Association is pushing Congress to create a $240 billion restaurant relief and recovery fund, and to change the PPP's loan period, forgiveness restrictions and repayment terms.

    By Lauren Manning • April 21, 2020
  • All Together Now owner Erin Weber at her restaurant's pickup window during the novel coronavirus pandemic.
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    Permission granted by All Together Now
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    Chicago hybrid restaurant offers a side of humor with 'social distance goods'

    All Together Now altered its operations to provide a variety of pandemic provisions, including nightly dinners, small bites and its popular wine and cheese pairings for delivery and pickup.

    By April 20, 2020
  • Starbucks sustainable cups
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    Courtesy of Starbucks
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    Starbucks will phase out Catastrophe Pay as US stores reopen

    The chain said that it will start to open locations May 4 on a community-by-community basis, but will phase out some of its additional benefits in June. 

    By April 17, 2020
  • Aussie Grill by Outback Steakhouse exterior
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    Courtesy of Bloomin' Brands
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    Bloomin' Brands will open 1st drive-thru Aussie Grill in May

    The new Florida location marks the third U.S. store for the fast casual Outback concept, but the first to feature a drive-thru and indoor seating.

    By Lauren Manning • April 17, 2020
  • Olde Dutch Restaurant in Logan, Ohio, is closed until further notice due to the coronavirus pandemic.
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    Keck, Dan. (2020). "Olde Dutch Restaurant" [Photograph]. Retrieved from Flickr.
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    Sales at over 77% of restaurants have declined by 50%

    Two-thirds of those surveyed say they are uncertain that takeout or delivery will be enough to sustain their businesses until they are able to reopen, according to a James Beard Foundation report.

    By April 17, 2020
  • Jack in the Box names new CEO

    Darin Harris, former CEO of Cici's Pizza, will face an uphill battle at the QSR, which has been battered by poor franchisee relations and must now survive the novel coronavirus crisis. 

    By April 17, 2020
  • MOD Pizza
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    Permission granted by MOD Pizza
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    Potbelly, MOD Pizza hire CFOs in show of mid-pandemic optimism

    The two fast casual companies have their eyes on the future with the naming of new finance chiefs. MOD Pizza's Josh Guenser shares how he's balancing his onboarding with crisis planning.

    By Jane Thier • April 16, 2020
  • Chick-fil-A goes cashless at some store locations

    Restaurants in Florida, Indiana, Georgia, Virginia and Maryland are only accepting credit cards to stem the spread of COVID-19.

    By Lauren Manning • April 15, 2020
  • Beast restaurant in Portland, Oregon, which temporarily closed during the coronavirus pandemic in March 2020.
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    Permission granted by Beast Restaurant
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    Deep Dive

    Independent restaurants grapple with layoffs, but fight to survive

    Establishments like Beast in Oregon and Agave Uptown in California talk about the devastating decisions to let employees go or furlough staff during coronavirus.

    By April 14, 2020
  • Nathan's Famous hot dog stand
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    Retrieved from Nathan's Famous on April 08, 2020
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    Nathan's Famous upgrades tech, adds geotargeting and digital ordering

    In a one-month pilot, the chain saw increased engagement at a lower cost-per-click since adding AI-enabled ad formats to its marketing mix.

    By Dianna Christie • April 13, 2020