Operations


  • A sign on a Chipotle restaurant.
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    Spencer Platt via Getty Images
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    Chipotle pulls some jalapeños over Salmonella concerns

    The brand, which has a long history of food safety scares, said its ingredient tracking system identified a batch of peppers that may have been affected.  

    By Aug. 5, 2026
  • The exterior of a Dave & Buster's restaurant.
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    Brandon Bell / Staff via Getty Images
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    Dave & Buster’s hires another CEO

    Darin Harper has moved into the top executive position from CFO, succeeding Tarun Lal, who retired effective Aug. 3.

    By Updated Aug. 4, 2026
  • Six drinks, all colorful, comprising the vanguard of McDonald's post-CosMc's premium drinks lineup.
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    Courtesy of McDonald's
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    McDonald’s CEO blames US traffic drop on execution problems

    The Golden Arches is acting with urgency to correct value issues and operational inefficiencies in the U.S. after a sales miss, executives said.

    By Aug. 4, 2026
  • An image of a Johnny Rockets counter.
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    Permission granted by Fat Brands
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    Why do so many restaurants insist on employee gimmicks?

    Canned phrases, scripted songs and choreographed dance routines aim to boost brand consistency and memorability but risk alienating customers and employees, experts say.

    By Michael Brady • Aug. 3, 2026
  • BJ's Restaurants' new chicken sandwiches
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    Courtesy of BJ's Restaurants
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    BJ’s posts strongest traffic gains in 4 years

    The chain’s turnaround — aided by value plays, menu innovation and marketing spend — is nearing an inflection point as it prepares to expand.

    By Aug. 3, 2026
  • A photograph of a building that with white signage that says Panera Bread. There is an empty parking lot out front and an outdoor patio on the right.
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    bgwalker via Getty Images
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    Panera to relocate HQ to Massachusetts

    The fast casual chain said the move to Weston is part of its Panera RISE strategy and will help foster more collaboration and decision-making.

    By July 31, 2026
  • A photograph of a brown sign with white lettering that says Starbucks Center.
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    David Ryder via Getty Images
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    Starbucks’ experience refinements are ‘turning engagement into rituals,’ CEO says

    According to CEO Brian Niccol, better customer service and a revamped loyalty program are building trust with customers and making the brand more visible.

    By Bryan Wassel • July 30, 2026
  • People walk past a Chipotle storefront.
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    Spencer Platt via Getty Images
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    Chipotle’s efforts to engage customers with rewards in-restaurant pay off

    “While food quality and generous portions bring guests through our doors, it's the experience we deliver that keeps them coming back,” CEO Scott Boatwright said.

    By Kristen Doerer • July 30, 2026
  • A sign on a Chipotle restaurant.
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    Spencer Platt via Getty Images
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    Chipotle posts best quarterly same-store sales growth since 2024

    The chain’s Recipe for Growth initiative, which launched in February, has already shifted momentum, with same-store sales up 2.2%.

    By July 30, 2026
  • A photo of the outside of a Wingstop.
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    Courtesy of Wingstop
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    Wingstop same-store sales drop for 5th straight quarter

    CEO Michael Skipworth said the fast casual chain has many price-sensitive guests and will focus more on value and group occasions to boost sales.

    By July 30, 2026
  • A smiling worker hands someone a ceramic mug of coffee.
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    Courtesy of Starbucks
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    Starbucks remodels, service tweaks are paying off

    The coffee giant gained same-store sales momentum in the U.S. market with its third consecutive quarter of comps growth.

    By July 30, 2026
  • Two people stand in a bar looking at a tablet. One person is wearing a beige apron while the other is wearing a green dress.
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    Getty Images
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    Opinion

    Quality without compromise: What restaurant operators really need in 2026

    Consistent commitment to the best ROI can help eateries level up their business despite challenging consumer trends, writes Stacey Kinkaid, VP of product development and innovation at US Foods.

    By Stacey Kinkaid • July 29, 2026
  • Person frying potato wedges in commercial fryer.
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    Permission granted by Simplot Global Food
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    Sponsored by Simplot Global Food

    10 ways to maximize your fryer oil

    Extend fryer oil with these 10 tips that help reduce waste, improve quality and lower frying costs.

    July 27, 2026
  • A zoomed in image of Dutch Bros building signage
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    Courtesy of Dutch Bros
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    Gas price moderation won’t end restaurant consumer woes

    Falling gas prices may not mean a return to consumer health, as wages fall and savings deplete, worsening the gap between restaurant winners and losers.

    By July 22, 2026
  • Trucks sit parked outside a logistics facility. The building has the "Taylor Farms" logo printed on its side.
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    Benjamin Fanjoy via Getty Images
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    Taylor Farms lettuce didn’t contain parasite behind diarrhea outbreak, FDA says

    The agency said a previous finding was “a false positive,” but the supplier to companies such as Walmart and Taco Bell remains at the heart of an ongoing investigation.

    By Phil Neuffer • July 22, 2026
  • A diamond sign with red and blue and a white words that say "Domino's"
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    Joe Raedle via Getty Images
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    Domino’s says order counts are up thanks to third-party delivery

    Partnerships with Uber Eats and DoorDash are bringing in more new customers than the chain would have gained otherwise.

    By July 21, 2026
  • An aerial photograph of a Taco Bell sign next to a Taco Bell restaurant.
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    Mario Tama via Getty Images
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    Taco Bell, QSR and fast casual traffic plunges after Cyclospora lettuce recall

    Visits at the Mexican chain slid by 30% on July 17 after shredded lettuce in at least five states was tied to the outbreak.

    By Updated July 23, 2026
  • Throwing food waste
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    seb_ra via Getty Images
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    Sponsored by Craftable

    How much is invisible waste costing your restaurant?

    While most operators fret about increasing foot traffic and check size, there may be a surprising factor killing profits. And that’s restaurant waste.

    July 20, 2026
  • A photograph of a purple Taco Bell logo on the side of a building.
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    Mario Tama via Getty Images
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    Taco Bell traffic declines following diarrhea outbreak

    The outbreak also resulted in a drop in visits at other chains that serve salad, such as Sweetgreen, Chopt and Panera, according to Placer.ai data.

    By July 17, 2026
  • An exterior photo of a Taim restaurant.
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    Courtesy of Taim Mediterranean Kitchen
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    Craveworthy Brands to open first multi-concept restaurant

    With seven brands in one location, Crave Kitchen will offer multiple food options to students and faculty at Georgia Tech when it debuts in August.

    By July 17, 2026
  • Bouchon, Las Vegas
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    Getty Images
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    Inappropriate touching, unwanted spanking costs Las Vegas restaurant group $2M

    The court documents allege that Bouchon and the greater restaurant group failed to take appropriate action to prevent the harassment, even after receiving complaints.

    By Caroline Colvin • July 17, 2026
  • A Hardee's location
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    gsheldon via Getty Images
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    Hardee’s franchisee says old stores, high costs led to bankruptcy

    Superior Star said it absorbed significant, unexpected deferred maintenance expenses following its 2023 acquisition of scores of Hardee’s restaurants. 

    By July 17, 2026
  • An image of a Taco Bell restaurant.
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    Getty Images
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    Taco Bell lettuce supplier linked to diarrhea outbreak

    Upwards of 1,600 people who contracted cyclosporiasis reported eating at the chain beforehand, the CDC and FDA said.

    By Updated July 20, 2026
  • A photograph of a selection of food items, including pepperoni pizza, chicken wings and burgers next to a green checkered back with wording that says Wonder The Cravings Expert.
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    Courtesy of Wonder
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    Wonder tops $9B valuation, raises $650M

    The food hall company will use the latest funding round to support its ongoing expansion, marketplace growth and technology investments.

    By July 16, 2026
  • Casey's
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    Retrieved from Casey's.
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    How Casey’s keeps outperforming its c-store and QSR peers

    Executives and analysts credit a restaurant-style approach and steady execution for the retailer’s six years of positive inside same-store sales growth.

    By Brett Dworski • July 16, 2026