Operations
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Jalapeños served at Qdoba, Chipotle tied to Salmonella outbreak
Both chains stopped serving potentially contaminated peppers after hundreds of consumers across 27 states fell ill.
By Aneurin Canham-Clyne • Aug. 7, 2026 -
Starbucks targets 24-hour inventory replenishment
The effort comes after the coffeehouse chain pulled the plug on an AI-powered inventory management tool after nine months.
By Kelly Stroh • Aug. 7, 2026 -
Portillo’s cuts 18% of corporate workforce
The July 31 reduction was meant to simplify its corporate structure to allow for better focus, nimbler operations and improved restaurant-level support.
By Julie Littman • Aug. 7, 2026 -
Wendy’s CEO moving with ‘urgency’ to revamp brand
Robert Wright, who rejoined the chain in May, is already drafting a strategy that will focus on menu, marketing, digital, operations and restaurants to improve the chain’s sales and traffic.
By Julie Littman • Aug. 7, 2026 -
Taco Bell, Taylor Farms Cyclospora case count hits 6K
The vast majority of the individuals sickened in the outbreak fell ill before Taco Bell and Taylor Farms removed potentially contaminated lettuce.
By Aneurin Canham-Clyne • Aug. 6, 2026 -
Burger King sales surge, but Popeyes faces uphill battle
While Burger King’s revival has gained momentum in recent months, Popeyes has continued to struggle despite its turnaround efforts — but RBI has hope for the chicken chain’s sluggish sales.
By Aneurin Canham-Clyne • Aug. 6, 2026 -
What led to Salad and Go’s downfall
The fast casual chain faced significant expenses following an aggressive expansion. It also suffered from wilting demand and was unable to sell itself prior to filing for Chapter 11.
By Julie Littman • Aug. 6, 2026 -
Chipotle pulls some jalapeños over Salmonella concerns
The brand, which has a long history of food safety scares, said its ingredient tracking system identified a batch of peppers that may have been affected.
By Aneurin Canham-Clyne • Aug. 5, 2026 -
Dave & Buster’s hires another CEO
Darin Harper has moved into the top executive position from CFO, succeeding Tarun Lal, who retired effective Aug. 3.
By Julie Littman • Updated Aug. 4, 2026 -
McDonald’s CEO blames US traffic drop on execution problems
The Golden Arches is acting with urgency to correct value issues and operational inefficiencies in the U.S. after a sales miss, executives said.
By Aneurin Canham-Clyne • Aug. 4, 2026 -
Why do so many restaurants insist on employee gimmicks?
Canned phrases, scripted songs and choreographed dance routines aim to boost brand consistency and memorability but risk alienating customers and employees, experts say.
By Michael Brady • Aug. 3, 2026 -
BJ’s posts strongest traffic gains in 4 years
The chain’s turnaround — aided by value plays, menu innovation and marketing spend — is nearing an inflection point as it prepares to expand.
By Aneurin Canham-Clyne • Aug. 3, 2026 -
Panera to relocate HQ to Massachusetts
The fast casual chain said the move to Weston is part of its Panera RISE strategy and will help foster more collaboration and decision-making.
By Julie Littman • July 31, 2026 -
Starbucks’ experience refinements are ‘turning engagement into rituals,’ CEO says
According to CEO Brian Niccol, better customer service and a revamped loyalty program are building trust with customers and making the brand more visible.
By Bryan Wassel • July 30, 2026 -
Chipotle’s efforts to engage customers with rewards in-restaurant pay off
“While food quality and generous portions bring guests through our doors, it's the experience we deliver that keeps them coming back,” CEO Scott Boatwright said.
By Kristen Doerer • July 30, 2026 -
Chipotle posts best quarterly same-store sales growth since 2024
The chain’s Recipe for Growth initiative, which launched in February, has already shifted momentum, with same-store sales up 2.2%.
By Julie Littman • July 30, 2026 -
Wingstop same-store sales drop for 5th straight quarter
CEO Michael Skipworth said the fast casual chain has many price-sensitive guests and will focus more on value and group occasions to boost sales.
By Julie Littman • July 30, 2026 -
Starbucks remodels, service tweaks are paying off
The coffee giant gained same-store sales momentum in the U.S. market with its third consecutive quarter of comps growth.
By Aneurin Canham-Clyne • July 30, 2026 -
Opinion
Quality without compromise: What restaurant operators really need in 2026
Consistent commitment to the best ROI can help eateries level up their business despite challenging consumer trends, writes Stacey Kinkaid, VP of product development and innovation at US Foods.
By Stacey Kinkaid • July 29, 2026 -
Sponsored by Simplot Global Food
10 ways to maximize your fryer oil
Extend fryer oil with these 10 tips that help reduce waste, improve quality and lower frying costs.
July 27, 2026 -
Gas price moderation won’t end restaurant consumer woes
Falling gas prices may not mean a return to consumer health, as wages fall and savings deplete, worsening the gap between restaurant winners and losers.
By Aneurin Canham-Clyne • July 22, 2026 -
Taylor Farms lettuce didn’t contain parasite behind diarrhea outbreak, FDA says
The agency said a previous finding was “a false positive,” but the supplier to companies such as Walmart and Taco Bell remains at the heart of an ongoing investigation.
By Phil Neuffer • July 22, 2026 -
Domino’s says order counts are up thanks to third-party delivery
Partnerships with Uber Eats and DoorDash are bringing in more new customers than the chain would have gained otherwise.
By Julie Littman • July 21, 2026 -
Taco Bell, QSR and fast casual traffic plunges after Cyclospora lettuce recall
Visits at the Mexican chain slid by 30% on July 17 after shredded lettuce in at least five states was tied to the outbreak.
By Julie Littman • Updated July 23, 2026 -
Sponsored by Craftable
How much is invisible waste costing your restaurant?
While most operators fret about increasing foot traffic and check size, there may be a surprising factor killing profits. And that’s restaurant waste.
July 20, 2026