Operations: Page 48

  • An image of a restaurant with two drive-thru lanes
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    Retrieved from Jack in the Box on October 18, 2022
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    Jack in the Box opens first off-premise-only restaurant

    The 1,350-square-foot unit is expected to reduce construction costs by about 20% and provide more flexible real estate opportunities for the chain. 

    By • Oct. 19, 2022
  • An image of a Taco Bell sign that says "grab a chalupa and a charge."
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    Permission granted by ChargeNet Stations
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    Taco Bell franchisee adding EV charging stations to 120 units

    Diversified Restaurant Group, through a partnership with ChargeNet Stations, has installed an electric vehicle charging station at a Bay Area Taco Bell. 

    By • Oct. 19, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • A photo of pizza folded that is part of Pizza Hut's new menu launched in October 2022.
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    Courtesy of Pizza Hut
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    Pizza Hut adds menu category with Melts

    The launch of handheld Pizza Hut Melts follows a rollout of oven-baked pastas as the chain struggles to reverse same-store sales declines.

    By • Oct. 18, 2022
  • An image of a pizza restaurant
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    Permission granted by Pizzeria Uno
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    Franchise spotlight: Pizzeria Uno checks into hotels

    By focusing on hotel operators, the company expects low upfront franchisee costs and faster conversion times compared to ground-up development.

    By • Oct. 17, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
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    Permission granted by Square
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    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 17, 2022
  • An image of Domino's pizza boxes
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    Brandon Bell via Getty Images
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    Domino’s to raise pricing on carryout Mix & Match Deal

    Months after raising delivery Mix & Match item prices from $5.99 to $6.99, the chain plans to do the same for carryout because the deal retained value. 

    By • Oct. 13, 2022
  • An image of a building with glass and a yellow sign that says Fatburger next to an image on orange buffalo
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    Permission granted by Fat Brants
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    Why companies like Fat Brands, BBQ Holdings are co-branding units to scale up

    The strategy can boost AUVs, grow sales and offer brand diversity for landlords, say Fat CEO Andy Wiederhorn and BBQ Holdings CEO Jeff Crivello.

    By • Oct. 13, 2022
  • An image of a Johnny Rockets counter.
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    Permission granted by Fat Brands
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    Fat Brands opens first co-branded Johnny Rockets, Hurricane Wings restaurant

    A co-branded Johnny Rockets and Hot Dog on a Stick unit is also in the works as the company explores ways to combine some of its newest brands. 

    By • Oct. 11, 2022
  • A building with a white exterior and branding for District Taco
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    Permission granted by District Taco
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    Franchise spotlight: District Taco to bring its Yucatan flavors beyond DC

    The chain, which began franchising in August, plans to expand into more Mid-Atlantic states, targeting 20 to 25 new franchised units annually through 2027.

    By • Oct. 10, 2022
  • A picture of ribs on a cutting board
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    Permission granted by Smokey Bones
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    Smokey Bones’ virtual brands website includes 2 new concepts

    BiteHall, which officially launches Tuesday, showcases three of Smokey Bones’ existing brands as well as two new brands, Bowl Market and Tender Box.

    By • Updated Oct. 10, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
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    Permission granted by Square
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    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 10, 2022
  • An image of a closed and boarded up restaurant during Hurricane Ian.
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    Gerardo Mora via Getty Images
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    DoorDash offers $10K grants to small restaurants impacted by Hurricane Ian

    Restaurants can apply for Restaurant Disaster Relief Fund grants, which DoorDash created last year in partnership with Hello Alice, through Dec. 30.

    By • Oct. 6, 2022
  • An image provided by Goodcall showing the digital avatars for the different voices their phone automated system is capable of using.
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    Permission granted by Goodcall
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    Automated phone tech may ease restaurant labor, boost consistency

    Robotic answering services promise increased reliability and ticket sizes, but customer adoption remains low.

    By • Oct. 6, 2022
  • An image of two men standing in front of surfboards.
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    Retrieved from PRNewswire on October 03, 2022
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    California Pizza Kitchen lands another LAX location

    The casual dining chain, which opened domestic franchising in December, is seeking partnerships for nontraditional locations like entertainment venues. 

    By • Oct. 4, 2022
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    Justin Sullivan via Getty Images
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    Report: 51% of CA restaurant owners concerned FAST Recovery Act will drive up food costs

    Forty percent of these operators are afraid of losing employees to a QSR that could pay workers more, according to Homebase’s Owners Pulse Survey. 

    By • Oct. 4, 2022
  • A man and a woman dressed as a chef look at a tablet.
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    Wavebreakmedia via Getty Images
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    Report: 31% of restaurants have reduced menu size due to inflation

    Another 38% of restaurants have adjusted the number of food suppliers they use, according to a Toast survey. 

    By • Oct. 3, 2022
  • A worker at a restaurant with a face mask on hands over a bagged order while an offscreen person taps their credit card on a Square card reader.
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    Permission granted by Square
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    Sponsored by Square

    Square’s Future of Restaurants report: 2022 Edition

    The Square Future of Restaurants report explores what restaurants care about today and tomorrow, along with the top strategies they’re using.

    Oct. 3, 2022
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s won’t postpone franchising changes, operator group claims

    The National Franchisee Leadership Alliance requested policy amendments be delayed from January to June 2023. 

    By • Sept. 29, 2022
  • CEC Entertainment logo
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    Courtesy of CEC Entertainment
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    Chuck E. Cheese parent names 3 execs to support expansion

    Two regional Chuck E. Cheese VPs will support its growth in the Southwest and Northwest, and sister chain Peter Piper Pizza has named a new COO. 

    By Alicia Kelso • Sept. 28, 2022
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle tests AI kitchen system, location-based technology

    PreciTaste will help the chain develop the kitchen management program and FlyBuy, a location-based technology, will aid app functionality.

    By • Sept. 27, 2022
  • Casey's new beer cheese breakfast pizza
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    Courtesy of Casey's
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    Casey’s working to automate pizza call-in orders

    The chain will use voice-based AI to field the roughly 10 million annual phone orders it receives, CEO Darren Rebelez said at Groceryshop.

    By Jeff Wells • Sept. 27, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Sept. 26, 2022
  • An image of a beige building with Pie Five logo on the outside.
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    Permission granted by Rave Restaurant Group
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    Pie Five rolls out biggest menu transformation in its history

    After six months of testing, the company will add individual pizzas to its menu and eliminate large pizzas. 

    By • Sept. 23, 2022
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    PRNewswire/Modern Restaurant Concepts
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    Modern Market signs 41-unit deal with first franchisee

    The fast casual company has partnered with Thrive Restaurant Group, which operates 100 restaurants including Applebee’s, to expand into 11 new markets.

    By • Sept. 20, 2022
  • A worker at a restaurant with a face mask on hands over a bagged order while an offscreen person taps their credit card on a Square card reader.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    Square’s Future of Restaurants report: 2022 Edition

    The Square Future of Restaurants report explores what restaurants care about today and tomorrow, along with the top strategies they’re using.

    Sept. 19, 2022