Delivery: Page 2

  • Instacart reaches out to retail partners in fresh rebrand
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    Courtesy of Instacart
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    Instacart says restaurant delivery is good for its grocery business

    The Uber Eats partnership aims to fuel engagement with its app and boost online grocery spending, Instacart CFO Emily Reuter said at a Nasdaq event.

    By Catherine Douglas Moran • Dec. 16, 2024
  • A bike courier with a red delivery bag.
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    Michael M. Santiago via Getty Images
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    DoorDash to require 150K workers to verify IDs weekly

    The delivery platform framed the more stringent verification policies as a way to improve consumer and merchant peace of mind.

    By • Dec. 13, 2024
  • An image of an arm reaching to take a bag with a Grubhub logo on it.
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    Courtesy of Grubhub/Hilton
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    Grubhub now delivers to over 2K Hilton hotels

    The third-party delivery service began working with Hilton in 2023 and now delivers food, groceries and convenience items across several brands.

    By • Dec. 11, 2024
  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub
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    Wonder to acquire Grubhub for $650M

    Just Eat Takeaway originally purchased Grubhub for $7 billion in 2020 and has been trying to sell the company since 2022.

    By • Updated Nov. 13, 2024
  • A DoorDash delivery worker walks his bike along the road in the Mission neighborhood of San Francisco, California.
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    hapabapa via Getty Images
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    DoorDash to pay $11.3M in Illinois tip settlement

    The settlement will fund payments to as many as 79,000 workers who completed deliveries on the app from 2017 to 2019.

    By • Nov. 12, 2024
  • A Denny's location in Emeryville, California.
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    Justin Sullivan via Getty Images
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    3 ways Denny’s is boosting the digital guest experience

    The chain continues to invest in virtual brands as well as direct and third-party ordering. It also will revise its loyalty program to build its digital customer base.

    By • Oct. 28, 2024
  • A woman with brown hair is looking at her phone and carries an orange bag with white "Grubhub" logo.
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    Courtesy of Grubhub
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    Grubhub boosts delivery access with Amazon Key partnership

    The tie-up gives Grubhub delivery partners one-click access to restricted residential buildings and has already improved the driver and customer experience.

    By • Oct. 21, 2024
  • One of Serve Robotics next generation robots
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    Courtesy of Serve Robotics
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    Serve Robotics debuts faster, larger robots for Uber Eats deal

    The company is on track to deploy about 250 robots in Los Angeles in Q1 2025, and its next gen model can run for longer and carry more.

    By • Oct. 16, 2024
  • Two autonomous vehicles with Avride and Uber branding
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    Courtesy of Avride
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    Uber Eats to deliver with Avride robots in Austin

    The deal is the latest in a string of partnerships between the delivery giant and robotics developers, and includes sidewalk robots and robotaxis.

    By • Oct. 4, 2024
  • DoorDash Ads Manager images
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    Courtesy of DoorDash
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    Chipotle, Sweetgreen leverage DoorDash’s new ad platform for restaurants

    The delivery aggregator also added offsite capabilities and sponsored brand placements for CPG brands as delivery providers race to improve ad offerings.

    By Chris Kelly • Oct. 4, 2024
  • A photo of a person looking at a phone while sitting on a couch in a living room.
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    Courtesy of PDI Technologies
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    C-stores trail restaurants in delivery satisfaction

    While many convenience retailers continue to focus on improving menus, customers want better speed, clarity and customization, according to a new report from Intouch Insight.

    By Jessica Loder • Sept. 27, 2024
  • An image of a woman's hand on a mouse in front of a computer screen. The woman is managing a website and designing an app.
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    Permission granted by DoorDash
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    DoorDash’s commerce platform includes AI phone ordering

    Partner restaurants can also access tools to create their own apps and customer support solutions.

    By • Sept. 25, 2024
  • A red sticker on a restaurant window announcing the restaurant offers delivery with DoorDash.
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    Michael M. Santiago via Getty Images
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    DoorDash, Uber Eats win NYC customer data court battle

    New York City’s rule requiring delivery apps to give restaurants consumer information violates the First Amendment, a judge found Tuesday.

    By • Sept. 25, 2024
  • Trays of taco shells and other food in front of a sad banner that says welcome back to the office
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    Courtesy of Taco John's
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    Taco John’s launches catering

    The QSR’s catering channel, supported by ezCater, spans dayparts from breakfast to dessert. 

    By • Sept. 20, 2024
  • A Chipotle quesadilla
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    Courtesy of Chipotle Mexican Grill
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    Chipotle plans digital scavenger hunt to dole out $1M in free quesadillas

    As part of the effort, three TikTok creators will each drop a text-to-claim code in their content for up to 10,000 consumers to receive a BOGO offer.

    By Jessica Deyo • Sept. 19, 2024
  • A picture of an Olive Garden restaurant.
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    Courtesy of Olive Garden
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    Olive Garden will test Uber delivery to fight sales slump

    Parent company Darden Restaurants will pilot the delivery platform’s white-label service at select units this year, with tentative plans for nationwide deployment in 2025.

    By • Sept. 19, 2024
  • Two food delivery cars and their drivers parked outside of a suburban home
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    Permission granted by PepsiCo Beverages North America
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    Pepsi chases pizza deliveries in a sports car to push pairing power

    A stunt campaign boosts the brand's partnership with DoorDash that will dole out free pizza from Little Caesars, Papa Johns, Pizza Hut and Marco’s Pizza.

    By Sara Karlovitch • Sept. 13, 2024
  • An image of a sidewalk robot with pink and orange painting.
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    Courtesy of Coco
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    Uber expands robotic delivery

    Beginning this week, Coco will start delivering for Uber Eats in Los Angeles with additional cities forthcoming.

    By • Aug. 27, 2024
  • A photograph of a Grubhub kiosk with a buffet line in the background. These kiosks are used for campus dining programs.
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    Permission granted by Grubhub
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    Grubhub adds 60 schools to campus dining program

    In 2023, student orders on Grubhub’s marketplace were up 30% while delivery orders increased 35%.

    By • Aug. 21, 2024
  • One of Serve Robotics' delivery robots.
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    Courtesy of Serve Robotics
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    Shake Shack will use robots to deliver orders in Los Angeles

    The new partnership enhances Shake Shack’s push to use new technology, which also includes a rollout of kiosks across its restaurants.

    By • Aug. 14, 2024
  • Several images of personalized homescreens in the Grubhub App.
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    Courtesy of Grubhub
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    Grubhub adds features to improve consumer experience

    Among the most significant additions is product recommendations at checkout, which could help restaurant partners upsell customers. 

    By • Aug. 2, 2024
  • A blurred out man in a blue shirt holds a phone with DoorDash's app on the screen. A small box highlights Happy Hour.
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    Courtesy of DoorDash
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    DoorDash adds discounting tools to drive off-peak traffic

    The features allow operators to highlight lunch specials and happy hour discounts to help increase transactions during those dayparts.

    By • July 30, 2024
  • A person in a coat rides a bicycle holding a red DoorDash bag.
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    Michael M. Santiago/Getty Images via Getty Images
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    NYC delivery worker earnings up 22%

    Decreases in consumer tips and total employment were more than offset by sharp rises in base pay, according to the Department of Consumer and Worker Protection.

    By • July 15, 2024
  • An image of a box with 10 burgers and sides next to a pitcher of pink liquid and a large salad. The box has "The Habit Burger" on it.
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    Permission granted by The Habit Burger
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    Habit Burger Grill launches catering with ezCater

    The fast casual chain joins chains like Bojangles and Perkins which have added catering through ezCater this year.

    By • June 25, 2024
  • People holding signs and a bullhorn.
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    Justin Sullivan via Getty Images
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    Uber loses gig worker court decision

    The battle over whether gig workers are independent contractors continues. A separate court case will decide the legality of a Lyft- and Uber-backed ballot measure in California that would define them as such.

    By Dan Zukowski • June 11, 2024