Operations


  • An image of two individuals with the one on the left wearing a blue suit. The person on the right is in black and white with a dark shirt on.
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    Courtesy of GoTo Foods
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    GoTo Foods appoints Roark exec as CFO

    Brett Ubl becomes chief financial officer at the restaurant company, while Francisco Bram joins as chief growth officer as the company prepares for additional global expansion.

    By Feb. 27, 2026
  • Papa Johns Cool Ranch Papadia sandwiches in various packaging and contexts.
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    Courtesy of Papa Johns
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    Papa Johns will drop Papadias, Papa Bites from menu

    While the two items drove incremental sales in past quarters, they can disrupt operational rhythm and create more complexities, CEO Todd Penegor said.

    By Feb. 27, 2026
  • Trendline

    Back-of-house Technology

    From AI-enhanced inventory management systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image of a building with a sign that says "Sweetgreen."
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    Courtesy of Sweetgreen
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    Sweetgreen may change its pricing after disaster quarter

    The salad chain suffered the worst quarter among major fast casual restaurants. It is now rethinking everything from core prices to its menu’s emphasis on bowls.

    By Feb. 27, 2026
  • An image of Papa Johns sign on a store
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    Courtesy of Papa Johns
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    Papa Johns will close 300 restaurants

    As part of its transformation, the chain will close units that are over 10 years old with AUVs under $600,000 and has already cut 7% of its corporate staff.

    By Feb. 26, 2026
  • A marketing image for Burger King's reworked Whopper
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    Courtesy of Burger King
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    Buns, bots and ad-buys: Burger King talks strategy at RBI investor day

    The years-long Reclaim the Flame program will continue with a renewed emphasis on core menu food quality and accelerated refranchising.

    By Feb. 26, 2026
  • A sign marks the location of an Outback Steakhouse restaurant on November 02, 2021 in Skokie, Illinois.
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    Scott Olson / Staff via Getty Images
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    Outback posts first traffic growth in 5 years

    New steaks improved guest satisfaction, and fresh investments in facilities, labor and marketing could help build the brand’s transaction momentum.

    By Feb. 25, 2026
  • An image of a McDonald's sign
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    JillianCain via Getty Images
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    McDonald’s launches supersized Big Arch Burger in US

    The limited-time offer is part of the chain’s strategy to help drive sales and traffic by boosting food quality.

    By Feb. 25, 2026
  • An image of various sandwiches, soups and salads from Panera.
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    Courtesy of Panera Bread
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    Panera debuts Mix & Match value menu

    Two years after introducing its Value Duets, the chain now offers 10 items for $4.99 as part of a strategy to improve its value proposition.

    By Feb. 25, 2026
  • Peter the Pita Chip plushie on a Cava bag
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    Courtesy of Cava
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    Cava hits $1B in sales, but traffic growth slows

    The chain will work to boost visits with menu innovation and other initiatives, CFO Tricia Tolivar said, as the fast casual category fights off headwinds.

    By Feb. 24, 2026
  • The exterior of a Del Taco with several empty parking lots out front
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    Permission granted by Del Taco
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    Del Taco operator closes all Georgia locations

    Matadoor Restaurant Group closed 14 restaurants in the state months after filing for Chapter 11, but Del Taco says it is looking for options to reopen them.

    By Feb. 24, 2026
  • A Domino's Pizza employee assists a customer over the phone.
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    Brandon Bell via Getty Images
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    Domino’s loyalty program fuels carryout growth

    “We stated before that our objectives with the loyalty program was definitely to cater much more to the carryout customer and also to attract light users,” CEO Russell Weiner said.

    By Bryan Wassel • Feb. 24, 2026
  • Couche-Tard
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    Retrieved from Couche-Tard.
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    Inside the 18-month reset reviving Couche-Tard’s US food business

    After a hot start in 2020, Circle K’s Fresh Food, Fast program slowed. Executives are now fine-tuning the offering through operational improvements and menu updates to spark new growth.

    By Brett Dworski • Feb. 23, 2026
  • A close up image of a red sign that says Fatburger
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    Wirestock via Getty Images
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    ‘This is not personal. It’s business’: Why an expert says the clock is ticking for Fat Brands’ CEO

    Andrew Wiederhorn’s days as CEO could be numbered if creditors successfully argue conflict of interests exist, bankruptcy expert Jerrold Bregman said.

    By Feb. 23, 2026
  • An image of a refreshed Subway.
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    Courtesy of Subway
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    Subway to remove free footlong offer from Sub Club

    On April 1, the company will allow members to earn a $2 reward for every 400 points accumulated.

    By Feb. 20, 2026
  • Protestors confront ICE officers in Minneapolis, Minnesota
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    Stephen Maturen via Getty Images
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    NRA: Tariffs, immigration and swipe fees will define restaurant politics in 2026

    The National Restaurant Association said restaurants need stable trade policy, protections for immigrant workers and lower swipe fees.

    By Feb. 20, 2026
  • A Buggalo's and Fatbuger restaurant signs
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    Laser1987 via Getty Images
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    Fat Brands sued by lender over cash use during bankruptcy

    352 Capital contests Fat’s plan to use management fees and other cash under securitization receivables to fund operations during Chapter 11 proceedings.

    By Feb. 19, 2026
  • Toast for Hotel Restaurants
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    Permission granted by Toast
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    Toast courts fast food restaurants

    The company is entering the drive-thru business in a bid to attract more of the quick-service sector to its customer rolls.

    By Patrick Cooley • Feb. 19, 2026
  • A hand dips a chicken tender into a sauce
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    Courtesy of Wingstop
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    How Wingstop plans to weather traffic slides and winter storms

    The company expects investments in speed of service and in loyalty systems will reverse a third quarter of comparable sales declines.

    By Feb. 18, 2026
  • A hand holds up a smartphone with various graphics coming off of it. In the background,there is a blurred restaurant table.
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    bankkgraphy via Getty Images
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    NRA: Over 25% of restaurant operators use AI

    Marketing is the top area where automation is being used, followed by administrative tasks, according to a National Restaurant Association report.

    By Feb. 18, 2026
  • An image of three people sitting at a table as another person serves them food on white plates.
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    SolStock via Getty Images
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    NRA: Restaurant, foodservice to surpass $1.5 trillion in sales

    While challenges related to the economy and food and labor costs will persist, the National Restaurant Association said operators are cautiously optimistic.

    By Feb. 17, 2026
  • A person in a denim jacket and jeans uses a touchscreen kiosk in a modern and inviting cafe with patrons in the background.
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    Permission granted by Olo
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    Sponsored by Olo

    What’s blocking your direct orders? 5 guest experience gaps to fix

    Maximize margins and guest loyalty by eliminating these five common friction points in direct ordering.

    By Ken Marks - VP, Product Management at Olo • Feb. 17, 2026
  • A promotional image for Wendy's 2-for-$3 breakfast bundles.
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    Courtesy of Wendy's
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    Wendy’s pulls back on breakfast hours

    The chain is allowing franchisees to focus more on lunch and late-night hours as same-store sales logs its steepest decline in roughly six years.

    By Feb. 13, 2026
  • Five fancy drinks at McDonald's against a dark blue background.
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    Courtesy of McDonald's
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    McDonald’s is adding energy drinks, craft sodas to McCafe line

    The beverages, inspired by the chain’s defunct CosMc’s spinoff, were “highly successful” in a 500-store test and will be deployed nationwide this year. 

    By Feb. 13, 2026
  • A daytime photogrpah of a white building that has an orange sign that says Popeyes Louisina Kitchen
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    Walter Cicchetti via Getty Images
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    Popeyes hopes restaurant-level reliability will turn sales around

    The chain, which saw comp sales decline by 4.9% in Q4, has already improved field engagement and targeted support for underperforming restaurants.

    By Feb. 13, 2026
  • A photograph of a person wearing black glasses and a shirt and navy blazer.
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    Courtesy of Portillo's
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    Portillo’s hires Outback Steakhouse vet as CEO

    Brett Patterson, who most recently served as CEO of Miller’s Ale House, joins the chain as it slows down its unit growth.

    By Feb. 12, 2026