Consumer Trends: Page 25
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Black business owners discouraged from applying for PPP loans, study says
Roughly 75% of all PPP loans did not include any demographic information because that information was not provided by the borrowers, but 41% of Black-owned businesses shuttered operations between February and April.
By Sheryl Estrada , Emma Liem Beckett • July 24, 2020 -
FG Trade via Getty Images
Coronavirus exacerbates racial wage gap for tipped workers, report finds
Black women tipped workers make almost $5 less than white men tipped workers in the U.S, a One Fair Wage study shows.
By Emma Liem Beckett • July 24, 2020 -
Explore the Trendline➔
sam edwards via Getty Images
TrendlineMenu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Retrieved from Unsplash.
Coronavirus has already shuttered 16K restaurants, Yelp says
As restaurants grapple with trying to stay in business, Yelp's latest data shows that in states like Florida and Texas, a 50% rise in consumer interest in dining out in May preceded COVID-19 outbreaks in June.
By Alicia Kelso • July 23, 2020 -
Danny Meyer's restaurant group eliminates no-tipping policy
Union Square Hospitality Group is moving away from its controversial "Hospitality Included" model amid the pandemic so employees have the chance to access extra compensation from diner tips.
By Alicia Kelso • July 21, 2020 -
Courtesy of Uber Eats
81% of operators say third-party delivery helped prevent layoffs
Ninety-two percent of restaurants plan to continue working with third-party delivery services beyond the COVID-19 crisis, according to an Uber Eats/Technomic survey.
By Emma Liem Beckett • July 21, 2020 -
96% of restaurants require staff to wear masks
Restaurants are increasingly mandating employee temperature checks, requiring staff to wear gloves and installing plexiglass shields, says Black Box Intelligence, but these features can be costly while sales are down.
By Alicia Kelso • July 20, 2020 -
Gen Z wants brands to be 'fun,' 'authentic' and 'good,' study says
With high expectations for digital experiences, 82% of the cohort say they trust a company more if it uses images of real customers in its advertising.
By Robert Williams • July 13, 2020 -
California recloses all indoor dining
Restaurants can continue to offer outdoor dining, takeout and delivery, but brewpubs, bars and breweries must cease all operations.
By Emma Liem Beckett • Updated July 14, 2020 -
Retrieved from Starbucks on June 03, 2020
Starbucks leads in forging emotional connections among fast food brands, study says
The impact of positive emotions on performance has been mixed during a crisis that's delivered an unprecedented hit to restaurants.
By Dianna Christie • July 10, 2020 -
Daphne Howland/Restaurant Dive
53% of restaurants closed amid coronavirus have shuttered permanently, Yelp data shows
In early June, the number of diners seated across Waitlist and Yelp Reservations was down 57% compared to pre-pandemic levels.
By Alicia Kelso • July 6, 2020 -
McDonald's puts reopening on hold for 3 weeks as COVID-19 spreads
Roughly 2,200 of the chain's U.S. locations are open for limited dine-in service, and the fast food giant said operators can continue to let diners eat inside if local municipalities allow it.
By Emma Liem Beckett • July 2, 2020 -
Retrieved from Starbucks on June 23, 2020
Starbucks continues plant-based push with Impossible breakfast sandwich
As consumer interest in meat alternatives surges, the coffee chain joins Burger King and Dunkin' in adding these items to its morning menu.
By Julie Littman • June 23, 2020 -
Restaurant gift card sales grow nominally prior to COVID-19
New data from Paytronix shows a 10% increase in gift card sales from 2017 to 2018, but just a 1% uptick from 2018 to 2019.
By Alicia Kelso • June 23, 2020 -
Coronavirus stalls 2020 breakfast wars
With fewer commuters and rising unemployment, the pandemic hit the morning daypart hard and halted growth plans at McDonald's, Taco Bell and Wendy's.
By Julie Littman • June 17, 2020 -
Courtesy of Burger King
Burger King serves up 100K breakfast sandwiches to 'night owls'
The chain is rolling out the plant-based Impossible Croissan-wich and aims to drive foot traffic to restaurants by not offering the giveaway for delivery orders.
By Robert Williams • June 16, 2020 -
Judgefloro. (2020). "The Image" [Photograph]. Retrieved from Wikimedia Commons.
Sanitation will be top diner concern post-coronavirus, report reveals
A clean restaurant is more important to customers than taste and value, according to Datassential.
By Emma Liem Beckett • June 15, 2020 -
Retrieved from Starbucks on May 22, 2020
Starbucks reverses policy, allows employees to wear Black Lives Matter attire
The decision follows backlash and calls to boycott the chain after BuzzFeed shared an internal company memo telling employees such clothes could be misconstrued and lead to violence.
By Emma Liem Beckett • June 12, 2020 -
68% of restaurants allowed to reopen dining rooms
Customer transactions at major restaurant chains have already shown signs of improvement, with transactions down 18% during the week ending May 31, 3% better than the previous week, according to NPD Group data.
By Alicia Kelso • June 10, 2020 -
City restaurants see greater impact from COVID-19 closures
More restaurants have closed in urban areas than other regions during the pandemic, according to Datassential, and many in cities will face short-term disruptions from protests.
By Emma Liem Beckett • June 5, 2020 -
66% of consumers aren't ready to dine in yet, study says
Concern about further spread of COVID-19 and whether dine-in service is safe has some consumers waiting to return to dining rooms despite reduced restrictions.
By Lauren Manning • May 26, 2020 -
Permission granted by California Walnuts
Sponsored by California Walnut CommissionWalnuts are the next big plant-based ingredient on the menu
Walnuts play a starring role in the focus for clean label, plant-based meat alternatives.
May 26, 2020 -
Permission granted by bartaco
Family meals serve up new opportunities for chains
As restaurants struggle to grow sales during the novel coronavirus pandemic, many have transformed their catering menus into family meals to appeal to more people staying at home.
By Julie Littman • May 19, 2020 -
Golden Corral revamps dining room formats as Garden Fresh goes under
Social distancing mandates that close self-service food and drink stations are hitting buffet chains hard, but some are adapting with new services.
By Emma Liem Beckett • May 19, 2020 -
Courtesy of PR Newswire
Postmates adds curbside pickup feature
The delivery platform's newest feature for merchants enables both customers and drivers to collect orders without entering restaurants.
By Alicia Kelso • May 18, 2020 -
Retrieved from Chick-fil-A on May 01, 2020
Chick-fil-A will launch a meal kit nationwide next week
Two years after its initial meal kit test in Atlanta, the chain expects more than half of its system to offer the $14.99 heat-and-eat chicken parmesan meal.
By Emma Liem Beckett • May 1, 2020
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