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What We're Reading: Page 63

Industry reads hand-picked by our editors

Aug 13, 2024

The New York Times
Do Robots Love Their Customers? Automated Restaurants Face Human Issues.
The Wall Street Journal
Suddenly, Hourly Workers Aren’t So Hard to Find
Axios
A reusable container restaurant delivery service is launching in D.C.

Aug 12, 2024

CNBC
Restaurant CEOs’ new favorite word is value as they aim to bring back customers
Forbes
Philippines’ Biggest Fast-Food Brand Has Fresh Plans To Challenge Starbucks
The Wall Street Journal
McDonald’s Goes to Washington. And Sacramento. And Albany.

Aug 09, 2024

CNBC
Cramer explains why food delivery stocks are doing well even as consumers rebel against inflation
The New York Times
Let’s Review Restaurant Etiquette
Food & Wine
Wendy’s Drive-Thru AI Will Now Let You Order in Multiple Languages

Aug 08, 2024

Los Angeles Times
In deal with union, Hotel Figueroa in downtown L.A. to hire back some restaurant workers
Business Insider
10 fast-food menu items you didn’t know were more than 50 years old
PYMNTS
Resy: Consumer Demand for Restaurant Reservations Has Not Slowed

Aug 07, 2024

New York Post
White Castle wooing financially strapped customers with eye-popping menu prices
Food & Wine
McDonald’s New Collector’s Meal Includes a Seriously Nostalgic Keepsake
TheStreet
Even deals can’t reverse startling trend in the fast-food industry

Aug 06, 2024

CNBC
Why Starbucks is losing customers
CX Dive
Good loyalty programs drive word-of-mouth recommendations
The New York Times
As Hundreds of Churches Sit Empty, Some Become Hotels and Restaurants

Aug 05, 2024

SF Gate
Inside the Calif. test kitchen of a legendary fast food brand
The Wall Street Journal
Chipotle Fans Take Burrito ‘Skimp’ Into Their Own Hands
Business Insider
12 fast-food menu items that disappeared during the pandemic and never made a comeback

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Library resources

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Agentic Commerce: How to Power AI-Driven Payment Experiences Custom content for Spreedly
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How AI is shaping the restaurant industry Supported by Toast
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Checkout is Now a Loyalty Strategy Custom content for FreedomPay

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Smarter Restaurants Start Here: Use AI Without the Complexity Webinar - on demand • Provided by Restaurant365

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