Operations: Page 57
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Wennington, Jay. (2014). "Gourmet meal and white wine" [Photograph]. Retrieved from Unsplash.
Opinion3 priorities for a post-pandemic restaurant industry
Restaurants should improve their energy optimization, save money by cutting down food waste and explore cost-effective service models like ghost kitchens, says Therma founder and CEO Manik Suri.
By Manik Suri • April 26, 2021 -
Permission granted by Chipotle
Chipotle CFO: $15 minimum wage would be 'very manageable' with menu price hikes
A 10% increase to the burrito chain's pay would hike menu prices 2% to 3%, CFO Jack Hartung said on an investor call Wednesday.
By Emma Liem Beckett • April 22, 2021 -
Courtesy of Chipotle
Chipotle's digital sales surpass 50% as chain doubles down on mobile pickup
Just over half of the restaurant's digital sales were from order-ahead transactions as the company continues to add Chipotlane models to its footprint.
By Alicia Kelso , Emma Liem Beckett • April 22, 2021 -
Grubhub settles lawsuit over non-partnered listings
As part of its agreement, the third-party aggregator said it would add a form to allow restaurants to take ownership of listings, as well as request updates to menus and hours or removal from the platform.
By Julie Littman • April 21, 2021 -
Courtesy of Blaze Pizza
New Blaze Pizza CFO: 'We all have to assume the world will get back to normal'
Brad Reynolds left the ghost kitchen industry for the fast casual segment, and believes Blaze will emerge from COVID-19 bigger than ever.
By Jane Thier • April 20, 2021 -
Study: Over 50% of consumers planning a private event in 2021 will cater it
Seventy-two percent of consumers are planning to hold an in-person event this year, with private restaurant space the fourth-most in demand location, according to a survey by Tripleseat and SevenRooms.
By Alicia Kelso • April 20, 2021 -
Courtesy of Saladworks
WOWorks teams with Combo Kitchen to grow via ghost restaurants
The partnership aims to grow Saladworks and Frutta Bowls at a rate of five to seven locations monthly through 2021.
By Emma Liem Beckett • April 19, 2021 -
Permission granted by La Madeleine
Walmart expands grocerants with la Madeleine, Nathan's Famous
The retailer's tie-up with the hot dog chain is a part of its ghost kitchen trials, and it has partnered with the French bakery and cafe chain on a fast-casual format for 10 Dallas-Fort Worth area stores.
By Catherine Douglas Moran • April 19, 2021 -
Judge dismisses OFW lawsuit against Olive Garden parent over tipping policy
Because One Fair Wage isn't an employee of Darden, it doesn't have standing to challenge its employment practices, a U.S. District Court judge ruled.
By Julie Littman • Updated Sept. 16, 2021 -
Jack in the Box CIO to depart in May
The fast food chain will be "separating" from SVP and CIO Andrew Martin on May 7, according to an SEC filing.
By Katie Malone • April 15, 2021 -
McDonald's will require anti-harassment training at all restaurants in 2022
The training will impact 2 million employees at the chain's 39,000 restaurants worldwide regardless of whether they work at corporate-owned or franchisee-operated locations, CEO Chris Kempczinski announced Wednesday.
By Emma Liem Beckett • April 14, 2021 -
Permission granted by Slice
Slice secures $40M in additional funding
The company plans to expand its vertical platform for its 15,000-plus pizzeria partners, add new products and scale its Slice Accelerates program, which provides $15,000 worth of tech assistance.
By Julie Littman • April 14, 2021 -
Courtesy of Taco Bell
Taco Bell's newest Cantina rolls out with kiosk-only ordering
The Times Square location, which opens Wednesday, also offers 15 order-ahead mobile pickup cubbies, which could be particularly effective for stores without space for drive-thrus.
By Julie Littman • April 13, 2021 -
Retrieved from WoWorks on December 22, 2020
WOWorks pursues acquisitions, ghost kitchens to drive growth
Kelly Roddy, the holding company's CEO, says it plans to buy two to three more brands by the end of the year, as well as increase units via delivery-only locations and franchising.
By Julie Littman • April 12, 2021 -
McDonald's to close hundreds of Walmart locations
The burger chain is pulling out more of its restaurants as the pandemic hurts in-store traffic, The Wall Street Journal reported.
By Jeff Wells • April 9, 2021 -
Permission granted by Taco Bell
Restaurants could see up to 30% check boost from latest stimulus, Rabobank predicts
This forecast is double what the previous two rounds of stimulus checks provided restaurants. During the four weeks immediately after those payments were made, restaurant spending was up 10% to 15%.
By Alicia Kelso • April 7, 2021 -
OpenTable launches restaurant restriction heat map for diners
The reservation platform will also roll out a hub for operators on Thursday called At Your Service, which includes flow controls to limit the number of covers or parties that can book a reservation.
By Alicia Kelso • April 6, 2021 -
Courtesy of Taco Bell
Taco Bell expands PTO benefits for managers, eyes filling 5K positions
At 1,200 company-owned locations, general managers will receive up to four weeks of accrued vacation time annually and additional parental leave.
By Julie Littman • April 6, 2021 -
Retrieved from Starbucks on June 03, 2020
Starbucks will use analytics to track promotion decisions in diversity push
Other initiatives, including the hire of an independent labor economist, come after Starbucks resolved EEOC allegations of discriminatory practices against the chain.
By Julie Littman • April 5, 2021 -
Retrieved from C3 on March 31, 2021
New deal looks to bring ghost kitchens to apartment communities
C3 is partnering with Akara Living to integrate ghost kitchens into one of its residential properties, offering dining options like Umami Burger and Krispy Rice.
By Alicia Kelso • April 1, 2021 -
Permission granted by Flynn Restaurant Group
How Flynn Restaurant Group renovates underperforming Arby's units with little down time
The franchisee will go market by market and overhaul several restaurants, many of which haven't been updated in 20 years, within two weeks.
By Julie Littman • April 1, 2021 -
Permission granted by TMRW
Shake Shack CFO to become CEO of life science company
Tara Comonte's responsibilities will be transitioned to other leadership team members until a new CFO is found.
By Jane Thier • March 31, 2021 -
Permission granted by Saladworks
Saladworks to open 90 ghost kitchen locations in US and Canada in 2021
Through a deal with Ghost Kitchen Brand, the company will open 60 units in the U.S. and 30 in Canada, with most located inside Walmart stores.
By Julie Littman • March 30, 2021 -
Courtesy of Pizza Hut
Pizza Hut adds drive-thru lanes to over 1,500 US restaurants
Nearly a year after it debuted contactless curbside pickup, the chain has added digital order pickup windows in a continued effort to modernize its system.
By Julie Littman • March 30, 2021 -
Q&A
Noodles & Company's new CFO talks how ghost kitchens, drive-thrus will shape the chain's future
Carl Lukach, who started at the chain in November, says 70% to 80% of the stores built this year will have a drive-thru pickup window.
By Julie Littman • March 29, 2021
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