Delivery: Page 18
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Courtesy of Quiznos
Quiznos, Taco Del Mar to open 100 ghost kitchen units
The Rego Restaurant Group brands join a growing network of chains, including Saladworks and Wow Bao, that have partnered with Ghost Kitchen Brands.
By Julie Littman • May 19, 2021 -
Permission granted by DoorDash
Gov. Gavin Newsom signs law requiring delivery companies to disclose fees
California's legislation requires third-party aggregators to provide an itemized cost breakdown of each transaction to both diners and eateries.
By Alicia Kelso • Updated Oct. 6, 2021 -
Courtesy of Nextbite
Celebrities bring sizzle to new virtual restaurant brands from Nextbite
The SoftBank-backed startup launched a taqueria brand with comedian George Lopez and a "munchie menu" concept with rapper Wiz Khalifa.
By Chris Kelly • May 14, 2021 -
DoorDash boosts revenue nearly 200% despite driver shortage
The company worked to improve its network efficiency, expanded its marketing to gain more drivers and improved conversion rates to help overcome the impacts of a delivery courier shortage.
By Julie Littman • May 14, 2021 -
Retrieved from Chick-fil-A on May 07, 2020
Chick-fil-A will launch a virtual brand in Nashville
While the chain has tested ghost kitchens, this appears to be its first virtual brand. The concept, called Little Blue Menu, will serve Chick-fil-A's classic menu alongside roasted chicken and wings.
By Julie Littman • May 13, 2021 -
Permission granted by Grubhub
Grubhub launches commission-free platform for independent restaurants
Grubhub Direct allows independent operators to create customizable ordering websites, manage customer relationships and access diner data including names, emails and order history.
By Julie Littman • May 12, 2021 -
Canva
Sponsored by M ScienceThe hunger wars
How the pandemic has altered the dynamics of restaurants and delivery providers.
May 10, 2021 -
Opinion
Why restaurants need to be digital now
To thrive in an increasingly online marketplace, restaurants need to invest in technologies that help manage the customer relationship and manage delivery automation, says Hypertrack founder and CEO Kashyap Deorah.
By Kashyap Deorah • May 7, 2021 -
Victor J. Blue via Getty Images
Square adds to-go alcohol delivery feature
The commission-free, on-demand delivery option lets restaurants and bars offer customers the option to buy alcohol from their website and have it delivered through DoorDash.
By Alicia Kelso • May 6, 2021 -
Five Guys franchisee opens the chain's first US ghost kitchen
Encore Restaurants, the largest Five Guys franchisee, opened a delivery-only location in Garland, Texas, on May 1, joining a growing list of chains using this channel for expansion.
By Alicia Kelso • May 5, 2021 -
Courtesy of Uber Pressroom
Uber and Gopuff link up on 'everyday essentials' e-shop
The deal marks the first time Uber has partnered with a vertically integrated delivery business, reflecting the company's push to diversify its delivery arm in a bid to reach profitability.
By Jeff Wells • May 5, 2021 -
Permission granted by Wow Bao
Wow Bao to open ghost kitchen locations in Walmart stores
The chain is already on its way to reaching 1,000 locations this year, and its new 100-unit partnership with Ghost Kitchen Brands will allow it to enter into the grocery store space.
By Julie Littman • May 3, 2021 -
Retrieved from McDonald's on January 05, 2021
McDonald's Q1 bolstered by chicken sandwich, marketing investments
The chain also generated nearly $1.5 billion in digital sales for the period and has over 20 million active app users, which could boost its loyalty program once it comes out of test mode.
By Alicia Kelso • April 30, 2021 -
Courtesy of Uber
New Uber feature allows users to pick up restaurant orders during their ride
The company also announced other updates, including the ability for a customer to make multiple orders at one time and pre-ordering when an establishment is closed.
By Emma Liem Beckett • April 29, 2021 -
DoorDash launches 3-tiered commission fee structure
The 15%, 25% and 30% commission plans come amid operator complaints of high third-party fees during the pandemic and as markets consider making temporary delivery caps permanent.
By Emma Liem Beckett • April 27, 2021 -
Courtesy of Domino's Pizza
Domino's resurrects '80s brand icon the Noid to spotlight autonomous delivery
The chain is rolling the dice on Nuro's driverless delivery vehicles taking off in a meaningful way as COVID-19 drives up demand for contactless options.
By Peter Adams • April 26, 2021 -
Grubhub settles lawsuit over non-partnered listings
As part of its agreement, the third-party aggregator said it would add a form to allow restaurants to take ownership of listings, as well as request updates to menus and hours or removal from the platform.
By Julie Littman • April 21, 2021 -
Kiwibot
Chick-fil-A pilots robot delivery as investment in autonomous tech grows
The QSR has partnered with Kiwibot to fulfill off-premise orders with roving bots that can complete deliveries in 30 minutes on average for $1.99.
By Alicia Kelso • April 14, 2021 -
Panera, a self-delivery pioneer, shutters its channel
The fast casual giant told Restaurant Business that a pivot to third-party platforms only will allow it to offer a wider delivery range to accommodate a surge in delivery demand.
By Alicia Kelso • April 13, 2021 -
Report: 37% of diners order delivery from the channel with the lowest fees
Research from BentoBox and The Infatuation also finds that nearly 50% of diners would order delivery directly from a restaurant if it's an easy process.
By Alicia Kelso • April 12, 2021 -
Retrieved from WoWorks on December 22, 2020
WOWorks pursues acquisitions, ghost kitchens to drive growth
Kelly Roddy, the holding company's CEO, says it plans to buy two to three more brands by the end of the year, as well as increase units via delivery-only locations and franchising.
By Julie Littman • April 12, 2021 -
Permission granted by DoorDash
Consumer advocacy groups urge FDA to require menu labeling on delivery apps
The FDA said that these companies likely do not meet the definition of covered establishments under the current requirements.
By Alicia Kelso • April 5, 2021 -
Retrieved from C3 on March 31, 2021
New deal looks to bring ghost kitchens to apartment communities
C3 is partnering with Akara Living to integrate ghost kitchens into one of its residential properties, offering dining options like Umami Burger and Krispy Rice.
By Alicia Kelso • April 1, 2021 -
Permission granted by Saladworks
Saladworks to open 90 ghost kitchen locations in US and Canada in 2021
Through a deal with Ghost Kitchen Brand, the company will open 60 units in the U.S. and 30 in Canada, with most located inside Walmart stores.
By Julie Littman • March 30, 2021 -
48% of diners think it's cheaper to order directly through a restaurant, study finds
Nearly a third of diners say a personalized promotion, such as a discount code or complimentary item, would incentivize them to order takeout directly from a restaurant, according to a SevenRooms report.
By Alicia Kelso • March 22, 2021
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