Operations: Page 47

  • An image of a happy hour sign at a restaurant.
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    claudio.arnese via Getty Images
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    Report: Deals, promotions aren’t driving QSR traffic

    Foodservice deal occasions were down 1% and non-deal traffic was down 2% in the quarter ending September, The NPD Group found in its latest data. 

    By • Nov. 11, 2022
  • McDonald's drive thru sign
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    Justin Sullivan via Getty Images
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    5 QSR CEOs dish on inflation

    The top brass at McDonald’s, Wendy’s, Restaurant Brands International, Papa Johns and Chipotle have seen shifts in diner behavior, but are confident they can weather economic headwinds.

    By , • Nov. 10, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image of the inside of Panera's urban store format
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    Courtesy of Panera
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    Panera opens first updated urban store format in NYC

    This model is 40% smaller than a traditional Panera restaurant and offers limited counter seating, updated order kiosks and a digitized menu. 

    By • Nov. 8, 2022
  • An image of customers sitting inside a restaurant.
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    Permission granted by TaKorean
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    Franchise spotlight: TaKorean turns food truck concept into burgeoning franchise

    The six-unit chain is based in Washington, D.C., and is seeking single-unit franchisees in new markets.

    By • Nov. 7, 2022
  • A picture of a brown crispy rice treat from Sweetgreen.
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    Permission granted by Sweetgreen
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    Sweetgreen enters dessert category

    The salad chain’s Crispy Rice Treat, which costs $2.95, is part of a push to broaden its menu to reach more customers and dayparts.

    By • Nov. 7, 2022
  • Worker looking at tablet
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    iStock / reklamlar

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    Sponsored by MENU Technologies

    Why unified ecommerce is the only way to build an effective and efficient restaurant business

    Discover reliable unified solutions that save costs and staff hours without adding complexities and exploding innovation costs.

    Nov. 7, 2022
  • Mature couple are enjoying sharing some paella from a christmas market stall
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    DGLimages via Getty Images
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    Sponsored by Waze

    3 ways to attract on-the-go diners this holiday season

    As holiday shoppers hit the stores, here’s how leading QSRs and fast casual chains can entice them to stop for quick pick-me-ups.

    Nov. 7, 2022
  • An image of a small restaurant with shelves and an ordering counter.
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    Permission granted by Chili's
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    Chili’s launches its first delivery, takeout-only restaurant

    The 1,600-square-foot unit near Southern Methodist University in Dallas will provide better access to customers who prefer off-premise to dine-in service.

    By • Nov. 4, 2022
  • TravelCenters of America
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    Retrieved from TravelCenters of America press release.
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    TravelCenters of America to open new proprietary restaurant brand

    In addition to the new dining option, TA is also increasing its partnership with IHOP as restaurant revenue increased 10% during its third financial quarter.

    By Brett Dworski • Nov. 3, 2022
  • An image of a Del Taco resturant in Florida
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    Retrieved from GlobeNewswire on November 02, 2022
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    Jack in the Box to sell company-owned Del Tacos to franchisees

    The Cypress Group will manage the sale of select Del Taco units to new and existing operators as part of Jack in the Box’s push for an asset-light model.

    By • Nov. 3, 2022
  • Jack in the Box
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    Permission granted by Jack in the Box
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    Jack in the Box: ‘We have a lot to offer the c-store industry.’

    The QSR currently operates more than 90 locations adjacent to convenience stores and is “making a push” to expand that number across the country.

    By Brett Dworski • Nov. 3, 2022
  • An image of a man and a woman looking at a tablet and doing financials in a restaurant.
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    Dan Rentea via Getty Images
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    How bad is restaurant inflation? Here’s what the data shows.

    As rising wages and operating costs push chains to increase menu prices, consumers are trading down and seeking more value-focused dining options.

    By • Nov. 3, 2022
  • Restaurant diners eat outside
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    Spencer Platt / Staff via Getty Images
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    Opinion

    For restaurants still struggling, preserving outdoor dining is key to their survival

    Since outdoor dining has become such a boon for local businesses, the question should not be whether we keep outdoor dining, but how we make it enjoyable for all, writes Austen Asadorian, SVP of sales at SevenRooms.

    By Austen Asadorian • Nov. 2, 2022
  • An image of Chase Elliot, Nascar racer, with chicken tenders.
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    Permission granted by Hooters of America
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    Hooters, Chase Elliott rev up off-premise with virtual brand

    The chicken tender concept developed with the NASCAR driver is Hooters’ newest virtual brand, joining Hootie’s Burger Bar and Hootie’s Bait & Tackle. 

    By • Nov. 1, 2022
  • An image of a beige building with 810 Billiards & Bowling sign on the outside.
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    Permission granted by 810 Billiards & Bowling
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    Franchise spotlight: 810 Billiards & Bowling creates upscale eatertainment

    The entertainment concept, which features bowling, billiards and bocce ball, wants to sign eight to 12 franchise agreements annually over the next two to three years.

    By • Oct. 31, 2022
  • A picture of a beige building with Tropical Smoothie Cafe branding
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    Permission granted by Tropical Smoothie Cafe
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    Tropical Smoothie Cafe opens first double drive-thru

    The Oklahoma City restaurant spans about 1,140 square feet on a small lot, with a traditional drive thru-lane and one for delivery and curbside pickup. 

    By • Oct. 28, 2022
  • Wawa is adding a drive-thru-only location
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    Courtesy of Wawa
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    Wawa and other c-stores outpace top QSRs in foodservice satisfaction, study says

    Wawa, TravelCenters of America and Pilot all outpaced Taco Bell, Burger King and McDonald’s in “overall satisfaction” rankings, per Technomic research.

    By Brett Dworski • Oct. 27, 2022
  • An image of a New York City sidewalk with an outdoor dining shed.
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    Cindy Ord via Getty Images
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    Report: NYC restaurants with outdoor dining recovered sales faster

    Areas participating in New York City’s Open Streets program saw 19% higher taxable sales than pre-pandemic levels from March 1, 2020 to Aug. 31, 2021.

    By • Oct. 26, 2022
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle’s menu price hikes haven’t fazed high-income households

    The chain’s same-store sales grew 7.6% year-over-year as high-income households have increased their frequency, but low-income households are eating out less, CEO Brian Niccol said. 

    By • Oct. 26, 2022
  • DoorDash in-app reservation Los Angeles screenshot
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    Permission granted by Emma Beckett
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    DoorDash is testing in-app reservations

    Expedite found New York-area diners can book restaurant reservations in DoorDash’s app. Restaurant Dive found the feature is also live in Chicago, and booked a table in Los Angeles.

    By , • Oct. 25, 2022
  • An image of a smartphone highlighting Yelp's veteran-owned business attribute
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    Permission granted by Yelp
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    Yelp adds searchable ‘veteran-owned’ tag for businesses

    The feature’s launch follows a 101% spike in search rates for veteran-owned concepts year over year in Q3.

    By • Oct. 25, 2022
  • An image of a black building with windows and The Cheesecake Factory signage.
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    Maddie Meyer via Getty Images
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    Report: Full-service chains surpass pre-pandemic sales

    The Cheesecake Factory saw the highest sales boost during Q3 2022, increasing 33% compared to Q3 2019, per Bloomberg Second Measure. 

    By • Oct. 24, 2022
  • An image of various dishes from Modern Market's menu.
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    Permission granted by Modern Market Eatery
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    Franchise spotlight: Modern Market Eatery is ready to become a national brand

    The 30-unit fast casual brand has already signed its first franchisee for 41 units in 11 new markets, and is looking for more locations to grow. 

    By • Oct. 24, 2022
  • Woman infront of kiosk.
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    Shutterstock.com/frantic00

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    Sponsored by Esper

    How to avoid 5 self-ordering kiosk mistakes

    Be sure to avoid these critical innovation bottlenecks on your self-ordering kiosk journey.

    Oct. 24, 2022
  • Gopuff
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    Courtesy of Gopuff
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    Job cuts continue as Gopuff restructures

    The recent layoffs, which hit the customer service team, follow a string of layoffs by restaurant and food delivery tech companies.

    By Catherine Douglas Moran • Oct. 21, 2022