Consumer Trends: Page 15
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Courtesy of Starbucks
What Starbucks’ bet on NFTs says about the future of loyalty
The chain's renowned rewards program adds a buzzy new value-grab, potentially laying a course for other marketers to follow.
By Aaron Baar • Sept. 6, 2022 -
Scott Olson via Getty Images
Survey: 88% of restaurant operators have neutral or positive outlook for 2023
Most operators say customers haven't reacted much to price changes, though 91% have raised prices, according to a Rewards Network report.
By Aneurin Canham-Clyne • Sept. 6, 2022 -
Explore the Trendline➔
sam edwards via Getty Images
TrendlineMenu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Courtesy of Baja Fresh
Baja Fresh makes plant-based items permanent
The Impossible Meat taco, burrito and bowl received positive customer feedback during the yearlong test at the fast casual chain.
By Julie Littman • Sept. 1, 2022 -
Permission granted by Rubio's Coastal Grill
Rubio’s Coastal Grill introduces a new rewards program
Rubio’s Rewards allows customers to cash in points in exchange for free menu items, with diners earning 10 points for every dollar spent.
By Alicia Kelso • Aug. 31, 2022 -
Courtesy of Burger King
Burger King’s original chicken sandwich goes plant based
The brand’s Impossible Original Chick’n Sandwich pilot follows two Impossible Whopper launches and last year’s Impossible Nuggets test.
By Alicia Kelso • Aug. 22, 2022 -
Permission granted by IHOP
IHOP’s new menu serves up customization
The Choice menu, which includes made-to-order griddle combos, steakburgers and chicken sandwiches, will be available any time of day.
By Julie Littman • Aug. 22, 2022 -
yaoinlove via Getty Images
McDonald’s will test a Chicken Big Mac in Miami
The Chicken Big Mac received positive diner reviews when it launched for a limited time in the U.K. earlier this year, according to McDonald’s.
By Emma Liem Beckett • Aug. 18, 2022 -
kali9 via Getty Images
Study: A quarter of low-income households have stopped eating out
Frequency among families with household income under $45,000 declined 6% during the second quarter, data from The NPD Group shows.
By Alicia Kelso • Aug. 17, 2022 -
pilipphoto via Getty Images
Whole Foods co-founder plans to launch vegetarian restaurant chain
John Mackey’s past success scaling a business promoting healthy lifestyles could attract more investor attention as plant-based diets grow in popularity.
By Alicia Kelso • Aug. 9, 2022 -
Hispanistic via Getty Images
Study: Over 66% of independent restaurants seeing sales declines from inflation
Seventy-six percent of operators surveyed by Seated said they have increased menu prices to deal with current economic conditions.
By Alicia Kelso • Aug. 5, 2022 -
Courtesy of Starbucks
Despite menu price increases, Starbucks Rewards members keep coming back
Guest counts reached an all-time high during the quarter, with loyalty customer growth outpacing non-members.
By Julie Littman • Aug. 3, 2022 -
monkeybusinessimages via Getty Images
Study: Consumers spending 40% of food budget on restaurants despite inflation
As inflation squeezes budgets, consumers say they would more likely cut spending on clothes and gym memberships before decreasing going out to eat, Popmenu finds.
By Emma Liem Beckett • Aug. 1, 2022 -
Permission granted by Blendid
Jamba by Blendid expands to UCLA
The University of California Los Angeles marks the third college campus to open a Jamba by Blendid kiosk this year, and fifth overall for Blendid.
By Alicia Kelso • July 26, 2022 -
Permission granted by Auntie Anne's
Why Auntie Anne's wants to become a drive-thru destination
The soft pretzel chain opened its first co-branded drive-thru with Jamba in 2021. It now plans to have 15 such units by spring 2023.
By Julie Littman • July 20, 2022 -
Geber86 via Getty Images
Study: Dine-in tips have increased despite inflation
Tip percentage growth has slowed, however, and tips on online orders have shrunk even as the number of online orders has risen, Lightspeed data finds.
By Alicia Kelso • July 12, 2022 -
BlackSalmon via Getty Images
Report: 38% of consumers interested in metaverse would add restaurant purchases to experience
Twenty percent of consumers are familiar with the metaverse and 18% have participated in the virtual environment, Paytronix and PYMNTS research finds.
By Alicia Kelso • July 7, 2022 -
frantic00/Shutterstock.com
Study: Gen Z diners visit restaurants less often than older demographics
Pandemic pressure and higher menu prices driven by inflation have discouraged Gen Z from dining out, NPD Group finds.
By Alicia Kelso • July 6, 2022 -
chameleonseye via Getty Images
McDonald’s franchisees ditch Dollar Drinks as inflation stings
Some stores have dropped the long-standing beverage promotion and are marketing value meals instead, The Wall Street Journal reports.
By Aneurin Canham-Clyne • July 5, 2022 -
Permission granted by Subway
Subway launches biggest menu update in its history
A year after its Eat Fresh Refresh menu debut, the chain unveiled 12 signature subs that customers can order by name or number instead of customizing.
By Julie Littman • July 5, 2022 -
Spencer Platt via Getty Images
Survey: Most restaurants are still short-staffed even as demand recovers
Thirty percent of restaurant owners said business has returned to pre-pandemic levels while 25% said it has surpassed them, per Popmenu.
By Aneurin Canham-Clyne • June 30, 2022 -
Courtesy of BurgerFi
BurgerFi and Anthony's launch co-branded Visa rewards card
The card offers customers 3% cashback on all purchases at any of the brands’ 185 locations.
By Alicia Kelso • June 28, 2022 -
Courtesy of Wawa
Are c-stores the next QSR? One survey says it's 'entirely possible.'
Fifty-nine percent of U.S. consumers consider buying a meal at a convenience store when stopping for fast food, per Bluedot data.
By Alicia Kelso • June 28, 2022 -
Retrieved from Chick-fil-A on June 22, 2022
Chick-fil-A pilots express drive-thru lanes
The fast food chain, which clocks some of the slowest wait times in the QSR space, is testing the lanes in 60 restaurants and could expand to other locations in 2023.
By Julie Littman • June 22, 2022 -
Courtesy of NYC Hospitality Alliance
Full-service traffic takes a hit as inflation lingers, report says
QSR visits have outpaced full-service since the middle of March, indicating that consumers are trading down as gas prices and other costs rise, according to Placer.ai.
By Alicia Kelso • June 22, 2022 -
Courtesy of Krispy Kreme
Krispy Kreme adds soft serve ice cream to menu
The new frozen treats, which launched Tuesday, will appear initially in 10 U.S. markets with additional locations to come later in the summer.
By Julie Littman • June 21, 2022
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