Operations: Page 3

  • A rendering of a Subway restaurant with tables and green walls.
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    Courtesy of Subway
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    Subway franchisees fight remodel push

    The North American Association of Subway Franchisees is backing an arbitration case brought by a franchisee and claims that mandated remodels create significant financial burdens.

    By • Sept. 24, 2025
  • A photo of the exterior of a gas station and convenience store/ A sign on the fuel canopy says Cumberland Farms.
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    Courtesy of Quorso
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    EG America bringing Krispy Krunchy Chicken to Cumberland Farms

    The fried chicken QSR will debut at five Cumberland Farms c-stores in the Florida panhandle, with the first opening this week.

    By Brett Dworski • Sept. 24, 2025
  • Homeroom Restaurant in Oakland, California Explore the Trendline➔
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    Permission granted by Homeroom
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    Trendline

    Independent restaurants

    Dining room refreshes, menu innovation and other unique offerings can help independents stand out from competitors, win new customers and keep existing ones coming back. 

    By Restaurant Dive staff
  • Women in a public bathroom freshening up
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    Tork

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    Sponsored by Tork

    The business cost of overlooked restrooms – and how to get it right

    Restroom hygiene can make or break guest loyalty – discover what US restaurants need to know.

    Sept. 23, 2025
  • An exterior shot of a Red Lobster restaurant from downhill, in the foreground, lush shrubbery separates the restaurant from the camera.
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    Courtesy of Red Lobster
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    Red Lobster deploys AI bots to answer phones

    SoundHound’s voice automation technology is expected to free up workers and improve front-of-house service.

    By • Sept. 23, 2025
  • An image of a brick building with red Chick-fil-A signage
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    Brandon Bell via Getty Images
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    Chick-fil-A to open beverage concept

    Daybright, operating under subsidiary Red Wagon Ventures, will open its first location in Greater Atlanta this fall and serve coffee, smoothies and juices.

    By • Sept. 23, 2025
  • An evening shot of a building with white and red coloring and signage that says "Portillo's."
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    Courtesy of Portillo's
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    Portillo’s replaces CEO

    Michael Osanloo resigned on Monday, and Chairman of the Board Michael Miles became interim CEO. The board is searching for a replacement. 

    By • Sept. 23, 2025
  • Taco Bell's $5, $7 and $9 luxe boxes. Each combo meal contains several items, a side and a drink.
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    Courtesy of Taco Bell
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    Taco Bell promotes execs focused on branding, technology

    As the chain works to triple its international store count in five years, these new executive promotions can help replicate the brand’s U.S. success abroad.

    By • Sept. 22, 2025
  • An image of several food items on a table from First Watch's LTO menu with two people partially in view in the background
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    Permission granted by First Watch
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    Morning meal traffic grows as food spending stays high

    Protein-heavy items, the breakfast daypart and dishes without artificial colors are the big winners from H1 2025, according to a Circana report.

    By • Sept. 22, 2025
  • Server serving guests at a restaurant.
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    Permission granted by Toast
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    Sponsored by Toast

    The integrated advantage: how a unified payment system scales with hospitality growth

    Discover why a unified payment system is the single most valuable asset for today’s top hospitality leaders.

    Sept. 22, 2025
  • A close up image of yellow orange menus in a holder.
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    Joe Raedle via Getty Images
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    Sardar Biglari wants Cracker Barrel CEO out

    The longtime shareholder and activist investor said highly publicized missteps over the company’s rebrand betrayed Cracker Barrel’s heritage and turned loyal fans against it.

    By • Sept. 19, 2025
  • fast stop
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    Retrieved from Fast Stop.
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    Fast Stop CEO acquires 9 locations for new QSR concept

    The restaurants will feature the c-store chain’s Cajun-inspired fast food menu, which includes fried chicken, seafood, po boys and southern sides.

    By Brett Dworski • Sept. 19, 2025
  • A night image of people sitting at tables at a patio in a restaurant
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    Getty Images
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    How restaurants can prepare for the holiday rush

    Operators can take advantage of increased catering demand and large holiday party orders if they can craft festive meals and experiences despite high food costs and labor challenges.

    By Danielle McLean • Sept. 18, 2025
  • A photograph of a menu with Cracker Barrel branding
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    Joe Raedle via Getty Images
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    Cracker Barrel forecasts 8% traffic drop from logo backlash

    The chain saw 5.4% same-store sales growth in the quarter, but its recent logo controversy derailed ongoing performance improvements.

    By • Sept. 18, 2025
  • An iamge of a stoneworked building with a white logo that says Olive Garden. A woman wearing a white shirt and red bandana is at the door about to enter the restaurant.
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    Scott Olson via Getty Images
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    Olive Garden’s affordability focus drives same-store sales boost

    During fiscal Q1, the chain saw a boost in sales and traffic from customers across all income levels.

    By • Sept. 18, 2025
  • A car at a window picking up an order from a restaurant
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    Permission granted by Salad and Go
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    Salad and Go to close 41 restaurants

    The drive-thru salad chain, which doubled its store count in two years, will focus on more disciplined growth under new CEO Mike Tattersfield.

    By • Sept. 17, 2025
  • An image of a small restaurant with people gathered around. Thereis 7 Brew signage.
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    Permission granted by 7 Brew
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    Major 7 Brew franchisee bought by Franchise Equity Partners

    7 Crew, a 50-store operator with plans to open another 200 locations, will grow primarily in Texas, Florida, Oklahoma and New Mexico with FEP’s backing.

    By • Sept. 17, 2025
  • A photograph of a yellow sign with Denny's in red.
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    Justin Sullivan via Getty Images
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    Denny’s targeted by activist investor

    JCP Investment Management previously targeted Red Robin and The Cheesecake Factory and wants to boost shareholder value at the chain, which suffers from declining same-store sales.

    By • Sept. 16, 2025
  • A Chuck E. Cheese sign.
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    Justin Sullivan via Getty Images
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    Chuck E. Cheese heads to the UK

    The eatertainment chain joins the likes of Raising Cane’s, Dave’s Hot Chicken and Chick-fil-A by expanding into Europe amid strong consumer demand for U.S. restaurant chains. 

    By • Sept. 15, 2025
  • An image of Quarter Pounder, fries and a drink from McDonald's
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    Michael M. Santiago via Getty Images
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    McDonald’s launches $200M grassland conservation initiative

    The sustainability project doubles as a long-term investment in U.S. beef supply chains, as tariffs on major beef producers loom.

    By • Sept. 15, 2025
  • Happy cook preparing food while working in the kitchen in restaurant.
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    shutterstock.com/Drazen Zigic

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    Sponsored by Prime Shrimp

    The Modern Mise En Place: Why smart restaurants are embracing streamlined food solutions

    Smart restaurants are using curated, pre-prepped foods to boost consistency, profit, and quality.

    Sept. 15, 2025
  • An image of a beige brick buidling with a logo that says Black Rock Coffee Bar
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    Retrieved from Black Rock Coffee Bar on September 12, 2025
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    Black Rock Coffee raises nearly $300M in IPO

    The 158-unit chain is the first major coffee brand to go public since Dutch Bros debuted on the stock exchange in 2021.

    By • Sept. 12, 2025
  • An image of a digital menu board that says "Extra Value Meals are back" on the other panel there is a photo of an egg sandwich and a $5.
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    Permission granted by McDonald's
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    Value menu traffic rose 1% in Q2: Circana

    Foodservice traffic otherwise fell by 1% during the quarter, revealing how various deals and offers are helping bring customers back.

    By • Sept. 12, 2025
  • A photo of the interior of a RaceTrac site.
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    Courtesy of RaceTrac
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    RaceTrac fills a key gap with Potbelly acquisition

    The fast-growing regional chain isn’t known as a foodservice destination. That could all change quickly with this latest deal, experts said.

    By Jeff Wells • Sept. 11, 2025
  • A collection of four different sandwiches on top of apper that has the Subway logo.
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    Permission granted by Subway
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    Subway resurrects Fresh Fit menu

    The latest iteration of the health-focused menu, which debuted in 2007, combines protein-rich options and vegetables to create low-calorie meals.

    By • Sept. 11, 2025
  • An image of a breakfast sandwich, coffee and hashbrowns on a table
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    Permission granted by Portillo's
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    Portillo’s cuts projected openings, breakfast pilot

    The fast casual chain will focus on core markets and simplify operations as pricing and promotional problems weigh on same-store sales.

    By • Sept. 10, 2025