Labor and Policy
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Starbucks remodels, service tweaks are paying off
The coffee giant gained same-store sales momentum in the U.S. market with its third consecutive quarter of comps growth.
By Aneurin Canham-Clyne • July 30, 2026 -
Taco Bell tied to Cyclospora outbreaks in 4 more states
While the chain removed potentially contaminated lettuce by July 17, the long incubation period of the parasite — upwards of two weeks — means new cases may continue into early August.
By Aneurin Canham-Clyne • July 27, 2026 -
Taco Bell flooded with lawsuits over diarrhea outbreak
The fast food giant, supplier Taylor Farms and at least one franchisee face legal action from consumers in multiple states over alleged deceptive marketing and illness tied to lettuce.
By Aneurin Canham-Clyne • July 23, 2026 -
What 10 leading restaurant companies pay their CEOs — and their hourly workers
Median hourly compensation hovers near, and sometimes below, the poverty line, while leading restaurant CEOs earn tens of millions.
By Aneurin Canham-Clyne • July 22, 2026 -
Burger King reworks manager role to support guest experience
The chain is redefining its restaurant manager role with a new, more distinct uniform and new responsibilities to better address guest concerns.
By Aneurin Canham-Clyne • July 20, 2026 -
Inappropriate touching, unwanted spanking costs Las Vegas restaurant group $2M
The court documents allege that Bouchon and the greater restaurant group failed to take appropriate action to prevent the harassment, even after receiving complaints.
By Caroline Colvin • July 17, 2026 -
Taco Bell lettuce supplier linked to diarrhea outbreak
Upwards of 1,600 people who contracted cyclosporiasis reported eating at the chain beforehand, the CDC and FDA said.
By Aneurin Canham-Clyne • Updated July 20, 2026 -
Taco Bell pulls some ingredients as cyclosporiasis outbreak grows
The brand said its decision was a voluntary precaution and that no specific brand or restaurant has been confirmed as the source of the outbreak.
By Aneurin Canham-Clyne • July 16, 2026 -
Starbucks rolls out quarterly bonuses for high-performing workers
The latest perks could help the chain attract and retain workers needed to sustain its turnaround drive.
By Aneurin Canham-Clyne • July 13, 2026 -
Shallow restaurant labor pool could drive up summer wages
With 300,000 fewer young workers in the labor force than in 2025, restaurants in seasonal markets could have a tough time finding workers, the National Restaurant Association said.
By Aneurin Canham-Clyne • June 25, 2026 -
Cava will hire over 2K employees, open 75 units in 2026
The chain has already hired 150 assistant general managers as part of its Flavor Your Future platform to develop a deep bench of future general managers.
By Julie Littman • June 10, 2026 -
Q&A
Why trade, swipe fees are NRA’s political priorities for restaurants
The National Restaurant Association is urging the Trump administration to approve the U.S.-Mexico-Canada Trade Agreement and take a do-no-harm stance on tariffs.
By Aneurin Canham-Clyne • June 9, 2026 -
Q&A
NRA: Immigration reform may be on the table in 2026
From scheduling laws to visa delays, the restaurant workforce is uniquely impacted by changes to labor regulations, posing major problems for operators with thin margins.
By Aneurin Canham-Clyne • June 8, 2026 -
Illinois restaurants face more tip fees, for now
A federal court blocked the state's interchange fee ban. Delays to the law could cost local businesses $500 million a year, proponents say.
By Aneurin Canham-Clyne • June 3, 2026 -
Restaurants frame immigration as a fight for consumer affordability
As inflation concerns escalate, restaurant groups have found lawmakers more receptive to immigration conversations — even in deep red Texas.
By Aneurin Canham-Clyne • May 20, 2026 -
Q&A
What independent restaurants want out of politics in 2026
Immigration enforcement, high swipe fees, delivery commissions and a lack of market power threaten restaurant margins, said the Independent Restaurant Coalition’s executive director.
By Aneurin Canham-Clyne • May 12, 2026 -
Applebee’s franchisees sue chain over dual-branding exclusivity
Operators in Texas claim adding Applebee’s to existing IHOP restaurants broke development exclusivity agreements.
By Aneurin Canham-Clyne • April 27, 2026 -
Starbucks Nashville HQ will cost $100M, employ 2K workers
The chain will relocate some teams and hire new workers to staff a regional headquarters with proximity to key suppliers and expected growth markets.
By Aneurin Canham-Clyne • April 22, 2026 -
DOL proposes new joint employer rule
The rule would create “a single nationwide standard” for the Fair Labor Standards Act and other laws, the U.S. Department of Labor said.
By Ginger Christ • Updated April 22, 2026 -
Chicago’s tip credit elimination plan is back, for now
Chicago city councilors failed to overturn a mayoral veto of the council’s tipped wage freeze on Wednesday.
By Aneurin Canham-Clyne • April 16, 2026 -
How Starbucks, Target, Dave & Buster’s invest in employees to boost CX
Financial incentives, better training and unified company culture are among the tools companies are using to enhance the employee experience.
By Bryan Wassel • April 13, 2026 -
Popmenu: 35% of diners are cutting back on restaurant tips
Tipping fatigue and consumer price sensitivity driven by inflation may be lowering both the frequency and size of tips given to workers.
By Aneurin Canham-Clyne • April 10, 2026 -
Waffle House not liable for worker stabbing customer in face, 11th Circuit says
The plaintiff failed to show that the chain could have reasonably foreseen that such an incident would take place, according to the court.
By Ryan Golden • April 8, 2026 -
Popeyes dodges lawsuit over fingerprint scans, but court leaves door open for redo
The chain allegedly violated Illinois’ Biometric Information Privacy Act, a law that has led to several high-profile settlements.
By Ryan Golden • April 7, 2026 -
Burger King to hire 60K workers as part of turnaround
Investment in menu items, marketing and renovations have helped the chain bring in customers. Now it needs the workers to serve them.
By Aneurin Canham-Clyne • April 2, 2026