Technology: Page 16

  • Image of customer choosing food items
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    Shutterstock.com/MOLPIX

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    Sponsored by Esper

    Why restaurants need to start thinking like tech companies

    Rapid testing. Agile processes. Today’s leading restaurants look a lot like tech companies.

    Nov. 14, 2022
  • tim Hortons drive thru only
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    Courtesy of Tim Hortons
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    Tim Hortons offers Scan & Pay option for loyalty app

    Rewards members can pay for orders and earn or redeem rewards with a single scan if they link a credit card or Tim Card to the restaurant’s mobile app. 

    By • Nov. 11, 2022
  • RBI's Kylo digital food hall
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    Permission granted by Restaurant Brands International
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    RBI opens first virtual food hall in Miami, with plans for a second

    The concept, called Kylo, offers menus from Burger King, Popeyes and Firehouse Subs alongside local restaurant fare.

    By • Nov. 10, 2022
  • A promotional image for Taco Bell's in-app delivery service.
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    Courtesy of Taco Bell
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    Taco Bell adds in-app delivery with DoorDash

    The Mexican chain’s Fire Tier rewards members will first get access to the channel, which leverages the delivery giant’s driver fleet.

    By • Nov. 4, 2022
  • Car at restaurant drive-thru
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    Permission granted by Chris Cast, Presto
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    Sponsored by Presto

    6 questions to evaluate drive-thru voice automation technologies

    The creative use of enterprise-grade automation and optimization solutions can help restaurants meet macroeconomic challenges head-on.

    Oct. 31, 2022
  • A promotional image of one of Starbucks' AmazonGo Locations
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    Courtesy of Starbucks
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    Starbucks unionization efforts

    Starbucks inside NYC Amazon Go files for union election

    Recent election filings indicate the campaign is regaining organizing momentum, which slowed this summer, union sources told Restaurant Dive.

    By • Oct. 28, 2022
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s CEO says affordable digital channels will help chain face recession

    Value offerings, especially via online and delivery channels, helped diners tolerate Q3 price hikes of 10% year-over-year, Chris Kempczinski told investors.

    By • Oct. 27, 2022
  • DoorDash in-app reservation Los Angeles screenshot
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    Permission granted by Emma Beckett
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    DoorDash is testing in-app reservations

    Expedite found New York-area diners can book restaurant reservations in DoorDash’s app. Restaurant Dive found the feature is also live in Chicago, and booked a table in Los Angeles.

    By , • Oct. 25, 2022
  • The TikTok logo on a phone.
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    Drew Angerer/Getty Images via Getty Images
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    Study: 53% of millennial TikTok users visited a restaurant after seeing it on the app

    MGH Restaurants called the app “a restaurant marketer’s dream,” as visually appealing foods drive visits and induce customers to travel farther than normal.

    By • Oct. 25, 2022
  • An image of a smartphone highlighting Yelp's veteran-owned business attribute
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    Permission granted by Yelp
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    Yelp adds searchable ‘veteran-owned’ tag for businesses

    The feature’s launch follows a 101% spike in search rates for veteran-owned concepts year over year in Q3.

    By • Oct. 25, 2022
  • Woman infront of kiosk.
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    Shutterstock.com/frantic00

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    Sponsored by Esper

    How to avoid 5 self-ordering kiosk mistakes

    Be sure to avoid these critical innovation bottlenecks on your self-ordering kiosk journey.

    Oct. 24, 2022
  • Two people are seated at a bar. A bartender uses a mobile device to scan a one of the customer's credit card while smiling.
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    Permission granted by Square
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    Sponsored by Square

    Increase F&B sales with tableside ordering

    How one restaurant added tableside ordering and increased alcohol sales by 22%.

    Oct. 24, 2022
  • Gopuff
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    Courtesy of Gopuff
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    Job cuts continue as Gopuff restructures

    The recent layoffs, which hit the customer service team, follow a string of layoffs by restaurant and food delivery tech companies.

    By Catherine Douglas Moran • Oct. 21, 2022
  • An image of a red vending machine that serves burgers.
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    Courtesy of RoboBurger
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    RoboBurger secures $10M investment to support growth

    The funds from Promethean Investments will help RoboBurger, which opened a pop-up in March, scale production of its second-generation cooking robot.

    By • Oct. 20, 2022
  • Raising Cane's 3 finger combo with a drink
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    "Raising Cane's 3 Finger Combo" by Shoshanah is licensed under CC BY 2.0
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    How chicken chain Raising Cane’s scaled and modernized

    The leadership at Raising Cane’s knew that in order to keep growing successfully, they would need to ditch paper processes and legacy systems.

    By Lindsey Wilkinson • Oct. 20, 2022
  • An image of a Taco Bell sign that says "grab a chalupa and a charge."
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    Permission granted by ChargeNet Stations
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    Taco Bell franchisee adding EV charging stations to 120 units

    Diversified Restaurant Group, through a partnership with ChargeNet Stations, has installed an electric vehicle charging station at a Bay Area Taco Bell. 

    By • Oct. 19, 2022
  • Two characters from Stranger Things as part of a Domino's partnership
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    Courtesy of Domino's
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    Inside Domino’s recipe for success with ‘Stranger Things’ fanatics

    At Advertising Week, executives laid out how a campaign centered on a “mind ordering” app paid off despite an average response from a general audience.

    By Peter Adams • Oct. 18, 2022
  • Female scanning boxes
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    Permission granted by Zebra Media Library
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    Sponsored by Avery Dennison

    5 ways QSRs can use RFID solutions to meet today’s challenges

     Improve ingredient tracing with RFID. Learn how QSRs are using RFID technology to improve food safety.

    Oct. 17, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
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    Permission granted by Square
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    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 17, 2022
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Will Toast achieve profits next year?

    Restaurant payments company Toast may be on a path to profitability by the third quarter of next year, Mizuho Americas analysts predicted this week.

    By Caitlin Mullen • Oct. 12, 2022
  • A picture of a white delivery robot with an orange Grubhub logo on the side
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    Courtesy of Gruhbub/PRNewswire
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    Grubhub, Starship deploy delivery bots across 5 college campuses

    Over 170,000 students have access to food delivery through this integration, and more colleges are expected to launch the service later this year.

    By • Oct. 12, 2022
  • A gray four-door SUV marked as a Motional driverless vehicles is parked in front of a wood-sheathed restaurant with outdoor seating.
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    Courtesy of Motional
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    Uber and Motional to roll out autonomous ride-hail and delivery services in US cities

    AV developer Motional, which also works with Lyft, announced a 10-year agreement with Uber on Thursday. The partnership’s first driverless rides are slated for later this year.

    By Dan Zukowski • Oct. 10, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
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    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 10, 2022
  • Revamped Jamba smoothie-making robot
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    Permission granted by Jamba by Blendid
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    Jamba gives smoothie robot human-esque makeover

    The first revamped bot debuted at the Ackerman Student Union on UCLA’s campus in Los Angeles, and will soon roll out to more locations.

    By • Oct. 6, 2022
  • An image provided by Goodcall showing the digital avatars for the different voices their phone automated system is capable of using.
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    Permission granted by Goodcall
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    Automated phone tech may ease restaurant labor, boost consistency

    Robotic answering services promise increased reliability and ticket sizes, but customer adoption remains low.

    By • Oct. 6, 2022