Labor and Policy


  • A smiling worker hands someone a ceramic mug of coffee.
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    Courtesy of Starbucks
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    Starbucks remodels, service tweaks are paying off

    The coffee giant gained same-store sales momentum in the U.S. market with its third consecutive quarter of comps growth.

    By July 30, 2026
  • A view of a Taco Bell restaurant on February 06, 2025 in Dublin, California.
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    Justin Sullivan via Getty Images
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    Taco Bell tied to Cyclospora outbreaks in 4 more states

    While the chain removed potentially contaminated lettuce by July 17, the long incubation period of the parasite — upwards of two weeks — means new cases may continue into early August.

    By July 27, 2026
  • Taco Bell is testing a new design for its Go Mobile stores, pictured here.
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    Courtesy of Taco Bell
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    Taco Bell flooded with lawsuits over diarrhea outbreak

    The fast food giant, supplier Taylor Farms and at least one franchisee face legal action from consumers in multiple states over alleged deceptive marketing and illness tied to lettuce.

    By July 23, 2026
  • A person in a suit stands on stage surrounded by a large crowd in the stands.
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    Courtesy of Starbucks
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    What 10 leading restaurant companies pay their CEOs — and their hourly workers

    Median hourly compensation hovers near, and sometimes below, the poverty line, while leading restaurant CEOs earn tens of millions.

    By July 22, 2026
  • A smiling woman in a Burger King uniform at a table of restaurant guests.
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    Courtesy of Burger King
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    Burger King reworks manager role to support guest experience

    The chain is redefining its restaurant manager role with a new, more distinct uniform and new responsibilities to better address guest concerns.

    By July 20, 2026
  • Bouchon, Las Vegas
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    Getty Images
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    Inappropriate touching, unwanted spanking costs Las Vegas restaurant group $2M

    The court documents allege that Bouchon and the greater restaurant group failed to take appropriate action to prevent the harassment, even after receiving complaints.

    By Caroline Colvin • July 17, 2026
  • An image of a Taco Bell restaurant.
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    Getty Images
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    Taco Bell lettuce supplier linked to diarrhea outbreak

    Upwards of 1,600 people who contracted cyclosporiasis reported eating at the chain beforehand, the CDC and FDA said.

    By Updated July 20, 2026
  • An image of a drive-thru digital menu board with a Taco Bell restaurant with white and purple paint in the background.
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    Courtesy of Taco Bell
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    Taco Bell pulls some ingredients as cyclosporiasis outbreak grows

    The brand said its decision was a voluntary precaution and that no specific brand or restaurant has been confirmed as the source of the outbreak.

    By July 16, 2026
  • A coffee shop employee prepares an order behind a counter.
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    Michael M. Santiago / Staff via Getty Images
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    Starbucks rolls out quarterly bonuses for high-performing workers

    The latest perks could help the chain attract and retain workers needed to sustain its turnaround drive. 

    By July 13, 2026
  • A help wanted sign is displayed at a boardwalk restaurant the day before the Memorial Day weekend, the unofficial start of summer, in the shore community of Wildwood on May 28, 2021 in Wildwood, New J
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    Spencer Platt via Getty Images
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    Shallow restaurant labor pool could drive up summer wages

    With 300,000 fewer young workers in the labor force than in 2025, restaurants in seasonal markets could have a tough time finding workers, the National Restaurant Association said. 

    By June 25, 2026
  • An image ofa brick Cava storefront
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    Courtesy of Cava
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    Cava will hire over 2K employees, open 75 units in 2026

    The chain has already hired 150 assistant general managers as part of its Flavor Your Future platform to develop a deep bench of future general managers.

    By June 10, 2026
  • A person holds up a black, blue, white and yellow chart titled “Reciprocal Tariffs” listing the names of several countries alongside percentages.
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    Chip Somodevilla via Getty Images
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    Q&A

    Why trade, swipe fees are NRA’s political priorities for restaurants

    The National Restaurant Association is urging the Trump administration to approve the U.S.-Mexico-Canada Trade Agreement and take a do-no-harm stance on tariffs.

    By June 9, 2026
  • An image of back-of-house workers preparing meals in a kitchen. Their faces are blurred
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    Hispanolistic via Getty Images
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    Q&A

    NRA: Immigration reform may be on the table in 2026

    From scheduling laws to visa delays, the restaurant workforce is uniquely impacted by changes to labor regulations, posing major problems for operators with thin margins.

    By June 8, 2026
  • Illinois legislature credit card fees laws banks card networks
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    Getty Images
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    Illinois restaurants face more tip fees, for now

    A federal court blocked the state's interchange fee ban. Delays to the law could cost local businesses $500 million a year, proponents say. 

    By June 3, 2026
  • Minnesota restaurant reportedly closed amid ICE enforcement operations
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    Scott Olson via Getty Images
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    Restaurants frame immigration as a fight for consumer affordability

    As inflation concerns escalate, restaurant groups have found lawmakers more receptive to immigration conversations — even in deep red Texas.

    By May 20, 2026
  • Messages opposing harsh immigration measures on a restaurant's door.
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    Scott Olson via Getty Images
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    Q&A

    What independent restaurants want out of politics in 2026

    Immigration enforcement, high swipe fees, delivery commissions and a lack of market power threaten restaurant margins, said the Independent Restaurant Coalition’s executive director.

    By May 12, 2026
  • An image of a co-branded Applebee's, IHOP restaurant
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    Courtesy of Dine Brands
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    Applebee’s franchisees sue chain over dual-branding exclusivity

    Operators in Texas claim adding Applebee’s to existing IHOP restaurants broke development exclusivity agreements.

    By April 27, 2026
  • A close up photograph of a partial Starbucks siren logo as seen from the top of an office building.
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    David Ryder via Getty Images
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    Starbucks Nashville HQ will cost $100M, employ 2K workers

    The chain will relocate some teams and hire new workers to staff a regional headquarters with proximity to key suppliers and expected growth markets.

    By April 22, 2026
  • An exterior of a building.
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    Anna Moneymaker via Getty Images
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    DOL proposes new joint employer rule

    The rule would create “a single nationwide standard” for the Fair Labor Standards Act and other laws, the U.S. Department of Labor said.

    By Ginger Christ • Updated April 22, 2026
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    Jim Vondruska/Getty Images via Getty Images
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    Chicago’s tip credit elimination plan is back, for now

    Chicago city councilors failed to overturn a mayoral veto of the council’s tipped wage freeze on Wednesday.

    By April 16, 2026
  • A Starbucks worker in a green apron and a black shirt.
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    Courtesy of Starbucks
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    How Starbucks, Target, Dave & Buster’s invest in employees to boost CX

    Financial incentives, better training and unified company culture are among the tools companies are using to enhance the employee experience.

    By Bryan Wassel • April 13, 2026
  • A woman holds up her smart phone to a tablet that is asking what percentage of a tip should be added.
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    Getty Images
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    Popmenu: 35% of diners are cutting back on restaurant tips

    Tipping fatigue and consumer price sensitivity driven by inflation may be lowering both the frequency and size of tips given to workers.

    By April 10, 2026
  • A photograph of a sign with black letters that says "Waffle House." Each letter is in a box with a yellow background.
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    Joe Raedle via Getty Images
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    Waffle House not liable for worker stabbing customer in face, 11th Circuit says

    The plaintiff failed to show that the chain could have reasonably foreseen that such an incident would take place, according to the court.

    By Ryan Golden • April 8, 2026
  • A daytime photogrpah of a white building that has an orange sign that says Popeyes Louisina Kitchen
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    Walter Cicchetti via Getty Images
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    Popeyes dodges lawsuit over fingerprint scans, but court leaves door open for redo

    The chain allegedly violated Illinois’ Biometric Information Privacy Act, a law that has led to several high-profile settlements.

    By Ryan Golden • April 7, 2026
  • A picture of Burger King signs.
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    Justin Sullivan via Getty Images
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    Burger King to hire 60K workers as part of turnaround

    Investment in menu items, marketing and renovations have helped the chain bring in customers. Now it needs the workers to serve them.

    By April 2, 2026