Operations: Page 77


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    DoorDash
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    DoorDash launches new online convenience store DashMart

    The company's venture, which marks its first foray into managing its own inventory, will offer around 2,000 grocery and restaurant items and delivery in as little as 30 minutes. 

    By Jessica Dumont • Aug. 6, 2020
  • Closed sign outside of a small business during the coronavirus pandemic of 2020.
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    Alabama Extension. (2020). "The Image" [Photograph]. Retrieved from Flickr.
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    83% of New York City restaurant owners couldn't pay full rent in July, report shows

    The NYC Hospitality Alliance survey also found that 71% of landlords would not waive portions of rent because of COVID-19. 

    By Alicia Kelso • Aug. 5, 2020
  • Homeroom Restaurant in Oakland, California Explore the Trendline
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    Permission granted by Homeroom
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    Trendline

    Independent restaurants

    Dining room refreshes, menu innovation and other unique offerings can help independents stand out from competitors, win new customers and keep existing ones coming back. 

    By Restaurant Dive staff
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    Permission granted by Wendy's
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    Wendy's digital sales momentum grows with delivery expansion during Q2

    While a majority of the mix was from delivery orders, the chain expects its newly launched loyalty program to boost mobile ordering.

    By Aug. 5, 2020
  • Wendy's breakfast launch
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    Retrieved from Wendy's on March 02, 2020
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    Wendy's breakfast makes up 8% of US Q2 sales

    Despite being the most challenged daypart during the pandemic, the chain reported strong margins and sales growth, and plans to invest $15 million to advertise the menu during the last half of 2020.

    By Aug. 5, 2020
  • A restaurant in Southern California offers takeout and delivery only during the novel coronavirus pandemic in 2020.
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    NRA: 55% of restaurants can't access second PPP loan under Senate plan

    The association is urging Congress to lower the proposed Heals Act revenue loss threshold, which determines a business' eligibility for a second loan, from 50% to 20%. 

    By Aug. 4, 2020
  • Wawa is adding a drive-thru-only location
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    Courtesy of Wawa
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    Wawa to open first freestanding drive-thru by year-end

    As it prepares for a post-COVID-19 world, the convenience store known for its sub sandwiches expects to start selling combos and value meals at the new Pennsylvania location.

    By Alicia Kelso • Aug. 3, 2020
  • Texas bars could reopen as restaurants under modified licensure rules

    Establishments could qualify as restaurants if alcoholic beverages made up less than 51% of their sales since April 1, per the Texas Alcoholic Beverage Commission. 

    By Aug. 3, 2020
  • 12 North Carolina McDonald's restaurants fined for alleged child labor law violations

    It’s not uncommon for fast food chains to face allegations of such missteps, and others like Qdoba, Chipotle and Wendy's have paid similar fines in the past year.

    By Katie Clarey • July 31, 2020
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    "The image" by ajay_suresh is licensed under CC BY 2.0
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    Pret A Manger shutters 17 stores in Boston and Chicago

    With more Americans working remotely, the chain, which dropped sales by 87% YTD, has shifted its focus to offering group meals for pickup and delivery and plans to launch order ahead. 

    By July 31, 2020
  • A restaurant in Everett, Washington, that is closed except for takeout and delivery due to the novel coronavirus pandemic.
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    "The Image" by Cindy Shebley is licensed under CC BY 2.0
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    47% of operators say moving to online ordering is their biggest challenge

    This is particularly true for the majority of fine dining and upscale restaurants that didn't offer online ordering prior to the novel coronavirus outbreak, according to an Upserve survey. 

    By Alicia Kelso • July 30, 2020
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    "The image" by JJBers is licensed under CC BY 2.0
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    California Pizza Kitchen files for bankruptcy

    The company, which expects to emerge from Chapter 11 proceedings in less than three months, filed for bankruptcy as part of its agreement with lenders that will help it equitize a vast majority of its debt. 

    By July 30, 2020
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    Thai Phi Le
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    Dunkin' may shutter 800 US stores by year's end

    More than 50% of these closures are in Speedway c-stores that were previously announced in February, but the chain says all places on the chopping block are in "low-volume sales locations."

    By July 30, 2020
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    Getty Images
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    McDonald's to exit more than 100 Walmart stores

    The fast food giant plans to close 200 under-performing outlets, more than half of which are located inside Walmart locations.

    By Jessica Dumont • July 29, 2020
  • Wingstop reports best quarter since IPO in 2015

    The company's digital strategy, which included free delivery promotions and opening ghost kitchens, helped the chain boost its digital transactions to nearly 64% of sales during Q2. 

    By July 29, 2020
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    Retrieved from McDonald's on April 05, 2019
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    Breakfast continues to drag McDonald's sales

    Much like other QSRs, a lack of commuters significantly impacted McDonald's morning daypart, but the chain plans to invest in the growing segment coming out of the pandemic. 

    By July 29, 2020
  • McDonald's drive-thrus allowed its US restaurants to largely stay open

    Drive-thru business made up 90% of McDonald's U.S. sales during Q2 2020, which is helping those markets recover more quickly. 

    By July 28, 2020
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    DoorDash
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    DoorDash partners with fintech BlueVine to process PPP applications for merchants

    Nearly 200 restaurant owners have collectively received more than $6 million in PPP loans through the collaboration since late April. Most recipients are independent restaurants.

    By July 28, 2020
  • Papa John's is hiring 10K more employees

    This will bring the pizza chain's recent hiring blitz to 30,000 total new positions, a move that follows robust same-store sales growth in June. 

    By July 27, 2020
  • The Brewer's Art restaurant in Baltimore, Maryland, closed during the novel coronavirus pandemic in 2020.
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    "The Image" by Elvert Barnes is licensed under CC BY-SA 2.0
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    NRA urges local leaders to keep restaurants open

    In a letter to governors and mayors, the National Restaurant Association writes that "bad actors" do not represent the industry and closing restaurants down again hinders its recovery.

    By July 27, 2020
  • Dunkin' creates new chief digital officer role as it doubles down on tech, mobile offerings

    The position oversees digital marketing and media, consumer insights and IT transformation — areas seeing growing demand under the pandemic.

    By Peter Adams • July 24, 2020
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    Retrieved from Unsplash.
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    Coronavirus has already shuttered 16K restaurants, Yelp says

    As restaurants grapple with trying to stay in business, Yelp's latest data shows that in states like Florida and Texas, a 50% rise in consumer interest in dining out in May preceded COVID-19 outbreaks in June.

    By Alicia Kelso • July 23, 2020
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    Courtesy of Chipotle
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    Chipotle surpasses $1B in digital sales despite same-store sale declines

    Digital sales skyrocketed 216% to $829.3 million during Q2, revealing a bright spot for the company despite its first drop in same-store sales in several years.

    By July 23, 2020
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    Permission granted by Wendy's
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    Wendy's launches loyalty program as part of digital growth

    The initiative, which will reward customers no matter how they order, is part of the chain's plans to make digital sales 10% of overall sales by 2024. 

    By July 22, 2020
  • A photograph of a restaurant with the words Huddle House on the side.
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    Permission granted by Huddle House
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    Strong franchisee relationships key to restaurant chain survival

    From hosting daily calls to providing need-to-know information, restaurants are working closely with operators to adapt to market changes as the pandemic progresses.

    By July 22, 2020
  • Uber Eats online ordering feature that launched July 2020
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    Permission granted by Uber Eats
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    Uber Eats adds benchmarking data to Manager app

    The delivery company's service will now provide information that allows restaurants to compare their operations to others in the area. 

    By Updated Dec. 21, 2020