Corporate Operations


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    Hotel ghost kitchen company Butler Hospitality quietly dissolved in May

    The business raised tens of millions of dollars from investors that included &vest, which was co-founded by &pizza CEO Michael Lastoria, and provided foodservice at hundreds of hotels. Then overnight it shut down.

    By June 29, 2022
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    shironosov via Getty Images

    As recession concerns rise, CEOs are stepping away

    Notably, the previously recorded high of CEO departures was in 2019 — also the last time U.S. economists saw a potential recession on the horizon.

    By Kathryn Moody • June 27, 2022
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    garett_mosher via Getty Images

    McDonald's names new CFO, global chief supply chain officer

    Ian Borden, current president, international, has been promoted to EVP, CFO, while Marion Gross, who managed the company’s North American supply chain, will become EVP, global chief supply chain officer, effective Sept. 1.

    By June 27, 2022
  • KFC US appoints new president

    Tarun Lal, currently managing director for KFC Middle East, Pakistan, Turkey, Africa and India, will fill the role vacated by Kevin Hocham, effective July 15. 

    By June 24, 2022
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    The image by Cbraccialini is licensed under CC BY-SA 4.0

    Red Robin CEO to retire

    Paul Murphy was instrumental in navigating the company through dining room lockdowns and oversaw growth in its off-premise segment and the rollout of its Donatos partnership.

    By June 23, 2022
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    Chicken Salad Chick

    Chicken Salad Chick inks franchise deals as it targets 500 units by 2025

    The fast casual chain signed two agreements that will bring 16 more locations to Texas, with plans to open about 50 restaurants nationwide this year. 

    By June 22, 2022
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    Christopher Furlong via Getty Images

    Starbucks' head of North America to leave company

    Rossann Williams, who was the face of Starbucks’ union response alongside interim CEO Howard Schultz, declined another position within the company before resigning. 

    By June 17, 2022
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    Courtesy of Little Caesars

    Little Caesars on track to double US franchise agreements this year

    The pizza chain is growing its footprint by pursuing partnerships with larger operators, military veterans and first responders.

    By June 10, 2022
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    Uber Eats debuts nationwide food shipping

    Despite competition from Goldbelly and DoorDash, Uber's head of U.S. and Canada merchant ops says the offering adds new value for partner restaurants.

    By June 7, 2022
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    Courtesy of Starbucks

    Starbucks pursues external hires for CEO post

    The coffee chain aims to fill the role by the fall, while founder and interim CEO Howard Schultz will remain at the helm through Q1 2023.

    By June 6, 2022
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    Dan Kitwood via Getty Images

    McDonald's will conduct a civil rights assessment led by third party

    The company didn't disclose if the assessment differs from the civil rights audit that shareholders voted for last week. 

    By June 3, 2022
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    J.D. Pooley via Getty Images

    Subway shop's $30K settlement highlights duty to accommodate autism

    The EEOC alleged the franchisee failed to provide requested accommodations for a new hire with autism and then fired him after four shifts.

    By Laurel Kalser • May 31, 2022
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    Dan Kitwood via Getty Images

    McDonald's stockholders vote for independent civil rights audit

    The proposal for an independent civil rights audit — which goes against the company's recommendation — won a 52% to 47% vote.

    By May 27, 2022
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    Permission granted by Subway

    Subway to shift franchisee focus to multi-unit operators

    While Subway has historically worked with single-unit owners, it wants to add well-capitalized, experienced operators to its system to focus on quality over quantity. 

    By May 27, 2022
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    Thai Phi Le/Restaurant Dive

    Wendy's largest shareholder proposes to buy company

    Trian Partners and billionaire owner Nelson Peltz told the chain's board of directors Tuesday that Trian would explore an acquisition, merger or other transaction in which it would own the company.

    By May 25, 2022
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    Retrieved from Starbucks on May 23, 2022

    Starbucks to exit Russia and help its workers find new jobs

    While the chain suspended operations at its 130 licensed locations in early March, it said Monday that it would no longer have a presence in Russia. 

    By May 23, 2022
  • How Wingstop is taking control of its poultry supply chain

    The company is considering joint ventures with suppliers, acquiring a poultry complex or building its own plant to secure more predictable food costs.

    By May 18, 2022
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    Permission granted by Brinker International

    Brinker CEO to retire in June

    KFC U.S. President and Chief Concept Officer Kevin Hochman will take over for Wyman Roberts, who has been with Brinker for 17 years. 

    By May 17, 2022
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    Spencer Platt / Staff via Getty Images

    McDonald's offloads Russian restaurants to licensee for undisclosed price

    Alexander Govor, who operated 25 units in Siberia, will run the locations under a new brand and retain McDonald's employees for at least two years.  

    By Updated May 19, 2022
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    Courtesy of Chipotle

    Chipotle CFO doesn't rule out more food inflation despite pause

    Finance chief Jack Hartung said the chain has raised prices about 10% for the 12 months through Q1 compared to 2% in a typical year.

    By Maura Webber Sadovi • May 12, 2022
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    Courtesy of Reef
    Reef Technology's expansion

    Reef cuts 5% of workforce amid expansion

    The ghost kitchen firm says the layoffs are needed to adapt to disruptions in unspecified sectors, according to an internal memo.

    By May 9, 2022
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    Courtesy of Papa Johns

    Papa Johns adds ESG incentives to compensation

    The chain will tie corporate bonuses to workforce diversity, clean ingredients and environmental impact metrics following similar announcements from Wendy's, McDonald's, Starbucks and Chipotle.

    By May 5, 2022
  • Denny's preps for growth as it hires Kelli Valade as CEO

    Red Lobster's former CEO will oversee several initiatives, including an $82.5 million acquisition of a Florida breakfast concept, tech upgrades and expansion of ghost kitchens. 

    By May 4, 2022
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    Spencer Platt / Staff via Getty Images

    McDonald's: Shuttered Ukraine, Russia restaurants cost $127M in Q1

    Supply chain inventory "that will likely be disposed of" represents $100 million of that sum, while $27 million went toward continued employee salaries, lease and supplier payments.

    By April 29, 2022
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    Brandon Bell via Getty Images

    How Domino's plans to get its US business back on track

    After reporting negative same-store sales during the first quarter, the company is looking to boost menu pricing, lean into third-party call centers and offer delivery drivers more flexibility.

    By April 29, 2022