Operations
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Retrieved from Black Rock Coffee Bar on September 12, 2025
Black Rock Coffee raises nearly $300M in IPO
The 158-unit chain is the first major coffee brand to go public since Dutch Bros debuted on the stock exchange in 2021.
By Julie Littman • Sept. 12, 2025 -
Value menu traffic rose 1% in Q2: Circana
Foodservice traffic otherwise fell by 1% during the quarter, revealing how various deals and offers are helping bring customers back.
By Julie Littman • Sept. 12, 2025 -
Explore the Trendline➔
Permission granted by HomeroomTrendlineIndependent restaurants
Dining room refreshes, menu innovation and other unique offerings can help independents stand out from competitors, win new customers and keep existing ones coming back.
By Restaurant Dive staff -
RaceTrac fills a key gap with Potbelly acquisition
The fast-growing regional chain isn’t known as a foodservice destination. That could all change quickly with this latest deal, experts said.
By Jeff Wells • Sept. 11, 2025 -
Subway resurrects Fresh Fit menu
The latest iteration of the health-focused menu, which debuted in 2007, combines protein-rich options and vegetables to create low-calorie meals.
By Julie Littman • Sept. 11, 2025 -
Portillo’s cuts projected openings, breakfast pilot
The fast casual chain will focus on core markets and simplify operations as pricing and promotional problems weigh on same-store sales.
By Aneurin Canham-Clyne • Sept. 10, 2025 -
Cracker Barrel halts remodels after logo backlash, lackluster test
The chain only remodeled four stores before deciding to discontinue its reimage efforts, which drew the ire of loyal customers.
By Aneurin Canham-Clyne • Sept. 10, 2025 -
Potbelly sold to RaceTrac for $566M
The sandwich shop said its acquisition by the c-store retailer will help it reach its 2,000-unit goal.
By Julie Littman • Updated Sept. 10, 2025 -
Pinstripes goes bankrupt
The eatertainment chain, whose founder dreamed of reaching 150 units, is now down to eight after traffic and spending declines pressured liquidity.
By Julie Littman • Sept. 10, 2025 -
By the numbers: Starbucks’ first year under CEO Brian Niccol
What’s changed 12 months after the chain’s dramatic restaurant leadership shakeup? The numbers reveal a mix of store growth, declining comp sales and continued labor strife.
By Aneurin Canham-Clyne • Sept. 9, 2025 -
Einstein Bros. Bagels elevates store template
The bagel chain is the latest restaurant brand to prioritize warmth and a separation between digital pickup and in-store channels in its store design.
By Aneurin Canham-Clyne • Sept. 9, 2025 -
Yum prepares for CEO swap with more exec changes
As Chris Turner prepares to take over Yum, Taco Bell’s parent company promoted three leaders, including a CFO, and will add a chief scale officer role.
By Aneurin Canham-Clyne • Sept. 9, 2025 -
Waffle House expands DoorDash delivery partnership nationwide
While delivery will be available from 9 p.m. to 8 a.m. from Waffle House’s digital channels, a handful of restaurants will offer delivery 24/7 from DoorDash’s app.
By Julie Littman • Sept. 8, 2025 -
Sponsored by Toast
How 1 restaurateur saved time and drove sales with Toast’s AI Marketing Assistant
How a Connecticut diner uses AI to market smarter, help save time and drive sales.
Sept. 8, 2025 -
An inside look at Starbucks’ coffeehouse redesign
With 1,000 renovations and new builds set to incorporate warmer colors, more seating and experiential changes, Starbucks may be on its way to physically restoring its coffeehouse-vibe.
By Aneurin Canham-Clyne • Sept. 5, 2025 -
Freddy’s acquired by Rhône
The fast casual brand grew from 400 units to over 550 under Thompson Street Capital Partners and will continue its current momentum under new ownership.
By Julie Littman • Updated Sept. 4, 2025 -
Noodles & Company to consider sale
The chain, which is struggling with growing net losses, is also considering refinancing debt and refranchising as part of a strategic review.
By Julie Littman • Sept. 4, 2025 -
Raising Cane’s heads to the UK
The chicken finger brand will develop company-operated units in London and plans to open urban stores and suburban drive-thrus.
By Aneurin Canham-Clyne • Sept. 4, 2025 -
How 3 quick-service restaurants are looking to CX to revive traffic
Wendy’s is focusing on operations, McDonald’s on loyalty and Taco Bell on digital ordering. How can each approach keep customers coming back?
By Bryan Wassel • Sept. 4, 2025 -
Starbucks deploys AI for in-store inventory management
Computer vision is helping the chain keep track of its in-store inventory and may be used to automate some stock ordering.
By Aneurin Canham-Clyne • Sept. 3, 2025 -
Jersey Mike’s appoints Wingstop vet as president, COO
Stacy Peterson will lead U.S. operations, marketing and technology as the company continues to open roughly 300 domestic units a year.
By Julie Littman • Sept. 3, 2025 -
Retrieved from Smokey Bones on September 02, 2025
Twin Hospitality closes 15 Smokey Bones restaurants
The company will also convert 19 Smokey Bones units into higher-performing Twin Peaks restaurants, leaving the barbecue brand with 26 units.
By Julie Littman • Sept. 2, 2025 -
McDonald’s latest value deals target combo meals
The Extra Value Meals will decrease the price of eight meals by 15% compared to ordering items a la carte.
By Julie Littman • Sept. 2, 2025 -
Opinion
Cracker Barrel: Another case of the blanding of branding
Restaurants must engage core and growth audiences to understand what they value and which brand equities to protect, evolve or retire, writes Jon Shapiro, chief creative officer of brand experience at PV&COHO.
By Jon Shapiro • Sept. 2, 2025 -
Chipotle brings back Carne Asada to cure sliding sales
The return of the highly anticipated protein could help the fast casual giant kick a sales slump that has so far proved resistant to LTOs.
By Aneurin Canham-Clyne • Sept. 2, 2025 -
Sponsored by MarginEdge
Hack your way to easier restaurant inventories
Maximize profits with these easy inventory hacks, saving you time, money and your sanity!
Sept. 2, 2025