Technology: Page 24

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    Permission granted by GRUBBRR
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    Sponsored by GRUBBRR

    GRUBBRR solutions mitigate labor shortage woes

    The labor shortage shows no sign of letting up; for restaurant operators that want to not only survive, but thrive in this new labor landscape, the only answer is automation.

    April 11, 2022
  • Close-up photo of female hands with smartphone. Young woman typing on a mobile phone on a sunny street.
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    Getty Images
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    Opinion

    The importance of embracing today's always-connected diner

    Restaurants should reconsider their investments to ensure a great, connected experience for their customers, writes Anthony Cross, Yelp's vice president of restaurant products.

    By Anthony Cross • April 4, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Trendline

    Back-of-house Technology

    From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • A Flytrex drone can carry up to 6.6 pounds and make five-mile round trips, according to the company’s website.
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    Permission granted by Flytrex
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    Flytrex and Brinker International bring drone delivery partnership to Texas

    Flytrex's expansion into Texas follows its growth in North Carolina, where the company has entered three markets since September 2020.

    By Alicia Kelso • April 1, 2022
  • Yelp partners with Hazel Analytics
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    Courtesy of yelp
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    Yelp partners with Hazel Analytics to expand health scores on its platform

    Hazel Analytics will incorporate data from health departments across 48 U.S. states to facilitate health scores across Yelp's nearly 700,000 pages.

    By Alicia Kelso • March 31, 2022
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    Courtesy of Meta
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    Wendy's opens metaverse restaurant in Horizon Worlds

    Teaming with the QSR chain is a major play by Meta to achieve its vision for connecting brands and consumers on a platform it sees as a top priority.

    By Chris Kelly • March 31, 2022
  • Chipotle began testing radio-frequency identification technology in 2022 to trace meat, dairy and avocados from five suppliers.
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    Permission granted by Chipotle
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    Chipotle tests RFID technology to improve food traceability

    The tech will trace meat, dairy and avocados from five of the company's suppliers at about 200 Chicago-area restaurants.

    By • March 31, 2022
  • Red Lobster exterior, retrieved from Flickr on 3/4/2020
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    "Red Lobster "Red Lobster Restaurant" "Red Lobster"" by Mike Mozart is licensed under CC BY 2.0
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    Red Lobster snares restaurant exec for CIO role

    IT veteran Cijoy Olickal joined the company Monday and will report directly to CEO Kelli Valade.

    By Roberto Torres • March 30, 2022
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    Sodexo will use robotic delivery to offer virtual brands on college campuses

    The foodservice giant will offer brands from Virtual Dining Concepts, which includes brands like MrBeast Burger, to its Bite mobile app.

    By • March 29, 2022
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    Samsung

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    Sponsored by Grubbrr

    Using technology to mitigate inflation's impact on QSRs

    Self-ordering technology addresses inflation by adding value back into the hands of restaurant operators.

    March 28, 2022
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    Permission granted by SpotOn
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    Sponsored by SpotOn

    How double-digit profit margins are attainable with modern restaurant technology

    Learn how adding flexible, integrated tech can lead to better profit margins for your restaurant.

    March 21, 2022
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    Courtesy of WoWorks
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    WOWorks creates new CIO role as it updates its tech stack

    Kyle Mark will lead the company's tech operations across its four brands as it makes upgrades, including a new POS system and loyalty program.

    By Alicia Kelso • March 18, 2022
  • Bear Robotics
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    Courtesy of Bear Robotics
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    Bear Robotics secures $81M to expand hospitality robots

    Since the end of last year, Chili's and Denny's have started using its technology in a handful of restaurants.

    By Alicia Kelso • March 16, 2022
  • Chippy Chipotle chip-making robot
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    Courtesy of https://prnmedia.prnewswire.com/news-releases/chipotle-tests-ai-kitchen-assistant-chippy-301503796.html
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    Chipotle tests Chippy, a tortilla chip-making robot

    The artificial intelligence-powered technology was created with Miso Robotics, and is being piloted in Irvine, California.

    By • March 16, 2022
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    David Paul Morris via Getty Images
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    Google accused of 'deceptive' online ordering practices by restaurant group

    Lime Fresh Mexican Grill claims Google created webpages with its trade name without permission and intercepted more than 1,000 orders from its customers. 

    By Alicia Kelso • March 11, 2022
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    Stefan Zaklin via Getty Images
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    Opinion

    In absence of RRF, restaurants can use tech to boost recovery

    A provision that would refill the Restaurant Revitalization Fund was nixed from the final version of the omnibus spending bill, but operators have the tools they need to thrive, writes Ben Pryor, head of innovation for SpotOn.

    By Ben Pryor • March 10, 2022
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    Permission granted by Waitr
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    Waitr adds chief information officer as it expands business model

    Matthew Coy joins the company shortly after it named Timothy Newton as its chief technology officer and announced a rebrand to emphasize new verticals.

    By Alicia Kelso • March 8, 2022
  • Sweetgreen opened a location at World Trade Center Tower 3 in NYC in October 2021.
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    Permission granted by Sweetgreen
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    Sweetgreen's digital sales made up 67% of Q4 2021 revenue

    By capturing the majority of its online orders through proprietary platforms, the salad chain has been able to collect valuable consumer data that informs digital-exclusive offerings. 

    By • March 7, 2022
  • The new Saladworks in-store restaurant, in a Cincinnati Kroger
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    Courtesy of Saladworks
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    Saladworks to offer delivery from 20 host kitchens through Combo Kitchen deal

    The partnership allows Saladworks to experiment with its menu and offerings in a large market without significant investment in labor, capital or real estate.

    By • March 4, 2022
  • IHOP delivery
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    Retrieved from IHOP on March 09, 2020
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    IHOP tests 2 virtual brands in 50 stores

    Parent company Dine Brands has expanded Thrilled Cheese and Super Mega Dilla from nine restaurants last quarter to 50.

    By Alicia Kelso • March 3, 2022
  • Starship Technologies
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    Courtesy of Starship Technologies
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    Delivery bot firm Starship has raised $100M since January

    The company's funding includes $57 million from the European Investment Bank and $42 million from a Series B funding round led by NordicNinja and Taavet+Sten.

    By • March 2, 2022
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Toast CFO leans into tactical investments for market share

    “As CFO it’s my role to make sure I take the strategy and paint the picture with numbers,” Elena Gomez said.  

    By Maura Webber Sadovi • Feb. 28, 2022
  • Taco Bell began testing a Taco Lover's Pass in Tuscon, Arizona, in September 2021.
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    Permission granted by Taco Bell
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    Taco Bell's subscription service increased rewards members by 20%

    Taco Lover's Pass subscribers visit three times more often than non-members and close to half of transactions included more than one taco.

    By Alicia Kelso • Feb. 23, 2022
  • Checkers fries
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    Courtesy of Checkers & Rally's
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    Checkers & Rally's to deploy Valyant AI at franchisee drive-thrus

    Valyant's conversational artificial intelligence, called "Holly," is currently used at 12 of the chain's franchised restaurants. The chain will deploy Presto's AI at all of its corporate units. 

    By • Feb. 23, 2022
  • Jamba by Blendid kiosk at the Walmart in Dixon, California
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    Permission granted by Blendid
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    Jamba, Blendid expand robot smoothie kiosks to 2 college campuses

    The kiosk's entry into Georgia College and Kennesaw State University follows previous pilot locations in a shopping mall and a Walmart.

    By Alicia Kelso • Feb. 16, 2022
  • Miso Robotics' 2nd iteration of the Flippy robot.
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    Courtesy of Miso Robotics
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    White Castle brings cooking robot to 100 more restaurants

    The burger chain will soon use Miso Robotics' Flippy 2 robot, which can perform the work of a whole fry station, at nearly one-third of its units. 

    By • Feb. 15, 2022