Deliveroo CFO departs before funding round investigation

Raif Jacobs is one of five executives to leave Deliveroo this year, including its COO, chief technology officer, chief people officer and chief legal officer. 

By Jane Thier • Dec. 3, 2019

Pizza Hut tests in-store kiosks with Brookshire

As the pizza chain explores more avenues to grow sales, it entered into a partnership with a grocery retailer and could expand it to other stores in Texas, Arkansas and Louisiana. 

By Lauren Manning • Dec. 3, 2019

Subway to start the year with pricing discounts despite previous protests

Under new CEO John Chidsey, the chain eyes price cuts to at least two sandwiches, according to the New York Post, despite complaints from franchisees.

By Julie Littman • Dec. 2, 2019

Group criticizes McDonald's for fired CEO's $42M severance package

Investors and New York City's comptroller told the fast food chain that they were "distressed" by the substantial severance Steve Easterbrook received and urged it to adopt a stronger clawback policy. 

By Alicia Kelso • Nov. 27, 2019

Shift Change: Starbucks hires exec focused on diversity; Carrols brings on new CFO

This week's Shift Change also highlights new executives at Roy Rogers and Another Broken Egg Cafe. 

By Julie Littman • Nov. 27, 2019

Pay by the numbers: How much top restaurant execs make compared to their employees

Compensation for the CEOs of public companies averaged over $5 million in 2018 while average pay was just over $10 per hour for workers.

By Julie Littman • Nov. 27, 2019

Burger King's largest operator taps new CFO after $8.3M flub

After a major discounting error by Carrols Restaurant Group' over the summer, Realogy Holdings Corp. strategist and former CFO Anthony Hull is stepping in to restore order. 

By Jane Thier • Nov. 27, 2019

Golden Corral steps up franchisee incentives in remodel push

The buffet chain is offering $10,000 to $140,000 credits toward the remodel, marketing costs or retraining for franchisees that complete its new redesign. 

By Alicia Kelso • Nov. 26, 2019

McDonald's Thanksgiving Twitter contest gifts a year of Uber Eats delivery

Uber Eats is also waiving delivery fees for late-night McDonald's orders from Nov. 27 through Cyber Monday.

By Robert Williams • Nov. 26, 2019

Starbucks hires global diversity and inclusion officer

Nzinga Shaw, who starts in January, joins Starbucks in the wake of a recent racial controversy.

By Lauren Manning • Nov. 26, 2019

KFC hides 11 holiday gifts in limited-edition bucket illustrations

Customers can snap pictures of the drawings by Nicholas John Frith and post them to Instagram for a chance to win their real-world counterparts.

By Barry Levine , Peter Adams • Nov. 26, 2019

California McDonald's workers win $26M settlement over wage theft

The agreement ends seven years of litigation over pay and hour violations at corporate stores, but this isn't the only class action lawsuit involving the chain.

By Julie Littman • Nov. 25, 2019

Blaze Pizza uses digital, drive-thrus to slice up market competition, says CEO Mandy Shaw

The brand's new leader believes its franchise model and focus on multiple off-premise touch points threaten fast casuals and legacy pizza chains slow to engage with third-party delivery.

By Emma Liem Beckett • Nov. 25, 2019

Shift Change: CPK's new EVP to oversee international expansion

This week's Shift Change also highlights executive news from Wingstop, Your Pizza, RAVE Restaurant Group and Kura Sushi. 

By Julie Littman • Nov. 22, 2019

ADA lawsuits target physical gift cards

Starbucks appears to be the only major restaurant retailer that provides gift cards with Braille, according to a growing number of ADA-based lawsuits.

By Lauren Manning • Nov. 22, 2019

Workers sue McDonald's over workplace violence

The lawsuit alleges that the company's new design fails to minimize the threat of violence and that the chain doesn't adequately train staff to handle conflicts.

By Alicia Kelso • Nov. 22, 2019

From food halls to ghost kitchens, collaboration is on the menu for grocers and restaurants

While both can siphon dollars from the other, the right partnerships could boost operational efficiencies, drive brand awareness and elevate food offerings.

By Jeff Wells • Nov. 21, 2019

DC sues DoorDash over tipping model, seeks millions in recovery

The city's attorney general brought a lawsuit against the delivery platform Tuesday, and wants to impose civil penalties for the brand's "deceptive" past practices. 

By Emma Liem Beckett • Nov. 20, 2019

DoorDash may ditch IPO plans for direct listing

With over $2 billion raised and a valuation of nearly $13 billion, the aggregator may not need additional capital through a traditional IPO, which often comes with increased investor pressure and scrutiny. 

By Alicia Kelso • Nov. 20, 2019

Mariano's to open new BBQ concept to replace Pork & Mindy's

Following the Chicago-based restaurant's bankruptcy filing, the grocer says it will open a new brand called Mariano's Smokehouse. 

By Krishna Thakker • Nov. 20, 2019

Apollo considers selling Qdoba for $550M

The company's asking price is 80% higher than the $305 million it paid to buy the chain from Jack in the Box in 2018. 

By Julie Littman • Nov. 19, 2019

Burger King: Impossible Whoppers never advertised as vegan

Other QSRs like White Castle and Dunkin' have already put protocols in place to keep the products separate from meat during the cooking process. 

By Lauren Manning • Updated Jan. 31, 2020

KFC's CTO started as an intern. Now he leads its tech strategy

Chris Caldwell has had a front-row seat to Yum Brands' modernization, from rolling out Microsoft Exchange Servers to AI-enabled drive-thrus.  

By Samantha Schwartz • Nov. 19, 2019

Starbucks loses traffic to open bathroom policy

A new study found that visits to Starbucks dropped 6.8% following the company's adoption of the new store rule in May 2018.

By Alicia Kelso • Nov. 18, 2019

Chick-fil-A will no longer donate to anti-LGBTQ nonprofits

The fast food chain's charitable arm will highlight organizations that focus on education, homelessness and hunger.

By Julie Littman • Nov. 18, 2019