Delivery: Page 6

  • A bicycle delivery person in a city checking an address on a mobile app.
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    South_agency/E+ via Getty Images
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    Judge grants temporary injunction against NYC delivery driver pay rule

    The wage rule requires delivery firms to pay workers $19.96 an hour by 2025, the latest development in regulatory battles between aggregators and the city.

    By • Updated July 10, 2023
  • An image of a woman preparing bags for takeout in a restaurant
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    Dejan_Dundjerski via Getty Images
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    NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months

    A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association. 

    By • June 29, 2023
  • Screenshots of DoorDash's updated Dasher features
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    Permission granted by DoorDash
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    DoorDash adds hourly pay option for drivers

    The company’s driver app also includes the ability for couriers to complete an order that will take them to their designated delivery areas. 

    By • June 28, 2023
  • An image of DoorDash rewards for stores
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    Permission granted by DoorDash
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    DoorDash enhances merchant platform with store rewards

    The latest additions for merchants also include personalized growth recommendation and and enhanced Storefront features. 

    By • June 28, 2023
  • DoorDash screenshots
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    Permission granted by DoorDash
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    DoorDash launches biggest app update in its history

    New consumer features include a universal search bar, multiple carts, bottom navigation tabs and the ability to use SNAP/EBT online payments for groceries.

    By • June 28, 2023
  • Domino's Pinpoint Delivery
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    Courtesy of Domino's Pizza
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    Domino’s delivers anywhere on the map with latest tech innovation

    Pinpoint Delivery leverages Google Maps to evolve the chain's groundbreaking Hotspots feature and will be promoted via an integrated campaign.

    By Chris Kelly • June 20, 2023
  • A photograph of chicken sliders from IHOP's virtual brand TenderFix
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    Permission granted by Nextbite
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    C3 founder Sam Nazarian buys Nextbite

    Nextbite’s delivery-only brands, and its partnerships with restaurants like IHOP and Nathan’s Famous, will continue under SBE Hospitality’s umbrella.

    By • Updated June 14, 2023
  • An image of a laptop with Grubhub's website.
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    Brandon Bell via Getty Images
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    Grubhub cuts 15% of staff

    The layoffs come six months after rival DoorDash eliminated 1,250 positions, and follow rising operating and staffing costs, CEO Howard Migdal said.

    By • June 12, 2023
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    Astrid Stawiarz via Getty Images
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    New York City will raise delivery wages to $19.96 in 2025

    This sizable raise for the Big Apple’s couriers follows industry opposition, and is $4 less per hour than the city’s first proposed delivery wage floor.

    By • June 12, 2023
  • An image of the website of Hooters virtual food hall
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    Retrieved from Hooters of America on June 08, 2023
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    Hooters creates digital food court for 3 virtual brands

    The casual chain plans to expand this portal with additional concepts and new menu options in the future. 

    By • June 8, 2023
  • An Uber Eats order is handed to an end customer.
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    Courtesy of Uber
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    Uber Eats offers restaurants $10K grants to switch to sustainable packaging

    The company has also teamed with Green Paper Packaging to offer U.S. merchants a 35% discount on sustainable packaging products.

    By • June 8, 2023
  • A exterior image of a Homewood Suites by Hilton.
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    Courtesy of Homewood Suites by Hilton
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    Grubhub to offer food delivery at roughly 500 Homewood Suites by Hilton

    With this partnership, Grubhub gains access to a new, captive consumer base and Homewood Suites locations without dining establishments can offer guests food from local restaurants. 

    By • June 8, 2023
  • An image of a woman ordering from a restaurant website.
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    grinvalds via Getty Images
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    Report: Diners who order off restaurant websites tip better, order more often

    These digital customers are more likely to be loyalty members, Paytronix found, and have less time between repeat orders than third-party customers. 

    By • June 5, 2023
  • One of Serve Robotics' delivery robots.
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    Courtesy of Serve Robotics
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    Serve Robotics, Uber Eats will deploy up to 2K delivery robots

    Over 200 restaurants in the Los Angeles market already use Serve’s robots to complete deliveries, which the company claims can reduce air pollution.

    By • May 31, 2023
  • Papa Johns Cool Ranch Papadia sandwiches in various packaging and contexts.
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    Courtesy of Papa Johns
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    Papadia LTO has boosted same-store sales, report Papa Johns franchisees

    The Doritos Cool Ranch Papadia, which launched in May, led to a sales mix of about 10% during the first three weeks of the launch, a BTIG report shows. 

    By • May 30, 2023
  • An image of Grubhub's restaurant portal.
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    Courtesy of Grubhub
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    Grubhub adds customer insights, other features to restaurant portal

    The Grubhub for Restaurants portal now includes customer insights, self-serve refund requests and an easier way to handle photo shoot access. 

    By • May 19, 2023
  • An image of an Amazon Echo device using Uber Eats
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    Courtesy of Uber Eats
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    Uber Eats expands voice order tracking with Amazon Alexa

    The food delivery aggregator initially added voice integrations with Google Assistant and Apple’s Siri last year.

    By • May 8, 2023
  • An image of one of Wienerschntizel's new ghost kitchen units.
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    Courtesy of Wienerschnitzel
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    Wienerschnitzel tests new markets with ghost kitchens

    Three new ghost kitchens will help gauge brand reception in markets like Georgia, which is over 500 miles from the nearest Wienerschnitzel store. 

    By • May 4, 2023
  • A delivery robot crosses a busy street.
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    Carlos Osorio/AP

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    Deep Dive

    Why delivery robots face a regulatory ‘nightmare’

    Laws for sidewalk-roaming bots have taken hold across states. But variances in each bill complicate the industry's expansion plans.

    By Max Garland • May 3, 2023
  • An OOH ad for a DoorDash x McDonald's campaign
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    Courtesy of DoorDash
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    Column

    Campaign Trail: DoorDash proves McDonald’s food is iconic — even in motion

    No Fixed Address reduced the Big Mac and McMuffin to their essential elements for a print and out-of-home effort that ran in Canada.

    By Chris Kelly • April 28, 2023
  • An image of the top of a silver car that contains a rectangular logo with a red square and blue square.
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    Brandon Bell via Getty Images
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    Domino’s delivery drags on strong pricing and carryout

    With carryout growing, Domino’s plans to revamp its loyalty program to strengthen takeout options while creating value across channels.

    By • April 28, 2023
  • A Grubhub worker and a JOCO bike.
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    Courtesy of Grubhub
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    Grubhub will offer monthly e-bike credits to 500 NYC delivery workers

    Grubhub and e-bike rental platform JOCO say their joint bike rental credit program could improve fire safety in the Big Apple, where 11 people have died in e-bike battery-related fires in 16 months.

    By • April 27, 2023
  • The storefront of an Insomnia Cookies bakery is pictured in East Lansing, Michigan on October 22, 2014.
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    "E Lansing Insomnia Cookies" by Infrogmation of New Orleans is licensed under CC BY 2.0
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    Insomnia Cookies served class-action suit over alleged unpaid wages

    Class- and collective-action claims have led to costly settlements for food service companies in recent years, particularly where delivery work is involved.

    By Ryan Golden • April 25, 2023
  • An image showing various food items and brand packaging from LankyBox Kitchen.
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    Courtesy of Virtual Dining Concepts
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    Chuck E. Cheese will serve LankyBox Kitchen in-store

    The eatertainment chain will serve some of its virtual brand’s food in brick-and-mortar locations for a limited time, along with branded packaging and select awards and tokens.

    By • April 25, 2023
  • Branded DeliverZero containers with food in them on a table.
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    Permission granted by DeliverZero
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    Uber Eats partners with DeliverZero for its first reusable takeout packaging pilot in US

    New Yorkers can add reusable containers to their food orders at select locations for $1, as delivery firms pilot resuable packaging partnerships.

    By Katie Pyzyk • April 25, 2023