Operations


  • A photograph of a purple Taco Bell logo on the side of a building.
    Image attribution tooltip
    Mario Tama via Getty Images
    Image attribution tooltip

    Taco Bell traffic declines following diarrhea outbreak

    The outbreak also resulted in a drop in visits at other chains that serve salad, such as Sweetgreen, Chopt and Panera, according to Placer.ai data.

    By July 17, 2026
  • An exterior photo of a Taim restaurant.
    Image attribution tooltip
    Courtesy of Taim Mediterranean Kitchen
    Image attribution tooltip

    Craveworthy Brands to open first multi-concept restaurant

    With seven brands in one location, Crave Kitchen will offer multiple food options to students and faculty at Georgia Tech when it debuts in August.

    By July 17, 2026
  • Bouchon, Las Vegas
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Inappropriate touching, unwanted spanking costs Las Vegas restaurant group $2M

    The court documents allege that Bouchon and the greater restaurant group failed to take appropriate action to prevent the harassment, even after receiving complaints.

    By Caroline Colvin • July 17, 2026
  • A Hardee's location
    Image attribution tooltip
    gsheldon via Getty Images
    Image attribution tooltip

    Hardee’s franchisee says old stores, high costs led to bankruptcy

    Superior Star said it absorbed significant, unexpected deferred maintenance expenses following its 2023 acquisition of scores of Hardee’s restaurants. 

    By July 17, 2026
  • An image of a Taco Bell restaurant.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Taco Bell lettuce supplier linked to diarrhea outbreak

    Upwards of 1,600 people who contracted cyclosporiasis reported eating at the chain beforehand, the CDC and FDA said.

    By July 17, 2026
  • A photograph of a selection of food items, including pepperoni pizza, chicken wings and burgers next to a green checkered back with wording that says Wonder The Cravings Expert.
    Image attribution tooltip
    Courtesy of Wonder
    Image attribution tooltip

    Wonder tops $9B valuation, raises $650M

    The food hall company will use the latest funding round to support its ongoing expansion, marketplace growth and technology investments.

    By July 16, 2026
  • Casey's
    Image attribution tooltip
    Retrieved from Casey's.
    Image attribution tooltip

    How Casey’s keeps outperforming its c-store and QSR peers

    Executives and analysts credit a restaurant-style approach and steady execution for the retailer’s six years of positive inside same-store sales growth.

    By Brett Dworski • July 16, 2026
  • A photogrpah of a brick walkway with building and storefronts around it. There are a handful of people in the middle walking around.
    Image attribution tooltip
    krblokhin via Getty Images
    Image attribution tooltip

    Suburban mixed-use developments offer more foot traffic, challenges

    Complexes with office and residential above retail can bring in guests and energy to restaurants, but the design and space may dictate their success.

    By Danielle McLean • July 16, 2026
  • An image of a drive-thru digital menu board with a Taco Bell restaurant with white and purple paint in the background.
    Image attribution tooltip
    Courtesy of Taco Bell
    Image attribution tooltip

    Taco Bell pulls some ingredients as cyclosporiasis outbreak grows

    The brand said its decision was a voluntary precaution and that no specific brand or restaurant has been confirmed as the source of the outbreak.

    By July 16, 2026
  • The image shows a row of drinks, including coffee and soda, available through Panera's Unlimited Sip Club
    Image attribution tooltip
    Courtesy of Panera
    Image attribution tooltip

    Panera adds limits to Sip Club beverage subscription

    Beginning Aug. 19, members can redeem 30 drinks per month, instead of an ulimited amount each month. 

    By July 14, 2026
  • OpenAI's ChatGPT asks iPhone user for prompt
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip
    Q&A

    Why restaurant AI setbacks aren’t the whole story

    AI tools that have a holistic view of restaurant operations can make operators more efficient, improve margins and even drive same-store sales growth, Par’s head of AI said.

    By July 14, 2026
  • A coffee shop employee prepares an order behind a counter.
    Image attribution tooltip
    Michael M. Santiago / Staff via Getty Images
    Image attribution tooltip

    Starbucks rolls out quarterly bonuses for high-performing workers

    The latest perks could help the chain attract and retain workers needed to sustain its turnaround drive. 

    By July 13, 2026
  • Zaxbys first Arizona unit, a restaurant with white walls and blue awnings
    Image attribution tooltip
    Courtesy of Zaxbys
    Image attribution tooltip

    Zaxbys debuts in New York

    The chicken tender brand’s New York City opening signals its ongoing national expansion, and comes as it emphasizes unit growth in new markets.

    By July 13, 2026
  • Two people walk towards a Taco Bell restaurant
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Some Michigan Taco Bells have stopped serving lettuce, cilantro amid parasite outbreak

    The Great Lakes State has reported over 2,000 cases of cyclosporiasis, a parasitic foodborne illness, but it’s not clear if the outbreak is tied to Taco Bell.

    By July 13, 2026
  • A chef and a kitchen worker present a tray of french fries in a commercial kitchen.
    Image attribution tooltip
    Permission granted by Simplot
    Image attribution tooltip
    Sponsored by Simplot Global Food

    The true cost of bargain fries

    Lower-priced fries can reduce yield, increase oil use and hurt consistency. Learn why premium fries deliver value.

    By Simplot • July 13, 2026
  • A daytime photogrpah of a beige building with brick facade. It has a sign with a red and green background and white type that says Papa Murphy's Pizza.
    Image attribution tooltip
    ablokhin via Getty Images
    Image attribution tooltip

    MTY Group will close up to 50 Papa Murphy’s

    This move is part of a performance review of the parent company’s owned portfolio that identified 68 underperforming locations across multiple brands.

    By July 10, 2026
  • An exterior image of a Wonder food Hall
    Image attribution tooltip
    Permission granted by Wonder
    Image attribution tooltip

    Wonder plans another $600M funding round

    The food hall company has raised over $2.8 billion since 2021 and could file for an initial public offering as early as next year.

    By July 10, 2026
  • A photograph of a corner restuarant with Jersey Mike's Subs as signage.
    Image attribution tooltip
    KenWiedemann via Getty Images
    Image attribution tooltip
    Deep Dive

    Jersey Mike’s IPO reflects growing investor appetite for restaurants

    Investors are anticipating strong valuations from the sandwich chain, especially after Black Rock Coffee’s successful 2025 debut.

    By Updated July 9, 2026
  • A photograph of a white storefront with neon signs that say Hot Dog on a Stick
    Image attribution tooltip
    Permission granted by Amazing Brands
    Image attribution tooltip

    Hot Dog on a Stick plots growth under new ownership

    Amazing Brands believes the restaurant chain is ready for strategic growth, particularly in flagship locations like Las Vegas and other high-profile markets.

    By July 9, 2026
  • A sign on a table declaring it to be reserved.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    OpenTable adds table reservation perk for frequent diners

    Gold status members can book tables set aside for them, making access to coveted restaurants easier.

    By July 8, 2026
  • A photogrpah of a makeline at a Chipotle with salsa, sour cream and white cheese visible.
    Image attribution tooltip
    Joe Raedle via Getty Images
    Image attribution tooltip

    Fresh ideas: How restaurants can overcome the challenge of seasonal produce

    Chili peppers, tomatoes and other fruits and vegetables vary by time of year, geography and growing conditions, so brands must manage the inconsistencies without losing customer trust.

    By Michael Brady • July 8, 2026
  • A photograph of a person wearing a suit.
    Image attribution tooltip
    Courtesy of Denny's
    Image attribution tooltip

    Denny’s appoints COO as it focuses on turnaround

    Aaron Howard will play a critical role in Project Grand Slam, which aims to improve restaurant experiences, speed of service, traffic and execution.

    By July 8, 2026
  • An image of a red and white building with Freddy's signage.
    Image attribution tooltip
    Permission granted by Freddy's
    Image attribution tooltip

    Freddy’s plans to reach 600 restaurants in 2026

    The chain expects to open 60 units this year and will refocus on in-line and endcap real estate to create more flexibility for its franchisees.

    By July 7, 2026
  • Taco Bell drive-through
    Image attribution tooltip
    Courtesy of Yum Brands
    Image attribution tooltip

    Taco Bell revs up drive-thru AI deployment

    Through a partnership with Omilia, which has brought voice AI to nearly 900 U.S. restaurants, the Mexican chain will continue to add the tech across its domestic system.

    By Updated July 7, 2026
  • A group of people sit at a table with a white table cloth and a person wearing black greets two of the people.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip
    Opinion

    Restaurants have never known more about their guests. So why are they losing them?

    The answer to repeat customer visits isn’t more loyalty tiers or programs, but deploying guest data to enhance experiences and remember preferences, writes Guestologie’s Ryan Volberg.

    By Ryan Volberg • July 6, 2026