Global food delivery companies struggle to reach profitability

Shares of Chinese delivery giant Meituan Dianping have dropped more than 20% since September, as the company drives sales in exchange for profit. 

By Alicia Kelso • Nov. 26, 2018

Waitr goes public following acquisition by Landcadia

The 5-year-old company has focused on small and mid-sized markets in the southeast U.S., proving it still has plenty of room to grow even in a tightening delivery field.

By Kristine Sherred • Nov. 19, 2018

Panera intensifies breakfast competition by adding delivery

The fast casual giant, which began delivery in 2014, announced it will add breakfast delivery to 381 cafes for orders of $5 or more. 

By Alicia Kelso • Nov. 19, 2018

Do grocers need a separate service for online prepared foods?

E-commerce provider Mercatus teamed up with DoorDash to help deliver fresh meals and catered foods.

By Jeff Wells • Nov. 19, 2018

Famous Dave's explores virtual kitchen models

The company is scouting locations in California and Minneapolis that would be dedicated solely to catering and delivery. 

By Alicia Kelso • Nov. 16, 2018

Will Uber's rewards program be enough to create delivery loyalty?

The company is rolling out a tiered loyalty system, which is applicable to both its ride-hailing and food delivery services, to nine U.S. cities.

By Alicia Kelso • Nov. 15, 2018

Brazil's leading delivery app iFood snags $500M

Processing nearly 400,000 orders per day, the app and its parent company Movile try to differentiate themselves from competitors by offering analytics, an online marketplace and financial services products.

By Kristine Sherred • Nov. 15, 2018

Chick-fil-A launches nationwide delivery with DoorDash

The chain began testing the service in select markets in 2017, and is also experimenting with locations specifically designed for delivery fulfillment only. 

By Alicia Kelso • Nov. 14, 2018

Will Slice's deal with TripAdvisor even the playing field for independent pizzerias?

Customers can now order from the nearly 11,000 regional pizza shops in the online ordering app's network directly from TripAdvisor’s website.

By Alicia Kelso • Nov. 8, 2018

Starbucks' delivery expansion in China may not translate so easily in the U.S.

The company announced it is expanding delivery to 1,100 China stores through its partnership with Alibaba. 

By Alicia Kelso • Nov. 7, 2018

SoftBank bets big on Zume's 'baking on the way' technology

The robotic pizza preparation startup has secured $375 million in funding from the bank, which is expected to bring its valuation to about $2.25 billion. 

By Alicia Kelso • Nov. 5, 2018

Are off-premise channels a silver bullet for the casual dining segment?

Restaurants have experienced declining sales for the past decade, but delivery, catering and carryout are yielding positive results for major chains.

By Alicia Kelso • Nov. 5, 2018

On-demand delivery startup Deliv secures $40M in funding

The new round raised the company's valuation to several hundred million dollars and offers further evidence of investors' growing interest in the food delivery scene. 

By Jessica Dumont • Oct. 31, 2018

Venture capitalists are investing big in delivery, but will third parties last?

About $3.5 billion has been poured into food and grocery delivery firms this year, but restaurant brands are making inroads of their own. 

By Alicia Kelso • Oct. 29, 2018

GrubHub's COO quits while company lowers profit forecast

Despite a strong increase in users and a record Q3, the food delivery business faces surging competition from Postmates and Uber Eats.

By Robert Williams • Oct. 25, 2018

McDonald's mobile app download rate doubled in Q3

The chain's app has been downloaded 60 million times while Burger King's recently launched app saw 2 million in its first few weeks.

By Robert Williams • Oct. 25, 2018

Uber Eats aims to cover 70% of the U.S. this year

The company is eyeing suburbs as it ramps up its expansion, and is rolling out a self sign-up process to make it easier for brands to become partners. 

By Alicia Kelso • Oct. 24, 2018

Is Uber planning drone delivery by 2021?

The tech startup aims to deliver food by drone sooner than many stakeholders expect will be possible. 

By Emma Cosgrove • Oct. 22, 2018

Wegmans tests a prepared foods ordering app

The grocer’s Pittsford, New York, flagship store is offering pizza, subs, sushi and more for pickup or delivery through its new 2GO service.

By Jeff Wells • Oct. 22, 2018

Most diners order delivery through restaurants, not third-party apps

Despite the staggering growth of companies such as Uber Eats, 53% of consumers still order food directly through their preferred brands, whether an app or a website. 

By Alicia Kelso • Oct. 17, 2018

Del Taco bets delivery, fresh-focused menu will drive sales

The chain's Q3 revenue was dragged down by food cost inflation and minimum wage hikes, but it hopes nationwide delivery through Grubhub, Postmates and DoorDash will get it back on track. 

By Kristine Sherred • Oct. 17, 2018

Uber Eats continues to grow virtual restaurants business

These "ghost" operations use the brick-and-mortar kitchens of existing restaurants to cook food and fill gaps in the market, and their menus are only available through the delivery service's app.

By Alicia Kelso • Oct. 16, 2018

Domino's US same-store sales slip, but earnings top expectations

The chain continues to look abroad for growth, announcing international same-store sales gains of 3.3% and opening 173 new restaurants during the period. 

By Emma Liem Beckett • Oct. 16, 2018

Burger King partners with DoorDash for Twitch takeover

The chain's king mascot will battle popular gaming personalities in Activision's latest 'Call of Duty' game.

By Robert Williams • Oct. 15, 2018

Subway brings delivery to more than 9,000 locations

The sandwich chain is teaming with Postmates, Uber Eats, DoorDash and Grubhub as consumer demand for off-premises eating occasions grows and sales slide. 

By Kristine Sherred • Oct. 12, 2018