Marketing: Page 27


  • Taco Bell Rewards
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    Courtesy of Taco Bell
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    Taco Bell to launch new loyalty program 5 years after first iteration

    The promotion of Taco Bell Rewards, which rolls out later this month, crashed the company's site and app on Tuesday. 

    By Alicia Kelso • July 1, 2020
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    Courtesy of Papa John's
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    Papa John's promotes Shaq-inspired pizza on Snapchat amid same-store sales surge

    The chain's marketing push around brand ambassador Shaquille O'Neal has gained steam, and may have contributed to its 28% same-store sales gain in Q2. 

    By Robert Williams • June 30, 2020
  • Burger King hires Ellie Doty as first-ever North American CMO

    Formerly CMO of Chili's, her new job comes as the CMO role returns to prominence as brands look to navigate the next stage of the COVID-19 economy.

    By Dianna Christie • June 29, 2020
  • Domino's creates Rain Check Registry for couples whose weddings were cancelled
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    Courtesy of Domino's
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    Domino's creates Rain Check Registry for couples whose weddings were cancelled

    The pizza chain joins a growing list of brands reaching out to couples and their friends as they try to make the best of postponed celebrations.

    By Dianna Christie • June 25, 2020
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    Julie Littman
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    Restaurant gift card sales grow nominally prior to COVID-19

    New data from Paytronix shows a 10% increase in gift card sales from 2017 to 2018, but just a 1% uptick from 2018 to 2019. 

    By Alicia Kelso • June 23, 2020
  • Starbucks' stumble on Black Lives Matter shows rising stakes for brands in addressing race

    Initially banning employees from wearing Black Lives Matter apparel, the chain quickly reversed its position — but the damage may already have been done.

    By Peter Adams • June 22, 2020
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    Courtesy of Burger King
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    Burger King debuts 1st 'dance ordering' on TikTok

    With the influencer-powered #WhopperDance challenge, the chain is offering $1 burgers to users who create music videos that include special moves.

    By Robert Williams • June 19, 2020
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    Buffalo Wild Wings
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    Buffalo Wild Wings CMO who led creative revival departs after less than 2 years

    Seth Freeman spearheaded innovative creative concepts, including rebranding Bone Thugs-N-Harmony, that supported a turnaround for the brand.

    By Peter Adams • June 17, 2020
  • Coronavirus stalls 2020 breakfast wars

    With fewer commuters and rising unemployment, the pandemic hit the morning daypart hard and halted growth plans at McDonald's, Taco Bell and Wendy's.

    By June 17, 2020
  • Outside a Subway restaurant in Seattle
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    "The image" by Jason Brisch is licensed under CC BY-SA 2.0
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    Subway franchisees file FTC complaints over Footlong promotion

    The sandwich chain brought back its $5 Footlong promotion on Tuesday despite ongoing pushback from franchisees claiming the offer is unprofitable. 

    By Alicia Kelso • June 17, 2020
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    Courtesy of Burger King
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    Burger King serves up 100K breakfast sandwiches to 'night owls'

    The chain is rolling out the plant-based Impossible Croissan-wich and aims to drive foot traffic to restaurants by not offering the giveaway for delivery orders.

    By Robert Williams • June 16, 2020
  • McDonald's names global CMO after 11-month vacancy

    Alistair Macrow, a 15-year veteran of the chain, will work to accelerate its pandemic recovery and build customer trust as dining areas begin to reopen.

    By Dianna Christie • June 10, 2020
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    Thai Phi Le
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    Dunkin' flexes advertising muscle in 1st national recruitment campaign

    The chain is promoting 25,000 job openings through TV spots, digital assets, social, radio, OOH and in-store signage as the economy is hit with pandemic-related unemployment.

    By Dianna Christie • June 9, 2020
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    Retrieved from McDonald's on June 04, 2020
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    McDonald's names victims of police brutality, racist violence in new ad

    The chain shows solidarity with Black Lives Matters in the clip and pledges to donate to the National Urban League and the NAACP.

    By Dianna Christie • June 4, 2020
  • A Northern Virginia pub offering outdoor dining during the novel coronavirus pandemic in 2020
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    Julie Littman/Restaurant Dive
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    Recipe for a successful restaurant reopening: transparent marketing

    Restaurants that clearly detail their new operations and procedures during the coronavirus pandemic on social media or online will win out among customers.

    By June 1, 2020
  • DoorDash immerses Snapchat users in AR restaurants
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    Courtesy of DoorDash
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    DoorDash immerses Snapchat users in AR restaurants

    Users can place themselves in virtual interiors from Baskin Robbins, Buffalo Wild Wings, Cheesecake Factory, Chili's and Outback Steakhouse.

    By Robert Williams • June 1, 2020
  • Popeyes unveils new brand identity, pilots store redesign
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    Courtesy of Popeyes
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    Popeyes refreshes brand identity, pilots store redesign

    Restaurant Brands International is doubling down on the chain's growth over the past year and is expanding around the globe with a new look.

    By Dianna Christie • June 1, 2020
  • Dunkin' declares support for The Donut Party in nod to election year
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    Courtesy of Dunkin'
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    Dunkin' declares support for The Donut Party in nod to election year

    A sweepstakes element of the campaign has been canceled "with respect to recent events," a spokesperson confirmed.

    By Dianna Christie • Updated June 3, 2020
  • Still of John Krasinski from "Some Good News" shared with Marketing Dive on May 21, 2020
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    Permission granted by PepsiCo
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    Q&A

    PepsiCo Foodservice CMO on linking restaurant relief to culture amid a pandemic

    Scott Finlow spoke to Marketing Dive about how the food and beverage giant's purposeful efforts have tapped into what's popular now, including John Krasinski's "Some Good News."

    By Peter Adams • May 26, 2020
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    John Hazard and Lisa Burdige
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    Deep Dive

    Why QSRs must move past competitive sparring in the COVID-19 era

    After years of hijacking each other's campaigns and snarky social media posts, marketers in the category will need to find new tones and tactics as coronavirus upends their business model.

    By Chris Kelly • May 22, 2020
  • Chipotle's TikTok campaign shows off new app features
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    Courtesy of Chipotle Mexican Grill
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    Chipotle's TikTok campaign shows off new app features

    The chain unveiled a series of "TikTok Hack Menu" videos to show how people can create personalized menu items in its own app.

    By Robert Williams • May 20, 2020
  • Chick-Fil-A, Papa John's top ranking of app performance

    The best-performing brands have apps that load on mobile devices quickly to keep customers engaged in a branded experience.

    By Robert Williams • May 20, 2020
  • A McDonald's in Vancouver, Canada, closed its outdoor seating during the novel coronavirus pandemic in 2020.
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    "The Image" by Rod Raglin is licensed under CC BY-SA 2.0
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    McDonald's will boost US marketing $100M as dining rooms reopen

    It's unclear what future marketing promotions will look like, though the fast-food behemoth is likely to highlight safety precautions early on to address consumer concerns about eating in restaurants.

    By Robert Williams • May 14, 2020
  • Shake Shack debuts social cooking series to build brand community during quarantine

    Hosted by Culinary Director Mark Rosati and Executive Chef John Karangis, "Shake Shack at Your Shack" teaches viewers tips on how to make the chain's menu items at home.

    By Robert Williams • May 13, 2020
  • Chili's plans YouTube dinner party with DoorDash

    The food delivery app will livestream the event starring performer Chantel Jeffries and celebrity guests including Britney Spears while donating funds to Feeding America.

    By Robert Williams • May 12, 2020