Operations: Page 91
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Restaurants call on insurers to pay business interruption claims
Lawmakers and lawyers are getting involved as insurers say COVID-19 isn't covered, while Main Street businesses say they're counting on the proceeds to keep them afloat.
By Robert Freedman • May 5, 2020 -
18% of Wendy's restaurants aren't serving hamburgers, report finds
Wendy's CEO Todd Penegor said on an earnings call Wednesday that the chain's beef supply is likely to experience a "couple of weeks of challenging tightness."
By Emma Liem Beckett • Updated May 7, 2020 -
Explore the Trendline➔
Getty Images
TrendlineBack-of-house Technology
From AI-enhanced inventory management systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Dave & Buster's raises $100M from stock sale
The sale to Jeffries will bolster its balance sheet as the chain struggles, recently closing all of its 137 locations and furloughing 15,000 hourly workers.
By Julie Littman • May 5, 2020 -
Whataburger to settle allegations that manager was told to hire only white applicants
Employers cannot rely on customer or client preferences that are discriminatory as the basis for negative employment actions, the EEOC has said.
By Lisa Burden • May 4, 2020 -
Nearly 50% of Texas restaurants don't want to reopen yet, study shows
Governor Greg Abbot allowed restaurants to reopen at 25% capacity on Friday, but a Texas Restaurant Association poll found that concerns about rehiring and restocking inventory are keeping operators on the sidelines.
By Lauren Manning • May 4, 2020 -
BJ's receives $70M investment from Ron Shaich's firm
The funds from Act III Holdings will help the casual dining chain, which laid off 16,000 hourly employees in April, bring back its staff and reopen dining rooms.
By Julie Littman • May 4, 2020 -
McDonald's primes supply chain for potential meat shortage
The chain is now limiting allocation of its meat supply as the U.S. faces potential shortages due to slaughterhouse closures.
By Alicia Kelso • May 1, 2020 -
Popeyes chicken sandwich boosts quarter despite coronavirus pressure
Even during the pandemic, the chicken sandwich's popularity didn't wane. Comp sales were up 26.2% globally while traffic grew 40% during Q1 2020.
By Julie Littman • May 1, 2020 -
Chili's to open 300 dining rooms by this weekend
The company has set up a new strategy that will seat customers two tables apart in states that are easing social distancing restrictions.
By Julie Littman • April 30, 2020 -
5 practices restaurants can use to keep customers safe
Operators should maintain social distancing standards, retool their menus and communicate with their guests about what is being done to minimize exposure when dining room closures lift.
By Julie Littman • April 30, 2020 -
Alabama Extension. (2020). "The image" [Photograph]. Retrieved from Flickr.
Georgia restaurateurs push back against reopening
Operators of over 120 restaurants in Atlanta and Savannah, Georgia, have pledged to keeping their dining rooms closed despite the governor's go-ahead.
By Julie Littman • April 29, 2020 -
5 steps restaurants should take before bringing back staff
Before restaurants consider reopening their dining rooms, experts say operators should review payroll practices, rehire based on seniority and develop ways to monitor employee health.
By Julie Littman • April 29, 2020 -
15 Chick-fil-A employees test positive for coronavirus in Texas
Over 100 employees have been tested in Southeast Texas and remain under quarantine while the two restaurants in question are temporarily closed.
By Julie Littman • April 29, 2020 -
California's paid coronavirus sick leave requirement targets big chains
On April 16 Gov. Gavin Newsom issued an executive order requiring food businesses with more than 500 employees nationwide to provide the benefit to essential workers, including delivery personnel.
By Emma Liem Beckett • April 28, 2020 -
States begin easing dine-in restrictions, but are restaurants ready to reopen?
Restaurants are formulating plans to ramp up operations as states like Georgia and Tennessee ease restrictions, but many think it's too soon.
By Julie Littman • April 27, 2020 -
Chipotle CFO: 'Our worst days have passed'
By revamping its business around online advertisements and free delivery, Chipotle has weathered the pandemic better than many restaurant chains. But what will its dining experience look like next year?
By Jane Thier • April 24, 2020 -
Alabama Extension. (2020). "The Image" [Photograph]. Retrieved from Flickr.
LA County to publicly list restaurants with COVID-19 exposures
Restaurants will join institutions like nursing facilities and shelters tracked by the county's Department of Public Health that have reported positive cases of coronavirus.
By Julie Littman • April 24, 2020 -
Potbelly will return $10M in PPP funding
The Treasury Department issued guidance April 23 requesting that publicly traded companies repay their Paycheck Protection Program loans by May 7. Returned funds will be allocated for new loans for other qualified applicants.
By Emma Liem Beckett • Updated April 27, 2020 -
Takeout sales outpacing delivery amid coronavirus, data shows
Upserve found that while delivery made up 32% of sales in February through its online ordering platform, it represents just 14% of transactions as of April 20, suggesting an uptick of restaurants going online without third-party partners.
By Lauren Manning • April 23, 2020 -
Retrieved from Chipotle on July 15, 2020
Chipotle grows digital sales 81% in Q1 despite coronavirus
The fast casual chain's online sales reached its highest quarterly level at $372 million in Q1, representing over 26% of overall sales.
By Julie Littman • April 22, 2020 -
The Cheesecake Factory receives $200M private equity investment
The cash from Roark Capital will provide the dining chain, which furloughed 41,000 workers in March, with much needed funding to get through the novel coronavirus pandemic.
By Julie Littman • April 21, 2020 -
NRA calls for PPP reform, estimates 8M restaurant job losses
National Restaurant Association is pushing Congress to create a $240 billion restaurant relief and recovery fund, and to change the PPP's loan period, forgiveness restrictions and repayment terms.
By Lauren Manning • April 21, 2020 -
Permission granted by All Together Now
Chicago hybrid restaurant offers a side of humor with 'social distance goods'
All Together Now altered its operations to provide a variety of pandemic provisions, including nightly dinners, small bites and its popular wine and cheese pairings for delivery and pickup.
By Julie Littman • April 20, 2020 -
Courtesy of Starbucks
Starbucks will phase out Catastrophe Pay as US stores reopen
The chain said that it will start to open locations May 4 on a community-by-community basis, but will phase out some of its additional benefits in June.
By Julie Littman • April 17, 2020 -
Courtesy of Bloomin' Brands
Bloomin' Brands will open 1st drive-thru Aussie Grill in May
The new Florida location marks the third U.S. store for the fast casual Outback concept, but the first to feature a drive-thru and indoor seating.
By Lauren Manning • April 17, 2020
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