Operations

  • A marketing image for Burger King's reworked Whopper
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    Courtesy of Burger King
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    Burger King names 2 new agencies following viral Whopper bite moment

    Mojo Supermarket, now the chain’s U.S. social AOR, claimed credit for a video swiping at McDonald’s CEO Chris Kempczinski’s awkward Big Arch review. 

    By Peter Adams • March 10, 2026
  • Renderings of the interior of Gong cha's new store design for its bubble tea shops.
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    Courtesy of Gong cha
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    Gong cha buys 170 US stores from master franchisee

    The purchase will help the bubble tea brand strengthen its U.S. system and ultimately speed up growth as it targets 1,000 units in the country.

    By • March 9, 2026
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Getty Images
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    Trendline

    Back-of-house Technology

    From AI-enhanced inventory management systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image of people with gray hair holding up wine glasses while at a restaurant
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    Getty Images
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    How restaurants can prepare for an influx of aging diners

    People aged 65 and older will account for 18% of all U.S. restaurant spending in 2030, up from just 10% in 2025, according to Technomic.

    By Michael Brady • March 9, 2026
  • Pilot
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    Permission granted by Pilot
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    Pilot to overhaul foodservice program at all locations

    A new combination made-to-order and grab-and-go platform aims to set a consistent standard for the retailer’s menu, SVP Sean Marrero said.

    By Brett Dworski • March 9, 2026
  • Chef paying bills in the kitchen
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    andresr via Getty Images
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    Sponsored by Oracle

    When your POS can’t keep up: The real cost of disconnected restaurant tech

    Discover how disconnected POS tech stalls growth—and how integration unlocks smarter, faster decisions.

    March 9, 2026
  • An image of a Applebee's and IHOP dual-branded restaurant inside an airport
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    Courtesy of Dallas Love Field
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    Dine Brands targets non-traditional spaces for dual-branded concept

    Airports and other 24/7 locations are ideal for the Applebee’s/IHOP restaurants because they offer morning and evening menu items, the company said.

    By • March 6, 2026
  • An image of a worn sign on a window that says "sorry we're closed."
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    Getty Images
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    BBI: 15% of restaurants could close in 2026

    Nine percent of full-service restaurants are at risk of shuttering, while only 4% of limited-service units could close this year, Black Box Intelligence data shows

    By • March 6, 2026
  • A close up imae of a white sign with Cracker Barrel logo and Uncle Herschal mascot.
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    Joe Raedle via Getty Images
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    Cracker Barrel reports steepest traffic decline since botched rebrand

    Despite focusing on menu quality and value, the chain reported a 10% traffic drop nearly six months after it attempted to remove its iconic Uncle Herschel from its branding.

    By • March 5, 2026
  • A close up image of three burritos from Del Taco.
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    Courtesy of Del Taco
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    Del Taco unveils 18-month turnaround plan

    Under its Project Sunrise roadmap, the chain will focus on quality and consistency of menu items, bold innovation to drive trial, expansion of catering and a more impactful loyalty program.

    By • March 5, 2026
  • A close up photograph of a partial Starbucks siren logo as seen from the top of an office building.
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    David Ryder via Getty Images
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    Starbucks to open Nashville corporate office

    The coffee chain will use the Tennessee location to support its ongoing growth efforts across the Southeast. 

    By • March 4, 2026
  • A chef prepares a seasonal Easter dish with pickeled egg dyed prupose and served with a watercress salad and olive oil dressing
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    Getty Images
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    How spring holidays can boost restaurant sales

    Savvy planning for St. Patrick’s Day and Easter visits can help restaurants recover after a challenging winter season.

    By Danielle McLean • March 4, 2026
  • A close upimage of a Papa Johns sign with red lettering and a white background. There is green trim around the sign.
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    Brandon Bell via Getty Images
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    Why Papa Johns is going back to basics in latest marketing shakeup

    The pizza chain has reestablished local marketing co-ops and plans to launch a creative platform in collaboration with new AOR Leo Chicago.

    By Chris Kelly • March 3, 2026
  • An image of an interior restaurant with a order lane and seating area and orange, blue and white decor
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    Courtesy of Schlotzsky's Deli
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    Schlotzsky’s rebrands, launches new prototype

    The chain’s latest store design features self-order kiosks, a designated pickup area and a smaller footprint to slash operating costs by up to 25%.

    By • March 2, 2026
  • Chef working at a restaurant and looking at a recipe on a tablet computer – commercial kitchen concepts
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    Hispanolistic via Getty Images
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    Sponsored by Oracle

    From data fog to clarity: How a unified POS clears the air for restaurant growth

    Discover how a unified POS turns scattered data into real-time insights that boost revenue, efficiency and smarter decisions.

    March 2, 2026
  • An image of two individuals with the one on the left wearing a blue suit. The person on the right is in black and white with a dark shirt on.
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    Courtesy of GoTo Foods
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    GoTo Foods appoints Roark exec as CFO

    Brett Ubl becomes chief financial officer at the restaurant company, while Francisco Bram joins as chief growth officer as the company prepares for additional global expansion.

    By • Feb. 27, 2026
  • Papa Johns Cool Ranch Papadia sandwiches in various packaging and contexts.
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    Courtesy of Papa Johns
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    Papa Johns will drop Papadias, Papa Bites from menu

    While the two items drove incremental sales in past quarters, they can disrupt operational rhythm and create more complexities, CEO Todd Penegor said.

    By • Feb. 27, 2026
  • An image of a building with a sign that says "Sweetgreen."
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    Courtesy of Sweetgreen
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    Sweetgreen may change its pricing after disaster quarter

    The salad chain suffered the worst quarter among major fast casual restaurants. It is now rethinking everything from core prices to its menu’s emphasis on bowls.

    By • Feb. 27, 2026
  • An image of Papa Johns sign on a store
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    Courtesy of Papa Johns
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    Papa Johns will close 300 restaurants

    As part of its transformation, the chain will close units that are over 10 years old with AUVs under $600,000 and has already cut 7% of its corporate staff.

    By • Feb. 26, 2026
  • A marketing image for Burger King's reworked Whopper
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    Courtesy of Burger King
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    Buns, bots and ad-buys: Burger King talks strategy at RBI investor day

    The years-long Reclaim the Flame program will continue with a renewed emphasis on core menu food quality and accelerated refranchising.

    By • Feb. 26, 2026
  • A sign marks the location of an Outback Steakhouse restaurant on November 02, 2021 in Skokie, Illinois.
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    Scott Olson / Staff via Getty Images
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    Outback posts first traffic growth in 5 years

    New steaks improved guest satisfaction, and fresh investments in facilities, labor and marketing could help build the brand’s transaction momentum.

    By • Feb. 25, 2026
  • An image of a McDonald's sign
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    JillianCain via Getty Images
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    McDonald’s launches supersized Big Arch Burger in US

    The limited-time offer is part of the chain’s strategy to help drive sales and traffic by boosting food quality.

    By • Feb. 25, 2026
  • An image of various sandwiches, soups and salads from Panera.
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    Courtesy of Panera Bread
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    Panera debuts Mix & Match value menu

    Two years after introducing its Value Duets, the chain now offers 10 items for $4.99 as part of a strategy to improve its value proposition.

    By • Feb. 25, 2026
  • Peter the Pita Chip plushie on a Cava bag
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    Courtesy of Cava
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    Cava hits $1B in sales, but traffic growth slows

    The chain will work to boost visits with menu innovation and other initiatives, CFO Tricia Tolivar said, as the fast casual category fights off headwinds.

    By • Feb. 24, 2026
  • The exterior of a Del Taco with several empty parking lots out front
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    Permission granted by Del Taco
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    Del Taco operator closes all Georgia locations

    Matadoor Restaurant Group closed 14 restaurants in the state months after filing for Chapter 11, but Del Taco says it is looking for options to reopen them.

    By • Feb. 24, 2026
  • A Domino's Pizza employee assists a customer over the phone.
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    Brandon Bell via Getty Images
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    Domino’s loyalty program fuels carryout growth

    “We stated before that our objectives with the loyalty program was definitely to cater much more to the carryout customer and also to attract light users,” CEO Russell Weiner said.

    By Bryan Wassel • Feb. 24, 2026