Operations: Page 97
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Starboard CEO to lead Papa John's board in $200M deal
Despite former CEO John Schnatter voting against the deal, the new investor — known for its coup at Darden Restaurants — will reportedly focus on investing in the brand rather than cost cutting.
By Emma Liem Beckett , Alicia Kelso • Feb. 4, 2019 -
Column
Shift Change: Yum Brands names new COO; Bojangles' hires former McDonald's execs
This series from Restaurant Dive highlights promotions and executive changes at top chains.
By Julie Littman • Feb. 1, 2019 -
Starbucks gets high marks for equity efforts, but work remains, report says
Eliminating bias in the workplace is a continuous process that goes beyond a one-time diversity training session.
By Valerie Bolden-Barrett • Feb. 1, 2019 -
Burger King trolls McDonald's for losing Big Mac trademark in the EU
In its latest stunt, the burger chain takes aim at its archrival by offering "Not Big Macs" in Sweden.
By Erica Sweeney • Feb. 1, 2019 -
Investors pressure QSR giants to reduce supply chain emissions
McDonald's, Chipotle and many more have been urged to set reduction targets for greenhouse gas emissions and water use by their meat and dairy suppliers.
By Alicia Kelso • Jan. 30, 2019 -
Q&A
Q&A: How Black Bear Diner's take on family dining keeps it growing
CEO Bruce Dean shares how the restaurant grew from one location in Mount Shasta, California to a national brand with plans to add at least 18 units this year and 20 in 2020.
By Julie Littman • Jan. 30, 2019 -
Daphne's, Noon launch hybrid Mediterranean concept
Elite Restaurant Group's new concept will feature Noon's assembly line alongside Daphne's traditional menu to capture consumer demand for more customized meals.
By Alicia Kelso • Jan. 29, 2019 -
Opinion
Why restaurants should switch to EMV chip card tech
Businesses that still rely on magnetic stripe payment systems are at risk of fraud and increased chargeback payments, according to Tidal Commerce CEO Drew Sementa.
By Drew Sementa • Jan. 29, 2019 -
Column
Shift Change: Burger King parent, Tropical Smoothie, Caribou Coffee name new CEOs
This new Restaurant Dive series highlights the latest executive changes across multiple chains as they plan their growth strategies for the year or try to improve slumping sales.
By Julie Littman • Jan. 25, 2019 -
Deep Dive
Why 'ghost' restaurants are changing the delivery game
Delivery-only concepts are using data to fill gaps in the market and experiment with their menus faster than traditional formats can. But without a storefront, can they make meaningful connections with their customers?
By Kristine Sherred • Jan. 24, 2019 -
A&W lowers fees for franchisees as it looks to expand
As rising minimum wages, a tight labor market and the delivery boom pressure chains, many companies see franchising as the safest path to growth.
By Kristine Sherred • Jan. 24, 2019 -
Burger King parent taps new CEO, shuffles executives
While other brands shift their C-suites amid ongoing struggles, Restaurant Brands International's latest promotions could better prepare the company for ongoing global expansion.
By Julie Littman • Jan. 23, 2019 -
Strong M&A restaurant activity expected this year
Brands like Jack in the Box, which have struggled to grow same-store sales in recent quarters, will be among the acquisition targets in 2019.
By Julie Littman • Jan. 22, 2019 -
Subway's struggles marked by another executive exit
James Walker, vice president of the chain's North America division, leaves just after the CMO resigned in December and months after the CEO stepped down.
By Alicia Kelso • Jan. 22, 2019 -
Domino's aims for $25B in retail sales by 2025
The pizza chain's aggressive plans to add about 10,000 units in six years relies heavily on fortressing, which adds units within a franchisee's existing territory, but can lead to a dip in comparable sales.
By Julie Littman • Jan. 18, 2019 -
FAT Brands expands co-branded Fatburger/Buffalo's Express units
With dual-brand concepts often resulting in efficiency, flexibility and increased profit margins, the company plans to add another 10 units in the U.S.
By Alicia Kelso • Jan. 17, 2019 -
Shake Shack to test food trucks in Atlanta and New Jersey
The burger joint joins other chains like Johnny Rockets and Auntie Anne's to use food trucks, with plans to launch in the two locations in February.
By Julie Littman • Jan. 17, 2019 -
Restaurant prices post highest increase in 7 years
Diners paid 0.5% more at full-service restaurants and 0.4% more at limited service eateries in December, according to a U.S. Labor Department report.
By Alicia Kelso • Jan. 14, 2019 -
From wearables to AI: How a startup looks to change the restaurant industry
Presto, which provides tabletop tablets to Applebee's and Red Lobster, developed smartwatch-like devices for serving staff and an artificial intelligence platform to improve operations.
By Julie Littman • Jan. 14, 2019 -
Eatsa launches smart pickup shelves
The chain's digital pickup system, which links order management platforms to automated "spots" displaying customer names, is designed to reduce third-party delivery and to-go order errors.
By Emma Liem Beckett • Jan. 14, 2019 -
Government shutdown throws a wrench into restaurant hiring
The fast-food industry has been hit especially hard by the labor shortage in an employee-driven job market, and the shutdown has only exacerbated issues.
By Valerie Bolden-Barrett • Jan. 11, 2019 -
McDonald's operators shouldn't begin any new remodels, association says
The National Owners Association has told its members not to start any new renovations until changes have been made to the chain's remodeling process.
By Julie Littman • Jan. 9, 2019 -
Report: Expect fewer restaurant discounts this year
Rising wage inflation will have restaurants rethinking discounts and promotions in 2019, BTIG predicts.
By Julie Littman • Jan. 7, 2019 -
Red Robin taps new CFO to help with turnaround
Lynn Schweinfurth previously served as CFO, SVP and treasurer of Fiesta Restaurant Group, where she's worked since 2012.
By Alicia Kelso • Jan. 4, 2019 -
New app rates restaurant cleanliness
HDScores offers a subscription-based platform with health ratings for over 1 million businesses, including restaurants, coffee shops and drive-thrus.
By Julie Littman • Jan. 4, 2019