Labor and Policy


  • A woman holds up her smart phone to a tablet that is asking what percentage of a tip should be added.
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    Popmenu: 35% of diners are cutting back on restaurant tips

    Tipping fatigue and consumer price sensitivity driven by inflation may be lowering both the frequency and size of tips given to workers.

    By April 10, 2026
  • A photograph of a sign with black letters that says "Waffle House." Each letter is in a box with a yellow background.
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    Joe Raedle via Getty Images
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    Waffle House not liable for worker stabbing customer in face, 11th Circuit says

    The plaintiff failed to show that the chain could have reasonably foreseen that such an incident would take place, according to the court.

    By Ryan Golden • April 8, 2026
  • A daytime photogrpah of a white building that has an orange sign that says Popeyes Louisina Kitchen
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    Walter Cicchetti via Getty Images
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    Popeyes dodges lawsuit over fingerprint scans, but court leaves door open for redo

    The chain allegedly violated Illinois’ Biometric Information Privacy Act, a law that has led to several high-profile settlements.

    By Ryan Golden • April 7, 2026
  • A picture of Burger King signs.
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    Justin Sullivan via Getty Images
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    Burger King to hire 60K workers as part of turnaround

    Investment in menu items, marketing and renovations have helped the chain bring in customers. Now it needs the workers to serve them.

    By April 2, 2026
  • A Starbucks barista hands a customer a coffee
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    Courtesy of Starbucks
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    Starbucks adds performance bonuses for frontline workers

    Baristas and shift supervisors could see $300 quarterly bonuses starting in July, while Starbucks is expanding tipping across ordering channels.

    By Updated April 3, 2026
  • A table set with strike materials for Starbucks Workers United's Nov. 17 national strike.
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    Justin Sullivan via Getty Images
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    Starbucks challenged by labor-friendly activist investors

    Starbucks and Workers United may resume bargaining within weeks, despite an ongoing proxy battle over labor relations.

    By March 23, 2026
  • A person standing in front ot a mural speaks into a microphone and raises his fist.
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    Scott Olson via Getty Images
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    Chicago Mayor plans to veto tipped wage freeze

    The city council froze the tipped minimum wage at 76% of the city’s overall wage, following industry opposition to the gradual end of the tip credit.

    By March 20, 2026
  • Protestors confront ICE officers in Minneapolis, Minnesota
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    Stephen Maturen via Getty Images
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    NRA: Tariffs, immigration and swipe fees will define restaurant politics in 2026

    The National Restaurant Association said restaurants need stable trade policy, protections for immigrant workers and lower swipe fees.

    By Feb. 20, 2026
  • Outside view of the Illinois State Capitol Building
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    Getty Images
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    Restaurant lobby celebrates Illinois court win on swipe fees

    A judge ruled the state can prohibit financial firms from charging interchange fees on tips and sales taxes.

    By Feb. 12, 2026
  • Starbucks logo on building exterior
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    Bruce Bennett via Getty Images
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    Starbucks beats Missouri AG’s lawsuit targeting DEI programs

    The state said it will continue to “aggressively” pursue the case, however.

    By Ryan Golden • Feb. 9, 2026
  • An image of a person wearing a suit with arms crossed and smiling. The person is in front of a wall with news clips in the background.
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    Permission granted by Fat Brands
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    Fat Brands CEO Andy Wiederhorn faces ouster by lenders

    The chief executive’s on-again-off-again tenure at Fat is under threat after a sale of Twin Hospitality stock, which creditors allege was irregular.

    By Feb. 9, 2026
  • A view of a Taco Bell restaurant on February 06, 2025 in Dublin, California.
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    Justin Sullivan via Getty Images
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    Taco Bell operators settle claims that harasser’s conduct went unchecked for months

    Restaurant industry employers have a particular duty to protect young workers, a U.S. Equal Employment Opportunity Commission regional attorney said.

    By Ryan Golden • Feb. 6, 2026
  • Protestors confront ICE officers in Minneapolis, Minnesota
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    Stephen Maturen via Getty Images
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    Deep Dive

    ‘Fear’ and ‘chaos’ threaten employers’ 2026 immigration plans

    Even the attorneys to whom HR departments look for guidance are vexed by the Trump administration’s enforcement plan — which is expected to escalate.

    By Ryan Golden • Jan. 30, 2026
  • Two people working in the restaurant My 2 Cents.
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    Permission granted by Square
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    What’s the restaurant industry outlook for 2026?

    After a bruising year, restaurants face another spell of serious uncertainty. But there are bright spots in beverage innovation and casual dining, and diner spending may improve.

    By Jan. 30, 2026
  • An empty Starbucks redesigned with lots of green and open space.
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    Courtesy of Starbucks
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    Starbucks’ sales spike on traffic, show turnaround is working

    The coffee giant saw transactions increase among rewards members and non-members, the first time both cohorts saw traffic growth in nearly four years.

    By Jan. 28, 2026
  • Fight for 15 protestors demand $15 an hour minimum wage in Washington, D.C.
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    Kevin Dietsch via Getty Images
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    Minimum wage increases hit 19 states in 2026

    A number of states crossed the $15-per-hour threshold that’s long been used as a rallying cry among worker advocates.

    By Ryan Golden • Jan. 12, 2026
  • Kiosks for ordering food sit in the dining area of a McDonald's restaurant located inside the company's new corporate headquarters on June 4, 2018 in Chicago, Illinois.
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    Scott Olson / Staff via Getty Images
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    Litigants end McDonald’s no-poach agreement saga after almost a decade

    Multiple fast food chains have since ceased using the restrictive hiring agreements at issue.

    By Ryan Golden • Jan. 7, 2026
  • 7-Eleven
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    Brett Dworski/Restaurant Dive
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    Column

    Fueling Up: How foodservice and QSRs can reshape c-store labor in 2026

    Hiring and retaining good workers has become an intractable challenge for the industry. Building first-class food programs could help retailers finally break through.

    By Brett Dworski • Dec. 16, 2025
  • A Starbucks coffee cup
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    Spencer Platt / Staff via Getty Images
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    Starbucks’ ‘illegal race-based’ DEI at center of Florida AG’s lawsuit

    Starbucks said its hiring practices are “inclusive, fair and competitive, and designed to ensure the strongest candidate for every job, every time.”

    By Caroline Colvin • Dec. 11, 2025
  • Colin Cochran tells reporters why he thinks Starbucks Workers United will win in Cheektowaga
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    Aneurin E Canham-Clyne/Restaurant Dive
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    By the numbers: 4 years of Starbucks Workers United

    Years after winning its first election, Starbucks Workers United remains without a contract despite election wins, shopfloor organizing and a national strike.

    By Dec. 9, 2025
  • A photo of Washington, DC's city hall.
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    Getty Images
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    DC labor groups want $25 minimum wage and to kill the tip credit

    Buoyed by the success of Zohran Mamdani and goaded by the revision of Initiative 82, labor organizations in Washington, D.C., are picking a bigger version of a familiar fight. 

    By Dec. 8, 2025
  • The Panda Express storefront in Hell's Kitchen, New York City.
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    Panda Express to pay $1M in California carbon dioxide settlement

    A lawsuit in Riverside County alleged the brand failed to adequately train staff in handling potentially hazardous materials related to soda fountains.

    By Dec. 5, 2025
  • People sit in a coffee shop.
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    Adam Gray via Getty Images
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    Starbucks to pay $39M in New York City labor settlement

    New York City alleged the company violated its Fair Workweek rules upwards of 500,000 times between 2021 and 2024.

    By Updated Dec. 3, 2025
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    Courtesy of Panera Bread
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    Panera plans to reach $7B in sales by 2028

    The chain’s multi-part strategic plan includes investments in beverage and bakery items and front-of-house labor. 

    By Nov. 18, 2025
  • A table set with strike materials for Starbucks Workers United's Nov. 17 national strike.
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    Justin Sullivan via Getty Images
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    Starbucks Workers United launches 65-store strike

    The union said its members are prepared for the longest and most serious strike in the brand’s history, aimed at pushing Starbucks to agree to more favorable contract terms.

    By Updated Nov. 13, 2025