Corporate Operations: Page 41


  • Del Taco, Taco John's, Church's Chicken
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    Courtesy of Del Taco, Church's Chicken, Taco John's
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    Column

    Shift Change: CKE Restaurants, Domino's hire CTOs

    This week's Shift Change also includes Del Taco's creation of a vice president of marketing technology role, Taco John's new chief operating officer and Church's Chicken's vice president of finance.  

    By Sept. 25, 2020
  • Domino's promotes CTO, restructures tech unit as CIO retires

    Kelly Garcia will replace EVP and CIO Kevin Vasconi, who is retiring Oct. 2, the company announced Monday.

    By Roberto Torres • Sept. 23, 2020
  • A photograph of chefs in a kitchen. Explore the Trendline
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • Sizzler USA is the latest casual chain to declare bankruptcy

    The family dining restaurant plans to complete the process within 120 days, which it says will not impact its franchisees. 

    By Sept. 22, 2020
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    Thai Phi Le
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    Dunkin' CFO: Company's westward expansion 'key' to future development

    Dunkin's decision to remain open as competitors closed and to open new branches in the South and West have positioned it well for the future, its CFO said Tuesday.

    By Jane Thier • Sept. 18, 2020
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    Courtesy of Burger King
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    Burger King puts Whopper recipe on wrappers as part of 'real food' push

    Following efforts centered on moldy burgers and cow farts, the QSR is trying a simple and direct approach to market its "clean food" menu.

    By Robert Williams • Sept. 18, 2020
  • Denny's supplier diversity a 'pillar' in its DEI efforts

    "We're proud of the strides we've taken over the past 25 years to reshape our entire corporate culture and business operations, but we know that we're not done with this work," a Denny's exec said.

    By Sheryl Estrada • Sept. 18, 2020
  • McDonald's joint employer victory could be marred by potential conflict of interest

    An NLRB board member participated in a ruling, despite ties to McDonald's, that said the fast food chain would not be liable for violations committed by franchisees.

    By Sept. 17, 2020
  • Signage at a Taco Bell restaurant location photographed on April 9, 2014.
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    "Taco Bell" by Mike Mozart is licensed under CC BY 2.0
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    Taco Bell announces 'womxn-focused' employee resource group

    Some employers have prioritized employee resource groups as a way to support diversity and inclusion work in recent months.

    By Ryan Golden • Sept. 17, 2020
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    Julie Littman/Restaurant Dive
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    Papa John's to open global HQ in Metro Atlanta

    The company will move a bulk of its teams, including menu innovation, marketing, customer experience and human resources, to one of its largest corporate-owned restaurant markets.

    By Sept. 17, 2020
  • Dave & Buster's lays off over 1,300 employees across 7 states

    The WARN notices follow an 87% decline in same-store sales for Q2 and CEO Brian Jenkins' previous statements of moving forward with a leaner labor model.

    By Updated Sept. 16, 2020
  • McDonald's app offers mock insurance to drive orders for new spicy McNuggets
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    Courtesy of McDonald's
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    McDonald's app offers mock insurance to drive trial of new spicy McNuggets

    The promotion that includes a 40-minute Instagram video of Anthony "Spice" Adams reflects the chain's focus on drive-thru, delivery and digital as it ramps up marketing spend.

    By Robert Williams • Sept. 16, 2020
  • Reusable hot beverage cup designed by TerraCycle for McDonald's
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    Courtesy of McDonald's
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    McDonald's selects TerraCycle's Loop for reusable cup pilot across UK locations

    The new partnership is the latest sign of major brands taking greater interest in circular solutions. It also marks an expansion beyond grocery for the ambitious reuse platform.

    By Karine Vann • Sept. 11, 2020
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    Courtesy of SBP Hospitality, Panera, Bojangles
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    Column

    Shift Change: Logan's Roadhouse parent hires CEO, Panera appoints COO

    This week's Shift Change includes Bojangles adding its first chief people officer, Zaxby's hiring a chief development officer and Popeyes appointing a president for its Americas region.

    By , Sept. 11, 2020
  • White Castle launched a loyalty program nationwide September 2020.
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    Courtesy of White Caslte
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    White Castle launches first systemwide loyalty program

    The burger chain accelerated its plans to roll out a rewards program to provide more contactless services and grow its digital footprint, White Castle Vice President Jamie Richardson said. 

    By Sept. 10, 2020
  • sweetgreen collections
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    Permission granted by sweetgreen
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    Sweetgreen launches curated, online-only menu collections

    One menu in this format features orders of culinary stars, including Kwame Onwuachi and Missy Robbins, and others include selections geared toward dietary restrictions and preferences.

    By Sept. 9, 2020
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    "The image" by Phillip Pessar is licensed under CC BY 2.0
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    How Tropical Smoothie's new owner will accelerate growth

    Levine Leichtman Capital Partners talks about what drew the firm to the smoothie chain, which has a pipeline of over 500 units, and how its financial resources will support nationwide expansion.

    By Sept. 9, 2020
  • Chipotle TikTok activation with The House Nobody Asked For retrieved by Mobil Marketer on Sept. 8, 2020
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    Retrieved from Chipotle Mexican Grill, Inc. on September 08, 2020
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    Chipotle employs TikTok creator cohort to promote group-ordering app feature

    As TikTok users join up to form creator houses, Chipotle is early to a trend that reflects its own efforts to target wannabe brand ambassadors.

    By Peter Adams • Sept. 8, 2020
  • Luby's shareholders approve liquidation plan

    If the company receives an offer for a corporate transaction that would result in superior value to stockholders, the dissolution plan could be abandoned.

    By Updated Nov. 18, 2020
  • An image of a beige building with Chuck E Cheese signage. Above the sign is a logo of a smiling rat with hat and T-shirt.
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Chuck E. Cheese parent emerges from bankruptcy protection

    The company reduced debt obligations by roughly $705 million, and has more than $100 million of liquidity to fund operations and growth plans.

    By Updated Jan. 4, 2021
  • Buffalo Wild Wings offers season pass to feed and entertain football fans
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    Courtesy of Buffalo Wild Wings
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    Buffalo Wild Wings sells season passes to feed and entertain NFL fans

    The chain returns to experiential marketing with an effort to appeal to customers who are eager to return to normal activities and those who are sticking close to home.

    By Tatiana Walk-Morris • Sept. 4, 2020
  • Potbelly taps Checkers veteran for COO

    Adam Noyes joins the sandwich chain during a tough year in which revenues decreased nearly 50% and same-store sales declined in the double-digits.

    By Rosie Bradbury • Sept. 2, 2020
  • 27 Black former franchisees join racial discrimination case against McDonald's

    The amended complaint now contains 77 named plaintiffs and includes nearly 300 stores with compensatory damages averaging between $4 million to $5 million per location. 

    By Updated Nov. 18, 2020
  • KFC names first director of equity and inclusion

    John Mays' appointment comes less than two weeks after Yum Brands tapped Chequan Lewis as Pizza Hut's first chief equity officer. 

    By Rosie Bradbury • Aug. 31, 2020
  • How 13 casual chains fared during dining room closures

    Casual dining restaurants leaned heavily on technology, off-premise and cleanliness standards to try and bring customers back as restrictions eased across the country.

    By Aug. 31, 2020
  • The Cheesecake Factory rehires majority of 41K furloughed employees

    In a sign that business is normalizing, the company is also restoring full pay for corporate and bakery administration employees, who had salaries reduced 10% to 20% in April due to pandemic pressure. 

    By Alicia Kelso • Aug. 28, 2020