Operations
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Subway to remove free footlong offer from Sub Club
On April 1, the company will allow members to earn a $2 reward for every 400 points accumulated.
By Julie Littman • Feb. 20, 2026 -
NRA: Tariffs, immigration and swipe fees will define restaurant politics in 2026
The National Restaurant Association said restaurants need stable trade policy, protections for immigrant workers and lower swipe fees.
By Aneurin Canham-Clyne • Feb. 20, 2026 -
Explore the Trendline➔
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TrendlineBack-of-house Technology
From AI-enhanced inventory management systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Fat Brands sued by lender over cash use during bankruptcy
352 Capital contests Fat’s plan to use management fees and other cash under securitization receivables to fund operations during Chapter 11 proceedings.
By Julie Littman • Feb. 19, 2026 -
Toast courts fast food restaurants
The company is entering the drive-thru business in a bid to attract more of the quick-service sector to its customer rolls.
By Patrick Cooley • Feb. 19, 2026 -
How Wingstop plans to weather traffic slides and winter storms
The company expects investments in speed of service and in loyalty systems will reverse a third quarter of comparable sales declines.
By Aneurin Canham-Clyne • Feb. 18, 2026 -
NRA: Over 25% of restaurant operators use AI
Marketing is the top area where automation is being used, followed by administrative tasks, according to a National Restaurant Association report.
By Julie Littman • Feb. 18, 2026 -
NRA: Restaurant, foodservice to surpass $1.5 trillion in sales
While challenges related to the economy and food and labor costs will persist, the National Restaurant Association said operators are cautiously optimistic.
By Julie Littman • Feb. 17, 2026 -
Sponsored by Olo
What’s blocking your direct orders? 5 guest experience gaps to fix
Maximize margins and guest loyalty by eliminating these five common friction points in direct ordering.
By Ken Marks - VP, Product Management at Olo • Feb. 17, 2026 -
Wendy’s pulls back on breakfast hours
The chain is allowing franchisees to focus more on lunch and late-night hours as same-store sales logs its steepest decline in roughly six years.
By Julie Littman • Feb. 13, 2026 -
McDonald’s is adding energy drinks, craft sodas to McCafe line
The beverages, inspired by the chain’s defunct CosMc’s spinoff, were “highly successful” in a 500-store test and will be deployed nationwide this year.
By Julie Littman • Feb. 13, 2026 -
Popeyes hopes restaurant-level reliability will turn sales around
The chain, which saw comp sales decline by 4.9% in Q4, has already improved field engagement and targeted support for underperforming restaurants.
By Julie Littman • Feb. 13, 2026 -
Portillo’s hires Outback Steakhouse vet as CEO
Brett Patterson, who most recently served as CEO of Miller’s Ale House, joins the chain as it slows down its unit growth.
By Julie Littman • Feb. 12, 2026 -
Restaurant lobby celebrates Illinois court win on swipe fees
A judge ruled the state can prohibit financial firms from charging interchange fees on tips and sales taxes.
By Aneurin Canham-Clyne • Feb. 12, 2026 -
How McDonald’s won back low-income diners
Over a year after it began rolling out various value options, the chain is seeing improved scores on affordability and notched 6.8% comparable sales growth in the fourth quarter.
By Julie Littman • Feb. 12, 2026 -
‘Personal attack’: Fat Brands cries foul over plan to oust CEO
The Fatburger owner admitted to making a mistake in selling shares of Twin Hospitality without court approval, but argued the call for Andrew Wiederhorn’s removal should be denied.
By Julie Littman • Feb. 10, 2026 -
Walmart links up with Vietnamese beverage restaurant
The retailer continues to grow its roster of in-store quick-service restaurant offerings with the opening of a drink station inside an Illinois store.
By Peyton Bigora • Feb. 10, 2026 -
Toast, Instacart launch just-in-time supply tool
Restaurants will be able to place Instacart Business orders through Toast’s platforms, offering a stopgap option when unexpected supply chain issues hit.
By Aneurin Canham-Clyne • Feb. 10, 2026 -
Limited-service restaurants are losing traffic to grocers and casual chains
QSR and fast casual chains will need to improve holistic value and on-premise experiences to bring people back, Placer.ai’s R.J. Hottovy says.
By Aneurin Canham-Clyne • Feb. 9, 2026 -
Inside TGI Fridays’ ambitious path to 1K units by 2030
CEO Ray Blanchette said the chain has signed 150 agreements within the past six months, and franchisees are excited to grow again.
By Julie Littman • Feb. 9, 2026 -
Jack in the Box goes on defense in Biglari proxy battle
The fast food chain is urging shareholders to reject an attempt from the activist investor to unseat the board chair.
By Julie Littman • Feb. 5, 2026 -
Chipotle adopts new growth plan as sales slide
The chain will increase the cadence of LTOs, boost menu innovation, relaunch its rewards program and accelerate unit growth.
By Julie Littman • Feb. 4, 2026 -
Fogo de Chão deploys AI phone system
The full-service chain has been leaning heavily on artificial intelligence to manage various elements of its operations to enhance the guest experience.
By Julie Littman • Feb. 4, 2026 -
Darden to wind down Bahama Breeze
After considering strategic alternatives, Darden has decided to shutter 14 Bahama Breeze stores and convert another 14 to different brands.
By Aneurin Canham-Clyne • Feb. 3, 2026 -
CEC Entertainment names CEO amid expansion push
CFO Scott Drake will become CEO and president of the eatertainment giant beginning Feb. 13, succeeding David McKillips, who has served in the post since 2020.
By Julie Littman • Updated Feb. 3, 2026 -
Chili’s hones remodel strategy, plots unit growth
The chain expects to complete eight to 10 redesigns this fiscal year with another 60 to 80 planned for fiscal 2027.
By Julie Littman • Jan. 30, 2026