Corporate Operations: Page


  • Yelp cuts about 35% of employees

    CEO Jeremy Stoppelman wrote in a letter to employees that consumer interest in restaurants, the platform's most popular category, plummeted 64% since March 10, sparking layoffs and furloughs.

    By April 9, 2020
  • Bloomin' Brands, Jana Partners end dispute

    The casual dining company will add two independent directors to the board, effective July 1, ending a months-long battle with the activist investor. 

    By April 9, 2020
  • Trendline

    Loyalty & Rewards Strategy

    Capturing — and keeping — loyal customers is more crucial than ever as diner price sensitivity puts pressure on restaurants.

    By Restaurant Dive staff
  • Starbucks sustainable cups
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    Courtesy of Starbucks
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    Starbucks to offer $10M relief to global partners

    In addition to catastrophe pay, this funding will provide one-time grants to partners around the world facing financial difficulties due to the novel coronavirus pandemic.

    By Lauren Manning • April 9, 2020
  • Starbucks will reopen 90% of stores by June

    The first stage will involve only 30 cafes, and the chain will monitor their performance before moving forward, COO Rosalind Brewer said on a company earnings call.

    By Updated April 29, 2020
  • McDonald's expects April US sales to be down 20%

    Even with drive-thru making up 90% of its U.S. sales, the company expects sales to flag as diners only leave their homes when necessary. 

    By Updated April 30, 2020
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Toast lays off half its staff due to coronavirus impact

    Despite previous projected growth prior to the pandemic, the POS and technology provider cut about 1,300 employees this week.

    By April 8, 2020
  • Panera grocery website screenshot
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    Permission granted by Panera Bread
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    Panera, Subway sell groceries to fight coronavirus sales slump

    Legacy chains are taking cues from independent restaurant strategies to open up new revenue streams, offering pantry items from cheese to frozen soup. 

    By April 8, 2020
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    John Hazard
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    Shaquille O'Neal ads drive engagement for Papa John's

    The NBA star's endorsement is helping the pizza chain rebuild its image and lift delivery orders following founder John Schnatter's ouster.

    By Dianna Christie • April 7, 2020
  • Coronavirus restaurant aid by state
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    Nami Sumida/Restaurant Dive
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    Tracking coronavirus restaurant aid by state

    This week, Texas Gov. Greg Abbott announced a $50 million relief fund for small businesses in partnership with San Antonio-based nonprofit LiftFund and the Goldman Sachs 10,000 Small Businesses Program.

    By Thai Phi Le, , Updated April 15, 2020
  • Restaurants sales could drop 27.1% in worst-case coronavirus scenario, says Technomic

    While demand for restaurant meals is still healthy, and the industry can expect a spike when things return to normal, the largest impact will come if there is a second wave of outbreaks in the fall. 

    By April 3, 2020
  • Flickr image of IHOP
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    "IHOP" by Mike Mozart is licensed under CC BY 2.0
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    Dine Brands investor wants to spin off IHOP

    Dine Brands' board of directors says that forcing the company into creating a separately traded entity would not be in the best interests of its shareholders.

    By April 3, 2020
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    Industry Dive
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    Chipotle will give workers nearly $6.5M in discretionary bonuses

    The chain also previously raised hourly pay 10% for restaurant employees working between March 16 and April 12. 

    By April 3, 2020
  • Luckin Coffee fires CEO, COO as part of fraud investigation

    Following ongoing investigations looking into employees fabricating transactions of over $300 million, the chain has fired its CEO and COO and suspended six other employees. 

    By Lauren Manning • Updated May 12, 2020
  • Cheesecake Factory CFO seeks immediate relief; Chipotle CFO says chain can 'last a year'

    As the coronavirus pandemic rocks the restaurant industry, chains with established attention to takeout and delivery pull far ahead of traditional sit-down joints. 

    By Jane Thier • April 2, 2020
  • Red Robin ends year-long battle with activist investor

    The deal with Vintage Capital includes the appointment of an independent director and allows the investor to acquire up to 20% of the company's stock.

    By April 2, 2020
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    Retrieved from McDonald's on July 25, 2019
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    McDonald's rolls out wellness checks, will test employee temperatures

    The company and its franchisees will ask workers a series of health-related questions before they can clock in for shifts.

    By April 2, 2020
  • Logan's Roadhouse from Flickr
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    "Logan's Roadhouse" by Kzoo Cowboy is licensed under CC BY 2.0
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    Logan's Roadhouse parent lays off staff, changes exec leadership

    After closing its restaurants, CraftWorks has terminated 18,000 employees as it attempts to navigate a previously filed Chapter 11 bankruptcy. 

    By Lauren Manning • April 2, 2020
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    "Papa John's" by Mr. Blue MauMau is licensed under CC BY 2.0
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    April was Papa John's strongest month in its 35-year history

    Comp sales rose 27% during the month, with 10% of that growth likely due to the impact of COVID-19 and more people staying at home.

    By Updated May 7, 2020
  • Burger King parent will give operators $70M in cash advancements

    Restaurant Brands International is also pausing remodel obligations and deferring rent payments at properties it controls to free up cash for franchisees during the novel coronavirus pandemic. 

    By Alicia Kelso • March 31, 2020
  • Domino's boosts Q2 sales with contactless delivery

    Despite a slowdown in U.S. same-store sales growth in Q1, this off-premise push drove a 7.1% increase in U.S. same-store sales during the first four weeks of Q2. 

    By Updated April 23, 2020
  • Yelp pauses automatic rollout of GoFundMe pages amid restaurant backlash

    Restaurant owners took to Twitter to voice their frustration with the practice, which they claim is invasive and could undermine independent fundraising efforts. 

    By March 30, 2020
  • COVID-19 puts BYO coffee cups on hold, but sanitized reusable systems could fill the void

    Major brands like Starbucks and Dunkin' have banned the use of personal to-go containers in recent weeks over coronavirus fears, raising new questions in a wider debate around packaging safety. 

    By Karine Vann • March 27, 2020
  • Coronavirus derailing Wendy's strong Q1 sales growth

    Sales grew 15% during the first week of the chain's breakfast launch and same-store sales were up 4% in the first two months of the year, only to slide 20% during the week ending March 22. 

    By March 27, 2020
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    Thai Phi Le
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    Chipotle raises pay 10% for restaurant workers

    The increase, which juxtaposes industrywide layoffs and reduced shifts for front-of-house workers, will be in effect for hourly employees through April 12.

    By Lauren Manning • March 27, 2020
  • Jimmy John's sells fresh bread during pandemic
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    Courtesy of Inspire Brands
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    Jimmy John's delivers fresh bread to drive social buzz

    App customers can post pictures of their homemade bread creations to social media and include the hashtags #FreakyFreshBread and #MadeWithJJBread.

    By Robert Williams • March 27, 2020