The Latest
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Tracking the same-store sales of 24 major restaurant chains
Q3 2025 saw more evidence of a casual dining resurgence, as fast casual sales continued to slow and QSRs posted divergent results.
Updated Dec. 1, 2025 -
Sponsored by ZS
Activating the long tail: A digital-first strategy for SMB customer acquisition
A smarter way for restaurants to win repeat business from small and midsize companies.
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Cracker Barrel’s traffic slides 7%
The chain is working to return traffic to positive territory after its rebranding controversy by focusing on food quality, operational efficiencies and connecting better with guests.
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Yum Brands: Solo dining, customization are reshaping value strategy
Chief Marketing Officer Ken Muench said the lack of control and predictability in consumers’ lives is pushing diners toward customized experiences — even when that means passing up a deal.
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In-N-Out opens first Tennessee restaurants
Three locations outside of Nashville will open this week, the first of 35 locations expected across the state.
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By the numbers: 4 years of Starbucks Workers United
Years after winning its first election, Starbucks Workers United remains without a contract despite election wins, shopfloor organizing and a national strike.
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McDonald’s updates franchising standards over value
The chain will begin assessing pricing decisions by its operators in January to ensure that the system continues to provide the ideal customer experience.
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Inside McAlister’s biggest menu update in years
The chain added several pork-based core menu items during late summer and is now testing salad and grain bowls, plus starters like dips.
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White Castle tests sausage sliders, pretzel bites
Guests in three markets will help the chain determine if it will add the Cheddar Smoked Sausage Slider and Pretzel Nibblers to its nationwide menu.
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The most impactful c-store foodservice moves of 2025
While many retailers upped their food capabilities this year, a few investments stood out for their boldness and industry-wide influence.
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DC labor groups want $25 minimum wage and to kill the tip credit
Buoyed by the success of Zohran Mamdani and goaded by the revision of Initiative 82, labor organizations in Washington, D.C., are picking a bigger version of a familiar fight.
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Texas-based burger chain opens first c-store-adjacent site
Mooyah expects its Michigan location to be the first of many to run alongside gas stations.
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A market of extremes: How 2026 will impact restaurant winners and losers
Price compression has intensified competition between restaurant sectors, as executives look back on a bifurcated year.
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Sonic tests cold coffee lineup
The cold caffeine arms race is pushing Sonic to add everything from plain iced coffee to a soft-serve coffee milkshake to its menu.
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Panda Express to pay $1M in California carbon dioxide settlement
A lawsuit in Riverside County alleged the brand failed to adequately train staff in handling potentially hazardous materials related to soda fountains.
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Chick-fil-A shifts away from licensed non-traditional model
The chain will move most of its roughly 400 licensed locations to an owner-operator model, allowing guests to access its app and loyalty program.
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KFC’s Saucy to open 3 more units
The expansion signals Yum Brands sees the drinks- and tenders-focused concept as an important part of its KFC turnaround.
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Velvet Taco hires former Starbucks exec as CEO
Chris Schultz joins the chain after serving as CEO at Voodoo Doughnut and will oversee the 50-unit fast casual brand’s expansion into new markets.
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Fat Brands’ bank turns up the heat
The company’s bank declared another $169 million in debt issued by a subsidiary to be payable in full and immediately, escalating its debt problems.
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Activist investor takes stake in Noodles & Company
Galloway Capital Partners acquired a 6% stake in the beleaguered chain, which is seeking strategic alternatives including selling part, or all, of its business.
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White Castle debuts burger kiosk at Boston Logan Airport
The automated kiosk gives the chain, which has long embraced new technologies, a toehold in New England with which to build brand awareness.
Updated Dec. 3, 2025 -
GoTo Foods appoints CEO
Former Albertsons executive Omer Gajial succeeds Jim Holthouser, who retired on Tuesday after six years as GoTo Foods’ CEO.
Updated Dec. 2, 2025 -
Jersey Mike’s appoints Wyndham exec as CFO
Michele Allen, who has over 20 years of experience, will be instrumental in guiding the sandwich chain through its next phase of growth.
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Starbucks to pay $39M in New York City labor settlement
New York City alleged the company violated its Fair Workweek rules upwards of 500,000 times between 2021 and 2024.
Updated Dec. 3, 2025 -
Texas Roadhouse hires Yum Brands vet as CFO
Mike Lenihan joins the casual dining chain after two years at CKE Restaurants and over 20 years at Yum Brands.
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Burger King’s CMO on how a ‘SpongeBob’ collab cuts across generations
The partnership follows a summer campaign with “How To Train Your Dragon” that drove the chain’s best kids meal sales in more than a decade.