Operations: Page 79
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Domino's CFO: Carryout business is 'on fire'
The pizza chain boasted a 3.9% increase in same-store sales on carryout in the U.S. and will continue to lean heavily on growing this business, which makes up about half of its sales and outpaced delivery growth last year.
By Julie Littman • Feb. 20, 2020 -
Pizza Hut's largest franchisee reportedly considering bankruptcy
If NPC International files for bankruptcy, the move could help the company renegotiate lease agreements with landlords, Bloomberg reports.
By Emma Liem Beckett • Feb. 20, 2020 -
Explore the Trendline➔
Wavebreakmedia via Getty ImagesTrendlineBack-of-house Technology
From AI-enhanced POS systems and analytics to robot-powered kitchen equipment, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Chili's wants you to 'laugh so hard you pee a little' with new campaign
Focusing on its on-premise experience, the Brinker International chain dabbles in ASMR, experiential marketing and more.
By Dianna Christie • Feb. 20, 2020 -
Cheesecake Factory now accepts Yelp reservations
A limited number of tables are available to book at all U.S. restaurants, which could help boost traffic for the casual dining chain and bypass its sometimes hours-long wait times.
By Julie Littman • Feb. 20, 2020 -
Inspire Brands explores ghost kitchens
Inspire, which would be one of the first multi-brand owners to explore the model, told Restaurant Dive it wasn't ready to comment on its ghost kitchen trademarks as of Tuesday.
By Lauren Manning • Feb. 19, 2020 -
New CFO takes reins at Yelp as it struggles to monetize site traffic
More than six months after CFO Lanny Baker left the company to head finance at Eventbrite, Yelp has named an experienced replacement whom it hopes will spur momentum.
By Jane Thier • Feb. 18, 2020 -
Domino's speeds up pizza pickup with Pie Pass
This investment reflects growing focus on optimizing pickup, since 95% of diners report collecting their order on time is the most important aspect of the service.
By Emma Liem Beckett • Feb. 18, 2020 -
Lunch Break: Firehouse Sub's VP of operations services shares strategies for tech deployment
Rich Goodman talks about how the sandwich chain, with a 98% franchised system, approaches upgrades, from new online guest experiences to digital education resources for employees.
By Julie Littman • Feb. 18, 2020 -
WeWork launches Food Labs in NYC amid struggles
The company opened its newest food-focused co-working space and innovation lab, which is designed to promote research and development and collaboration.
By Alicia Kelso • Feb. 14, 2020 -
Meijer opens sushi restaurant and craft beer bar
The new concept serves beer from local Bell's Brewery to accompany chef-made rolls and non-sushi dishes like Asian chicken wings.
By Krishna Thakker • Feb. 14, 2020 -
Burgerim drama mounts as WA, MD revoke franchise registration
Franchisees of the beleaguered burger chain, once considered one of the hottest and fastest growing brands, face additional challenges as states revoke the franchisor's right to sell licenses.
By Alicia Kelso • Feb. 13, 2020 -
Secret Sauce: Pinstripes uses a different kind of equity partnership to grow
Joining forces with real estate developers has helped this eatertainment concept, which opened during the Great Recession, reach toward its long-term goal of over 100 units in the U.S.
By Julie Littman • Feb. 12, 2020 -
Starbucks' airport strategy takes flight with 2 deals
The coffee chain hopes to explore innovative store concepts with Paradies Lagardère and OTG Management, including offerings like gate-to-gate delivery, and will open new locations this year.
By Lauren Manning • Feb. 11, 2020 -
Sonic to buy 73 units from bankrupt franchisee
The franchisor plans to acquire the units from SD Holdings, which operates in North Carolina, Tennessee, Virginia and Alabama, after the operator accumulated $22.3 million in secured debt.
By Alicia Kelso • Feb. 11, 2020 -
Burger King, Tim Hortons invest in personalized drive-thru tech
The brands' menu boards will offer locational, situational and customized offerings similar to McDonald's rollout of Dynamic Yield.
By Julie Littman • Feb. 10, 2020 -
Popeyes' chicken sandwich helped boost comp sales to 34% in Q4
The menu item — easily the brand's most successful product launch — also lifted systemwide sales by 42% to $1.3 billion during the quarter.
By Julie Littman • Feb. 10, 2020 -
Sponsored by Alaska Seafood Marketing Institute
Fin to gill: How restaurant chefs can make the most of whole fish for delicious sustainable dining
Take a second look at what you once saw as trash, and change how your restaurant operates.
Feb. 10, 2020 -
Grubhub adds 150K non-partnered restaurants as controversy grows
The delivery platform grew its network to 300,000 restaurants in Q4 and is eyeing a subscription program and pickup to gobble more market share, but frustration over its strategy could threaten its future.
By Julie Littman • Feb. 7, 2020 -
Study: Unpredictable schedules jeopardize shift worker health
Employers can help prevent chronic illnesses by eliminating rotating shifts that disrupt sleep cycles, the study's lead author said.
By Valerie Bolden-Barrett • Feb. 6, 2020 -
Saladworks pilots virtual kitchens in 3 markets
Saladworks joins the likes of Chick-fil-A, Wetzel's Pretzels, Halal Guys and others testing the Kitchen United model.
By Lauren Manning • Feb. 5, 2020 -
37% of operators plan to reduce labor costs with tech
While restaurants are exploring self-service kiosks and ghost kitchens to alleviate the issue, others will increase menu prices, according to a TD Bank survey.
By Julie Littman • Feb. 4, 2020 -
Full-service cloud kitchen brand Kitopi raises $60M
The company will use the funding to open 150 delivery-only locations around the world by the end of 2020.
By Lauren Manning • Feb. 4, 2020 -
Krispy Kreme takes a bite out of the Big Apple
The chain will open six New York City stores in 2020, including a Times Square flagship, but Dunkin's strong market presence poses stiff competition.
By Lauren Manning • Jan. 30, 2020 -
Amazon Go will soon offer hot food and fountain soda
A San Francisco location recently closed for renovations and informed customers it's adding more meal and beverage options, including espresso.
By Krishna Thakker • Jan. 28, 2020 -
Starbucks ramps up waste reduction goals, focusing on reusable and recyclable cups
The coffee giant's new "resource positive" goals seek 50% reduction in waste sent to landfills by 2030. Its emphasis on changing cup design for recyclability, versus shifting toward compostables, is different than some competitors.
By E.A. Crunden • Jan. 24, 2020