Operations: Page 68
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Permission granted by Wendy's
Wendy's digital sales momentum grows with delivery expansion during Q2
While a majority of the mix was from delivery orders, the chain expects its newly launched loyalty program to boost mobile ordering.
By Julie Littman • Aug. 5, 2020 -
Retrieved from Wendy's on March 02, 2020
Wendy's breakfast makes up 8% of US Q2 sales
Despite being the most challenged daypart during the pandemic, the chain reported strong margins and sales growth, and plans to invest $15 million to advertise the menu during the last half of 2020.
By Julie Littman • Aug. 5, 2020 -
NRA: 55% of restaurants can't access second PPP loan under Senate plan
The association is urging Congress to lower the proposed Heals Act revenue loss threshold, which determines a business' eligibility for a second loan, from 50% to 20%.
By Emma Liem Beckett • Aug. 4, 2020 -
Courtesy of Wawa
Wawa to open first freestanding drive-thru by year-end
As it prepares for a post-COVID-19 world, the convenience store known for its sub sandwiches expects to start selling combos and value meals at the new Pennsylvania location.
By Alicia Kelso • Aug. 3, 2020 -
Texas bars could reopen as restaurants under modified licensure rules
Establishments could qualify as restaurants if alcoholic beverages made up less than 51% of their sales since April 1, per the Texas Alcoholic Beverage Commission.
By Julie Littman • Aug. 3, 2020 -
12 North Carolina McDonald's restaurants fined for alleged child labor law violations
It’s not uncommon for fast food chains to face allegations of such missteps, and others like Qdoba, Chipotle and Wendy's have paid similar fines in the past year.
By Katie Clarey • July 31, 2020 -
Pret A Manger shutters 17 stores in Boston and Chicago
With more Americans working remotely, the chain, which dropped sales by 87% YTD, has shifted its focus to offering group meals for pickup and delivery and plans to launch order ahead.
By Julie Littman • July 31, 2020 -
47% of operators say moving to online ordering is their biggest challenge
This is particularly true for the majority of fine dining and upscale restaurants that didn't offer online ordering prior to the novel coronavirus outbreak, according to an Upserve survey.
By Alicia Kelso • July 30, 2020 -
California Pizza Kitchen files for bankruptcy
The company, which expects to emerge from Chapter 11 proceedings in less than three months, filed for bankruptcy as part of its agreement with lenders that will help it equitize a vast majority of its debt.
By Julie Littman • July 30, 2020 -
Dunkin' may shutter 800 US stores by year's end
More than 50% of these closures are in Speedway c-stores that were previously announced in February, but the chain says all places on the chopping block are in "low-volume sales locations."
By Emma Liem Beckett • July 30, 2020 -
McDonald's to exit more than 100 Walmart stores
The fast food giant plans to close 200 under-performing outlets, more than half of which are located inside Walmart locations.
By Jessica Dumont • July 29, 2020 -
Wingstop reports best quarter since IPO in 2015
The company's digital strategy, which included free delivery promotions and opening ghost kitchens, helped the chain boost its digital transactions to nearly 64% of sales during Q2.
By Julie Littman • July 29, 2020 -
Breakfast continues to drag McDonald's sales
Much like other QSRs, a lack of commuters significantly impacted McDonald's morning daypart, but the chain plans to invest in the growing segment coming out of the pandemic.
By Julie Littman • July 29, 2020 -
McDonald's drive-thrus allowed its US restaurants to largely stay open
Drive-thru business made up 90% of McDonald's U.S. sales during Q2 2020, which is helping those markets recover more quickly.
By Julie Littman • July 28, 2020 -
DoorDash partners with fintech BlueVine to process PPP applications for merchants
Nearly 200 restaurant owners have collectively received more than $6 million in PPP loans through the collaboration since late April. Most recipients are independent restaurants.
By Emma Liem Beckett • July 28, 2020 -
Papa John's is hiring 10K more employees
This will bring the pizza chain's recent hiring blitz to 30,000 total new positions, a move that follows robust same-store sales growth in June.
By Emma Liem Beckett • July 27, 2020 -
NRA urges local leaders to keep restaurants open
In a letter to governors and mayors, the National Restaurant Association writes that "bad actors" do not represent the industry and closing restaurants down again hinders its recovery.
By Julie Littman • July 27, 2020 -
Dunkin' creates new chief digital officer role as it doubles down on tech, mobile offerings
The position oversees digital marketing and media, consumer insights and IT transformation — areas seeing growing demand under the pandemic.
By Peter Adams • July 24, 2020 -
Retrieved from Unsplash.
Coronavirus has already shuttered 16K restaurants, Yelp says
As restaurants grapple with trying to stay in business, Yelp's latest data shows that in states like Florida and Texas, a 50% rise in consumer interest in dining out in May preceded COVID-19 outbreaks in June.
By Alicia Kelso • July 23, 2020 -
Courtesy of Chipotle
Chipotle surpasses $1B in digital sales despite same-store sale declines
Digital sales skyrocketed 216% to $829.3 million during Q2, revealing a bright spot for the company despite its first drop in same-store sales in several years.
By Julie Littman • July 23, 2020 -
Permission granted by Wendy's
Wendy's launches loyalty program as part of digital growth
The initiative, which will reward customers no matter how they order, is part of the chain's plans to make digital sales 10% of overall sales by 2024.
By Julie Littman • July 22, 2020 -
Permission granted by Huddle House
Strong franchisee relationships key to restaurant chain survival
From hosting daily calls to providing need-to-know information, restaurants are working closely with operators to adapt to market changes as the pandemic progresses.
By Julie Littman • July 22, 2020 -
Permission granted by Uber Eats
Uber Eats adds benchmarking data to Manager app
The delivery company's service will now provide information that allows restaurants to compare their operations to others in the area.
By Julie Littman • Updated Dec. 21, 2020 -
96% of restaurants require staff to wear masks
Restaurants are increasingly mandating employee temperature checks, requiring staff to wear gloves and installing plexiglass shields, says Black Box Intelligence, but these features can be costly while sales are down.
By Alicia Kelso • July 20, 2020 -
Pandemic helped grow Domino's US same-store sales 16.1%
The pizza chain had its best quarter in the last nine-plus years, driven by an increase in food delivery and digital orders, which made up almost 75% of domestic sales.
By Julie Littman • July 16, 2020
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