Operations: Page 2

  • An exterior shot of a Beyond Juicery
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    Permission granted by Beyond Juicery + Eatery
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    Deep Dive

    How juice chains are shifting operations to create more profitability

    Beyond Juicery and Main Squeeze did in-depth analyses on how franchisees could improve profitability from the cost of goods to construction.

    By • March 27, 2024
  • The exterior of a Benihana
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    Permission granted by Benihana/The One Group Hospitality
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    One Group Hospitality buys Benihana parent for $365M

    The transaction will add $514 million in trailing 12-month revenue for the group, which also owns STK and Kona Grill. 

    By • Updated March 26, 2024
  • Homeroom Restaurant in Oakland, California Explore the Trendline➔
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    Permission granted by Homeroom
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    Trendline

    Independent restaurants

    In an industry built on in-person interactions and long-term relationships with customers, the pandemic has dealt a serious blow to independent operators, but many have pivoted and found new ways to reach diners.

    By Restaurant Dive staff
  • An image of three Krispy Kreme doughnuts and six in a box.
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    Permission granted by McDonald's/Krispy Kreme
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    McDonald’s, Krispy Kreme will offer doughnuts nationwide by 2026

    The rollout, which follows a test at 160 stores in Kentucky last year, allows the fast food chain to expand its menu without having to change operations. 

    By • March 26, 2024
  • Inside a Nekter Juice Bar
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    Permission granted by Nekter Juice Bar
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    Deep Dive

    What’s driving juice chains’ aggressive growth

    Brands like Nekter Juice Bar, Main Squeeze Juice and Juice it Up are pushing into new markets and opening stores as demand rises for healthy foods.

    By • March 26, 2024
  • A black sign that says Red Lobster that is outside of a building that also says Red Lobster
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    Justin Sullivan via Getty Images
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    Red Lobster appoints another CEO

    Jonathan Tibus, who helped chains like Kona Grill and Krystal during bankruptcy, joins the struggling seafood chain following Horace Dawson's retirement.

    By • March 25, 2024
  • A Starbucks store stands in Manhattan on January 30, 2024 in New York City.
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    Spencer Platt via Getty Images
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    Starbucks names new chief procurement officer

    Heather Ostis will focus on improving supplier performance and building network resiliency, among other goals.

    By S.L. Fuller • March 25, 2024
  • Corner Bakery storefront
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    Thai Phi Le/Restaurant Dive
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    How Corner Bakery grew AUV by $200K in 6 months

    Under SSCP Capital’s ownership, the cafe chain seems to be turning a corner using new training, customer feedback tools and dayparts.

    By • March 25, 2024
  • A photo of the interior of Sadie's diner.
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    Permission granted by Paragon Solutions
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    Back to Basics: Building a dining room

    Indoors or outdoors? Tables or bar stools? There’s a lot c-store retailers should consider when designing a dining space, experts say.

    By Christine Blank • March 22, 2024
  • A portrait photo of Ravi Thanawala, Papa Johns incoming CFO.
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    Courtesy of Papa Johns
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    Papa Johns CFO takes interim-CEO post

    Ravi Thanawala, who has been CFO since 2023, will step in to lead the company as Rob Lynch leaves to take the helm at Shake Shack.

    By , • March 21, 2024
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    Scott Olson via Getty Images
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    Shake Shack hires Papa Johns’ Rob Lynch as CEO

    Lynch will succeed Randy Garutti, who has been at the burger chain for over 20 years, on May 20.

    By • Updated March 21, 2024
  • An image of a Smashburger restaurant in the evening light
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    Permission granted by Smashburger
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    Smashburger appoints Starbucks veteran as CEO

    Denise Nelsen, former SVP of U.S. operations at Starbucks, started her new role overseeing Smashburger’s growth and menu innovation in January.

    By • March 20, 2024
  • A exterior shot of the blue and yellow building with CosMc's signage
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    Permission granted by CosMc's
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    CosMc’s opens first Texas location

    The McDonald’s spinoff launched its second site as it gears up for a major expansion in the Lone Star State. 

    By • March 20, 2024
  • An image of Jennifer Schuler, Handel's Ice Cream CEO
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    Permission granted by Handel's Ice Cream
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    Handel’s Ice Cream hires former Wetzel’s Pretzels chief as CEO

    Jennifer Schuler joins the 130-unit brand after nine years at Wetzel’s, including five years as CEO, as the chain expects to surpass $130 million in systemwide sales this year.

    By • March 19, 2024
  • An exterior image of a Wonder food Hall
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    Permission granted by Wonder
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    Wonder raises $700M, plans to reach 90 units in 2025

    After transitioning from food trucks to food halls last year, the company has already grown to 11 brick-and-mortar units with more in the works.

    By • March 19, 2024
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    Brandon Bell via Getty Images
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    Minimum-wage delivery drivers must be 100% reimbursed for using their own vehicles, 6th Cir. says

    The court didn’t say how employers should calculate these reimbursements, but it warned that underpayment may cut into a driver’s minimum wage and violate the FLSA.

    By Laurel Kalser • March 18, 2024
  • Qdoba chief development officer Jeremy Vitaro
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    Courtesy of Qdoba
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    Qdoba hires Little Caesars exec as chief development officer

    Jeremy Vitaro joins the 750-unit chain as it tries to double its store count to 1,500 units in a decade. 

    By • March 18, 2024
  • A promotional image for Bojangles' boneless chicken options.
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    Courtesy of Bojangles
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    Bojangles secures 20-unit franchise deal in Phoenix

    The chicken chain said the deal validates its expansion strategy outside its Southeastern base as it pushes to reach 1,000 stores.

    By • Updated March 18, 2024
  • QuikTrip
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    Brett Dworski/Restaurant Dive
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    Growing demand for alternative daypart options brings new opportunities for c-stores

    Thanks to remote work and generational eating habits, consumers increasingly seek quick, flexible meals throughout the day, experts say.

    By Danielle McLean • March 15, 2024
  • A photos of &pizza CEO Mike Burns
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    Permission granted by &pizza
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    How &pizza’s new CEO is transforming the chain’s loyalty program, operations

    Burns, who has held the position for over two months, is leading a major tech overhaul at the chain, including a new rewards scheme, app and website.

    By • March 14, 2024
  • Popeyes signage
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    Courtesy of Popeyes
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    RBI names CFO, shakes up leadership

    The company named Sami Siddiqui as its CFO while Jeff Klein will fill Siddiqui’s previous role as president of Popeyes U.S. Thiago Santelmo was also promoted to president of international. 

    By • March 14, 2024
  • The exterior of Chick-fil-A's digital pickup-only restaurant in New York City
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    Permission granted by Chick-fil-A
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    Chick-fil-A to open first digital-only pickup restaurant in NYC

    The 3,500-square-foot walk-up restaurant is the first of two digital-focused locations to open this year, with an elevated drive-thru expected to follow.

    By • March 13, 2024
  • A photo of a stack of sandwiches available for Carrabba's catering
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    Courtesy of Carrabba's
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    Carrabba’s brings sandwiches to lunch menu after catering success

    The daypart now includes six bistro sandwich combo meals previously only available through Carrabba’s catering brand, which has exceeded company expectations since launching in 2023.

    By • March 13, 2024
  • An image of the interior of a Five Iron Golf containing astro turf and seating
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    Courtesy of Five Iron Golf
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    Danny Meyer’s PE firm invests $20M in Five Iron Golf

    Enlightened Hospitality Investments’ minority investment will help the golf-simulator chain accelerate growth and increase its offerings. 

    By • March 12, 2024
  • A Boston Market sign is shown.
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    Kate Tornone/Restaurant Dive
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    Boston Market owner’s second bankruptcy filing dismissed

    A judged barred Jay Pandya, who may face lawsuits against the chain over unpaid bills, from submitting another Chapter 11 filing for six months.

    By • March 12, 2024
  • The streets are empty in Washington, DC.
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    Elan Irving via Getty Images
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    DC bill mandates study of delivery worker conditions, pay

    As part of the restaurant rules package that passed in the District this week, the city council requires aggregators and restaurants to agree that delivery workers are allowed to use restaurant bathrooms.

    By • March 8, 2024