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  • An image of a man and a woman holding up cups from Yogurtland.
    Image attribution tooltip
    Courtesy of Yogurtland

    Yogurtland plans to double footprint by 2028

    The roughly 230-unit frozen yogurt concept is targeting major U.S. markets, including Phoenix, Dallas, Houston and San Antonio, Texas, as well as Florida.

  • An image showing various food items and brand packaging from LankyBox Kitchen.
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    Courtesy of Virtual Dining Concepts

    Chuck E. Cheese parent creates YouTube-inspired virtual brand

    LankyBox Kitchen, a collaboration between Virtual Dining Concepts and CEC Entertainment, expands Chuck E. Cheese’s virtual brand offerings, which include Pasqually’s Pizza & Wings. 

  • Starbucks sustainable cups
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    Courtesy of Starbucks
    Starbucks unionization efforts

    Labor federation asks SEC to examine Starbucks’ gift card breakage rate

    Starbucks counts a certain percentage of unused gift card dollars as revenue, but the Strategic Organizing Center is seeking to force the company to disclose more about its calculations of “breakage” revenue.

  • A man carrying orange bags with the word Grubhub on the side.
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    Courtesy of Grubhub

    Grubhub to deliver Rite Aid products in 16 states

    As delivery companies diversify their offerings, Grubhub is stepping into the drugstore vertical in a partnership encompassing 2,000 Rite Aid locations.

  • WeWork To Adjust Corporate Governance, Valuation Ahead Of IPO
    Image attribution tooltip
    Drew Angerer via Getty Images

    DoorDash becomes WeWork’s exclusive delivery partner

    DoorDash for Work, a corporate meal solution, will deliver food and beverages for WeWork community events at over 200 U.S. and Canada locations.

  • Smokey Bones opened its first drive-thru in Bowling Green, Kentucky in April 2022.
    Image attribution tooltip
    Permission granted by Smokey Bones

    Want a drive-thru? Make sure your menu is ready

    With drive-thru customers expecting faster speed of service, chains are honing in on what items work and don’t work to get orders completed quicker.

  • A photo of Starbucks workers participating in a strike in Nottingham, Maryland, Nov. 17, 2022
    Image attribution tooltip
    Permission granted by Aleah Bacetti
    Starbucks unionization efforts

    Over 110 unionized Starbucks stores strike on Red Cup day

    In the union’s largest one-day strike to date, thousands of workers walked out on Thursday, coinciding with the company’s yearly reusable holiday cup debut.

  • Pepsi opens ghost kitchen Pep's Place for food and beverage delivery
    Image attribution tooltip
    Courtesy of Pepsi

    PepsiCo adds ghost kitchen capabilities for foodservice partners

    Partners will have access to a turnkey, scalable option to bring menu items to new or existing markets, increase off-premise sales and boost revenue.

  • Quiznos
    Image attribution tooltip
    Courtesy of Quiznos

    Quiznos to boost Arizona presence with multi-unit franchise deal

    Franchisee Parish Patel will develop 30 units over the next seven years, increasing the sandwich chain's presence in the state more than eightfold.

  • An image of Panera's bakery shakes
    Image attribution tooltip
    Permission granted by Panera

    Panera whips up milkshakes in menu test

    The three shakes, which are available for $5.79, are being tested in select markets in Texas and could be rolled out nationwide next year.

  • A person in a coat rides a bicycle holding a red DoorDash bag.
    Image attribution tooltip
    Michael M. Santiago/Getty Images via Getty Images

    NYC proposes $23.82 hourly delivery worker wage by 2025

    A proposed app-based delivery worker wage would initially rise to $17.87 in January from a reported hourly average of $7.09, excluding tips.

  • An image of a building with Hawaiian Bros branding
    Image attribution tooltip
    Permission granted by Hawaiian Bros
    Deep Dive

    As chains expand drive-thrus, speed of service becomes paramount

    Drive-thru ordering remains in high demand long after dining room lockdowns, and chains are making sure their design and layouts help maximize efficiency. 

  • A picture of a Chipotle with a pickup lane.
    Image attribution tooltip
    Courtesy of Chipotle

    Chipotle’s 500th Chipotlane opens in Kentucky

    The company is on track to open 235 to 250 new restaurants this year, 80% of which will include its digital pickup lanes. 

  • A round sign with the words Burger King on it.
    Image attribution tooltip
    Justin Sullivan via Getty Images

    RBI appoints ex-Domino’s CEO Patrick Doyle as executive chairman

    Doyle, who served eight years as Domino’s chief executive, joins the company as it pursues a transformation of its domestic Burger King branding.

  • Caribou Coffee
    Image attribution tooltip
    Permission granted by Caribou Coffee

    Caribou Coffee opening first US franchised unit

    The store in Wooster, Ohio, is part of the company’s first multi-unit agreement with Mike Mariola, who intends to develop locations in several Ohio markets. 

  • Sherif Mityas has been promoted to Brix CEO.
    Image attribution tooltip
    Courtesy of Brix Holdings

    Friendly’s parent promotes Sherif Mityas to CEO

    Brix Holdings promoted Mityas from president to CEO as it finished integrating recently acquired brands into its system.

  • A photo of Stacy Peterson, incoming CEO of Jeni's Splendid Ice Cream.
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    Courtesy of Jeni's Splendid Ice Cream

    Wingstop exec joins Jeni’s Splendid Ice Creams as CEO

    Wingstop’s chief revenue officer will lead the dessert chain, which sells ice cream through retailers and roughly 70 of its own shops, beginning in December.

  • Image attribution tooltip
    yaoinlove via Getty Images

    How 6 restaurant giants are hiking menu prices

    Brands like Chipotle, McDonald’s and Starbucks are walking a tightrope — charge enough to protect the bottom line without alienating customers.

  • A picture of a blue and white building with Dutch Bros branding
    Image attribution tooltip
    Permission granted by Dutch Bros
    Deep Dive

    Drive-thru drag: Construction delays, rising costs slow development

    Inflation and labor disruption are forcing restaurants to get creative with site selection to obtain prime drive-thrus and mobile pickup window real estate.

  • A portrait of Fat Brands new chief growth officer, Jeremy Theisen
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    Permission granted by Fat Brands

    Fat Brands hires restaurant tech exec as first chief growth officer

    Jeremy Theisen will oversee the recruitment of new franchisees and multi-unit deals with existing partners, the company said Monday.

  • A woman sitting at a table using her phone as a calculator. On the table there are financial charts.
    Image attribution tooltip
    Hispanistic via Getty Images

    Study: 63% of small restaurants wanted Republicans to control Congress

    Most small businesses are concerned with rising interest rates and feel the GOP would've been better equipped to manage macroeconomic challenges.

  • An image of a Subway sandwich in a plastic package.
    Image attribution tooltip
    Courtesy of Subway

    Subway plots growth through automated vending fridges

    The smart fridges, which debuted at the University of California, San Diego in September, are seeing interest from franchisees. 

  • Image attribution tooltip
    Permission granted by DoorDash

    DoorDash enhances driver safety

    A year after introducing its SafeDash program, DoorDash has added five additional functions, including real-time safety alerts and check-ins.

  • An image of three smart phone face plates that have Uber Eats branding.
    Image attribution tooltip
    Permission granted by Uber Eats

    Uber Eats adds holiday purchasing features

    Customers can now schedule gift cards, send meals to friends and family, buy from a curated holiday shop and use advanced search for alcoholic beverages. 

  • An image of a Sweetgreen restaurant with a drive-thru
    Image attribution tooltip
    Courtesy of Sweetgreen

    Sweetgreen to open first drive-thru in Chicago suburb

    The fast casual's first drive-thru for digital pickup orders, dubbed "Sweetlane," is part of its strategy to test new store concepts and bolster online sales.

    Updated Nov. 14, 2022