The Latest
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Dave & Buster's cashes in on contactless commerce app
The restaurant chain's app uses NFC technology to let customers play games with a phone tap and manage rewards points.
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KFC brings back its fried chicken-scented Firelogs
The logs, made from recycled materials via a partnership with Enviro-Log, will be available exclusively on Walmart's website.
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Postmates lays off dozens, closes Mexico City operations
The delivery provider, which has held off on its IPO, could also be exploring a sale during a time when investor sentiment has soured over the profit-starved industry.
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Chipotle agrees to $95K payout in sexual harassment suit
A former employee claims he was locked in a walk-in freezer for reporting a sexual harassment incident, adding to a slew of sexual harassment lawsuits hitting the QSR space.
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McDonald's caters to devotees with 1st permanent e-commerce shop
Debuting with a holiday collection that includes tree ornaments and an ugly sweater, Golden Arches Unlimited sells gear that isn't available elsewhere.
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On the Border settles race claim for $100K and a letter from its chief people officer
EEOC alleged the employer failed to act when employees at the restaurant repeatedly subjected a co-worker to racial slurs.
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Restaurant industry will be shaped by AI, autonomous vehicles in 2030
In 10 years, restaurants can expect these technologies to transform day-to-day operations, from dynamic pricing to drive-thrus, according to a National Restaurant Association report.
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Potato shortage won't hurt french fry supply, says Idaho Potato Commission
Severe weather plagued this year's potato crop, but the potato industry is reassuring consumers that fries are still on the menu.
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Pizza Hut tests in-store kiosks with Brookshire
As the pizza chain explores more avenues to grow sales, it entered into a partnership with a grocery retailer and could expand it to other stores in Texas, Arkansas and Louisiana.
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SponsoredSurviving the $15 minimum wage: How technology can offset rising labor costs
How will you absorb the growing labor costs without raising menu prices and without decreasing food quality, portion size or service levels?
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Kroger launches ghost kitchen to deliver meals on demand
Restaurants will have more competition in delivery with the first major grocer partnering with ClusterTruck to serve fresh-made meals to customers in four cities during a 12-week pilot.
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Deliveroo CFO departs before funding round investigation
Raif Jacobs is one of five executives to leave Deliveroo this year, including its COO, chief technology officer, chief people officer and chief legal officer.
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More diners seek breakfast beyond morning daypart, report finds
Fifty-five percent of breakfast orders also include coffee, while 32% of millennials want more vegetarian or vegan options, according to Technomic research.
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McDonald's enters the chicken sandwich wars
The QSR giant is testing a Crispy Sandwich and Deluxe Sandwich starting Monday in Houston and Knoxville, Tennessee.
UPDATED: Dec. 2, 2019 at 9:15 a.m. -
Subway to start the year with pricing discounts despite previous protests
Under new CEO John Chidsey, the chain eyes price cuts to at least two sandwiches, according to the New York Post, despite complaints from franchisees.
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Dunkin' turns menu items into limited-edition holiday candles
The QSR is tapping into the sense of smell as it continues to ramp up its lifestyle positioning.
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Chick-fil-A encourages giving the gift of time with multichannel campaign
Across a TV spot, online store and pop-up shop, the QSR looks to deliver for the 73% of consumers that say they want more time with people they love this holiday season.
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Pay by the numbers: How much top restaurant execs make compared to their employees
Compensation for the CEOs of public companies averaged over $5 million in 2018 while average pay was just over $10 per hour for workers.
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Papa John's RCS promo for vegan pizza outdoes SMS 23%
The pizza chain used the media-rich messaging format for a World Vegan Day campaign.
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American Express unveils in-app restaurant booking service
The service lets Platinum Card and Centurion members make reservations at more than 10,000 eateries worldwide.
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Group criticizes McDonald's for fired CEO's $42M severance package
Investors and New York City's comptroller told the fast food chain that they were "distressed" by the substantial severance Steve Easterbrook received and urged it to adopt a stronger clawback policy.
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ColumnShift Change: Starbucks hires exec focused on diversity; Carrols brings on new CFO
This week's Shift Change also highlights new executives at Roy Rogers and Another Broken Egg Cafe.
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Burger King's largest operator taps new CFO after $8.3M flub
After a major discounting error by Carrols Restaurant Group' over the summer, Realogy Holdings Corp. strategist and former CFO Anthony Hull is stepping in to restore order.
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Starbucks hires global diversity and inclusion officer
Nzinga Shaw, who starts in January, joins Starbucks in the wake of a recent racial controversy.
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Golden Corral steps up franchisee incentives in remodel push
The buffet chain is offering $10,000 to $140,000 credits toward the remodel, marketing costs or retraining for franchisees that complete its new redesign.
