Starbucks now offers customer free digital access to news websites

The promotion follows the coffee chain's decision to no longer sell newspapers, and allows patrons to read from seven online publications, including the Chicago Tribune, The Wall Street Journal and USA Today. 

By Alicia Kelso • Oct. 2, 2019

Olo, Google integration lets diners order via Search, Maps and Assistant

Olo's Rails system, which processes orders received from third-party channels, transfers orders that come from the three Google channels directly into restaurants' point-of-sale system. 

By Emma Liem Beckett • Oct. 2, 2019

Explore the Trendline➔

Back-of-house Technology

From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

By Restaurant Dive staff

How Twitch pushes Grubhub beyond Instagram's 'digital mood board of food porn'

"When I think about gaming, I think it's like the new 'Netflix and chill' for us. Grubhub and gaming go hand in hand," an executive said at Advertising Week.

By Natalie Black (Koltun) • Sept. 30, 2019

Uber Eats app adds allergy friendly filter, nixes single-use plastics

The latest updates allow users to search dietary preference and will require customers to specifically request the inclusion of straws and utensils.

By Julie Littman • Sept. 27, 2019

Want a job at McDonald's? Ask Alexa.

McDonald's Apply Thru works with Alexa and Google Assistant and sends a text message to users with a link to continue the application online, but the process seems far from seamless. 

By Alicia Kelso • Sept. 26, 2019

Bon Appetit, Grubhub debut ghost kitchen concept

The delivery-only restaurant, which will be operated by Lettuce Entertain You, will offer meals from the media company's magazine, website and Instagram feed.

By Lauren Manning • Sept. 25, 2019

Pickles, mayo and data privacy: Jersey Mike's rethinks mobile authentication

While historically slow to adopt new technologies, restaurants have to rethink mobile systems in an era of heightened privacy concerns.

By Samantha Schwartz • Sept. 25, 2019

Staffing app Pared sets up shop in DC

The platform, which connects restaurants with skilled professionals nearby, also plans to enter Philadelphia and Boston this year. 

By Julie Littman • Sept. 24, 2019

Sweetgreen strikes exclusive deal with Uber Eats, plans to create its own delivery program

The tech-centric chain plans to use $150 million, which brings its valuation to $1.6 billion, to also put more designated delivery locations within office buildings. 

By Julie Littman • Updated Sept. 27, 2019

Postmates valuation rises to $2.4B ahead of IPO

The additional $225 million in investor funding may not necessarily mean good news for the delivery provider, which has delayed its public debut since filing a confidential IPO in February.

By Alicia Kelso • Sept. 23, 2019

Starbucks launches voice ordering with Alibaba in China

Consumers will be able to order delivery from the coffee chain through Alibaba's smart speaker, Tmall Genie, which tracks orders in real time.

By Alicia Kelso • Sept. 19, 2019

&pizza deploys mobile kitchens from Zume

The partnership will allow the fast casual chain to deliver pizza and test new markets without paying for real estate.

By Julie Littman • Sept. 19, 2019

Postmates brings mobile food ordering to Yankee Stadium

Attendees can order and pay for food on the app and receive a notification when it's ready for pickup from designated locations.

By Robert Williams • Sept. 18, 2019

Yum Brands taps Walmart CIO for global digital, tech strategy

Clay Johnson will fill a newly created role at the company, which has been looking for a senior leader since February as part of its digital transformation.

By Samantha Schwartz • Sept. 18, 2019

Papa John's Snapchat lens boosted pizza orders 25% for Valentine's Day

Snapcodes and an AR lens let users create pizza-themed pictures and order directly from the app.

By Robert Williams • Sept. 17, 2019

Yelp's new 'Connect' tool lets restaurants send targeted brand updates

In addition to offering eateries a way to directly share personalized events, deals and menu items, the review platform launched predictive wait times to its Waitlist feature.

By Alicia Kelso • Sept. 12, 2019

McDonald's acquires AI tech company Apprente

The chain will also form a global technology team, McD Tech Labs, which will help further support its future innovations. 

By Julie Littman • Sept. 10, 2019

Chowly and DoorDash partner for POS integration

The collaboration will let Chowly's restaurant partners use third-party delivery drivers while still taking orders through their native channels.  

By Alicia Kelso • Sept. 10, 2019

How 5 Bay Area restaurateurs are surviving rising operating costs

Real estate pressures and a chef shortage are forcing restaurants to find creative solutions — like covering workers' Uber rides and having chefs serve diners — to protect their bottom lines and retain talent.

By Rosie Bradbury • Sept. 3, 2019

Yelp personalizes app based on user lifestyle

Users can now tailor their search experience based on diet, accessibility concerns, food and drink categories and interest.

By Alicia Kelso • Aug. 27, 2019

TripAdvisor's Wi-Fi subscription could help restaurants mine diner data

TripAdvisor Wi-Fi Plus lets restaurants offer customers an opt-in for free internet in exchange for their contact information.

By Alicia Kelso • Aug. 22, 2019

Waitr debuts app redesign amid continued struggles

The new app comes as the platform's stock is on a downward swing and less than a month after its founder and CEO stepped down.

By Lauren Manning • Aug. 22, 2019

Does DoorDash's latest acquisition give it an edge in autonomous delivery?

The delivery platform bought Scotty Labs, a startup developing autonomous and remote-controlled vehicle technology. Terms of the deal were not disclosed.

By Emma Liem Beckett • Aug. 21, 2019

Domino's bolsters tech lead with new Innovation Garage

Over 100 workers will be tasked with technological development in the space, which features a fully functioning pizza theater to test ideas in a store setting.

By Alicia Kelso • Aug. 21, 2019

Starship food delivery robots to expand to 100 college campuses before 2022

The tech startup raised $40 million in a Series A funding round, helping it inch closer to its goal of reaching more than 1 million university students.

By Rosie Bradbury • Aug. 21, 2019