Corporate Operations: Page 19

  • An image of a man and a woman holding up cups from Yogurtland.
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    Courtesy of Yogurtland
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    Yogurtland plans to double footprint by 2028

    The roughly 230-unit frozen yogurt concept is targeting major U.S. markets, including Phoenix, Dallas, Houston and San Antonio, Texas, as well as Florida.

    By • Nov. 18, 2022
  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub
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    Grubhub to deliver Rite Aid products in 16 states

    As delivery companies diversify their offerings, Grubhub is stepping into the drugstore vertical in a partnership encompassing 2,000 Rite Aid locations.

    By • Nov. 18, 2022
  • An image of several people eating hamburgers and french fries from a generic fast food restaurant. Explore the Trendline➔
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    Diamond Dogs via Getty Images
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    Trendline

    Loyalty & Rewards Strategy

    Capturing — and keeping — loyal customers is more crucial than ever as diner price sensitivity puts pressure on restaurants.

    By Restaurant Dive staff
  • Smokey Bones opened its first drive-thru in Bowling Green, Kentucky in April 2022.
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    Permission granted by Smokey Bones
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    Want a drive-thru? Make sure your menu is ready

    With drive-thru customers expecting faster speed of service, chains are honing in on what items work and don’t work to get orders completed quicker.

    By • Nov. 17, 2022
  • Pepsi opens ghost kitchen Pep's Place for food and beverage delivery
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    Courtesy of Pepsi
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    PepsiCo adds ghost kitchen capabilities for foodservice partners

    Partners will have access to a turnkey, scalable option to bring menu items to new or existing markets, increase off-premise sales and boost revenue.

    By • Nov. 17, 2022
  • Sherif Mityas has been promoted to Brix CEO.
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    Courtesy of Brix Holdings
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    Friendly’s parent promotes Sherif Mityas to CEO

    Brix Holdings promoted Mityas from president to CEO as it finished integrating recently acquired brands into its system.

    By • Nov. 16, 2022
  • Caribou Coffee
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    Permission granted by Caribou Coffee
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    Caribou Coffee opening first US franchised unit

    The store in Wooster, Ohio, is part of the company’s first multi-unit agreement with Mike Mariola, who intends to develop locations in several Ohio markets. 

    By • Nov. 16, 2022
  • A photo of Stacy Peterson, incoming CEO of Jeni's Splendid Ice Cream.
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    Courtesy of Jeni's Splendid Ice Cream
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    Wingstop exec joins Jeni’s Splendid Ice Creams as CEO

    Wingstop’s chief revenue officer will lead the dessert chain, which sells ice cream through retailers and roughly 70 of its own shops, beginning in December.

    By • Nov. 16, 2022
  • A picture of a Chipotle with a pickup lane.
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    Courtesy of Chipotle
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    Chipotle’s 500th Chipotlane opens in Kentucky

    The company is on track to open 235 to 250 new restaurants this year, 80% of which will include its digital pickup lanes. 

    By • Nov. 16, 2022
  • A round sign with the words Burger King on it.
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    Justin Sullivan via Getty Images
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    RBI appoints ex-Domino’s CEO Patrick Doyle as executive chairman

    Doyle, who served eight years as Domino’s chief executive, joins the company as it pursues a transformation of its domestic Burger King branding.

    By • Nov. 16, 2022
  • An image of a building with Hawaiian Bros branding
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    Permission granted by Hawaiian Bros
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    Deep Dive

    As chains expand drive-thrus, speed of service becomes paramount

    Drive-thru ordering remains in high demand long after dining room lockdowns, and chains are making sure their design and layouts help maximize efficiency. 

    By • Nov. 16, 2022
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    yaoinlove via Getty Images
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    How 6 restaurant giants are hiking menu prices

    Brands like Chipotle, McDonald’s and Starbucks are walking a tightrope — charge enough to protect the bottom line without alienating customers.

    By , • Nov. 15, 2022
  • Dutch Bros Coffee's president, Christine Barone will replace Joth Ricci as CEO. Pictured is a Dutch Bros unit.
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    Permission granted by Dutch Bros
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    Deep Dive

    Drive-thru drag: Construction delays, rising costs slow development

    Inflation and labor disruption are forcing restaurants to get creative with site selection to obtain prime drive-thrus and mobile pickup window real estate.

    By • Nov. 15, 2022
  • A portrait of Fat Brands new chief growth officer, Jeremy Theisen
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    Permission granted by Fat Brands
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    Fat Brands hires restaurant tech exec as first chief growth officer

    Jeremy Theisen will oversee the recruitment of new franchisees and multi-unit deals with existing partners, the company said Monday.

    By • Nov. 14, 2022
  • tim Hortons drive thru only
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    Courtesy of Tim Hortons
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    Tim Hortons offers Scan & Pay option for loyalty app

    Rewards members can pay for orders and earn or redeem rewards with a single scan if they link a credit card or Tim Card to the restaurant’s mobile app. 

    By • Nov. 11, 2022
  • RBI's Kylo digital food hall
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    Permission granted by Restaurant Brands International
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    RBI opens first virtual food hall in Miami, with plans for a second

    The concept, called Kylo, offers menus from Burger King, Popeyes and Firehouse Subs alongside local restaurant fare.

    By • Nov. 10, 2022
  • McDonald's drive thru sign
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    Justin Sullivan via Getty Images
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    5 QSR CEOs dish on inflation

    The top brass at McDonald’s, Wendy’s, Restaurant Brands International, Papa Johns and Chipotle have seen shifts in diner behavior, but are confident they can weather economic headwinds.

    By , • Nov. 10, 2022
  • Starbucks Workers United members on strike
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    Permission granted by Starbucks Workers United
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    Deep Dive // Starbucks unionization efforts

    The Starbucks union’s contract fight is a race against time

    Organizers face slowing new election rates, accusations of bad-faith bargaining and an impending loss of decertification protection.

    By • Nov. 8, 2022
  • A promotional image for Taco Bell's in-app delivery service.
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    Courtesy of Taco Bell
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    Taco Bell adds in-app delivery with DoorDash

    The Mexican chain’s Fire Tier rewards members will first get access to the channel, which leverages the delivery giant’s driver fleet.

    By • Nov. 4, 2022
  • An image of a Del Taco resturant in Florida
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    Retrieved from GlobeNewswire on November 02, 2022
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    Jack in the Box to sell company-owned Del Tacos to franchisees

    The Cypress Group will manage the sale of select Del Taco units to new and existing operators as part of Jack in the Box’s push for an asset-light model.

    By • Nov. 3, 2022
  • An image of a man and a woman looking at a tablet and doing financials in a restaurant.
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    Dan Rentea via Getty Images
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    How bad is restaurant inflation? Here’s what the data shows.

    As rising wages and operating costs push chains to increase menu prices, consumers are trading down and seeking more value-focused dining options.

    By • Nov. 3, 2022
  • Food hall in grocery store
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    Courtesy of Kitchen United
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    Kroger to add ghost kitchens to 3 Ohio stores

    Kitchen United will bring the to-go food halls, which let shoppers order from multiple restaurants at once, to Kroger units in the state’s capital region.

    By Sam Silverstein • Nov. 2, 2022
  • An image of Joe Christina, CEO at Tijuana Flats.
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    Permission granted by Tijuana Flats
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    Tijuana Flats names Burger King vet as CEO

    Joe Christina, who most recently served as CEO at Church’s Texas Chicken, has joined the 124-unit Tex-Mex chain as it restarts growth.

    By • Nov. 1, 2022
  • An exterior shot of a Red Robin restaurant, which is lit from inside, at night
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    The image by Cbraccialini is licensed under CC BY-SA 4.0
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    Red Robin appoints CFO, chief legal officer

    Todd Wilson, formerly of Hopdoddy Burger Bar and Hibar Hospitality, joins the chain as CFO. Sarah Mussetter is returning as chief legal officer after a year-long absence. 

    By • Nov. 1, 2022
  • An image of a next gen Dunkin' in Woodstock, Georgia.
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    Courtesy of Dunkin'
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    Did Dunkin’ get its loyalty shakeup wrong?

    The revamped program’s emphasis on food items could be a play for higher check sizes, but making members pay a premium for coffee rewards could burn the chain.

    By • Oct. 31, 2022
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s CEO says affordable digital channels will help chain face recession

    Value offerings, especially via online and delivery channels, helped diners tolerate Q3 price hikes of 10% year-over-year, Chris Kempczinski told investors.

    By • Oct. 27, 2022