Operations: Page 98


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    California Tortilla
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    31% of restaurants offer health insurance to workers, survey finds

    While climbing turnover rates are pressuring chains to beef up their employee benefits, only 14% of restaurant owners surveyed in Toast's 2019 Restaurant Success Report offer paid family leave. 

    By Rosie Bradbury • July 31, 2019
  • Sweetgreen's new store layout eliminates assembly line

    The new store, which will open in New York City this fall, also swaps out chalkboard menus for digital displays and lets customers order from kiosks or staff with iPads.

    By Lauren Manning • July 30, 2019
  • Homeroom Restaurant in Oakland, California Explore the Trendline
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    Permission granted by Homeroom
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    Trendline

    Independent restaurants

    Dining room refreshes, menu innovation and other unique offerings can help independents stand out from competitors, win new customers and keep existing ones coming back. 

    By Restaurant Dive staff
  • EEOC sues McDonald's franchisee for rejecting applicant over religious beard

    The hiring manager told the applicant he would have to shave it to comply with the grooming policy and denied his request to wear a beard net.

    By Lisa Burden • July 29, 2019
  • Panera takes off into airport segment with new partnership

    The fast casual chain signed a multi-year, multi-unit development agreement with operator HMSHost to expand the brand in U.S. airports and travel plazas starting in 2020. 

    By Alicia Kelso • July 26, 2019
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    Courtesy of PRNewswire/McDonald's
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    McDonald's revs up personalization rollout to 8K drive-thrus

    Within two weeks, the chain expects Dynamic Yield software will be available at over half of its U.S. units and fully implemented by the end of the year. 

    By July 26, 2019
  • Q3 delivery report: Chains expand footprint with new partnerships

    Cracker Barrel, Olive Garden and more have deployed different strategies to improve the overall guest experience and reach more customers.

    By , , Rosie Bradbury • Updated Sept. 20, 2019
  • Chipotle unwraps #GuacDance challenge on TikTok for Avocado Day

    The guacamole-themed dance-off is its second challenge on the social app after a lid-flipping effort in May.

    By Robert Williams • July 26, 2019
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    Courtesy of Eat Just
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    Tim Hortons fries up plant-based eggs for breakfast

    The Canadian QSR is the first major fast food restaurant to use Just Egg and follows up on its addition of Beyond Sausage to its menu. 

    By Lauren Manning • July 26, 2019
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    Shift Change: Dunkin' Brands hires HR exec; Quiznos parent appoints CFO

    This week's Shift Change highlights new leadership at REGO Restaurant Group, Dunkin' Brands, McDonald's, Moe's Southwest Grill and more. 

    By July 26, 2019
  • Yum Brands taps new CEOs for Taco Bell, Pizza Hut

    With Taco Bell CEO Mark King and Pizza Hut CEO Artie Starrs, the two QSR brands appear to be eyeing continued rapid international growth. 

    By July 26, 2019
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    Retrieved from Starbucks on June 11, 2019
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    Starbucks' digital strategy is working. Now it wants to dive deeper

    With $6.8 billion in revenue during the last quarter and its stock price at an all-time high, the coffee chain is already banking on its tech initiatives.

    By Roberto Torres • July 26, 2019
  • Jollibee pays $350M for Coffee Bean & Tea Leaf

    Jollibee is a step closer to reaching its goal of becoming one of the five largest restaurant brands in the world, but not all of its investors are happy about the acquisition.

    By Alicia Kelso • July 25, 2019
  • Dunkin' will roll out Beyond Meat breakfast sandwich nationwide

    The chain will offer the plant-based product across U.S. stores beginning Nov. 8, and diners can sample the menu item for free for a limited time. 

    By Lauren Manning • Updated Oct. 21, 2019
  • Popeyes plants its flag in KFC territory: China

    Popeyes signed an agreement to develop over 1,500 units in China during the next 10 years, which could start chipping away at KFC's longtime dominance in the region. 

    By Alicia Kelso • July 24, 2019
  • DoorDash delivery workers to soon receive entirety of customer tips

    Under the company's new model, couriers will earn tips independent of base or bonus pay, CEO Tony Xu announced yesterday. 

    By , Rosie Bradbury • Updated Aug. 23, 2019
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    Pizza Hut
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    Pizza Hut pilots self-service pickup cubbies

    The pizza segment's tech capabilities escalate as Pizza Hut streamlines operations with a feature that syncs with its app, website and phone orders.

    By Lauren Manning • July 24, 2019
  • OpenTable moves into delivery with new app feature

    The reservation platform partnered with Uber Eats, Caviar and Grubhub to offer the service to over 8,000 restaurants in 90 metro areas in the U.S. 

    By July 24, 2019
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    Amber Boutwell, Punch Bowl Social
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    Cracker Barrel buys $140M stake in Punch Bowl Social

    In a move that lets it better diversify, the casual dining chain has taken a non-controlling position in the eatertainment brand, which grew 34% last year. 

    By July 23, 2019
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    Retrieved from Starbucks on July 23, 2019
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    Starbucks to license exclusive technology with new partnership

    Brightloom, formerly eatsa, will create an all-in-one platform, which will include the coffee giant's mobile and loyalty technology, that will be available to the wider industry.

    By July 23, 2019
  • Red Robin's investor fight symptom of a changing Wall Street

    The casual dining company is just one of many under the microscope of shareholders lately, and more will likely be next.

    By July 22, 2019
  • Uber Eats launches restaurant accelerator to cover "selection gaps"

    The company's three-week program in London will sponsor five to seven concepts that can help increase food offerings in areas where options are scant.

    By Lauren Manning • July 22, 2019
  • Private equity firm triples investment with Jack's Family Restaurants sale

    Onex Group is in the process of selling the casual dining chain, reportedly receiving $835 million in proceeds from the transaction compared to its original investment of $234 million.

    By Alicia Kelso • July 22, 2019
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    Shift Change: Luby's, Checker's & Rally's boost IT teams

    This week's Shift Change highlights new executives at Rave Restaurant Group, Freshii, QDOBA, Checker's & Rally's and Luby's. 

    By July 19, 2019
  • Impossible Foods shortage ends — for now

    Even though the plant-based meat manufacturer has stepped up operations on multiple fronts, another shortage could occur if demand were to spike.

    By Lauren Manning • July 19, 2019
  • Deliveroo will now buy and deliver ingredients to restaurants

    The U.K.-based company claims its program, where it procures food supplies on behalf of multiple eateries, can save small operators up to 40%.  

    By July 19, 2019