Marketing: Page 2


  • Wendy's is adding English muffin sandwiches to its breakfast menu on Aug. 22.
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    Courtesy of Wendy's
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    Wendy’s to spend $55M on breakfast ads

    The burger chain hopes the marketing push will boost North American sales in the daypart to $6,000 a week per restaurant.

    By Feb. 15, 2024
  • A steak meal with wine from Smokey Bones
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    Courtesy of Smokey Bones
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    Smokey Bones revamps loyalty program

    Members now receive five points for every dollar spent compared to one point, accelerating the rate in which points are accrued. 

    By Feb. 9, 2024
  • Homeroom Restaurant in Oakland, California Explore the Trendline
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    Permission granted by Homeroom
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    Trendline

    Independent restaurants

    In an industry built on in-person interactions and long-term relationships with customers, the pandemic has dealt a serious blow to independent operators, but many have pivoted and found new ways to reach diners.

    By Restaurant Dive staff
  • An image of a couple holding hands in the background with red roses in the foreground
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    kieferpix via Getty Images
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    Opinion

    What restaurants need to know about Valentine’s Day BOGO, marketing and menu items

    Last year’s holiday drove a 34% lift in restaurant food sales compared to the daily average for the year, a boost operators can recreate, writes Julie Gregg, director of market insights and competitive intelligence at Toast.

    By Julie Gregg • Feb. 8, 2024
  • A person holds a smartphone that displays Burger King's AI Whopper experience.
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    Courtesy of Burger King
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    How Burger King’s AI-generated Whoppers reflect the brand’s heritage

    CMO Pat O'Toole explains how the brand leaned into the buzzy tech with a focus on customized orders in an experience created by Media.Monks.

    By Chris Kelly • Feb. 8, 2024
  • A hand holds a smartphone with Sweetgreen's loyalty program on the screen
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    Permission granted by Sweetgreen
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    Sweetgreen adds annual loyalty subscription for $100

    Enrollment in the company’s rewards program was up 25% during the back half of 2023, and an annual option could further accelerate membership growth.

    By Feb. 2, 2024
  • The Starbucks company logo on a glass door.
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    Justin Sullivan/Getty Images via Getty Images
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    Starbucks says ‘misperceptions’ of Middle East stance dragged US traffic

    Visits to the coffee chain took a hit last quarter after customers called for a boycott of the brand when it sued Workers United over social media posts concerning Palestine.

    By Feb. 2, 2024
  • An image of a Starbucks sign
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    Courtesy of Starbucks
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    Starbucks to capitalize on record loyalty membership with app improvements

    Starbucks Reward members spent more than ever during Q1 2024, as the company looks to incentivize further patronage with greater personalization.

    By Bryan Wassel • Feb. 1, 2024
  • McDonald's mascot Hamburglar's Burgercuda car
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    Courtesy of McDonald's USA
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    McDonald’s Hamburglar hits the road in getaway vehicle for menu revamp

    Consumers can keep an eye for a custom Burgercuda muscle car for the chance to win gift cards and mascot-themed merchandise.

    By Peter Adams • Jan. 31, 2024
  • A promotional picture of IHOP's chocolate strawberry pancakes.
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    Courtesy of IHOP
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    IHOP launches pancake of the month deal

    The chain will offer a new pancake LTO every month, and loyalty members who partake are eligible for significant rewards.

    By Jan. 29, 2024
  • A photograph of a Potbelly sandwich shop sign.
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    Andrew Burton via Getty Images
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    Potbelly expands loyalty redemption options

    The sandwich chain added dessert and side items to its redemption options and implemented spend-based tiers in its rewards platform. 

    By Jan. 23, 2024
  • Taco Bell's Las Vegas Live Mas Live event will preview new products and partnerships for 2024
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    Permission granted by Taco Bell Corp.
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    Taco Bell stages Las Vegas fan experience ahead of Super Bowl LVIII

    A gathering in the style of tech conferences will preview new products and partnerships coming in 2024, all against a big game backdrop.

    By Peter Adams • Jan. 12, 2024
  • An image of Papa Johns sign on a store
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    Courtesy of Papa Johns
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    How Papa Johns plans to boost margins, store-level profitability

    The second phase of the pizza chain’s Back to Better initiative will focus on a new nationwide marketing strategy, development incentives for franchisees and supply chain improvements in North America.

    By Jan. 10, 2024
  • A promotional image for Taco Bell's new vegetarian combo deal.
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    Courtesy of Taco Bell
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    Taco Bell expands value menu

    In a bid to boost value and increase digital engagement, Taco Bell is adding six value items and a veggie combo.

    By Jan. 8, 2024
  • Kits that allow consumers to make Taco Bell items in their own home kitchen.
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    Courtesy of Kraft Heinz
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    Kraft Heinz partners with Taco Bell on kits bringing restaurant chain’s offerings to the home

    The offerings — the first of several Taco Bell at Home innovations planned for this year by the long-time collaborators — will be sold at Walmart.

    By Christopher Doering • Jan. 4, 2024
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    LeoPatrizi via Getty Images
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    Deep Dive

    Personalization will rule restaurant loyalty programs in 2024

    Major chains are using real-time consumer data and artificial intelligence to provide more personalized perks, which may grow engagement even as diners’ emotional attachment to brands dips. 

    By Danielle McLean • Jan. 4, 2024
  • A Starbucks worker pours a beverage into a cup meant to represent a customer's personal drinkware.
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    Courtesy of Starbucks
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    Starbucks will accept diners’ personal mugs for drive-thru, app orders

    The chain has implemented new equipment and standardized its process for fulfilling personal cup orders following a 200 drive-thru-store test last year. 

    By Jan. 3, 2024
  • Chipotle logo recreated in Strava app
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    Courtesy of Chipotle
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    Chipotle curates workouts on Strava to support New Year’s resolutions

    Fitness enthusiasts can run or walk various route segments on Strava that end at Chipotle restaurants for a chance to win free Lifestyle Bowls.

    By Aaron Baar • Jan. 2, 2024
  • a Burger King burger and a person's face being scanned by facial recognition tech
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    Retrieved from Burger King Brazil on December 21, 2023
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    Burger King turns hangovers into discounts with facial recognition

    In the tradition of its “Whopper Detour” and “Burn that Ad” campaigns, the chain’s latest stunt uses mobile technology to drive engagement.

    By Chris Kelly • Dec. 21, 2023
  • 7-Eleven
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    Retrieved from 7-Eleven.
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    How c-stores are using food, merch and more to boost holiday traffic

    Whether it’s festive coffees, ugly sweaters or even a seasonally themed pic from Wally’s photo booth, c-stores are taking a variety of approaches to engaging customers.

    By Christine Blank • Dec. 19, 2023
  • Inside a Papa Johns location
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    Permission granted by Papa Johns
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    Papa Johns taps The Martin Agency, Carat in agency shakeup

    Both shops pitched the pizza chain on insight-driven strategies that can drive cultural relevance and improve areas like targeting and loyalty.  

    By Chris Kelly • Dec. 13, 2023
  • Pizza Hut launches “Reverse Delivery” doormat to award pizza to delivery drivers.
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    Courtesy of Pizza Hut
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    Pizza Hut celebrates delivery drivers with QR code doormat and free pizza

    Delivery drivers who see the Reverse Delivery doormat displayed on a doorstep can scan the QR code to receive a courtesy pizza.

    By Jessica Deyo • Dec. 11, 2023
  • A Domino's branded plow in the snow
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    Courtesy of Domino's Pizza
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    Q&A

    Why Domino’s is awarding half a million dollars in snow plowing grants

    Chief Brand Officer Kate Trumbull explained how the chain’s latest effort shows off an "experienced by few, seen by many" ethos.

    By Chris Kelly • Dec. 4, 2023
  • Happy friends cheering for their team while watching sports game on TV in a bar.
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    Drazen Zigic via Getty Images
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    Sponsored by DIRECTV FOR BUSINESS

    Make your restaurant the entertainment go-to place with DIRECTV FOR BUSINESS

    Ensure your restaurant is set up to keep your guests coming back week after week, season after season.

    Dec. 4, 2023
  • Influencer Kerwin Frost poses with McDonald's Happy Meal
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    Courtesy of McDonald's
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    McDonald’s reinvents McNugget Buddies for streetwear-minded adults

    For its latest nostalgia play, the chain teamed with multifaceted artist and influencer Kerwin Frost to put a new spin on the iconic collectibles.

    By Chris Kelly • Nov. 30, 2023
  • A promotional image of Subway's footlong chocolate chip cookies.
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    Courtesy of Subway
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    Subway will bring footlong cookie to permanent menu

    When the sandwich chain debuted the oblong dessert at a Miami “Cookieway” pop-up last year, supply ran out in less than two hours.

    By Nov. 29, 2023