Operations: Page 83


  • Flickr image of Taco Bell
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    "Taco Bell" by Mike Mozart is licensed under CC BY 2.0
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    Yum Brands suspends buyback program to free up cash for franchisees

    The restaurant group said its franchisees have experienced "significant" store closures and reduced store-level operations due to the coronavirus outbreak. As of March 18, about 7,000 Yum restaurants are closed globally. 

    By Alicia Kelso • March 25, 2020
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    Amber Boutwell, Punch Bowl Social
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    Punch Bowl Social faces foreclosure

    Cracker Barrel, which previously bought a $140 million non-controlling stake in the company, says it won't provide any additional financial resources. 

    By Updated March 25, 2020
  • Homeroom Restaurant in Oakland, California Explore the Trendline
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    Permission granted by Homeroom
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    Trendline

    Independent restaurants

    Dining room refreshes, menu innovation and other unique offerings can help independents stand out from competitors, win new customers and keep existing ones coming back. 

    By Restaurant Dive staff
  • Burger King’s biggest franchisee reverses decision to cut staff pay 10%

    Hourly reductions will only apply to staff above store-level workers and CEO Dan Accordino will forgo his salary for three months, Carrols told employees in a memo.

    By Updated March 25, 2020
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    National Restaurant Association Show 2019
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    National Restaurant Association Show is canceled

    The industry's largest trade show will not be rescheduled — a move that could have devastating consequences for foodservice vendors that plan their marketing budgets around the event.

    By March 24, 2020
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    Jessica Dumont/Restaurant Dive
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    Grocers step up to hire restaurant workers sidelined by coronavirus

    The two industries are forming creative partnerships as grocers' hiring needs accelerate and restaurants close down their dining rooms.

    By Sam Silverstein • March 24, 2020
  • Restaurant sales could slump 20% in next 12 months, Moody's says

    This outlook is more positive for the second half of the year, when state-mandated shutdowns are predicted to lift, but brands may face challenges around insufficient labor, reduced consumer income and permanent closures.  

    By Lauren Manning • March 24, 2020
  • 101 North in Westlake Village, California, offering curbside pickup during coronavirus outbreak
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    Permission granted by 101 North Eatery & Bar
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    Curbside service and cocktails: How a full-service restaurant is staying open during coronavirus

    Southern California restaurant 101 North has turned to curbside pickup, delivery, cocktail kits and selling items from its kitchen to maintain revenue while its dining room is closed.

    By March 24, 2020
  • McDonald's to shutter all stores in UK, Ireland

    The chain's 1,270 locations in this region will no longer offer drive-thru and delivery, and employees at corporate-owned restaurants will be paid for scheduled shifts through April 5.

    By March 23, 2020
  • Domino's worker
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    Courtesy of Domino's
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    Domino's, Papa John's ramp up hiring amid slew of industry layoffs

    Domino's plans to hire 10,000 while Papa John's wants to hire 20,000 and Pizza Hut is looking to add 30,000 following increased demand for pizza delivery during the coronavirus outbreak. 

    By Updated March 23, 2020
  • McDonald's reportedly pushed against sick leave provision in coronavirus package

    The chain is concerned the package — which requires companies with 50 to 500 employees to give workers two weeks paid sick leave — will hurt its franchisee profitability, according to Business Insider. 

    By March 19, 2020
  • Union Square Hospitality Group lays off 80% of staff over coronavirus closures

    After shuttering all of its restaurants on March 13, the company laid off 2,000 employees, joining a handful of other fine-dining groups that have cut staff over the last week.

    By March 19, 2020
  • NRA predicts $225B loss for restaurants, urges federal economic aid

    The association is pushing for a $145 billion restaurant and food service recovery fund to pay employees and help operations, as well as assistance that allows businesses to defer mortgage, lease and loan obligations.

    By Lauren Manning • March 19, 2020
  • &pizza employees (used for 3/18 profile on coronavirus response)
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    Permission granted by &pizza
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    &pizza's coronavirus response plan: Pay workers more, not less

    As restaurants across the country lay off workers in droves, the Washington, D.C.-based pizza chain has raised hourly pay $1 and is developing plans to keep staff fully employed even if its stores temporarily close. 

    By March 18, 2020
  • Millions of restaurant workers could lose their jobs due to dine-in closures

    About 7.4 million leisure and hospitality workers may lose their jobs following restaurant and bar closures from 12 states and Washington, D.C. — numbers that will only grow. 

    By March 18, 2020
  • Chipotle tackles social distancing with virtual hangouts on Zoom
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    Permission granted by Chipotle
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    Chipotle tackles social distancing with virtual hangouts on Zoom

    As the novel coronavirus keeps people apart, the burrito chain is hosting online events to bring them together, with guests like Colton Underwood from "The Bachelor."

    By Robert Williams • March 17, 2020
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    Retrieved from McDonald's on July 02, 2019
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    McDonald's suspends dine-in operations at corporate stores

    The fast food chain is encouraging franchisees to do the same and shift to drive-thru, takeout and delivery as COVID-19 continues to spread. 

    By March 17, 2020
  • States are mandating restaurant closures. Here's 3 ways brands can prepare.

    Whether a restaurant is closing just its dining rooms or halting operations completely, lease agreements, perishable inventory and off-premise strategy will need to be assessed to weather COVID-19's impact. 

    By March 16, 2020
  • Starbucks Reserve Roastery in Chicago, Feb. 2020
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    Natalie Koltun/Restaurant Dive
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    Starbucks, Chick-fil-A lead charge in shift to off-premise only operations nationwide

    Sweetgreen also eliminated dine-in seating, while Taco Bell has closed dining rooms in its company-operated stores as chains rapidly shift operations in response to COVID-19.

    By Updated March 16, 2020
  • Inspire Brands acquires 22 Buffalo Wild Wings from franchisee

    Along with ICV Partners' $130 million acquisition of Diversified Restaurant Holdings, the company sold 22 Buffalo Wild Wings units to the restaurant holding company. 

    By Alicia Kelso • March 13, 2020
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    Hy-Vee
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    Hy-Vee to replace Market Grilles with Wahlburgers

    The company's 21 full-service restaurants will transition to the popular burger brand by this summer.

    By Krishna Thakker • March 13, 2020
  • Chipotle delivery tracker and tamper proof packaging
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    Permission granted by Chipotle
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    Chipotle offers free delivery, tamper-proof packaging in response to COVID-19

    Customers will also be able to leave special instructions for delivery to limit contact.  

    By March 13, 2020
  • Starbucks sustainable cups
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    Courtesy of Starbucks
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    Starbucks US could switch to pickup, delivery orders as COVID-19 spreads

    Operations are continuing as normal, but CEO Kevin Johnson said stores in the U.S. and Canada could limit seating, enable mobile order-only scenarios for pickup or delivery or only keep drive-thrus open. 

    By March 12, 2020
  • Taco Bell sign about breakfast burritos
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    Permission granted by Taco Bell
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    Taco Bell fires latest shot in breakfast wars with new burrito menu

    The QSR has rapidly launched several items this year, with these burritos becoming a permanent addition complementing LTOs like its Triplelupa and Nacho Fries. 

    By March 12, 2020
  • Mobile pickup is 2.4 times faster than other channels

    But 33% of diners believe drive-thru is fastest during peak times and nearly half of diners surveyed in a Rakuten Ready study said drive-thru is their preferred ordering method.  

    By Lauren Manning • March 11, 2020
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    Retrieved from McDonald's on July 25, 2019
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    McDonald's corporate stores offer quarantined workers 2 weeks paid leave

    Labor advocacy group Fight for $15 wants the company to do more and issued a list of demands, including paid sick leave for all employees and better training on cleaning standards.

    By March 11, 2020