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  • An empty Starbucks redesigned with lots of green and open space.
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    Courtesy of Starbucks
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    An inside look at Starbucks’ coffeehouse redesign

    With 1,000 renovations and new builds set to incorporate warmer colors, more seating and experiential changes, Starbucks may be on its way to physically restoring its coffeehouse-vibe.

  • A photograph of Freddy's off-premise-centric prototype in Belleville, Illinois
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    Courtesy of Freddy's Frozen Custard & Steakburgers
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    Freddy’s acquired by Rhône

    The fast casual brand grew from 400 units to over 550 under Thompson Street Capital Partners and will continue its current momentum under new ownership.

    Updated Sept. 4, 2025
    M&A
  • People wait in line to enter a building with a sweetgreen logo at the top.
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    Scott Olson via Getty Images
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    Sweetgreen hires Chipotle vet as CFO

    Mitch Reback will retire after serving in his post for a decade with Jamie McConnell, former Chipotle exec, taking his place.

  • An image of a man sitting at a table inside a McDonald's
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    Courtesy of McDonald's
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    McDonald’s leaves NRA over policy differences

    The National Restaurant Association confirmed McDonald's terminated its membership after CEO Chris Kempczinski criticized the tip credit — a political keystone for the NRA — on CNBC.

  • People sit in a coffee shop.
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    Adam Gray via Getty Images
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    Starbucks deploys AI for in-store inventory management

    Computer vision is helping the chain keep track of its in-store inventory and may be used to automate some stock ordering.

  • A bunch of chicken fingers, fries, toast slices, lemonade and iced tea on a picnic blanket.
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    Courtesy of Raising Cane's
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    Raising Cane’s heads to the UK

    The chicken finger brand will develop company-operated units in London and plans to open urban stores and suburban drive-thrus.

  • An image of while building with a brick facade and a logo that says "Noodles & Company."
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    JHVEPhoto via Getty Images
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    Noodles & Company to consider sale

    The chain, which is struggling with growing net losses, is also considering refinancing debt and refranchising as part of a strategic review.

  • Customers enter a McDonald's restaurant.
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    Mario Tama / Staff via Getty Images
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    How 3 quick-service restaurants are looking to CX to revive traffic

    Wendy’s is focusing on operations, McDonald’s on loyalty and Taco Bell on digital ordering. How can each approach keep customers coming back?

  • An image of a person wearing a suit with arms crossed and smiling. The person is in front of a wall with news clips in the background.
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    Permission granted by Fat Brands
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    Andrew Wiederhorn returns as Fat Brands CEO

    The shift in leadership comes after the U.S. Department of Justice dropped fraud charges against Fat Brands and Wiederhorn in July.

  • An image of a digital menu board that says "Extra Value Meals are back" on the other panel there is a photo of an egg sandwich and a $5.
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    Permission granted by McDonald's
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    McDonald’s latest value deals target combo meals

    The Extra Value Meals will decrease the price of eight meals by 15% compared to ordering items a la carte.

  • An image of a person holding an iced coffee drink and standing in front of a beige brick building with a Caribou Coffee logo.
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    Courtesy of Caribou Coffee
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    Caribou Coffee names permanent CEO

    Scott Kennedy, who has served as interim CEO since March, has become president and CEO of the coffee chain.

  • A hand holds a smartphone with the screen showing different rewards available from Sweetgreen's rewards program.
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    Permission granted by Sweetgreen
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    Sweetgreen hires former Taco Bell exec as chief commercial officer

    Zipporah Allen, a major architect of Taco Bell’s digital transformation, has joined the embattled salad brand as it looks to rebuild traffic and sales.

  • An image of a person wearing a blue shirt in front of a white background.
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    Courtesy of Jersey Mike's
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    Jersey Mike’s appoints Wingstop vet as president, COO

    Stacy Peterson will lead U.S. operations, marketing and technology as the company continues to open roughly 300 domestic units a year.

  • A bowl loaded with Chipotle's Carne Asada LTO.
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    Courtesy of Chipotle
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    Chipotle brings back Carne Asada to cure sliding sales

    The return of the highly anticipated protein could help the fast casual giant kick a sales slump that has so far proved resistant to LTOs.

  • A photograph of a menu with Cracker Barrel branding
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    Joe Raedle via Getty Images
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    Opinion

    Cracker Barrel: Another case of the blanding of branding

    Restaurants must engage core and growth audiences to understand what they value and which brand equities to protect, evolve or retire, writes Jon Shapiro, chief creative officer of brand experience at PV&COHO.

  • An image of a gray building with a logo that says "Smokey Bones Bar & Fire grill"
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    Retrieved from Smokey Bones on September 02, 2025
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    Twin Hospitality closes 15 Smokey Bones restaurants

    The company will also convert 19 Smokey Bones units into higher-performing Twin Peaks restaurants, leaving the barbecue brand with 26 units.

  • Chili's Fast Food Financing pop-up
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    Courtesy of Chili's Grill & Bar
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    Why consumer confidence is the leading restaurant traffic indicator

    Dwindling confidence in macroeconomic growth means consumers are more price-sensitive than ever, in a potential win for value-oriented brands, Revenue Management Solutions said.

  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub
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    Grubhub settles false advertising lawsuit for $7M

    A 2020 lawsuit alleged that the aggregator used business logos and names on its platforms without a restaurant’s permission, causing customer confusion.

  • A photograph of a yellow sign with Denny's in red.
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    Justin Sullivan via Getty Images
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    Denny’s adds 5 Slams for $5

    After sunsetting its $2-$4-$6-$8 value play, the casual dining brand is focused on time-limited promotions centering on meals.

  • An image of two chicken wraps from McDonald's
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    Courtesy of MCDonald's
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    Restaurant winners and losers from H1 2025

    Casual dining chains, led by Chili’s, had a surprisingly strong quarter, while fast casuals, like Chipotle and Sweetgreen, struggled with consumer pullback and operations problems.

  • Aerial shot of waterfront parks and city skyline
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    SEASTOCK via Getty Images
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    Uber Eats settles Seattle labor claims for $15M

    The delivery aggregator denied allegations by city authorities that it misled workers about potential earnings and paid them less than required.

    Updated Aug. 27, 2025
  • An image of various chicken sandwiches and wraps at McDonald's with a golden background
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    Permission granted by McDonald's
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    McDonald’s bulks up chicken menu with Special Edition Gold Sauce

    The North Carolina barbecue-flavored sauce will accompany two new McCrispy sandwiches as the QSR aims to boost its chicken market share.

  • Various food items and toast set on a red background
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    Permission granted by Smoothie King
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    Smoothie King debuts food menu

    The fast casual chain added toasts and protein bowls following a 100-store test in the Dallas-Fort Worth area.

  • Philadelphia Eagles running back Saquon Barkley for Little Caesars
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    Courtesy of Little Caesars
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    Little Caesars dials up NFL marketing with deals, co-branded campaign

    The pizza chain is also flexing partnerships with football stars like Saquon Barkley for its fourth year as the Official Pizza Sponsor of the league.

  • A photograph of a person's arms holding a wooden knief that is resting in a small paper box of food.  Another hand is on a gray latop.
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    Permission granted by DoorDash
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    DoorDash updates features for corporate clients

    Companies can track spending, usage and engagement by employees who participate in meal programs.