Corporate Operations: Page 32


  • McDonald's, Byron Allen dispute continues amid scrutiny into QSR ad-spending practices

    In January, the media mogul's amended complaint got the go-ahead from a federal judge after a previous version was dismissed due to a lack of sufficient evidence.

    By Peter Adams • Updated June 2, 2022
  • Domino's CFO Stuart Levy resigns

    The pizza chain is searching for a replacement and, in the meantime, has created a new Office of the CFO overseen by CEO Ritch Allison. 

    By Thai Phi Le • May 20, 2021
  • A photograph of chefs in a kitchen. Explore the Trendline
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • Panera next gen store design
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    Retrieved from Panera on May 20, 2021
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    Panera unveils double drive-thru store design

    Going forward, all Panera builds and remodels will feature this design, and most locations will be in suburban markets to accommodate the drive-thrus.

    By May 20, 2021
  • Goldbelly
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    Permission granted by Goldbelly
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    Goldbelly snags $100M after seeing 300% growth in 2020

    The novelty food delivery service will put this capital infusion toward scaling its technology and operations and accelerating the onboarding of new chefs and restaurants. 

    By May 19, 2021
  • Wendy's ghost kitchen
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    Permission granted by Wendy's
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    Wendy's pursues ghost kitchens, says 30% of new units will be nontraditional

    The chain's U.S. digital business grew to roughly 7.5% of sales in Q1 2021 thanks to increases in mobile ordering and delivery, inspiring store designs with delivery drivers in mind, Chief Development Officer Abigail Pringle said.

    By May 14, 2021
  • McDonald's raises pay at US corporate stores ahead of planned worker strike

    McDonald's is raising hourly wages by an average of 10% at its U.S. company-owned restaurants, impacting more than 36,500 employees. Ninety-five percent of the chain's U.S. footprint will not be affected, however. 

    By May 13, 2021
  • IHOP's new bowls and burritos
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    Courtesy of IHOP
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    Following first quarter rebound, Applebee's, IHOP parent hires new CFO

    On June 14, Vance Chang will replace Dine Brand's corporate controller and interim CFO Allison Hall, who is moving into the chief accounting officer role.

    By Jane Thier • May 13, 2021
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    Rosie Bradbury/Industry Dive
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    Sweetgreen files for IPO

    The news comes on the heels of a $156 million cash infusion led by Lone Pine Capital in January, as well as the chain's plans to pilot a drive-thru this year and invest in suburban expansion.

    By Updated June 21, 2021
  • Subway plans to add 50,000 jobs this summer
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    Courtesy of Subway
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    Subway goes on a hiring spree for 40K workers

    Despite a history of sluggish unit and sales growth, the chain looks to fill roles ranging from entry-level to management after closing 10% of its units last year.

    By Alicia Kelso • May 11, 2021
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    Courtesy of McDonald's
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    McDonald's deploys marketing muscle for vaccine awareness in tie-in with Biden admin

    The brand's Times Square billboards, McCafé cups and delivery order seal stickers will supply information on vaccines and use art from the national "We Can Do This" campaign.

    By Peter Adams • May 11, 2021
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    Photo illustration by Adeline Kon/Restaurant Dive; photograph by Justin Sullivan via Getty Images
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    Deep Dive

    Help wanted: How chains are adjusting hiring tactics to boost staffing

    Amid an ongoing labor shortage, major restaurant brands are experimenting with mass hiring events, bonuses, pay raises and streamlined application processes to attract much-needed employees.

    By May 11, 2021
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    Joe Raedle via Getty Images
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    Deep Dive

    How the labor shortage is shifting restaurant strategy

    Diners are returning in droves as COVID-19 dining room restrictions ease, but staff are hard to come by, creating a difficult balancing act for operators trying to recoup lost revenue.

    May 11, 2021
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    Chris Hondros via Getty Images
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    Deep Dive

    Up from the ashes: Restaurant CFOs prepare for boom

    Profit-hungry restaurant CFOs blindsided by the pandemic get ready for robust economic growth, offering lessons for leaders in less-stressed industries.

    By Jim Tyson • May 10, 2021
  • McDonald's workers will strike for higher wages next week

    Employees in 15 markets will demand that the mega chain raise its wages to at least $15 an hour, while McDonald's argues it is "the responsibility of federal and local governments to set minimum wage."

    By Alicia Kelso • May 10, 2021
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    Courtesy of Chipotle
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    Chipotle to boost average hourly earnings to $15 by end of June

    The chain also plans to hire 20,000 employees in the U.S. and is offering referral bonuses for crew members, apprentices and general managers. 

    By May 10, 2021
  • Uber eats
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    Courtesy of Uber Pressroom
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    Uber and Gopuff link up on 'everyday essentials' e-shop

    The deal marks the first time Uber has partnered with a vertically integrated delivery business, reflecting the company's push to diversify its delivery arm in a bid to reach profitability. 

    By Jeff Wells • May 5, 2021
  • Krispy Kreme files for $100M IPO

    The company shared in a Form S-1 document Tuesday that it will use the money to pay off outstanding debt. 

    By Updated June 1, 2021
  • Custom header for labor shortage series at Restaurant Dive May 2021
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    Adeline Kon/Restaurant Dive
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    Deep Dive

    Now hiring: How the labor shortage is squeezing full-service restaurants

    Foodservice workers burnt out by the segment's recent instability are leaving for other industries or living on high unemployment benefits, sparking a staffing crisis as dining rooms open.

    By May 4, 2021
  • The new Saladworks in-store restaurant, in a Cincinnati Kroger
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    Courtesy of Saladworks
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    Saladworks sees path to 'hundreds' more locations inside grocery stores

    After capitalizing on shuttered salad bars nationwide, the restaurant chain plans to accelerate its rollout of full-service and ghost kitchen sites.

    By Jeff Wells • May 4, 2021
  • Starbucks Canada
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    Permission granted by Starbucks
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    Starbucks says it will help distribution partners struggling with labor shortages

    Delayed or disrupted fulfillment from distribution centers to stores are possible if Starbucks delivery partners can't find the labor they need to move goods.

    By A.B. Brown • May 3, 2021
  • Modern Restaurant Concepts tested ghost kitchens but won't pursue them

    CEO Rob McColgan said driving diner awareness in trade areas without physical locations was too challenging, but shared virtual brand Honest Pizza Co. has been successful and could be scaled across its network.

    By May 3, 2021
  • Two of McDonald's newest chicken sandwiches released in February 2020
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    Retrieved from McDonald's on January 05, 2021
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    McDonald's Q1 bolstered by chicken sandwich, marketing investments

    The chain also generated nearly $1.5 billion in digital sales for the period and has over 20 million active app users, which could boost its loyalty program once it comes out of test mode.

    By Alicia Kelso • April 30, 2021
  • 7-Eleven's new Manassas, Virginia, Evolution Store
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    Courtesy of PR Newswire
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    7-Eleven makes an aggressive play for the QSR space

    While announcing its latest Evolution Store, which will house two eateries, COO Chris Tanco said the convenience store chain wants to open nearly 150 restaurants this year.

    By Alicia Kelso • April 30, 2021
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    Julie Littman/Industry Dive
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    Cava will use $190M funding to continue investing in AI-driven personalization, CEO says

    The chain also recently began testing near-field communication technology so diners can "pay in store and apply loyalty with one action," Brett Schulman wrote in an email.

    By April 30, 2021
  • Shake Shack employees
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    Courtesy of Shake Shack
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    Shake Shack aims for gender parity, 50% POC restaurant leadership by 2025

    The QSR is also striving for 30% of corporate leadership roles to be made up of people of color and has launched a training program to provide shift managers with skills to advance.

    By Alicia Kelso • April 29, 2021