Technology: Page 19

  • Uber Eats online ordering feature that launched July 2020
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    Permission granted by Uber Eats
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    Survey: 79% of diners expect option to use technology to order from casual restaurants

    Online ordering is used most frequently by consumers under 30, followed by phone and the restaurant's app, according to a HungerRush report.

    By • Dec. 13, 2022
  • Image reading "Starbucks Odyssey" to announce Starbucks' new NFT-tied rewards program expansion.
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    Retrieved from Starbucks on December 09, 2022
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    Starbucks ties NFTs to loyalty program in beta launch

    Starbucks Odyssey allows users to complete interactive challenges in exchange for NFTs and rewards points that unlock exclusive experiences.

    By Jessica Hammers • Dec. 12, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Getty Images
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    Trendline

    Back-of-house Technology

    From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image of a robot at Loyola Marymount University
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    Permission granted by Kiwibot
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    Kiwibot launches first autonomous campus partnership at Loyola Marymount

    Twenty-five self-driving robots will deliver food from campus restaurants and convenience stores to drop-off locations across the university’s grounds.

    By • Dec. 12, 2022
  • Man and woman looking into laptop inspecting food ingredient
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    Permission granted by Remy Robotics
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    Sponsored by Remy Robotics

    Top trends for food tech and automation in 2023

    Automation is here to stay. 2023 is set to be the year robotics turn labor shortages into profitability.

    By Yegor Traiman, CEO of Remy Robotics • Dec. 12, 2022
  • An image of a robot in front of a building at University of North Dakota.
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    Permission granted by Grubhub
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    Grubhub, Kiwibot to roll out robotic delivery at colleges

    The partnership builds upon Grubhub’s existing relationships with Cartken and Starship, which have deployed robots to nearly a dozen colleges. 

    By • Dec. 9, 2022
  • An image of two men wearing blue shirts
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    Courtesy of MarginEdge
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    MarginEdge secures $45M in capital

    The capital infusion, which the restaurant tech firm will use to grow its team and improve its core products, brings its total funding to over $70 million. 

    By • Dec. 8, 2022
  • An image of an experimental McDonald's unit near Forth Worth, Texas
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    Courtesy of McDonald's
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    McDonald’s opens off-premise test unit in Texas

    The restaurant, located near Fort Worth, Texas, features both a mobile order and traditional drive-thru lane, as well as a food and beverage conveyor belt. 

    By • Dec. 2, 2022
  • Graphic image of drive-thru system
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    Permission granted by Presto Automation Inc.
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    Sponsored by Presto

    Computer vision: An essential extension to drive-thru voice automation

    The future of the drive-thru is now. Here are four capabilities your drive-thru computer vision technology should have.

    Nov. 28, 2022
  • An image of a Domino's branded Chevy Bolt
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    Permission granted by Domino's
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    Domino’s will deploy over 800 electric vehicles to enhance delivery fleet

    The chain, which has been working to bolster its delivery workforce, said these vehicles could attract drivers who don’t have their own cars. 

    By • Nov. 21, 2022
  • An image showing various food items and brand packaging from LankyBox Kitchen.
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    Courtesy of Virtual Dining Concepts
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    Chuck E. Cheese parent creates YouTube-inspired virtual brand

    LankyBox Kitchen, a collaboration between Virtual Dining Concepts and CEC Entertainment, expands Chuck E. Cheese’s virtual brand offerings, which include Pasqually’s Pizza & Wings. 

    By • Nov. 18, 2022
  • An image of a Subway sandwich in a plastic package.
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    Courtesy of Subway
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    Subway plots growth through automated vending fridges

    The smart fridges, which debuted at the University of California, San Diego in September, are seeing interest from franchisees. 

    By • Nov. 14, 2022
  • Image of customer choosing food items
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    Shutterstock.com/MOLPIX

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    Sponsored by Esper

    Why restaurants need to start thinking like tech companies

    Rapid testing. Agile processes. Today’s leading restaurants look a lot like tech companies.

    Nov. 14, 2022
  • tim Hortons drive thru only
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    Courtesy of Tim Hortons
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    Tim Hortons offers Scan & Pay option for loyalty app

    Rewards members can pay for orders and earn or redeem rewards with a single scan if they link a credit card or Tim Card to the restaurant’s mobile app. 

    By • Nov. 11, 2022
  • RBI's Kylo digital food hall
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    Permission granted by Restaurant Brands International
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    RBI opens first virtual food hall in Miami, with plans for a second

    The concept, called Kylo, offers menus from Burger King, Popeyes and Firehouse Subs alongside local restaurant fare.

    By • Nov. 10, 2022
  • A promotional image for Taco Bell's in-app delivery service.
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    Courtesy of Taco Bell
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    Taco Bell adds in-app delivery with DoorDash

    The Mexican chain’s Fire Tier rewards members will first get access to the channel, which leverages the delivery giant’s driver fleet.

    By • Nov. 4, 2022
  • Car at restaurant drive-thru
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    Permission granted by Chris Cast, Presto
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    Sponsored by Presto

    6 questions to evaluate drive-thru voice automation technologies

    The creative use of enterprise-grade automation and optimization solutions can help restaurants meet macroeconomic challenges head-on.

    Oct. 31, 2022
  • A promotional image of one of Starbucks' AmazonGo Locations
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    Courtesy of Starbucks
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    Starbucks unionization efforts

    Starbucks inside NYC Amazon Go files for union election

    Recent election filings indicate the campaign is regaining organizing momentum, which slowed this summer, union sources told Restaurant Dive.

    By • Oct. 28, 2022
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s CEO says affordable digital channels will help chain face recession

    Value offerings, especially via online and delivery channels, helped diners tolerate Q3 price hikes of 10% year-over-year, Chris Kempczinski told investors.

    By • Oct. 27, 2022
  • DoorDash in-app reservation Los Angeles screenshot
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    Permission granted by Emma Beckett
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    DoorDash is testing in-app reservations

    Expedite found New York-area diners can book restaurant reservations in DoorDash’s app. Restaurant Dive found the feature is also live in Chicago, and booked a table in Los Angeles.

    By , • Oct. 25, 2022
  • The TikTok logo on a phone.
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    Drew Angerer/Getty Images via Getty Images
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    Study: 53% of millennial TikTok users visited a restaurant after seeing it on the app

    MGH Restaurants called the app “a restaurant marketer’s dream,” as visually appealing foods drive visits and induce customers to travel farther than normal.

    By • Oct. 25, 2022
  • An image of a smartphone highlighting Yelp's veteran-owned business attribute
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    Permission granted by Yelp
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    Yelp adds searchable ‘veteran-owned’ tag for businesses

    The feature’s launch follows a 101% spike in search rates for veteran-owned concepts year over year in Q3.

    By • Oct. 25, 2022
  • Woman infront of kiosk.
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    Shutterstock.com/frantic00

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    Sponsored by Esper

    How to avoid 5 self-ordering kiosk mistakes

    Be sure to avoid these critical innovation bottlenecks on your self-ordering kiosk journey.

    Oct. 24, 2022
  • Two people are seated at a bar. A bartender uses a mobile device to scan a one of the customer's credit card while smiling.
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    Permission granted by Square
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    Sponsored by Square

    Increase F&B sales with tableside ordering

    How one restaurant added tableside ordering and increased alcohol sales by 22%.

    Oct. 24, 2022
  • Gopuff
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    Courtesy of Gopuff
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    Job cuts continue as Gopuff restructures

    The recent layoffs, which hit the customer service team, follow a string of layoffs by restaurant and food delivery tech companies.

    By Catherine Douglas Moran • Oct. 21, 2022
  • An image of a red vending machine that serves burgers.
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    Courtesy of RoboBurger
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    RoboBurger secures $10M investment to support growth

    The funds from Promethean Investments will help RoboBurger, which opened a pop-up in March, scale production of its second-generation cooking robot.

    By • Oct. 20, 2022