Corporate Operations


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    Courtesy of Starbucks

    Starbucks scraps vaccine, testing requirements for US employees

    The coffee chain is still encouraging workers to get inoculated and has increased precautions, including new quarantine measures.

    By Jan. 20, 2022
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    Permission granted by 7shifts
    Sponsored by 7shifts

    The manager red book alternative that restaurants love

    Running a successful restaurant operation—from 1 to 100 locations—requires rock-solid communication.

    Jan. 18, 2022
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    Retrieved from Starbucks on May 22, 2020

    Starbucks commits to a more diverse supply chain

    The chain plans to increase its annual spend with diverse suppliers to $1.5 billion by 2030, nearly doubling its 2021 spend of nearly $800 million.

    By Jan. 12, 2022
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    Courtesy of C3

    C3 snags Uber Eats' former ghost kitchen chief

    Pasha Mehran joins as chief strategy officer, overseeing collaborations with celebrity chef-driven restaurants and ghost kitchen partners, as well as expansion into suburban markets. 

    By Jan. 12, 2022
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    Christopher Furlong via Getty Images

    Waitr will rebrand to ASAP, cannabis will be a key focus

    The platform's non-restaurant delivery verticals will help it compete against major rivals, CEO Carl Grimstad said at the ICR 2022 Conference Tuesday.

    By Jan. 12, 2022
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    Courtesy of Kroger

    Kroger takes the next step in testing ghost kitchens

    The Kitchen United Mix location at a Ralphs in Los Angeles offers pickup and delivery orders from 10 different restaurants.

    By Jeff Wells • Jan. 10, 2022
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    Joe Raedle via Getty Images

    Papa Johns will open over 1,350 stores in China by 2040

    The pizza chain's largest franchisee development deal to date will grow its global unit count by 25% and continue its aggressive expansion push.

    By Jan. 7, 2022
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    Permission granted by Sweetgreen

    Sweetgreen launches Sweetpass subscription

    The salad chain is testing a $10 subscription service where customers can get $3 off a meal every day for 30 days.

    By Jan. 3, 2022
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    Courtesy of Krispy Kreme

    How 2021's restaurant IPOs have performed so far

    From Dutch Bros' booming IPO to Krispy Kreme's less-than-stellar initial stock performance, these are the companies that went public this year. 

    By Dec. 20, 2021
  • Darden CEO to retire

    Gene Lee, who served as the chief executive for seven years, will step down in May and Rick Cardenas, current president and COO, will take over. 

    By Dec. 17, 2021
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    Aneurin E Canham-Clyne/Restaurant Dive
    Deep Dive // Starbucks employees form a union

    Behind the scenes of Starbucks workers' first successful union drive

    A Buffalo Starbucks store secured a majority union vote on Dec. 9 after two years of organizing. But union experts don't think the win will be "a wildfire sweeping the American labor market."

    By Dec. 16, 2021
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    Drew Angerer via Getty Images

    McDonald's claws back $105M from ousted ex-CEO Steve Easterbrook

    The settlement brings McDonald's year-long clawback struggle to a close, during which time the company attracted criticism and multiple lawsuits for granting Easterbrook a severance package. 

    By Dec. 16, 2021
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    Aneurin Canham-Clyne/Restaurant Dive
    Starbucks employees form a union

    Starbucks Workers United confident of impending victory at 2nd store

    The union believes the final count at a store in Cheektowaga, New York, will be in its favor, claiming six ballots were cast by ineligible voters. The union leads 15-9, with seven total challenges. 

    By Dec. 10, 2021
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    Aneurin Canham-Clyne/Restaurant Dive
    Starbucks employees form a union

    Starbucks workers vote to form union at 1 out of 3 NY stores

    At a Buffalo location, the union organizing committee secured a 19 to 8 majority vote in favor of unionization. The Hamburg store voted against unionization, and no definitive results are available yet for its Cheektowaga unit.

    By Dec. 9, 2021
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    Thai Phi Le/Restaurant Dive

    McDonald's pledges $250M to finance disadvantaged franchisee candidates

    The Golden Arches is rolling out a recruitment initiative designed to grow diversity among domestic and international operators. 

    By Dec. 9, 2021
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    Courtesy of California Pizza Kitchen

    California Pizza Kitchen debuts domestic franchising program

    Just over a year after the full-service pizza chain emerged from bankruptcy, it has shifted its focus to U.S. growth alongside increased global development.

    By Dec. 9, 2021
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    Justin Sullivan via Getty Images

    Small businesses raise wages at record pace

    As inflation rises and "help wanted" signs go unanswered, restaurants are raising wages at the fastest rate in many years.

    By Jim Tyson • Dec. 8, 2021
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    Courtesy of REEF Technology
    Deep Dive // Reef Technology's expansion

    Reef's ghost kitchen expansion mired in permit, health inspection infractions

    In the Sunshine State alone, more than one-third of active Reef mobile kitchen licenses had high-level health and safety infractions, Restaurant Dive found.

    By Dec. 2, 2021
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    Courtesy of Starbucks

    Starbucks, Amazon Go open cashierless store concept in NYC

    The two plan to open additional stores in 2022, as more retailers experiment with grab-and-go technology. 

    By Tatiana Walk-Morris • Nov. 19, 2021
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    Permission granted by Sweetgreen

    Sweetgreen goes public with $364M IPO

    The fast casual company, which isn't yet profitable, plans to use technology to increase restaurant-level margins and average unit volumes.

    By Nov. 18, 2021
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    Retrieved from McDonald's USA on November 10, 2021

    McDonald's duets with Mariah Carey to celebrate the holidays

    In a tie-up with the "All I Want For Christmas Is You" singer, the chain will supercharge its celebrity-powered efforts through 12 days of free items.

    By Chris Kelly • Nov. 12, 2021
  • Panera Brands plans to go public

    Danny Meyer's special purpose acquisition company, USHG Acquisition Corp., will become a cornerstone investor in Panera Brands and Meyer will invest directly in the company once it goes public. 

    By Nov. 9, 2021
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    Courtesy of Business Wire
    Q&A

    P.F. Chang's wants to offer self-delivery nationwide by 2023

    Candice Barnett, VP of off-premise dining, discusses how the service is performing and why staffing a delivery fleet is worth it despite labor pressures. 

    By Nov. 4, 2021
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    Courtesy of McDonald's

    McDonald's powers up 'Friendsgaming' livestream with FaZe Clan to unite gamers

    As part of the event riffing on the Friendsgiving concept, the duo created a merchandise pack of co-branded gaming gear and DoorDash delivery codes.

    By Peter Adams • Nov. 2, 2021
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    Permission granted by Curry Up Now
    Deep Dive

    Why franchisors are targeting Texas and Florida

    A friendly business environment, strong population growth and lax COVID-19 restrictions have made the two states popular for franchise expansion.

    By Nov. 1, 2021