Operations
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Bolla Market opens first of several Firehouse Subs
The sandwich shop debuted on Nov. 15 at a Bolla Market in Hicksville, New York. Another in Farmingdale is expected for the end of January.
By Brett Dworski • Dec. 22, 2025 -
How restaurants are navigating tariff-related costs this holiday season
Operators are getting creative when crafting menus, setting prices, scheduling staff, and finding new revenue amid surging expenses exacerbated by tariffs.
By Danielle McLean • Dec. 22, 2025 -
Explore the Trendline➔
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TrendlineIndependent restaurants
Dining room refreshes, menu innovation and other unique offerings can help independents stand out from competitors, win new customers and keep existing ones coming back.
By Restaurant Dive staff -
China’s popular Mixue boba shop launches in US
The brand, which offers low-priced boba tea drinks, opened its first U.S. location in Los Angeles and plans to open more in New York shortly.
By Julie Littman • Dec. 22, 2025 -
4 restaurant menu strategy fails in 2025
From french fries that clogged up core operations to unprofitable doughnuts, national chains tried and abandoned a wide range of menu tactics to woo diners in 2025.
By Aneurin Canham-Clyne • Dec. 19, 2025 -
Column
Fueling Up: How foodservice and QSRs can reshape c-store labor in 2026
Hiring and retaining good workers has become an intractable challenge for the industry. Building first-class food programs could help retailers finally break through.
By Brett Dworski • Dec. 16, 2025 -
Column
The Road Ahead: What if c-stores don’t need to become QSRs?
The success of Japan’s convenience stores demonstrates the opportunity in selling food designed for everyday living, not just indulgent moments.
By Frank Beard • Dec. 15, 2025 -
Doherty adds Qdoba to portfolio, plans 27-unit development
The agreement with Doherty is part of a spate of agreements by Qdoba that will result in 90 new restaurants across New York, New Jersey and Pennsylvania.
By Julie Littman • Dec. 15, 2025 -
Chipotle opens 4,000th unit
The chain is over halfway to its goal of operating 7,000 restaurants across the U.S. and Canada, and plans to add more efficient equipment across its system.
By Julie Littman • Dec. 12, 2025 -
DoorDash, Uber Eats sue NYC over tip prompt rules
The delivery aggregators allege that New York City’s requirement that they ask consumers to tip drivers before checkout abridges their freedom of speech.
By Aneurin Canham-Clyne • Dec. 12, 2025 -
Deep Dive
Dickey’s discounting strategy is burning profits, franchisees say
Marketing tactics like free sandwich cards, frequent loyalty perks and catering discounts made the brand the Bed Bath & Beyond of barbecue, operators say.
By Aneurin Canham-Clyne • Dec. 11, 2025 -
Cracker Barrel’s traffic slides 7%
The chain is working to return traffic to positive territory after its rebranding controversy by focusing on food quality, operational efficiencies and connecting better with guests.
By Julie Littman • Dec. 10, 2025 -
In-N-Out opens first Tennessee restaurants
Three locations outside of Nashville will open this week, the first of 35 locations expected across the state.
By Julie Littman • Dec. 9, 2025 -
By the numbers: 4 years of Starbucks Workers United
Years after winning its first election, Starbucks Workers United remains without a contract despite election wins, shopfloor organizing and a national strike.
By Aneurin Canham-Clyne • Dec. 9, 2025 -
McDonald’s updates franchising standards over value
The chain will begin assessing pricing decisions by its operators in January to ensure that the system continues to provide the ideal customer experience.
By Julie Littman • Dec. 9, 2025 -
Inside McAlister’s biggest menu update in years
The chain added several pork-based core menu items during late summer and is now testing salad and grain bowls, plus starters like dips.
By Julie Littman • Dec. 8, 2025 -
DC labor groups want $25 minimum wage and to kill the tip credit
Buoyed by the success of Zohran Mamdani and goaded by the revision of Initiative 82, labor organizations in Washington, D.C., are picking a bigger version of a familiar fight.
By Aneurin Canham-Clyne • Dec. 8, 2025 -
Texas-based burger chain opens first c-store-adjacent site
Mooyah expects its Michigan location to be the first of many to run alongside gas stations.
By Jessica Loder • Dec. 8, 2025 -
A market of extremes: How 2026 will impact restaurant winners and losers
Price compression has intensified competition between restaurant sectors, as executives look back on a bifurcated year.
By Aneurin Canham-Clyne • Dec. 5, 2025 -
Panda Express to pay $1M in California carbon dioxide settlement
A lawsuit in Riverside County alleged the brand failed to adequately train staff in handling potentially hazardous materials related to soda fountains.
By Aneurin Canham-Clyne • Dec. 5, 2025 -
Chick-fil-A shifts away from licensed non-traditional model
The chain will move most of its roughly 400 licensed locations to an owner-operator model, allowing guests to access its app and loyalty program.
By Julie Littman • Dec. 4, 2025 -
White Castle debuts burger kiosk at Boston Logan Airport
The automated kiosk gives the chain, which has long embraced new technologies, a toehold in New England with which to build brand awareness.
By Aneurin Canham-Clyne • Updated Dec. 3, 2025 -
Activist investor takes stake in Noodles & Company
Galloway Capital Partners acquired a 6% stake in the beleaguered chain, which is seeking strategic alternatives including selling part, or all, of its business.
By Julie Littman • Dec. 3, 2025 -
Starbucks to pay $39M in New York City labor settlement
New York City alleged the company violated its Fair Workweek rules upwards of 500,000 times between 2021 and 2024.
By Aneurin Canham-Clyne • Updated Dec. 3, 2025 -
Sponsored by Facteus
Market research meets reality: How verified spend data is transforming restaurant decision-making
Your dashboards look steady and surveys show loyalty—yet a competitor just took your share. See what’s really happening, and from whom.
By Andrew Donsbach • Dec. 1, 2025 -
Sponsored by Terminix®
Protecting your brand and operations from the hidden threat of pests
Learn why proactive pest exclusion is essential for restaurant executives.
By Marc Potzler, Board Certified Entomologist, Preventive Controls Qualified Individual (PCQI), and Technical Services Manager for Terminix® • Dec. 1, 2025