Operations: Page 58
-
Spencer Platt via Getty Images
NRA: 6 in 10 US adults have changed restaurant plans due to delta variant
Nineteen percent of consumers have stopped going to restaurants, one of the many growing concerns mentioned in a National Restaurant Association letter urging Congress to replenish the Restaurant Revitalization Fund.
By Julie Littman • Aug. 26, 2021 -
Courtesy of Perkins
Perkins debuts virtual bakery brand
Restaurants carrying the Bakery by Perkins virtual concept during its test phase experienced a bakery category sales increase of 10% to 20%.
By Alicia Kelso • Aug. 26, 2021 -
Explore the Trendline➔
Wavebreakmedia via Getty Images
TrendlineBack-of-house Technology
From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Courtesy of PR Newswire
800 Degrees Pizza expanding through Piestro's automated machines
800 Degrees Pizza, which currently has 16 locations worldwide, plans to bring about 3,600 Piestro robotic pizzeria machines to market throughout the next five years.
By Alicia Kelso • Aug. 25, 2021 -
Courtesy of Starbucks/Potbelly/McDonald's
How QSR loyalty programs stack up in 2021
Chains from McDonald's to Burger King are adding loyalty programs for the first time to attract and retain customers, and they're gaining ground against competitors' long-standing programs.
By Julie Littman • Aug. 24, 2021 -
Retrieved from Holdosi from Pixabay on April 23, 2021
Shortages and other challenges across liquor supply chain throw a wrench in summer rebound
As states reopened bars and restaurants, the sudden demand strained liquor supply chains that pivoted during the pandemic to prioritize private sales.
By A.B. Brown • Aug. 20, 2021 -
Scott Olson via Getty Images
Full-service restaurant tickets up 20%, report shows
With diners going out to socialize more and celebrate special occasions, the amount of large party orders rose 32% during Q2 2021, according to Black Box Intelligence.
By Julie Littman • Aug. 20, 2021 -
Retrieved from Maggiano's Italian Classics on August 18, 2021
Brinker adds second virtual brand to product lineup
Maggiano's Italian Classics is currently in 250 restaurants, but is expected to be in 900 units by the end of the year and generate sales over $100 million.
By Julie Littman • Aug. 19, 2021 -
Wingstop shakes up marketing structure as it eyes 100% digital transactions
Inspired by tech companies, the realignment comes as the wing chain places bigger bets on emerging formats like ghost kitchens.
By Peter Adams • Aug. 17, 2021 -
Courtesy of Dunkin'
Dunkin' plots more nontraditional growth in 2021
The chain plans to expand in airports, malls, supermarkets and universities this year, building on the 27 nontraditional restaurants it launched in 2020.
By Alicia Kelso • Aug. 17, 2021 -
Sean Gardner via Getty Images
New Orleans vaccine mandate for indoor dining takes effect
The Big Easy's mandate began Monday and could provide a test case for restaurants in San Francisco, which will soon fall under similar regulations.
By Julie Littman • Aug. 16, 2021 -
Justin Sullivan via Getty Images via Getty Images
San Francisco to require proof of full vaccinations for indoor dining
The city's mandate will begin Aug. 20 for customers and Oct. 14 for employees.
By Julie Littman • Aug. 13, 2021 -
Courtesy of McDonald's
McDonald's requiring US corporate employees to get vaccinated
The decision comes as Chipotle mulls a mandate for its office workers, but the Mexican chain's CEO Brian Niccol says the company is waiting for COVID-19 vaccines to receive full FDA approval.
By Emma Liem Beckett • Aug. 12, 2021 -
Permission granted by Wendy's
Reef Technology's expansionWendy's to open 700 ghost kitchens with Reef Technology
The fast food chain also updated its 2025 development target from 8,000 units to up to 9,000 globally and created a $100 million development fund to attract franchisees.
By Julie Littman • Aug. 11, 2021 -
Asanka Ratnayake via Getty Images
OpinionWhat the US hospitality industry can learn from Australia
Restaurants Down Under can teach American operators a thing or two about how the segment might fare in the coming months, writes Peter Dougherty, general manager of hospitality at Lightspeed.
By Peter Dougherty • Aug. 10, 2021 -
Justin Sullivan via Getty Images
Postmates strikes nearly $1M deal with Seattle over gig worker claims
The city began investigating the aggregator after workers complained that it failed to provide paid sick and safe time, violating a pandemic-era ordinance.
By Emilie Shumway • Aug. 9, 2021 -
Retrieved from IHOP on March 09, 2020
IHOP explores virtual brands, new loyalty program
A delivery-only model could leverage the breakfast chain's current infrastructure, which includes two full kitchens in about 70% of its restaurants.
By Alicia Kelso • Aug. 6, 2021 -
Justin Sullivan via Getty Images
Restaurants have hired 1.3M employees since January
With the addition of 253,000 jobs in July, the industry has now had seven straight months of employment gains.
By Julie Littman • Aug. 6, 2021 -
The image by Panera image by Mike Mozart/ Caribou image by Mack Male/ Einstein Bagel image by Phillip Pessar is licensed under CC BY 2.0 / Edited by Julie Littman/Restaurant Dive
Panera, Caribou, Einstein Bros. Bagels combine under Panera Brands platform
The formation of the group, which will have nearly 4,000 total locations, follows rumors that Panera Bread is considering going public.
By Julie Littman • Aug. 5, 2021 -
Permission granted by Yelp
Yelp tag lets restaurants list 'proof of vaccination required' in profiles
The reservation platform has also deployed an "all staff fully vaccinated" tag, and is increasing its monitoring of restaurant pages to ensure operators aren't bombarded by negative reviews related to COVID-19 safety measures.
By Julie Littman • Aug. 5, 2021 -
Michael M. Santiago via Getty Images
OpinionHow can restaurants drive long-term resiliency in the new normal?
The brands that maintain safety measures and digitally enabled experiences will be favored by customers and garner deeper loyalty, writes Vince Crimaldi, VP of consumer products and retail at Capgemini North America.
By Vince Crimaldi • Aug. 3, 2021 -
Courtesy of Starbucks
Starbucks says advance coffee purchasing helps it stay competitive
While CPGs and others in the coffee industry scramble due to inflation and rising green coffee prices, Starbucks is sticking with its strategy of buying 12 to 18 months early to secure pricing.
By A.B. Brown • Aug. 2, 2021 -
Courtesy of Grubhub
Massachusetts attorney general sues Grubhub for violating temporary fee cap
Maura Healey alleges the delivery company charged 18% or higher in fees during the months a 15% limit was in place. Grubhub claims an additional 3% fee was related to order processing.
By Julie Littman • July 30, 2021 -
Retrieved from WoWorks on December 22, 2020
WOWorks hits gas on non-traditional unit growth
The restaurant company plans to open more than 70 locations this year, 61 of which will be nontraditional units like ghost kitchens or restaurants in airports, college campuses and grocery stores.
By Alicia Kelso • July 30, 2021 -
USHG to require guests to show proof of vaccine status
Beginning Sept. 7, Union Square Hospitality Group will become one of the largest fine dining restaurant groups to issue a vaccine policy for both customers and staff.
By Julie Littman • July 29, 2021 -
McDonald's investor sues chain for handling of Easterbrook exit
Phyllis Gianotti's complaint also alleges the restaurant's risk management structure gave the CEO position too much power and not enough oversight, allowing racial discrimination and sexual harassment to proliferate.
By Emma Liem Beckett • Updated July 30, 2021
Previous
