Starbucks to roll out 'enhanced' mental health benefits

The chain's aim to boost these offerings includes mental health training for store managers, employee subscriptions to meditation and sleep app Headspace.

By Riia O'Donnell • Sept. 9, 2019

Burger King's #EscapeTheClown campaign in Germany geotargets McDonald's customers

An AR-powered effort inspired by the movie "It" urges people to flee rival restaurants and find the nearest Burger King.

By Robert Williams • Sept. 6, 2019

Explore the Trendline➔

Loyalty & Rewards Strategy

Capturing — and keeping — loyal customers is more crucial than ever as diner price sensitivity puts pressure on restaurants.

By Restaurant Dive staff

Shift Change: Red Robin hires new CEO

This week's Shift Change also highlights executives at Smoothie King, Fazoli's, Moe's Southwest Grill and Bojangles'.

By Julie Littman • Sept. 6, 2019

Red Robin hires Noodles & Company exec as CEO, rejects investor offer

Paul J.B. Murphy III, executive chairman at Noodles & Company, will join the troubled casual chain in October.

By Julie Littman • Sept. 5, 2019

Papa John's 1st Shaquille O'Neal TV spot insists 'a better day' is dawning

The basketball star-turned-board member and franchisee personally delivers pizza in the ad following scandals that ousted the brand's founder.

By Shane Schick • Sept. 5, 2019

Bojangles' taps Carl's Jr., Hardee's parent company executive for CFO

Reese Stewart, former executive at CKE Restaurants, is the third new addition to the chicken chain's C-suite since January.

By Jane Thier • Sept. 4, 2019

Bloomin' Brands faces more activist pressure to break itself up

Hedge fund Jana Partners is asking the casual dining operator to sell itself entirely or divest brands that aren't Outback Steakhouse.

By Alicia Kelso • Sept. 4, 2019

DoorDash launches in Australia

The food delivery company has chosen Melbourne for its first overseas expansion, a market already swimming with major third-party competitors. 

By Lauren Manning • Sept. 4, 2019

Shift Change: Papa John's hires new CEO; Blaze Pizza CEO retires

This week's Shift Change also highlights new leadership at Arby's, Tender Greens and Pie Five. 

By Julie Littman • Aug. 30, 2019

Zero-waste chef Joel Gamoran shares his secret to the perfect beignet

Sur La Table’s National Chef Joel Gamoran explains why soy is his cooking oil of choice.

Aug. 30, 2019

Taco Bell revamps menu, cuts 9 items

The fast food chain, which is eliminating items like two Doritos Locos Tacos flavors and the Power Menu Burrito, will roll out a shorter menu on Sept. 12 with fewer combo options.

By Julie Littman • Aug. 29, 2019

McDonald's urged by local governments to bolster anti-sexual harassment training

More than 100 local officials from 31 states urged the chain to create more stringent workplace policies, and claim that McDonald's workers have filed 50-plus sexual harassment complaints, Reuters reports. 

By Alicia Kelso • Updated Sept. 27, 2019

Jersey Mike's swaps free food for app downloads on fall tailgate tour

Each of the 16 pop-ups at college football games will offer custom Snapchat geofilters, mobile charging stations, lawn games and branded giveaways.

By Robert Williams • Aug. 29, 2019

Postmates follows rivals' leads with group ordering feature

Users can place orders on their own phones and pay separately through the new service, an option that echoes previous initiatives from DoorDash, Grubhub and UberEats.

By Lauren Manning • Aug. 28, 2019

WeWork enters restaurant space with Spacious acquisition

Spacious turns high-end restaurants into coworking spaces during off-peak hours, and has converted dozens of New York and San Francisco restaurants since its launch in 2016. 

By Alicia Kelso • Aug. 28, 2019

Panera launches hybrid delivery model with DoorDash, Uber Eats and Grubhub

A "bring your own courier model" will let diners order through the third-party platforms, but Panera's in-house fleet will deliver their meals.

By Emma Liem Beckett • Aug. 27, 2019

Papa John's hires Arby's president as CEO

Rob Lynch, who helped turn around Arby's through extensive marketing campaigns, steps in as the pizza chain prepares its own rebranding initiatives.

By Julie Littman • Aug. 27, 2019

KFC's Beyond Fried Chicken sells out in less than 5 hours

The chain is the first U.S. QSR to pilot plant-based poultry and is evaluating the results of its single-store test to determine potential rollout plans.

By Emma Liem Beckett • Updated Aug. 27, 2019

John Schnatter unloads over $30M in Papa John's shares

The pizza brand's founder and former CEO sold over 725,000 since last week, months after selling over 3.4 million shares to UBS for $157.5 million.

By Alicia Kelso • Updated Aug. 27, 2019

Shift Change: Jollibee taps new leadership team for Smashburger

The Filipino restaurant group hired a new president, marketing chief and head of finance for its U.S. burger brand, along with a president for North America. 

By Emma Liem Beckett • Aug. 23, 2019

Waitr debuts app redesign amid continued struggles

The new app comes as the platform's stock is on a downward swing and less than a month after its founder and CEO stepped down.

By Lauren Manning • Aug. 22, 2019

McDonald's hypes spoof streetwear line 'Schnuggs' with AR lens, GIFs

A U.K. campaign for the limited release of Spicy Chicken McNuggets includes integrations with Snapchat, bringing posters to life through AR.

By Robert Williams • Aug. 21, 2019

Does DoorDash's latest acquisition give it an edge in autonomous delivery?

The delivery platform bought Scotty Labs, a startup developing autonomous and remote-controlled vehicle technology. Terms of the deal were not disclosed.

By Emma Liem Beckett • Aug. 21, 2019

Del Taco reportedly mulling a sale

El Pollo Loco, Dine Brands Global, The Habit Restaurants and other chains and private equity firms have reportedly expressed interest in an acquisition.

By Lauren Manning • Aug. 21, 2019

Postmates introduces 'health care options,' access to college courses for gig workers

Back in July, Postmates CEO Bastian Lehmann expressed support for "a comprehensive approach" to gig workers that removed classification confusion.

By Jennifer Carsen • Aug. 21, 2019