Operations: Page 111


  • Starbucks beefs up its benefits with subsidized child and senior care

    The coffee chain has partnered with Care@Work to offer workers 10 days of backup childcare at $1 per hour for at-home care, as well as access to long-term care planning for aging family members. 

    By Kristine Sherred • Oct. 10, 2018
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    Photo by Michael Browning on Unsplash
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    Kitchen United scores $10M in funding as demand for off-premises dining grows

    Google Ventures led the funding round for the commercial kitchen facility, which lets restaurants test their brands in new markets and launch delivery-only models without investing in real estate.

    By Alicia Kelso • Oct. 9, 2018
  • Homeroom Restaurant in Oakland, California Explore the Trendline
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    Permission granted by Homeroom
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    Trendline

    Independent restaurants

    Dining room refreshes, menu innovation and other unique offerings can help independents stand out from competitors, win new customers and keep existing ones coming back. 

    By Restaurant Dive staff
  • MOD Pizza taps Johnny Rockets, Panera vet as COO

    John Maguire joins the fast-growing chain as it focuses heavily on expansion and growth, with plans to open about 100 restaurants in 2018.

    By Oct. 8, 2018
  • Chipotle's head of food safety to step down next year

    Word of James Marsden's retirement comes just a few months after the chain's largest foodborne illness outbreak to date.

    By Oct. 5, 2018
  • Culture, career advancement are top draws for Gen Z workers, survey finds

    As the industry struggles with a volatile labor market, results from the National Restaurant Association Educational Foundation suggest that businesses looking to lure this demographic should create flexible, ethical, diverse and positive workplaces.

    By Morgan Fecto • Oct. 4, 2018
  • TGI Fridays snags Ruby Tuesday CEO

    Ray Blanchette takes the helm of the fast-casual chain in the midst of its brand overhaul, which includes ramping up its bar offerings and experimenting with alcohol delivery.

    By Jacqueline Renfrow • Oct. 3, 2018
  • Could Sweetgreen's new pickup station model disrupt delivery?

    The salad chain's new Outpost service, which offers no-fee delivery service to participating corporate offices, eliminates customer need for third-party services like DoorDash during lunchtime. 

    By Morgan Fecto • Oct. 2, 2018
  • Shake Shack's 'Innovation Kitchen' allows for real-time product testing

    The kitchen, located beneath the company’s corporate headquarters in New York City, enables chefs to spontaneously create dishes for customers upstairs. If the experiments are popular, they could be rolled out across the chain. 

    By Alicia Kelso • Oct. 1, 2018
  • KFC taps Yum Brands vet as CEO

    Current president and COO Tony Lowings will replace Roger Eaton, who oversaw the fast food chain's successful rebrand and pivot away from antibiotic-raised chicken, in January. 

    By Morgan Fecto • Oct. 1, 2018
  • Starbucks to conduct corporate layoffs, executive restructuring

    It's perhaps the first overhaul of Starbucks' corporate leadership since CEO Kevin Johnson took over for former longtime CEO Howard Schultz in 2017.

    By Ryan Golden • Sept. 28, 2018
  • Restaurant managers ignored race harassment, EEOC suit says

    Harassment generally becomes actionable when an employer fails to act; that's why manager training is so crucial.

    By Lisa Burden • Sept. 24, 2018