Chipotle's TikTok campaign shows off new app features

The chain unveiled a series of "TikTok Hack Menu" videos to show how people can create personalized menu items in its own app.

By Robert Williams • May 20, 2020

Subway lays off 150 more employees

The job cuts mark the struggling sandwich chain's second major workforce reduction in just three months. 

By Emma Liem Beckett • May 20, 2020

Explore the Trendline➔

Menu development

Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

By Restaurant Dive staff

Potbelly's financial woes deepen after saying it may not meet debt obligations

The sandwich chain, which previously reported it could close up to 100 stores, says it could violate debt covenants by June without changes to its agreement. 

By Julie Littman • May 20, 2020

Chick-Fil-A, Papa John's top ranking of app performance

The best-performing brands have apps that load on mobile devices quickly to keep customers engaged in a branded experience.

By Robert Williams • May 20, 2020

75% of small businesses sought PPP aid, Census Bureau finds

About 38% of the survey's 22,000 respondents said they've received loan money — and the coronavirus' impact appeared disproportionately felt in the Northeast and Great Lakes.

By Dan Ennis • May 19, 2020

McDonald's faces criticism for sexual harassment issues in international markets

Labor organizations from around the globe filed a joint complaint Monday against the chain, alleging patterns of rampant harassment and gender-based violence.

By Alicia Kelso • May 19, 2020

New CEO to take helm at National Restaurant Association

Effective June 1, Tom Bené, a former Sysco and PepsiCo exec, will lead the organization during one of the most difficult times the industry has ever faced. 

By Julie Littman • May 18, 2020

Shift Change: Wingstop appoints CTO, Sweetgreen hires COO

This week's Shift Change also includes new board members at Potbelly and Dave & Buster's. 

By Julie Littman • May 15, 2020

McDonald’s reopening requirements saddle operators with more costs

The chain's 59-page reopening guide for its U.S. restaurants includes purchasing recommendations for a $718 touchless sink and $310 automatic towel dispenser, The Wall Street Journal reports. 

By Alicia Kelso • May 15, 2020

Bankrupt Krystal sold to Fortess Investment Group for $48M

With healthy M&A all but paused during the pandemic, distressed company sales are likely to be among the handful of deals to occur this year. 

By Julie Littman • May 15, 2020

Starbucks seeks rent relief for a full year

In a letter written by Starbucks COO Roz Brewer and obtained by Restaurant Business, the company asked its landlords for 12 months of rent breaks for its corporate-owned units beginning in June.  

By Alicia Kelso • May 14, 2020

McDonald's will boost US marketing $100M as dining rooms reopen

It's unclear what future marketing promotions will look like, though the fast-food behemoth is likely to highlight safety precautions early on to address consumer concerns about eating in restaurants.

By Robert Williams • May 14, 2020

Potbelly could permanently close up to 100 stores

About 90% of the shops under consideration for closure were impaired before the pandemic and are even more challenged today, CFO Steve Cirulis said on an earnings call. 

By Julie Littman • May 13, 2020

Buffalo Wild Wings unveils its first 'GO' store in Atlanta

The new concept, which will open Wednesday, features heated pickup lockers to service guests who order ahead via the brand's mobile app.

By Lauren Manning • May 12, 2020

Chipotle secures $600M in cash

The fast casual chain is the latest to secure cash from a revolving credit line, joining the likes of McDonald's and Yum Brands in using this tactic to weather the economic storm from the novel coronavirus pandemic.

By Alicia Kelso • May 11, 2020

Burger King will test reservations in Italy

The chain expects to begin the pilot June 1 at three Milan restaurants. If successful, the app could be used in other countries. 

By Emma Liem Beckett • May 7, 2020

Chick-fil-A to reopen some restaurants in coming weeks

The chicken chain will install plexiglass at the front counters and add floor decals every six feet both inside and outside as it begins offering carryout. 

By Julie Littman • May 7, 2020

Famous Dave's parent secures $13M PPP loan

After new restrictions on lending were put in place for public companies, BBQ Holdings remained eligible because it is considered a nano-cap business, with a capitalization below $50 million. 

By Alicia Kelso • May 6, 2020

Uber Eats to leave 8 global markets

Uber will shutter its food delivery operations in the Czech Republic, Egypt, Honduras, Romania, Saudi Arabia, Ukraine, Uruguay and the United Arab Emirates. 

By Julie Littman • May 6, 2020

Shake Shack will add drive-thrus, pickup windows to restaurants

The new "Shack Track" store remodels are designed with social distancing in mind, but CEO Randy Garutti didn't disclose how many locations will be overhauled. 

By Emma Liem Beckett • May 6, 2020

McDonald's gives 10% bonus to employees working in company-owned stores

In addition to the bonus pay for working amid the pandemic, an internal memo obtained by Business Insider said franchisees should offer an emergency relief fund. 

By Thai Phi Le , Emma Liem Beckett • May 6, 2020

18% of Wendy's restaurants aren't serving hamburgers, report finds

Wendy's CEO Todd Penegor said on an earnings call Wednesday that the chain's beef supply is likely to experience a "couple of weeks of challenging tightness." 

By Emma Liem Beckett • Updated May 7, 2020

KFC hosts virtual Mother's Day dinners on Facebook Messenger

The chain created a virtual Mother's Day experience to help people celebrate the occasion while the pandemic keeps them apart.

By Robert Williams • May 5, 2020

Dave & Buster's raises $100M from stock sale

The sale to Jeffries will bolster its balance sheet as the chain struggles, recently closing all of its 137 locations and furloughing 15,000 hourly workers. 

By Julie Littman • May 5, 2020

BJ's receives $70M investment from Ron Shaich's firm

The funds from Act III Holdings will help the casual dining chain, which laid off 16,000 hourly employees in April, bring back its staff and reopen dining rooms. 

By Julie Littman • May 4, 2020