Consumer Trends: Page 22
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unsplash / Pablo Merchán Montes
Sponsored by FylloCannabis consumers and QSR: A love affair
Cannabis consumers are the ideal target audience for restaurant brands looking to drive traffic and grow revenue in a post-pandemic world.
Jan. 25, 2021 -
Retrieved from Chick-fil-A on May 07, 2020
Chick-fil-A scores highest 'brand intimacy' marks among QSRs during the pandemic
This MLBM ranking also comes as several brands, including McDonald's, KFC and Burger King, pull a page from Chick-fil-A's playbook by launching signature chicken sandwiches.
By Alicia Kelso • Jan. 19, 2021 -
Explore the Trendline➔
sam edwards via Getty Images
TrendlineMenu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Restaurants will see transition, not recovery, in 2021, experts say
Though 2021's performance will still be marred by dining room closures and capacity restrictions, there is still opportunity for the industry to take steps toward market improvement, panelists shared at ICR Monday.
By Emma Liem Beckett • Jan. 12, 2021 -
Alabama Extension. (2020). "The image" [Photograph]. Retrieved from Flickr.
Major gap exists between casual and QSR recovery, per NPD data
The full-service category experienced transaction declines of 30% in December versus an 8% decrease for quick-service restaurants.
By Alicia Kelso • Jan. 11, 2021 -
Andrea Piacquadio/Pexels
Sponsored by Perdue FoodserviceMenu claims help increase profit
Consumers are still interested in premium ingredients and transparency when choosing where to go and what to order when dining out.
Jan. 11, 2021 -
Permission granted by Del Taco
Del Taco bulks up off-premise channels with new prototype
The design can be adapted to fit within 1,200 to 2,400 square feet, which will expand site selection options outside of the QSR chain's traditional freestanding drive-thru model.
By Julie Littman • Jan. 6, 2021 -
Applebee's franchisee pilots drive-thru
A Texas operator is retrofitting a restaurant to include a mobile pickup window, and will gauge feedback to inform future store design plans.
By Alicia Kelso • Jan. 5, 2021 -
Retrieved from McDonald's on January 05, 2021
McDonald's stirs up chicken sandwich wars with 3 new entries
The sandwiches fulfill franchisees' demand for competitive new chicken offerings to better compete with Chick-fil-A, which the National Owners Association listed as a top priority in 2019.
By Emma Liem Beckett • Jan. 5, 2021 -
Deep Dive6 restaurant trends that will shape 2021
Managing virtual brands and stabilizing labor forces could be challenging in the new year, but curbside, drive-thru and ghost kitchens hold strong growth potential, analysts say.
By Emma Liem Beckett , Julie Littman • Jan. 4, 2021 -
2020 Trends: Expectations vs. reality
The restaurant industry had great expectations this year, but the pandemic completely changed the market's competitive landscape. Here's how the crisis impacted the trends we originally predicted for the year.
By Emma Liem Beckett • Dec. 23, 2020 -
Courtesy of Sonic Drive-In
How Sonic Drive-In swapped its iconic pitchmen for a 'pandemic-proof' campaign
Chief marketing officer Lori Abou Habib explains how the QSR shifted its focus from its long-running "Two Guys" to real families — right before COVID-19 upended the year.
By Chris Kelly • Dec. 23, 2020 -
Consumers want curbside, outdoor dining to stay in 2021, survey says
Diners also want to see more creative offerings from restaurants next year, including dinner and movie packages, cooking classes or virtual wine tastings.
By Alicia Kelso • Dec. 21, 2020 -
Pandemic increased urgency to adopt 'transformational' tech, survey finds
One in four food services and food retailers believe they are an early adopter of technology compared to one in eight in 2019, according to Panasonic research published in December.
By Alicia Kelso • Dec. 16, 2020 -
New York to provide restaurants a free digital ordering platform through April
As part of New York's Empire State Digital Initiative, restaurants can use Ritual's commission-free e-commerce system for pickup and delivery.
By Alicia Kelso • Dec. 14, 2020 -
Pexels
Sponsored by Perdue FoodserviceHow to meet consumer expectations in a post-pandemic world
Among other lessons, COVID-19 has reinforced the evergreen value of menu transparency and the importance of sourcing premium ingredients.
Dec. 14, 2020 -
Permission granted by Jessica Grenier Photography, Tapatio
Sponsored by Beef. It’s What's for Dinner.Conveying beef burger and steak quality on menus
Recently conducted research evaluated various consumer preferences for beef burgers and steaks, such as quality, choice of toppings, and more.
Dec. 7, 2020 -
Courtesy of El Pollo Loco
El Pollo Loco unveils 2 restaurant designs prioritizing off-premise channels
The new models include dual drive-thru lanes, dedicated curbside parking spaces, cubbies for mobile to-go orders, digital menu boards and either no dining room or a smaller one.
By Alicia Kelso • Dec. 3, 2020 -
Opinion
Strategies for restaurants to address financial distress in the UK and US
Restaurants should identify cash shortfalls in their business models and share information with stakeholders to implement a comprehensive consensual restructuring, say attorneys at Goodwin's Financial Restructuring Group.
By Simon Thomas, Oonagh Steel, Michael Goldstein, Howard Steel • Nov. 30, 2020 -
Courtesy of Starbucks
Report: Digital expected to make up more than half of QSR sales by 2025
This marks a 70% increase over pre-COVID estimates, market research company Incisiv finds, and restaurants have plenty of runway for growth as digital maturity remains "low-medium."
By Alicia Kelso • Nov. 23, 2020 -
Courtesy of Dunkin'
Dunkin' pushes for TikTok followers with return of branded onesies
After its recent holiday merch drop mostly sold out, the brand is promising to bring back last year's onesie if it reaches two million TikTok followers.
By Robert Williams • Nov. 20, 2020 -
Retrieved from Dickey's Barbecue Pit on November 18, 2020
Over 30% of diners plan to cater a holiday meal, survey finds
Fifty-three percent of consumers also plan to buy a restaurant holiday gift card this season, according to a Tripleseat survey.
By Alicia Kelso • Nov. 18, 2020 -
Permission granted by //3877
Deep DiveDesigning with distance: How restaurants are evolving to meet pandemic needs
Forced air blasted between bar seats. Chef's kitchens encased in glass cubes. Garage-style, floor-to-ceiling windows. Experts predict what could become dominant design assets across the industry.
By Emma Liem Beckett • Nov. 18, 2020 -
How 5 mega chains are designing restaurants for a digital future
From McDonald's to Chipotle, limited-service brands are spending big on drive-thru, drive-in and pickup technology to grow revenue as the contactless experience becomes king. Here’s a breakdown of their designs.
By Emma Liem Beckett , Julie Littman • Nov. 17, 2020 -
Chick-fil-A adds online ordering through its website
Previously, customers could only place orders via the restaurant's website for catering. But after testing the feature in two markets over the summer, the chicken chain is allowing online ordering across its entire system.
By Alicia Kelso • Nov. 13, 2020 -
Thai Phi Le/Restaurant Dive
Casual dining sales down 60% compared to 80% loss in March, study shows
The upcoming holidays could provide a tailwind — Cinco de Mayo and Mother's Day both saw spikes in sales of up to 306%, but sales dropped dramatically in the 48 hours afterward, according to an Upserve report.
By Alicia Kelso • Nov. 12, 2020
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