Corporate Operations: Page 42
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Denny's supplier diversity a 'pillar' in its DEI efforts
"We're proud of the strides we've taken over the past 25 years to reshape our entire corporate culture and business operations, but we know that we're not done with this work," a Denny's exec said.
By Sheryl Estrada • Sept. 18, 2020 -
McDonald's joint employer victory could be marred by potential conflict of interest
An NLRB board member participated in a ruling, despite ties to McDonald's, that said the fast food chain would not be liable for violations committed by franchisees.
By Emma Liem Beckett • Sept. 17, 2020 -
Explore the Trendline➔
Diamond Dogs via Getty Images
TrendlineLoyalty & Rewards Strategy
Capturing — and keeping — loyal customers is more crucial than ever as diner price sensitivity puts pressure on restaurants.
By Restaurant Dive staff -
Taco Bell announces 'womxn-focused' employee resource group
Some employers have prioritized employee resource groups as a way to support diversity and inclusion work in recent months.
By Ryan Golden • Sept. 17, 2020 -
Julie Littman/Restaurant Dive
Papa John's to open global HQ in Metro Atlanta
The company will move a bulk of its teams, including menu innovation, marketing, customer experience and human resources, to one of its largest corporate-owned restaurant markets.
By Julie Littman • Sept. 17, 2020 -
Dave & Buster's lays off over 1,300 employees across 7 states
The WARN notices follow an 87% decline in same-store sales for Q2 and CEO Brian Jenkins' previous statements of moving forward with a leaner labor model.
By Emma Liem Beckett • Updated Sept. 16, 2020 -
Courtesy of McDonald's
McDonald's app offers mock insurance to drive trial of new spicy McNuggets
The promotion that includes a 40-minute Instagram video of Anthony "Spice" Adams reflects the chain's focus on drive-thru, delivery and digital as it ramps up marketing spend.
By Robert Williams • Sept. 16, 2020 -
Courtesy of McDonald's
McDonald's selects TerraCycle's Loop for reusable cup pilot across UK locations
The new partnership is the latest sign of major brands taking greater interest in circular solutions. It also marks an expansion beyond grocery for the ambitious reuse platform.
By Karine Vann • Sept. 11, 2020 -
Courtesy of SBP Hospitality, Panera, Bojangles
ColumnShift Change: Logan's Roadhouse parent hires CEO, Panera appoints COO
This week's Shift Change includes Bojangles adding its first chief people officer, Zaxby's hiring a chief development officer and Popeyes appointing a president for its Americas region.
By Julie Littman , Emma Liem Beckett • Sept. 11, 2020 -
Courtesy of White Caslte
White Castle launches first systemwide loyalty program
The burger chain accelerated its plans to roll out a rewards program to provide more contactless services and grow its digital footprint, White Castle Vice President Jamie Richardson said.
By Emma Liem Beckett • Sept. 10, 2020 -
Permission granted by sweetgreen
Sweetgreen launches curated, online-only menu collections
One menu in this format features orders of culinary stars, including Kwame Onwuachi and Missy Robbins, and others include selections geared toward dietary restrictions and preferences.
By Emma Liem Beckett • Sept. 9, 2020 -
How Tropical Smoothie's new owner will accelerate growth
Levine Leichtman Capital Partners talks about what drew the firm to the smoothie chain, which has a pipeline of over 500 units, and how its financial resources will support nationwide expansion.
By Julie Littman • Sept. 9, 2020 -
Retrieved from Chipotle Mexican Grill, Inc. on September 08, 2020
Chipotle employs TikTok creator cohort to promote group-ordering app feature
As TikTok users join up to form creator houses, Chipotle is early to a trend that reflects its own efforts to target wannabe brand ambassadors.
By Peter Adams • Sept. 8, 2020 -
Luby's shareholders approve liquidation plan
If the company receives an offer for a corporate transaction that would result in superior value to stockholders, the dissolution plan could be abandoned.
By Julie Littman • Updated Nov. 18, 2020 -
Chuck E. Cheese parent emerges from bankruptcy protection
The company reduced debt obligations by roughly $705 million, and has more than $100 million of liquidity to fund operations and growth plans.
By Emma Liem Beckett • Updated Jan. 4, 2021 -
Courtesy of Buffalo Wild Wings
Buffalo Wild Wings sells season passes to feed and entertain NFL fans
The chain returns to experiential marketing with an effort to appeal to customers who are eager to return to normal activities and those who are sticking close to home.
By Tatiana Walk-Morris • Sept. 4, 2020 -
Potbelly taps Checkers veteran for COO
Adam Noyes joins the sandwich chain during a tough year in which revenues decreased nearly 50% and same-store sales declined in the double-digits.
By Rosie Bradbury • Sept. 2, 2020 -
27 Black former franchisees join racial discrimination case against McDonald's
The amended complaint now contains 77 named plaintiffs and includes nearly 300 stores with compensatory damages averaging between $4 million to $5 million per location.
By Emma Liem Beckett • Updated Nov. 18, 2020 -
KFC names first director of equity and inclusion
John Mays' appointment comes less than two weeks after Yum Brands tapped Chequan Lewis as Pizza Hut's first chief equity officer.
By Rosie Bradbury • Aug. 31, 2020 -
How 13 casual chains fared during dining room closures
Casual dining restaurants leaned heavily on technology, off-premise and cleanliness standards to try and bring customers back as restrictions eased across the country.
By Julie Littman • Aug. 31, 2020 -
The Cheesecake Factory rehires majority of 41K furloughed employees
In a sign that business is normalizing, the company is also restoring full pay for corporate and bakery administration employees, who had salaries reduced 10% to 20% in April due to pandemic pressure.
By Alicia Kelso • Aug. 28, 2020 -
Retrieved from McDonald's on August 27, 2020
McDonald's goes toe-to-toe with Wendy's with its spicy McNuggets LTO
The chain will launch the item Sept. 16, about a year after Wendy's brought its spicy nuggets back, which is boosting same-store sales.
By Emma Liem Beckett • Aug. 27, 2020 -
Mozart, Mike. (2014). "Ruby Tuesday" [photograph]. Retrieved from Flickr.
Ruby Tuesday employees left in the dark about restaurant closures
The chain has closed more than 150 restaurants this year and some locations are not notifying employees in advance, Business Insider reports.
By Alicia Kelso • Aug. 26, 2020 -
Deep Dive
Sex, lies and the C-suite: How McDonald's clawback battle highlights need for strong misconduct policies
Corporate ethics experts feel the chain isn’t doing enough to establish a zero-tolerance policy following news of ex-CEO Steve Easterbrook's inappropriate relationships with female employees.
By Emma Liem Beckett • Aug. 26, 2020 -
Retrieved from Mother London on March 13, 2020
KFC drops 'Finger Lickin'' slogan around the globe as hygiene concerns persist
Deeming the 64-year-old catchphrase inappropriate during the pandemic, the brand is expanding a pause as part of its first global campaign.
By Peter Adams • Aug. 25, 2020 -
Retrieved from Wawa on August 25, 2020
Wawa pilots dinner menu
The convenience store is testing items like braised chicken and all-natural Angus burgers across hundreds of stores in six states and Washington, D.C.
By Alicia Kelso • Aug. 25, 2020
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