Operations: Page 3

  • An image of two people with wine and a bouquet of roses in the foreground.
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    Prostock-Studio via Getty Images

    63% of consumers plan to order from a restaurant on Valentine’s Day

    Forty-nine percent of consumers celebrating the holiday said they will dine out, while 25% plan to order takeout or delivery, according to a Popmenu study. 

    By Feb. 13, 2023
  • Cardi B and Offset team for duo meal at McDonald's
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    Courtesy of McDonald's

    McDonald’s readies first-ever duo meal with Cardi B and Offset

    Timed to Valentine's Day, the effort includes tie-ups with dating apps and a kiss cam billboard in Times Square.

    By Chris Kelly , Feb. 13, 2023
  • A photograph of chefs in a kitchen. Explore the Trendline
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    sam edwards via Getty Images

    Restaurant Dive Outlook for 2023

    Restaurants across categories are hungry for growth this year, with many embracing franchising. However, confidence in the ghost kitchen model is waning.

    By Restaurant Dive staff
  • Photo of 3 peanut butter brownies
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    Permission granted by Mars Foodservices
    Sponsored by Mars Foodservices

    Spring into profits with trending treats

    Refresh your spring menu and attract customers with four data-backed tips and trends.

    Feb. 13, 2023
  • Brunette female glancing through menu
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    Sponsored by SpotOn

    How to prepare your restaurant for economic uncertainty

    Maximizing profit is crucial after months of slim margins. And it all starts with your menu.

    Feb. 13, 2023
  • A photo of a Jeremiah's Italian Ice restaurant.
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    Permission granted by Jeremiah's Italian Ice

    Jeremiah’s Italian Ice plans to triple its units through franchising

    After hitting 100 units in 2022, the company will open 45 stores this year as it aims to reach 300 locations.

    By Feb. 10, 2023
  • An image of Chick-fil-A's cauliflower sandwich
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    Permission granted by Chick-fil-A

    Chick-fil-A pilots first chicken-free sandwich

    The cauliflower sandwich, which is marinated, breaded and pressure cooked simiarly to its chicken sandwich, will be available in Denver; Charleston, South Carolina; and in the Greensboro-Triad region in North Carolina.

    By Feb. 9, 2023
  • View of micro-fulfillment facility
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    Courtesy of Takeoff Technologies

    Could grocers and fast food restaurants join forces for online ordering?

    Micro-fulfillment vendor Takeoff Technologies is working with an unnamed retailer to allow shoppers to order groceries and McDonald’s food at once, a senior company official said.

    By Sam Silverstein • Feb. 9, 2023
  • Uber Eats app functionality in stadiums
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    Permission granted by Uber Eats

    Uber Eats to back community development loans for Black-owned restaurants

    The delivery aggregator will partner with the Local Initiatives Support Corporation to provide financing to Black restaurant owners in disadvantaged neighborhoods.

    By Feb. 8, 2023
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle

    Chipotle will enhance digital service with automated makelines, gamified rewards

    Despite growing to $3 billion in revenue, the chain’s digital business saw sales as a percentage of total revenue level off at around 37% in Q4 2022. 

    By Feb. 8, 2023
  • An image of a menu board inside Fat Brand's first tri-branded location
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    Permission granted by Fat Brands

    Fat Brands opened a record number of stores in 2022

    Last year’s 142-unit expansion could be surpassed by the 175 units slated to open in 2023 as Fat works toward launching 1,000 units in its pipeline.

    By Feb. 7, 2023
  • A photograph of the outside of a Shuckin' Shack
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    Permission granted by Shuckin' Shack

    Franchise spotlight: How Shuckin’ Shack grew from a dive bar to a budding chain

    By focusing on secondary markets, the full-service oyster bar has built a loyal customer base and strong same-store sales growth.

    By Feb. 2, 2023
  • Online business payments
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    Sitthiphong via Getty Images

    How Chowly’s Koala buy will broaden online ordering access for SMBs

    With Koala’s enterprise-level digital ordering capabilities, Chowly will be able to offer a user-facing tool for its small and mid-size restaurant clients. 

    By Feb. 2, 2023
  • Eggs on shelves at a grocery store.
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    Catherine Douglas Moran/Restaurant Dive

    Egg prices to remain high for as long as bird flu continues, experts say

    After prices more than doubled over the past year, producers are grappling with the impact of the virus while politicians and activists call for investigations into potential price gouging.

    By Chris Casey • Feb. 2, 2023
  • Subway restaurant connected to a Pilot convenience store in Pennsylvania
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    Thai Phi Le/Restaurant Dive

    Subway’s North American same-store sales rise nearly 8%

    Subway’s efforts to improve its brand positioning and franchising system may be paying off, but it’s unclear what role inflation played in sales growth.

    By Feb. 2, 2023
  • An image of Crisp & Green
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    Courtesy of Crisp & Green

    Crisp & Green signs its largest franchise deal yet for 40 units

    The Minnesota-based fast casual chain expects to open 50 locations in 15 states by the end of the year. 

    By Feb. 1, 2023
  • A promotional image for Dunkin's old loyalty program, DD Perks, illustrating that program's coffee-centric offerings.
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    Courtesy of Dunkin'

    Dunkin’ doubles down on loyalty with exclusive latte

    Months after retooling its rewards program, the chain has added the Brownie Batter Signature Latte, its first beverage available only to loyalty members.

    By Feb. 1, 2023
  • Wendy's ghost kitchen
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    Permission granted by Wendy's
    Deep Dive

    Ghost kitchens need to go omnichannel if they want to survive, experts say

    After a year of dashed expansion plans, closures and high-profile regulatory infractions, segment players may need brand awareness and expanded access points to thrive.

    By Jan. 31, 2023
  • An image of a woman at open sign.
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    monkeybusinessimages via Getty Images
    Deep Dive

    While chains seek multi-unit franchisees, small operators have room to grow in 2023

    Franchisees will continue to push franchisors to boost store-level profitability as many brace for high development and operating costs.

    By Jan. 30, 2023
  • A woman sits at a coffee table looking at a tablet.
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    andresr via Getty Images

    Earnings instability has led to fewer restaurant lenders

    Despite institutions pulling back from offering loans to restaurants, CapitalSpring’s Erik Herrmann says there are other options.

    By Jan. 30, 2023
  • Happy, neutral and sad emojis above three check boxes
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    Sponsored by SpotOn

    How to use online reviews to increase efficiency

    The increasing popularity of online review sites like Yelp, TripAdvisor, and Google, makes it feel like everybody’s a critic. When everyone makes their opinions public, conflicting perspectives are inevitable and sorting through the mass of information can seem like a daunting task. However...

    Jan. 30, 2023
  • Chick-fil-A piloted a virtual restaurant brand via Little Blue Menu in fall 2021.
    Image attribution tooltip
    Retrieved from Chick-fil-A on September 15, 2021

    Chick-fil-A to open second Little Blue Menu location

    The chain’s original Nashville, Tennessee, prototype offers items from virtual concepts Outfox Wings and Because, Burger in addition to Chick-fil-A’s menu. 

    By Updated Jan. 30, 2023
  • A picture of chicken wings at Mod Pizza
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    Permission granted by Mod Pizza

    Mod tries expanding beyond pizza with wings test

    If the pilot is successful, Mod could add wings to its permanent menu, revising its offerings alongside brands like Pizza Hut, Papa Johns and Pie Five.

    By Jan. 26, 2023
  • An image inside Sprinkles bakery
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    Permission granted by Sprinkles

    Franchise spotlight: Sprinkles bakes up plan to sign 100 franchised units

    The cupcake chain opened its first franchised unit at the end of 2022 and is eying extensive domestic and international growth.

    By Jan. 24, 2023
  • A Taco Bell employee wearing a mask hands a drive-thru customer their order.
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    Permission granted by Taco Bell

    Report: QSR traffic down 4.2% in Q4

    Net sales were up 6.1% during the quarter due to an uptick in average check, according to a report from Revenue Management Solutions.

    By Jan. 23, 2023
  • Robotic Arm
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    Permission granted by Remy Robotics
    Sponsored by Remy Robotics

    The solution to the labor shortage is not automation. It’s autonomy.

    Remy Robotics CEO Yegor Traiman proposes a comprehensive solution to the restaurant industry’s labor problem.

    Jan. 23, 2023