Corporate Operations: Page 46
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Chuck E. Cheese parent emerges from bankruptcy protection
The company reduced debt obligations by roughly $705 million, and has more than $100 million of liquidity to fund operations and growth plans.
By Emma Liem Beckett • Updated Jan. 4, 2021 -
Courtesy of Buffalo Wild Wings
Buffalo Wild Wings sells season passes to feed and entertain NFL fans
The chain returns to experiential marketing with an effort to appeal to customers who are eager to return to normal activities and those who are sticking close to home.
By Tatiana Walk-Morris • Sept. 4, 2020 -
Potbelly taps Checkers veteran for COO
Adam Noyes joins the sandwich chain during a tough year in which revenues decreased nearly 50% and same-store sales declined in the double-digits.
By Rosie Bradbury • Sept. 2, 2020 -
27 Black former franchisees join racial discrimination case against McDonald's
The amended complaint now contains 77 named plaintiffs and includes nearly 300 stores with compensatory damages averaging between $4 million to $5 million per location.
By Emma Liem Beckett • Updated Nov. 18, 2020 -
KFC names first director of equity and inclusion
John Mays' appointment comes less than two weeks after Yum Brands tapped Chequan Lewis as Pizza Hut's first chief equity officer.
By Rosie Bradbury • Aug. 31, 2020 -
How 13 casual chains fared during dining room closures
Casual dining restaurants leaned heavily on technology, off-premise and cleanliness standards to try and bring customers back as restrictions eased across the country.
By Julie Littman • Aug. 31, 2020 -
The Cheesecake Factory rehires majority of 41K furloughed employees
In a sign that business is normalizing, the company is also restoring full pay for corporate and bakery administration employees, who had salaries reduced 10% to 20% in April due to pandemic pressure.
By Alicia Kelso • Aug. 28, 2020 -
Retrieved from McDonald's on August 27, 2020
McDonald's goes toe-to-toe with Wendy's with its spicy McNuggets LTO
The chain will launch the item Sept. 16, about a year after Wendy's brought its spicy nuggets back, which is boosting same-store sales.
By Emma Liem Beckett • Aug. 27, 2020 -
Mozart, Mike. (2014). "Ruby Tuesday" [photograph]. Retrieved from Flickr.
Ruby Tuesday employees left in the dark about restaurant closures
The chain has closed more than 150 restaurants this year and some locations are not notifying employees in advance, Business Insider reports.
By Alicia Kelso • Aug. 26, 2020 -
Deep Dive
Sex, lies and the C-suite: How McDonald's clawback battle highlights need for strong misconduct policies
Corporate ethics experts feel the chain isn’t doing enough to establish a zero-tolerance policy following news of ex-CEO Steve Easterbrook's inappropriate relationships with female employees.
By Emma Liem Beckett • Aug. 26, 2020 -
Retrieved from Mother London on March 13, 2020
KFC drops 'Finger Lickin'' slogan around the globe as hygiene concerns persist
Deeming the 64-year-old catchphrase inappropriate during the pandemic, the brand is expanding a pause as part of its first global campaign.
By Peter Adams • Aug. 25, 2020 -
Retrieved from Wawa on August 25, 2020
Wawa pilots dinner menu
The convenience store is testing items like braised chicken and all-natural Angus burgers across hundreds of stores in six states and Washington, D.C.
By Alicia Kelso • Aug. 25, 2020 -
Chipotle accused of shortchanging customers in lawsuit
A complaint claims the chain isn't providing proper change to diners, potentially costing consumers upwards of hundreds of thousands of dollars.
By Alicia Kelso • Aug. 24, 2020 -
Cracker Barrel snubs activist investor with new board appointment
The casual chain has tapped Gisel Ruiz, who served in executive positions at Sam's Club and Walmart, over Sardar Biglari's nomination of ally Raymond Barbrick.
By Emma Liem Beckett • Updated Sept. 16, 2020 -
Courtesy of Shake Shack
Shake Shack to pay employee bonuses at end of year
The chain ended its 10% bonus pay program for hourly employees on Aug. 19, but will give all of its employees between $250 and $400 depending on position.
By Alicia Kelso • Aug. 21, 2020 -
Permission granted by Punch Bowl Social/Photo by Amber Boutwell
Punch Bowl Social's hospitality push is on hold, new CEO says
John Haywood will focus the eatertainment concept on reopening locations in September, resuming expansion in the spring and surviving "another tough 12 months."
By Emma Liem Beckett • Aug. 20, 2020 -
Retrieved from Taco Bell on August 20, 2020
Taco Bell is launching a mobile-focused, double drive-thru model in 2021
The QSR's new concept will feature a smaller footprint, a priority pickup lane for diners who order via its app and "bellhops" that will offer tablet ordering at the drive-thru and curbside pickup areas.
By Emma Liem Beckett • Aug. 20, 2020 -
Retrieved from Chipotle on July 15, 2020
Chipotle managers refused nursing mom pumping breaks, class-action suit alleges
The plaintiff alleged the managers told her she "should have managed her time better before coming into work," in refusing her break time on one occasion.
By Lisa Burden • Aug. 20, 2020 -
Courtesy of Pizza Hut
Pizza Hut creates chief equity officer role, launches antiracism initiative for educators
In the newly created position for Pizza Hut U.S., Chequan Lewis will be responsible for developing processes and implementing policies that will create a more equitable workplace culture.
By Alicia Kelso • Aug. 19, 2020 -
Permission granted by Popeyes
Popeyes looks to end year early with Times Square countdown celebrating chicken sandwich
As the mega-popular menu item celebrates its one-year anniversary, the brand is hosting a mock New Year's eve event in August.
By Dianna Christie • Aug. 19, 2020 -
Permission granted by Waitr
How Waitr's CEO made the company profitable in 6 months
Since Carl Grimstad joined the delivery company, employed drivers were switched to contractors, more restaurants joined the platform and it expanded into grocery and alcohol delivery.
By Julie Littman • Aug. 19, 2020 -
Pizza Hut's largest franchisee zeroes in on Red Roof dine-in format in its store closures
NPC International, which filed for bankruptcy in July, said it will close up to 300 locations and will reallocate employee resources to "thriving locations."
By Alicia Kelso • Aug. 18, 2020 -
Johnny Rockets will grow via ghost kitchens, Fat Brands CEO says
Andy Wiederhorn said that Johnny Rockets gives franchisees diversified burger options and the chance to scale a new brand through virtual kitchens out of other Fat Brands restaurants.
By Emma Liem Beckett • Aug. 18, 2020 -
Permission granted by Garbanzo Mediterranean Fresh
Garbanzo Mediterranean Grill files for bankruptcy as nontraditional locations remain closed
Nearly half of the chain’s 25 restaurants are in places like college campuses and airports, which have remained shuttered since March.
By Alicia Kelso • Aug. 17, 2020 -
Easterbrook fights to keep McDonald's severance, claims company knew of inappropriate behavior
The former CEO's attorney argues that because McDonald's had possession of his emails in October, the restaurant doesn't have grounds to accuse Easterbrook of breaking his deal with the company.
By Emma Liem Beckett • Aug. 17, 2020
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